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Vision, Mission & Values

Our Vision

Shannex will Lead the Way to Better Living for individuals and our communities by providing the best care and service excellence to people as they age.

Our Mission

We will achieve our Vision through our:

  • Commitment to provide service excellence;
  • Respect for clients’ individuality and the choices they make;
  • Pledge to protect their independence and dignity; and
  • Promise that competent and caring employees continue to be the foundation of our organization

Our Values

How we achieve our vision is as important as the vision itself. Our values are timeless yet our strategies and practices will continue to evolve as our communities change. Our core values define what Shannex stands for and are the foundation for our decision making.

Clients First.

We put clients first. We support client independence and dignity, valuing life choices and respecting their decisions.

Trusted Partnerships.

We know we can’t do it alone.  We strive to enhance our services by building trusted partnerships with employees and service providers who share similar values.

Improving Quality.

We know there is always room to improve.  We are committed to improving quality through leadership, innovation and perseverance.  

Being Accountable.

We are accountable to clients and partners.  We are committed to managing our physical, environmental, financial, information and human resources ethically and responsibly.

 

 

 

PHILOSOPHY OF SERVICE

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