Magazine Connections

Connections Magazine

Dans cette revue :
Call for Applications: Shannex Resident and F…
The December 2014 Issue of Connections in Now…
The April Issue of Connections is Now Availab…
Incident and Investigation at Parkstone Enhan…
The October 2015 Issue of Connections is now …
Shannex celebrates National Infection Control…
Université de Moncton Develops Land through I…
Annual Heart Heroes Event Hosted at Parkland …
Parkland Executive Chef Competition Finals
Talk About Health at Parkland at the Gardens[…
Shannex Joins the Conversation
Polypharmacy and why it is so important
Talk About Health Cape Breton
Talk About Health in Clayton Park
2016 Walk for Alzheimer’s, Presented by Shann…
National Volunteer Week
Celebrating NAOSH Week at Shannex
Celebrating Client Services Week
First Annual Awards Gala
Grand Opening of Regent Hall
Doctor Bill Thomas and the Age of Disruption
Shannex and Sisters of Saint Martha work on a…
Shannex Celebrates Pride in Nova Scotia and N…
Shannex celebrates Continuing Care Month
Volunteer Opportunity
The October 2016 issue of Connections is Now …
Celebrating National Infection Control Week
Client and Family Advisory Committee Establis…
The December 2016 Issue of Connections is Now…
Shannex Supports Bell Let’s Talk Day
Pink Shirt Day
Employee Appreciation Day
The April 2017 Issue of Connections is Now Av…
Team Shannex supports Coldest Night of the Ye…
Shannex Pathway to Success Bursary program wi…
National Volunteer Week
Celebrating NAOSH Week at Shannex
Happy Client Services Week!
Shannex Pathway to Success Bursary Program – …
Shannex celebrates Canada 150
The July 2017 Issue of Connections is Now Ava…
Walk for Alzheimer’s
Report to Community – April 1, 2016 &#8…
Shannex New Brunswick celebrates opening of n…
Shannex celebrates Continuing Care Month
The October 2017 Issue of Connections is Now …
Celebrating National Infection Control Week
The December 2017 Issue of Connections is now…
Shannex Supports Bell Let’s Talk Day
Sisters of St. Martha and Shannex celebrate o…
Shannex donates $100,000 to establish nursing…
Special Edition of Connections Now Available!…
Letter To Our Valued Community
A Conversation About Care
The July 2018 Issue of Connections is now ava…
Letter To Our Valued Community – Update…
Arborstone receives funding to conduct resear…
Strategic Plan: April 2018-March 2023
The October 2018 Issue of Connections is Now …
The Winter 2018-2019 Issue of Connections is …
Letter To Our Valued Community – Update…
DEADLINE EXTENDED: Shannex Issues Call for Ap…
The Spring 2019 Issue of Connections is Now A…
Great People make Great Connections: Shannex …
A Visit from Nipper
Outstanding Care and Compassion
Say Hello to Carlos
How Caregivers Make a House a Home
With a Song in Your Heart
Great Connections: A Visit from Nipper
With a Song in Your Heart
The Ambassador of Embassy Hall
“She is getting the best care possible …
Great Global Connections
Honey Bunny’s Fluffy Friendship
A Friendship for the Ages
Honey Bunny’s Fluffy Friendship
Sometimes you go to the community, sometimes …
Great Connections: The Magic of Music
The magic of music
Connecting for 50 years
Boating for every body
Both sides of the connection coin
Making the world a better place, one connecti…
Mending a Broken Wing
Great Pride
A top-drawer afternoon
Memories are for sharing
Letter To Our Valued Community – Update…
Not all sharks live in the water
Memories of maple syrup
Family fundraising
Volunteering, family-style
Where everybody knows your name
An ode for a nurse
The Summer 2019 Issue of Connections is Now A…
Updates to shannex.com! More Information abou…
Connexions réconfortantes
Making time
NEW: Information added for Mount St. Joseph M…
Home is where your PALs are
Shannex to Host Community Open House in Miram…
Losier Hall Contact Information (Miramichi)
The wheels of connection
Celebrating fall, celebrating community
A helping hand at Harbourstone
The Fall 2019 Issue of Connections is Now Ava…
A moment of reflection: A father’s story
A woman of duty and honour
New Content on Shannex.com
Great Connections Holidays Launched!
Great Connections – Have your heard of …
Update for Debert Court and Victoria Way (Ced…
Letter to our Valued Community: Parkstone Enh…
The Winter 2019 Issue of Connections is Now A…
The holiday spirit shines bright in Sydney
Great People: Spotlight
Great Connections – Great People: Spotl…
Connecting Across Generations
Maureen’s Music for Mental Health
Love at the Lakes: The Story of Anna and Bob
Great Connections – Cupid Lands at the …
Cupid Lands at the Lakes: Genevieve & Eri…
Spreading the Love in Cape Breton
Sarah’s Sound Approach
Sarah’s Sound Approach
The Resident and Family Advisory Committee
Armco Capital Transfers Ownership of its Will…
COVID-19 Update: March 6, 2020
Meet the Uke Group
COVID-19 Update: March 10, 2020
COVID-19 Update: March 13, 2020
COVID-19 Update: March 15, 2020 – All S…
COVID-19 Update: March 16, 2020 – An up…
Ouverture de Bridgeview Hall reportée
Mise à jour sur la COVID-19 : 17 mars 2020 – …
COVID-19 Update: March 19, 2020 – Keepi…
Love Will Find a Way – A Great Connecti…
Mise à jour sur la COVID-19 en date du 23 mar…
More Than a Day of Beauty
We’re All in This Together: A Community…
Cas de COVID-19 confirmé de membre du personn…
Mot du président, 30 mars 2020
Music for the heart and soul
1er avril 2020 Mise à jour sur le protocole d…
Real Connections in a Virtual World
Un message de gratitude à notre chère communa…
Employees test Positive for COVID-19: REVISED…
Update to April 4, 2020 Message
Mise à jour : 7 avril 2020 – Un message aux p…
Message du président à notre communauté
Families Helping Shannex Residents and Employ…
COVID-19 Update: April 11, 2020 – Media Corre…
Mise à jour sur la COVID-19 : 13 avril 2020 &…
Mise à jour sur la COVID-19 : 14 avril 2020 &…
COVID-19 Update: April 16, 2020 – Commu…
Mise à jour sur la COVID-19 : 17 avril 2020 –…
COVID-19 Update: April 18, 2020 – Commu…
Mise à jour sur la COVID-19 : 21 avril 2020 –…
COVID-19 Update: April 23, 2020 – Community R…
Parkland Storytellers
Un hommage spécial de la part de Bruce, Dylan…
28 avril 2020 : le Jour du deuil
A Different Kind of Birthday
Mise à jour sur la COVID-19 : 30 avril 2020 –…
Journée nationale des médecins 
Semaine nord-américaine de la sécurité et de …
Mise à jour sur la COVID-19 : 5 mai 2020 – Un…
6 mai 2020 – Rapport à la communauté
COVID-19 Update: May 7, 2020 – Update on resi…
COVID-19 Update: May 22, 2020 – Update on res…
Mise à jour sur la COVID-19 : 27 mai 2020 – U…
Sandy Wilson – Shannex Superstar
De nouvelles communautés ouvrent leurs portes…
Mise à jour sur la COVID-19 : 18 juin 2020 – …
Sondage à l’intention des personnes rés…
Great connections happen when a team comes to…
Un nouvel établissement de soins de longue du…
A Team of Heroes!
Great Connections – A Team of Heroes!
Mise à jour sur la COVID-19 : 23 septembre 20…
Mise à jour sur la COVID-19 : 21 octobre 2020…
Semaine nationale du contrôle des infections
Un nouvel établissement de soins de longue du…
Série documentaire Mieux ensemble : Chapitre …
COVID-19 Update: November 19, 2020 – A messag…
Réponse à la deuxième vague : Zones d’alerte …
Zones actives d’alerte élevée – Mise à …
Zones actives d’alerte élevée – Mise à …
Great Connections – ‘Tis the Seas…
December 15, 2020 – Six Residents of Tu…
December 16 – First Shannex employees r…
Démantèlement de la zone de rassemblement par…
Une résidente de Tucker Hall récupère de COVI…
Une résidente de Shannex Losier Hall est la p…
A Message of Gratitude and Best Wishes
Resident and Family Resources
Les personnes résidentes de Parkland Saint Jo…
Shannex and Parkland Communities Celebrate Mi…
Keeping the Conversation Going. We Support Be…
Rapport communautaire sur la COVID-19 : Nouve…
Shannex Supports Life Partners in Care Act
Shannex est en bonne voie pour devenir la pre…
Rapport communautaire sur la COVID-19 : Ontar…
COVID-19 Community Report: Nova Scotia as of …
Shannex construira et exploitera deux nouvell…
Mise à jour : Site d’un nouveau foyer de soin…
A Passion for Continuing Care
Bethany Centennial Garden Opening
A Voice for Those in Long Term Care
National Day for Truth and Reconciliation
Signalement de cas de COVID-19 de quatrième v…
‘A Caretaker at Heart’
Compassionate Care
Shannex Team wins Excellence in Business Awar…
Love of Writing
Love of Writing
Great People: Continued Career Growth
Exciting New Partnership
‘Gifts Like This Make it Easier’
Talking About Mental Health is Important. We …
Shannex assumes ownership of Milestone Commun…
Shannex to add two new nursing homes in New B…
Editors Note
President’s Message
A Taste of Home: Walter’s Chocolate Min…
Meet Ken and Monique
Beautiful art at the future home of Parkland …
Clinical Corner
Excellence in Business
Quilts of Valour
A Classic Christmas: Festival of Trees
Writer in Residence
Shannex Duo Goes the Extra Mile
YMCA SPELL Program
Centre for Excellence Goes Back to School
CAN Health Network enables Shannex to expand …
Providing 20 Years of Quality Care  
National Day of Mourning
Arborstone Celebrates 20 Years
A Long Term Connection 
‘I couldn’t imagine working anywhere else.&#8…
Earn and Learn Program
Happy Personal Support Worker Day!
Thinking Green
Great People Spotlight: Alyson Sheffar
Great People Go Far
Dollhouse Devotion
Puppies of Pemberley
Great People: Meet Jessica
Caught You Being Great: Julia Shvartzman
Education for the Long Term
Innovative Solutions for Long Term Care
Our Ongoing Commitment to Inclusive Spaces
Hands-on Experience
Providing 20 Years of Quality Care
Centre of Excellence for Health
President’s Message
Black History Month
Celebrating Indigenous Peoples Day at Parklan…
Un message du président
Faits saillants de la dernière année
Services et soins
Un personnel engagé
Recherche et innovation
Croissance durable
Ce que l’avenir nous réserve

Call for Applications: Shannex Resident and Family Advisory Committee

mai 2, 2022
Shannex dining area

We are looking for new members to join our Resident and Family Advisory Committee, a group of volunteers who ensure residents have an active voice in all decisions made by our organization. The Committee has been on hiatus due to our response to COVID-19, but we are now looking forward to bringing this group together again.

We are recruiting for membership to two Committees: one for retirement living and one for long term care. Each of these groups will be chosen from residents and families in all three provinces where we operate.

What does this committee do? 

  • Help evolve resident and family engagement throughout the organization Review and provide input on resident-directed policies and practices, products and services
  • Provide advice to improve service excellence initiatives and suggestions on engagement opportunities for residents and families
  • Look at issues and opportunities from multiple perspectives and share thoughts and opinions in a respectful environment.
  • Meet quarterly in-person or via videoconferencing.

Become a member!

If you are an interested resident who is currently living in a Shannex, Parkland, Faubourg or Milestone community (or a family member of a resident in one of these communities), please fill out the form below to apply or download a printable form to complete by hand.

Resident and Family Advisory Committee
Name
Name
First
Last
Address
Address
City
State/Province
Zip/Postal
Country
Check one of the following

The December 2014 Issue of Connections in Now Available

décembre 9, 2014

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We’ve made a few changes over the past year in Connections; highlighting the individual and unique contributions employees, clients and volunteers at Shannex make in their respective communities. Each issue we do our best to spotlight employees and volunteers to get to know them on a more personal level. Check out page 7 to meet Sue Ritter, Manager of Compensation and Benefits.

The April Issue of Connections is Now Available

avril 10, 2015

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Happy Spring, after a long and extraordinary winter (and the fact that it’s April), I can only assume we are going to see evidence of better weather soon. A big thank you goes out to our employees who have shown up storm after storm and worked hard to keep our clients safe and secure. Click here to read more about the happenings around Shannex this past quarter.

Incident and Investigation at Parkstone Enhanced Care

septembre 20, 2015

HALIFAX, NS – We can confirm that an incident occurred in a secure dementia neighbourhood at our Parkstone Enhanced Care location. One resident pushed another, who fell. The resident passed away on Saturday, September 19, 2015, and police are investigating.

We want to extend our deepest condolences to the family of the resident who passed away. This incident is deeply upsetting to all of us here at Shannex, including our caring staff and other residents at Parkstone.

We are cooperating fully with police and the Department of Health and Wellness. An internal review has also been launched to understand all of the conditions in place at the time of the incident. Furthermore, we are in close contact with the families of the residents involved as well as our staff and the entire Parkstone community.

Our commitment to protecting the health and safety of our residents, employees, families, volunteers, and the general public has not wavered.

Due to the ongoing police investigation, we cannot provide any further detail nor provide any further comment regarding this incident at this time.

Media contact:
Heather Hanson
Director, Communications and Community Affairs
Shannex Incorporated
902-488-2892
hhanson@shannex.com

The October 2015 Issue of Connections is now available

octobre 1, 2015

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Summer and early fall certainly have been a busy time for Shannex this year. Take a look through this issue of Connections to get a glimpse into the fun and excitement over the past few months.

Shannex celebrates National Infection Control Week

octobre 12, 2015

From October 19 to 25, Shannex is joining health care providers from across the country by celebrating National Infection Control Week. This year’s theme, Think Global, Act Local reminds us that we live in a global community and that we must use a global lens as a focus in our preparation and management locally for effective infection prevention.
Infection Prevention and Control programs are widely recognized as being clinically effective in preventing and controlling the spread of infections in long term care settings. These programs help to protect clients and staff from infections before they occur.
One of the easiest and most effective ways of preventing the spread of influenza and other common viruses is through proper hand hygiene and vaccinations. During National Infection Control Week, Shannex is reminding employees, clients and visitors of proper hand hygiene procedures and encouraging everyone to get the flu vaccine.
Everyone can help prevent the spread of infection. Let’s all do our part to keep our community safe and healthy this season.
For more information:
IPAC Canada www.ipac-canada.org
Public Health Agency of Canada www.phac-aspc.gc.ca/influenza
 
MEDIA INQUIRIES
Heather Hanson
Director, Communications and Community Relations
902-466-8005
hhanson@shannex.com

Université de Moncton Develops Land through Innovative Partnership with Shannex

octobre 20, 2015

caption id=”attachment_1178″ align=”alignleft” width=”720″]Université de Moncton L-R: Joe Shannon; Jason Shannon; Cathy Rogers, Social Development Minister; Raymond
Théberge, Université de Moncton President and Vice-Chancellor; George LeBlanc, Moncton
Mayor; and Roger Melanson, Transportation and Infrastructure Minister.[/caption]
The awarding of a new 60-bed nursing home contract announced today for the Moncton area has inspired an innovative partnership between the Université de Moncton and Shannex RLC Limited, a provider of long-term care in the province.
“This is an exciting project because it is more than just a new 60-bed nursing home. It is an example of innovation and partnership that is creating a senior-friendly community that fits our vision of healthy aging, where seniors are active and engaged and where the right services and supports are available to each individual throughout their respective journey,” said Social Development Minister Cathy Rogers.
The awarding of the contract prompted discussions between the Université de Moncton and Shannex, the result of which will be an innovative development between the two organizations. In 2010, the university had announced plans to develop a research and development campus. Shannex’s nursing home, along with a full retirement living community, will be the first development on this land. The partnership presents tremendous opportunities for the university and the Greater Moncton area.
“This agreement demonstrates that we are determined to become the economic partner of choice in order to optimize the use of our land while, at the same time, increasing our potential for research, development, innovation and job creation for students,” said Université de Moncton president and vice chancellor Raymond Théberge. “We are delighted to participate in the first-ever nursing home project on a New Brunswick university campus.”
Shannex has signed a long-term lease with the Université de Moncton that provides for access to approximately 4.9 hectares of land on the institution’s research and development campus. Economic spin-offs from the partnership will, for the large part, be allocated to research on the health of seniors.
“This innovative project will provide an opportunity to create bridges between generations, internships and jobs for health care students and research projects on aging,” added president Théberge.
The agreement with Shannex protects the French-language components of the infrastructure project. The lease contains language clauses regarding the academic partnership, the language of work, the name of the complex and priority rights in relation to the rental of the units. “The Université becomes a leader in the preservation of the language rights of the Acadian and Francophone population of New Brunswick,” concluded the president.
“We are pleased to have been selected to provide 60 new long-term care beds in Moncton,” says Jason Shannon, President and COO of Shannex. “We are also excited about working with the Université de Moncton on this project. Shannex will deliver and operate the entire development in French, including the nursing home. We have committed to our stakeholders and the university that this will be a francophone community.”
In addition to the 60-bed long-term care facility, Shannex will offer a full continuum of services that include the construction of a retirement living home, special care home and lifestyle apartments. Priority for housing units will be given to Université de Moncton retirees. The development represents, in the first phase, an investment of $50 million by Shannex and will create approximately 150 new jobs for New Brunswickers in a variety of sectors, including health care and hospitality services. The project will take approximately 24 months to complete.
 
Media Contacts:
Université de Moncton
Communications, Public Affairs and Marketing
servcomm@umoncton.ca
506-858-4129
 
Shannex Incorporated
Sophie Cormier-Lalonde
scormierlalonde@shannex.com
506-387-3161 (Office)
506-378-3689 (Mobile)
 
Government of New Brunswick
Johanne LeBlanc
Communications
Department of Social Development
506-453-3085

Annual Heart Heroes Event Hosted at Parkland at the Gardens

novembre 4, 2015

On November 4, 2015, Parkland at the Gardens hosted the annual Heart Heroes event, a fundraiser which recognizes those who touch the hearts of Maritimer’s and work to make a difference in supporting heart health. The proceeds of this event support the efforts of the Maritime Heart Centre; an organization dedicated to advancing heart disease prevention programs and treating those who suffer from heart disease. This is the third year that the event has been held at Parkland at the Gardens and the Parkland team couldn’t be happier to support such an important cause.


Dr. Camille Hancock Friesen, President of Maritime Heart Centre, was present for the event and gave a touching testimonial about past Parkland at the Gardens resident, Roy Steed, who passed away in August. Mr. Steed’s contributions to the Maritime Heart Centre were fundamental in advancing the organization to where it is today.


There were many laughs, tears and applause during the Heart Heroes testimonials. Heart Heroes who were recognized throughout the evening included: Eric Banks, Pamela Davidson, Ralph and Shirlee Medjuck and Dr. Howard Wightman, all who shared touching stories about their experiences with the Maritime Heart Centre and the impact the organization has made on their lives.


This event is so near to our hearts here at Shannex and we are happy to support such a wonderful cause. Thank you to all who attended and we hope to see you at next year’s annual Heart Heroes event![:fr]Désolé, cet article est seulement disponible en anglais.


On November 4, 2015, Parkland at the Gardens hosted the annual Heart Heroes event, a fundraiser which recognizes those who touch the hearts of Maritimer’s and work to make a difference in supporting heart health. The proceeds of this event support the efforts of the Maritime Heart Centre; an organization dedicated to advancing heart disease prevention programs and treating those who suffer from heart disease. This is the third year that the event has been held at Parkland at the Gardens and the Parkland team couldn’t be happier to support such an important cause.


Dr. Camille Hancock Friesen, President of Maritime Heart Centre, was present for the event and gave a touching testimonial about past Parkland at the Gardens resident, Roy Steed, who passed away in August. Mr. Steed’s contributions to the Maritime Heart Centre were fundamental in advancing the organization to where it is today.


There were many laughs, tears and applause during the Heart Heroes testimonials. Heart Heroes who were recognized throughout the evening included: Eric Banks, Pamela Davidson, Ralph and Shirlee Medjuck and Dr. Howard Wightman, all who shared touching stories about their experiences with the Maritime Heart Centre and the impact the organization has made on their lives.


This event is so near to our hearts here at Shannex and we are happy to support such a wonderful cause.

Thank you to all who attended and we hope to see you at next year’s annual Heart Heroes event!

Parkland Executive Chef Competition Finals

décembre 16, 2015

Top Chef Winners
L-R; Natalie Arseneau (Parkland Truro) and Joan Horner (Caritas Residence)

On Wednesday, December 16 over 100 guests came to Kinross Hall at Parkland at the Lakes to attend the Parkland Executive Chef Competition Finals. Four of Parkland’s most talented chefs competed to win the title of Top Chef.
The competing chefs were Natalie Arseneau from Parkland Truro, Brad Bowden from Parkland at the Gardens, Darrell MacMullin from Parkland Clayton Park and Ian MacSween from Parkland at the Lakes – Phase 2. Each chef was able to select their own sous-chef from any Parkland location.
Celebrity judges for the event included Chef Ray Bear, an experienced freelance chef and culinary leader in Nova Scotia; Bill Spurr, food columnist for the Chronicle Herald; and Bill Karsten, Councillor for the Dartmouth South-Eastern Passage region. The judges were welcomed into the California-style kitchen to witness the talents of the four chefs who were required to make a full three course meal, all with mystery black box ingredients.
For the first dish, competitors had 30 minutes to create an appetizer from local ingredients: Nova Scotia high bush blueberries, Digby scallops, Fox Hill Gouda and Gaspereau Vineyards Tidal Bay. Guests, which included clients and staff from a number of Parkland locations, watched with anticipation and amazement at the chefs’ speed and efficiency as they whipped up their delectable appetizers. Each dish was tasted with a glass of wine supplied by representatives from Harvest Wines, who paired wines to complement each dish.
For the main course, competitors had 40 minutes to create an entrée using Summer Savory, New Brunswick cranberries, Nova Scotia pheasant, Bay of Fundy dulse and Boxing Rock English ale. By this point the judges began to fill up after sampling four appetizers and four mains, but there’s always room for dessert!
For the final round, competitors had 30 minutes to create a dish using Valley Cortland apples, Robertson’s chicken bones, Glen Breton ice-wine Scotch and Dairyland yogurt. As with every round, the desserts were diverse and delicious.
After dessert, Dana Scheifer announced the winner, Chef Natalie Arseneau as the Top Chef. For her winning effort, Natalie took home a trip for two to Toronto, to see the Toronto Maple Leafs play the New Jersey Devils. It was an afternoon of culinary expertise and a true testament to the talent in our Parkland kitchens.

Talk About Health at Parkland at the Gardens[:]

janvier 7, 2016

Nova Scotia is spending more and more money on health care, but Nova Scotians aren’t getting any healthier. This is a big challenge and the health system can’t solve this problem alone. We need your help!


Shannex has partnered with the Nova Scotia Health Authority to host a series of conversations that will give you the opportunity to share your opinions. Join us for Talk About Health, where you can join a conversation about the health of Nova Scotians and what that means for us as individuals, communities and as a province.


Location: Parkland at the Gardens 5732 College Street, Halifax
Date: January 13, 2016
Time: 4:00 p.m.-6:00 p.m.
For more information contact Elliot Kavanagh at 902-497-0729 or ekavanagh@shannex.com

Shannex Joins the Conversation

janvier 27, 2016

Shannex is proud to support organizations in our community that raise awareness and funds for mental health research and programs. Today, Canadians across the country are texting and tweeting about mental health to help break down barriers associated with mental illness.
Shannex is supporting Bell Let’s Talk Day by joining in the conversation. Across the organization today, managers are not only encouraging employees to get involved by texting, calling and using social media, they’re also having important conversations about mental health.
Wellness is important to us and we believe it positively impacts work and home environments. To support Shannex employees and their families, through whatever life throws their way, Shannex has an Employee and Family Assistance Program and everyone is encouraged to take advantage of the mental health services it provides.
For more information about Wellness at Shannex, visit the Employee Access Portal.[:]

Polypharmacy and why it is so important

février 1, 2016

Polypharmacy can be defined as taking more medications than are considered medically necessary. Often, individuals are prescribed a medication for a condition and then continue to take it long after the original issue has been resolved.
Polypharmacy is particularly important as people age and become frail. Seniors tend to have more health issues and have a decreased ability to process medications. Taking multiple medications at the same time can lead to increased side effects, drug interactions and adverse complications.
There have been limited studies conducted on the effect of medications in the frail elderly. This gap was identified and a group of clinical experts in Nova Scotia who, with the support of the Nova Scotia Health Authority and the Department of Health and Wellness, have conducted research and developed a Polypharmacy toolkit which includes four sets of guidelines specifically for this fragile group of people.
Guidelines for 1) Hypertension (High Blood Pressure), 2) Lipids/Statins (Cholesterol Lowering), 3) Diabetes and 4) Bacteriuria (Urinary Tract Infections) have been developed and every frail elderly client living in a Shannex nursing home will have a medication review using the resources available in the Polypharmacy toolkit.
Medication reviews are the ideal time for the team to critically analyze the client’s medications and explore opportunities to reduce or eliminate meds. Reviews are conducted regularly for all clients.
For retirement living clients, discuss your medications with your physician and pharmacist to determine if any of the Polypharmacy guidelines apply to you.

Talk About Health Cape Breton

février 16, 2016

Clients and members of the public are invited to attend an important discussion about healthcare in Nova Scotia.


The province is spending more and more money on health care, but Nova Scotians aren’t getting any healthier. This is a big challenge and the health system can’t solve this problem alone. We need your help!


Shannex has partnered with the Nova Scotia Health Authority to host a series of conversations that will give you the opportunity to share your opinions. Join us for Talk About Health, where you can join a conversation about the health of Nova Scotians and what that means for us as individuals, communities and as a province.


Clients and members of the public are invited to attend.


Location: Parkland Cape Breton, 118 Kenwood Drive, Sydney
Date: March 3, 2016
Time: 6:00 p.m.-8:00 p.m.
For more information contact Nadine Oliver at 902- 567-6912 or noliver@shannex.com

Talk About Health in Clayton Park

mars 4, 2016

Shannex has partnered with the Nova Scotia Health Authority to host a series of conversations that will give you the opportunity to share your opinions. Join us for Talk About Health, where you can join a conversation about the health of Nova Scotians and what that means for us as individuals, communities and as a province.


Nova Scotia is spending more and more money on health care, but Nova Scotians aren’t getting any healthier. This is a big challenge and the health system can’t solve this problem alone. We need your help! Clients and members of the public are invited to attend.


Location: Parkland Clayton Park 118 Fairfax Drive, Halifax
Date: Friday, March 11
Time: 2:00 p.m. – 4:00 p.m.
For more information contact Sharron Martell at 902-404-4042 orsmartell@shannex.com

2016 Walk for Alzheimer’s, Presented by Shannex

mars 17, 2016
Walk for Alzheimer's 2016, Presented by Shannex
Walk for Alzheimer’s 2016, Presented by Shannex


HALIFAX – The Annual Alzheimer Society of Nova Scotia’s Walk for Alzheimer’s is slated for May 1, 2016, and Shannex is proud to be the presenting sponsor again this year. The walk will be held at the Cunard Centre in Halifax, Centre 200 in Sydney and new this year, Wolfville’s Waterfront Park.


Sadly, more than 17,000 Atlantic Canadians are living with Alzheimer’s and other forms of Dementia. This heartwarming event aims to raise awareness and funds for programs, services, education and research, all of which will help support the families and loved ones suffering from these debilitating diseases.


“Walk for Alzheimer’s is an annual fundraiser that is near and dear to the hearts of many people at Shannex,” says Jason Shannon, President and COO. “Every day, we see first-hand the challenges of living with Alzheimer’s and other forms of Dementia. We understand how difficult it can be, so we’re extremely happy to support this wonderful cause.”


Again this year, Shannex is putting together an impressive corporate team and they are eager to make a difference. The goal is to have an even bigger showing than in past years and they have their hopes set on surpassing fundraising efforts from past years.


Getting involved in the Walk for Alzheimer’s is easy! Each A-Team member who raises a minimum of $20 will receive a free gift to distinguish them as part of the A-Team during the walk.


For more information, to register, or to make a donation, please visit our team page on the Alzheimer’s Society website.

-30-

Inquires:
Heather Hanson
Director, Communications and Community Affairs
hhanson@shannex.com
(902)446-8005
[ess_post]

National Volunteer Week

avril 14, 2016

In honour of National Volunteer Week, we want to acknowledge two of our many outstanding volunteers who help our clients live their best life.
Tim Lowery and Paul Donovan are lifelong friends who volunteer at Parkland in the Valley in Quispamsis, New Brunswick.
The dynamic duo can be found each weekday morning in the Jubilee Hall Café where they serve warm drinks and sweet treats while chatting with the clients. The coffee social with Tim and Paul is one of the most popular activities on campus.
“They would do anything for the clients” says Wellness Coach, Alison Newton. “They definitely go above and beyond and we can always count on them. They are real angels!”
Paul says this past year has been the best year of his life. “I’ve always enjoyed working with seniors and volunteering gets me out of the house. I’ve met all sorts of interesting people and sharing this experience with my friend Tim is absolutely great!”
On behalf of all of us at Shannex, thank you Tim and Paul for being such an important part of our family.
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Celebrating NAOSH Week at Shannex

mai 1, 2016

May 1-7, 2016
Halifax-This week, we are celebrating North American Occupational Safety and Health Week (NAOSH). NAOSH Week is an annual event that concentrates on preventing injury and illness by promoting and celebrating safety in the workplace.
Every day we are guided by our strategic direction dedicated to Staying Safe and Being Well and safety is central to all of our decisions. This is why we continue to celebrate and actively engage in important initiatives like NAOSH Week; it promotes our safety culture and complements the work our Joint Occupational Health & Safety committees do throughout the year.
This week, Shannex employees are encouraged to participate in the many safety related events and activities hosted by your NAOSH planning committee.   All of these creative and engaging activities have been created to further promote safety and encourage everyone to “Make Safety a Habit”.
We wish you a happy and Safe NAOSH week!

Celebrating Client Services Week

mai 10, 2016

May 9, 2016– From May 9-14, Shannex is celebrating Client Services Week. It’s the perfect opportunity to recognize and thank our great people for going above and beyond every day.
Coinciding with National Nursing Week, Shannex recognizes the contributions of every employee play an important role in putting clients first. Across the organization, a series of special events and activities have been planned to mark this special week.
It also provides a unique opportunity to remind our employees that their wellness, both and work and at home, is important. Taking care of oneself is an important part of taking care of others. The Shannex Employee and Family Assistance Program is available to provide professional assistance to help manage all of life’s complexities.
To all the members of our client services team, thank you for your ongoing commitment to putting clients first.
Happy Client Services Week!
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First Annual Awards Gala

mai 18, 2016

May 18, 2016 (Halifax) – On May 11, more than 120 individuals from across the organization attended the first annual Shannex Awards Gala. It was an exciting evening filled with inspirational and touching stories about the great people who work at Shannex.


“This awards ceremony was long overdue,” said Jason Shannon, Shannex President and COO. “We’ve come so far since my father purchased his first nursing home in 1988 and we know great people are the foundation of our success. An annual event like this is the perfect way to recognize the commitment, dedication and passion our employees display every day.”


During the Gala, we recognized long service milestones and retirements; managers who completed the Striving for Greatness or Achieving Excellence portions of the Shannex Leadership Development Program; and 19 Excellence Awards for volunteers, environmental sustainability, safety, sales achievement, service excellence and leadership. Click here to see the full list of every employee who was celebrated.


The Shannex Awards Gala will continue to be something to look forward to every year. Nominations for the 2017 Shannex Excellence Awards will be open in January and we expect to receive even more nominations next year.


Shannex Incorporated has been in business since 1988 and is a leader in seniors’ accommodation, service and care, providing home care, retirement living, assisted living, memory care and nursing home care in Nova Scotia, New Brunswick and Ontario. The Employee Recognition Program provides several ways to recognize and celebrate our great people for going above and beyond at work.

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Inquiries:
Heather Hanson
Vice President, Strategic Partnership & Brand
hhanson@shannex.com
(902)446-8005
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Grand Opening of Regent Hall

mai 27, 2016

March 27, 2016 (Fredericton) – Yesterday, Shannex Incorporated held the grand opening of Regent Hall, the newest addition to the Parkland Fredericton campus. Open since April 1st, Regent Hall is a 50 unit independent retirement living residence. Parkland Fredericton also offers a second independent retirement living residence, an assisted living residence and two nursing homes.
Parkland Retirement Living is all about living your best life with none of the responsibilities of home ownership. Shannex, Atlantic Canada’s leader in retirement living, has been providing care to clients for more than 25 years. Parkland Fredericton is one of 12 retirement living campuses that Shannex currently operates in Nova Scotia, New Brunswick and Ontario.
Regent Hall
Participating in the official ribbon cutting ceremony are: Jason Shannon, President and COO of Shannex, Mr. and Mrs. Martin, first clients of Regent Hall, Pam Bowen, Parkland Fredericton General Manager, Henri Mallet, Fredericton City Councillor and Carole Morey, Regional Director of Operations.

Doctor Bill Thomas and the Age of Disruption

mai 31, 2016

HALIFAX, NS – Shannex is proud to be the premier sponsor for the Atlantic Canadian leg of Doctor Bill Thomas’ Age of Disruption Tour. One of the most innovative and creative thinkers working in medicine today, he will make a series of stops across Nova Scotia and New Brunswick in June.


Created by Dr. Bill Thomas, the Tour brings a radical new approach — and conversation — to growth and aging. The 2016 tour features two parts: Disrupt Dementia, a community-based workshop disrupting stereotypes around dementia; and a signature non-fiction theater performance, Aging: Life’s Most Dangerous Game, featuring an engaging blend of myth, science, original music and storytelling, with musical guest, Nate Silas Richardson.


Shannex is pleased to be the premiere sponsor for Doctor Thomas’s event focusing on changing the conversation around the aging community. See the event listing below to see when the tour is stopping in your area:


June 13: Kennebecasis Valley High School – 398 Hampton Road, Quispamsis, NB
June 14: Kinsella Auditorium – 9 Duffie Drive, Fredericton, NB
June 15: Bella Rose Arts Centre – 283 Thomas Raddall Drive, Halifax, NS
June 16: Membertou Trade and Convention Center – 50 Maillard St, Membertou, NS
June 17: Salle Jeanne-de-Valois, Université de Moncton – 68 rue Notre-Dame-du-sacré-Coeur, Moncton, NB

At each tour stop Disrupt Dementia will be offered from 2:30 p.m. to 4:30 p.m. and Aging: Life’s Most Dangerous Game will be offered from 7:00 p.m. to 8:30 p.m.


For ticket purchase and event information, visit the event page.


For more information on Doctor Bill Thomas, “The Age of Disruption”, or to buy tickets to an event near you, visit drbillthomas.org.

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Inquires:
Heather Hanson
Vice President, Strategic Partnerships and Brand
hhanson@shannex.com
902-446-8005
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Shannex and Sisters of Saint Martha work on a solution together

juillet 12, 2016

L-R; Randy Delorey, Minister of Finance; Leo Glavine, Minister of Health and Wellness; Sister Brendalee Boisvert; Joseph Shannon and Jason Shannon

Halifax, NS – After a lengthy and thorough process for the Sisters of Saint Martha, Shannex is happy to be providing a permanent solution for their congregation currently living in long term care in Bethany House.
“We understood the challenges the Sisters of Saint Martha were facing with a building that was not up to code and one that their frail population could not manage,” said Jason Shannon, President and COO of Shannex. “So we approached them with our campus model and after many thoughtful discussions, we are happy to be working on this project together.”
The Sisters of Saint Martha currently hold the licenses for 25 long term care beds occupied by members of their congregation. The new construction solves a safety problem, namely the risk of their nursing home beds residing in a building that does not have a sprinkler system. There are also a number of sisters requiring assisted living.
Construction will begin on a residence that includes 25 licensed long term care beds, 19 assisted living and 25 independent suites. If all goes well, the Sisters could be moving in to their new home in February, 2018.
“We are comforted to be entering into a partnership agreement with Shannex”, said, Congregational Leader, Sister Brendalee Boisvert. “We see this arrangement as unique as Shannex can offer multiple levels of care in one campus, allowing our congregation to stay together. They also have a successful history of community partnerships just like this one.”
An organization with 28 years’ experience, Shannex’s signature campus model is a well-established, proven concept which offers a full continuum of care and service. Shannex has similar partnerships with the Sisters of Notre Dame in Sydney, the Sisters of Charity in Halifax and Les Filles de Jesus in Riverview, NB.

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For Media Inquiries:
Heather Hanson
Vice President, Strategic Partnerships and Brand
902.488.2892 (cell)
hhanson@shannex.com
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Shannex Celebrates Pride in Nova Scotia and New Brunswick

juillet 14, 2016

Social Media ImageJuly 14, 2016 (Halifax) – At Shannex, we are proud of the diverse community, people and friends that make our homes so special.  Pride provides an opportunity for us to celebrate the differences that make each of us unique.
There are lots of Pride events and activities planned in Nova Scotia and New Brunswick throughout the summer. Our Shannex and Parkland locations are getting involved by hosting diversity and Pride themed events as well.
Today, Neville Mackay of My Mother’s Bloomers raised the pride flag at Parkland on the Gardens and participated in a floral presentation and Strawberry Social to mark the beginning of Pride Week celebrations in Halifax.
If you’re taking part in a Pride event at any of our locations this summer, don’t forget to take some photos and share them on social media. On Twitter, you can tweet @ShannexInc and use #ShannexPRIDE and on Facebook, you can tag Shannex Parkland Retirement Living.
Shannex’s Respectful Workplace program is squarely set in recognizing and embracing the differences between us so we can build a harmonious community.
Happy Pride Week everyone!

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For Media Inquiries:
Heather Hanson
Vice President, Strategic Partnerships and Brand
902.488.2892 (cell)
hhanson@shannex.com
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Shannex celebrates Continuing Care Month

septembre 1, 2016

October is Continuing Care Month in Nova Scotia. The theme of the campaign, “Continuing Care: Your Home, Our Passion” reflects the aim of continuing care services to help people live well in the place they call home and also reinforces the commitment and compassion of the many people who have chosen this caring field of employment in long term care.
At Shannex, we are fortunate to have so many great people – dedicated and compassionate staff members who are committed to helping our clients live their best life. Continuing Care Month is yet another opportunity to recognize the vital role they play in the lives of our clients each and every day.
Continuing care services, including those offered by Shannex, promote health, well-being and independence and support families in caring for their loved ones.
To all our long term care employees in Nova Scotia – thank you for your continued dedication. Your hard work improves the lives of others and we want you to know that your contributions do not go unnoticed.
For more information about Continuing Care Month, please visit www.continuingcaremonth.ca

Volunteer Opportunity

septembre 8, 2016

The deadline for applications for the Client and Family Advisory Committee has now passed. We thank everyone who expressed interest in joining the Committee and will be in contact very soon to update them on the process. If you have any questions, please contact Katherine VanBuskirk, Director of Communications and Community Relations at kvanbuskirk@shannex.com or by calling 902-406-8297.
Shannex is committed to understanding the client’s needs in order to continuously improve the quality of care and services provided. As part of this commitment, a call for applications has been issued seeking clients and family members who would like to be part of a team including clients, family and employees, who have ongoing meaningful influence over the quality of care and service being delivered at Shannex.
The Committee could be consulted on a variety of initiatives and may be asked to:

  • Review and provide input on client-centered policies and practices
  • Provide advice to improve service excellence initiatives
  • Provide suggestions on engagement opportunities for clients and families
  • Review marketing and promotional materials
  • Give feedback on products and services
  • Help evolve client and family engagement throughout the organization

 Individuals should meet the following criteria:

  • A client who is currently living in a Shannex nursing home or Parkland Retirement Living community; or
  • A family member of a client
  • Can look at issues from multiple perspectives
  • Will be forthcoming and share their thoughts and opinions
  • Will be respectful of the environment and of others at all times
  • Are interested in making a positive contribution to life at Shannex
  • Are interested in helping us achieve our vision of Leading the Way to Better Living

 [:fr]Désolé, cet article est seulement disponible en anglais.
The deadline for applications for the Client and Family Advisory Committee has now passed. We thank everyone who expressed interest in joining the Committee and will be in contact very soon to update them on the process. If you have any questions, please contact Katherine VanBuskirk, Director of Communications and Community Relations at kvanbuskirk@shannex.com or by calling 902-406-8297.
Shannex is committed to understanding the client’s needs in order to continuously improve the quality of care and services provided. As part of this commitment, a call for applications has been issued seeking clients and family members who would like to be part of a team including clients, family and employees, who have ongoing meaningful influence over the quality of care and service being delivered at Shannex.
The Committee could be consulted on a variety of initiatives and may be asked to:

  • Review and provide input on client-centered policies and practices
  • Provide advice to improve service excellence initiatives
  • Provide suggestions on engagement opportunities for clients and families
  • Review marketing and promotional materials
  • Give feedback on products and services
  • Help evolve client and family engagement throughout the organization

 Individuals should meet the following criteria:

  • A client who is currently living in a Shannex nursing home or Parkland Retirement Living community; or
  • A family member of a client
  • Can look at issues from multiple perspectives
  • Will be forthcoming and share their thoughts and opinions
  • Will be respectful of the environment and of others at all times
  • Are interested in making a positive contribution to life at Shannex
  • Are interested in helping us achieve our vision of Leading the Way to Better Living

 

The October 2016 issue of Connections is Now Available[:fr]L’édition de octobre 2016 du magazine Connections est maintenant disponible

octobre 5, 2016

This issue of Connections celebrates the ways we nourish our soul. On the cover and in the centrefold, you’ll find photos and stories about our commitment to locally grown produce, our strong relationships with local farms and suppliers, and how we work hard to continuously improve the dining experience at Parkland Retirement Living and our Shannex nursing homes.
You’ll find stories about clients and employees coming together during Pride Week to celebrate our beautiful differences. And the Summer in Snapshots feature is filled to the brim with smiling faces at events and activities throughout the summer months.
In this issue, we also share some inspiring stories about clients who are truly living their best lives every single day. we hope you take some time to feed your own soul by enjoying some of the stories in this issue.
[ShannexFlipbook id=”26″ title=”October 2016 Issue of Connections”]
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Celebrating National Infection Control Week

octobre 17, 2016

Every year, during the third week of October, Shannex joins health care providers from across the country by recognizing National Infection Control Week.
Infection Prevention and Control programs are widely recognized as being both clinically and cost effective in preventing and controlling the spread of infections in health care settings. These programs help to protect clients and staff from infections before they occur.
One of the easiest and most effective ways of preventing the spread of influenza and other common viruses is through proper hand hygiene and vaccinations. National Infection Control Week is the perfect opportunity for Shannex to remind its employees, clients and visitors of proper hand hygiene procedures and to encourage everyone to get the flu vaccine.
Everyone can help prevent the spread of infection. Let’s all do our part to keep our community safe and healthy this season.
For more information:
IPAC Canada www.ipac-canada.org
Public Health Agency of Canada www.phac-aspc.gc.ca/influenza
MEDIA INQUIRIES
Katherine VanBuskirk
Director, Communications and Community Relations
902-406-8297
kvanbuskirk@shannex.com

Client and Family Advisory Committee Established

novembre 19, 2016

Following a call for applications during the month of September, a Client and Family Advisory Committee for Shannex and Parkland Retirement Living communities has been established and met for the first time at a welcome reception on November 19.
We are grateful for the significant number of qualified and engaged individuals who put their names forward to be part of this group. The chosen committee has client and family representation from Shannex nursing homes and Parkland Retirement Living locations in Nova Scotia and New Brunswick.
Because of the impressive response, in addition to the core group, an online client and family forum has also been created and we have invited all other applicants to participate so they can also have the opportunity to contribute to the quality of care and service delivered at Shannex.
The groups will be consulted on a variety of initiatives including:

  • Client-centered policies and practices
  • Service excellence initiatives
  • Client and family engagement opportunities
  • Marketing and promotional materials
  • Products and services

We are also pleased to announce that we now have a Client and Family Liaison for the organization. Katherine VanBuskirk, Director of Communications and Community Affairs is available to speak with any client or family member to answer questions, address concerns and connect clients and families with support related to any aspect of care or service. She can be reached at 902-406-8297 or kvanbuskirk@shannex.com.
We look forward to meaningfully engaging with the committee to continuously improve the quality of care and service being delivered at Shannex, and we are committed to all clients and families so that processes are informed, trusted and of the highest standard.

The December 2016 Issue of Connections is Now Available!

décembre 13, 2016

This issue of Connections features some truly Great People. People who spend their careers watching over others, who fully embrace their passion, who selflessly go above and beyond to bring happiness to clients, and those who inspire us with their ability to adapt to change.
You’ll find stories of clients like Harold Searle, who tells us what it was like to serve for many years as an RCMP officer. We also caught up with Alice Moore who stole the show during major league baseball playoffs.  You’ll meet Nancy Mayoh who celebrated her birthday by giving instead of receiving, and we also introduce you Gary Nauss, who turned challenging circumstances into works of art.
Every article reflects the vibrancy of each of our communities, and we hope you take some time in the coming weeks to read through the issue.
[ShannexFlipbook id=”27″ title=”December 2016 Issue of Connections”]
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Shannex Supports Bell Let’s Talk Day

janvier 25, 2017

Today, Shannex employees will join Canadians from across the country in a conversation about mental health in support of Bell Let’s Talk Day.
We are proud to support organizations in our community that raise awareness and funds for mental health research and programs, and are encouraging all employees to get involved by texting, calling and using social media to raise funds for mental health related initiatives.
Managers are also taking the opportunity on Bell Let’s Talk Day to have important conversations about mental health and the services and benefits available to employees and their family members.
Wellness is important to all of us at Shannex. We believe it positively contributes to work and home environments. To support Shannex employees and their families, Shannex has an Employee and Family Assistance Program and everyone is encouraged to take advantage of the mental health services it provides.
Please take the time to join the conversation about mental health. #BellLetsTalk

Pink Shirt Day

février 22, 2017

Today, February 22nd, Shannex employees are wearing pink shirts (or scrubs) in support of Pink Shirt Day. We know that bullying is not only a problem on school grounds—it happens around boardroom tables, in lunch rooms and in many social settings. Everyone deserves to be respected and we want everyone to feel safe, supported and understood at work.


Shannex strives to maintain a healthy work environment for all employees. Ensuring our homes, buildings and offices are fair, inclusive and void of bullying is a shared responsibility, and Shannex employees are guided by the Respectful Workplace and Anti-Harassment Policy.


Employee wellness is important to us and we believe it positively impacts work and home environments. We are proud to show our support for Pink Shirt Day.  Encouraging a positive, safe and comfortable environment every day is a priority for Shannex.

Employee Appreciation Day

mars 3, 2017

Today is National Employee Appreciation day which provides a wonderful opportunity to highlight and thank Shannex employees.  Every day, Shannex employees go above and beyond to bring a smile to our clients’ faces and to make a difference in someone’s life.
Today, we recognize our Great People and thank them for the extraordinary work they do.

The April 2017 Issue of Connections is Now Available!

avril 4, 2017

This issue of Connections features vibrant and exciting stories from the winter months. Clients, families and employees warmed our hearts during the last few cold months and kept themselves more than busy with countless activities and events.
You’ll find stories of clients and staff like Mona and Jana from Parkland at the Lakes. We also highlight some of the wonderful music therapy initiatives taking place in many of our Shannex and Parkland sites.
Every article reflects the vibrancy of each of our communities, and we hope you take some time in the coming weeks to read through the issue.
[ShannexFlipbook id=”28″ title=”April 2017 Issue of Connections”]
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Team Shannex supports Coldest Night of the Year

avril 5, 2017
Coldest Night of the Year 2017 participants


For the last two years Brad Dykens, a CCA from Orchard Court, has led Team Shannex in participating in the Coldest Night of the Year, a fundraiser for hungry, homeless, and hurting individuals and families across Canada.


The Shannex Team went above and beyond this year and exceeded their fundraising goal by raising approximately $4,000.


Team Shannex included Brad Dykens, Deborah Baxter and her son Hayden and friend Oliver, Nora Newcombe, Helen Nickerson, Jenn Comeau, Cassie Lynn and her husband, Janelle Penner, Jennifer Penner and two of their friends.


Thank you to everyone who supported and participated in this campaign. And a big thank you to Brad for his great leadership with this fundraiser!


The above story was also featured in our April 2017 issue of Connections. Click here  to read more great stories from our corporate publication. 

Shannex Pathway to Success Bursary program with NSCC

avril 24, 2017

A partnership between Shannex Incorporated and Nova Scotia Community College (NSCC) will give students entering the Continuing Care program a helping hand.
The Shannex Pathway to Success Bursary program will provide significant support to eligible students in the Continuing Care program at NSCC ─ $300,000 in total over three years. Approximately 50 students per year will each receive $2,000 toward tuition and related costs.
“We are excited to embark on this innovative partnership with Nova Scotia Community College. Along with financial aid, we will guarantee employment for recipients once they successfully graduate,” says Jason Shannon, President & Chief Operating Officer, Shannex Incorporated.
“Assisting and engaging committed students will help us to address a skills shortage in this demanding field. Our clients will benefit from the work of these talented graduates, who will have secured access to the fulfilling careers they are seeking.”
The three-year pilot program was announced today at NSCC’s Waterfront Campus, one of six participating campuses across the province. Graduates will be eligible for jobs at Shannex facilities in the Annapolis Valley, Bridgewater, Amherst, Sydney, Colchester and metro Halifax.
The Shannex Pathway to Success Bursary program will see its first student beneficiaries start the one-year Continuing Care program in September 2017. Participants will also complete their student work term with the company, which provides seniors’ accommodation, service and care in Nova Scotia, New Brunswick and Ontario.
Interested students can learn more about requirements and how to apply for this sponsorship program here. Approximately 70 current Continuing Care students are on work placements at Shannex facilities province-wide, honing the skills they’ve been learning in their NSCC classrooms and labs and preparing for careers as Continuing Care Assistants. CCAs assist clients with a range of needs, including hygiene, restorative care, cleaning and laundry, in collaboration with a health-care team.

Shannex announces a new bursary program for NSCC students in the CCA program.
Caroline Campbell, Vice President of Human Resources -Shannex, Kelley Hiltz-Cameron, Director of Employee Development, Safety and Wellness – Shannex, Marlene MacLellan, Dean, School of Health & Human Services, Jason Shannon, President and COO – Shannex, Grace Cummings, CCA – Shannex and Don Buraeux, President- NSCC gather at the announcement of this new bursary program.

National Volunteer Week

avril 28, 2017

Volunteers play a huge role in the Shannex community. Their dedication and passion contribute to our clients being able to live their best life.
In honour of National Volunteer Week, we want to acknowledge the many outstanding volunteers who help our clients live their best life.
Your dedication and passion are vital in building strong communities. You are a valued member of the Shannex family.
Thank you for all that you do and we look forward to another spectacular year!
To learn more about some of our wonderful volunteers, please visit our Facebook page where we highlighted a different volunteer each day and shared some of the wonderful programs and activities they are bringing to our clients and staff.
For more information on volunteering with Shannex, please click here. 

Celebrating NAOSH Week at Shannex

mai 8, 2017

This week, we are celebrating the 20th anniversary of North American Occupational Safety and Health (NAOSH) Week. NAOSH Week is an annual event that concentrates on preventing injury and illness by promoting and celebrating safety in the workplace.
Every day we are guided by our strategic direction dedicated to Staying Safe and Being Well and safety is central to all of our decisions. This is why we continue to celebrate and actively engage in important initiatives like NAOSH Week; it promotes our safety culture and complements the work our Joint Occupational Health & Safety committees do throughout the year.
This week, Shannex employees are encouraged to participate in the many safety related events and activities hosted by your NAOSH planning committee.   All of these creative and engaging activities have been created to further promote safety and encourage everyone to “Make Safety a Habit”.
We wish you a happy and Safe NAOSH week!

Happy Client Services Week!

mai 9, 2017

From May 8-14, Shannex is celebrating Client Services Week. It’s the perfect opportunity to recognize and thank our Great People for going above and beyond every day.
Coinciding with National Nursing Week, Shannex recognizes the contributions of every employee. You all play an important role in putting clients first. Across the organization, a series of special events and activities have been planned to mark this special week.
It also provides a unique opportunity to remind our employees that their wellness, both and work and at home, is important. Taking care of oneself is an important part of taking care of others. The Shannex Employee and Family Assistance Program is available to provide professional assistance to help manage all of life’s complexities.
To all Shannex employees, thank you for your ongoing commitment to putting clients first.
Happy Client Services Week!
 

Shannex Pathway to Success Bursary Program – Now accepting applications!

juin 1, 2017

The Shannex Pathway to Success Bursary program will provide significant support to eligible students in the Continuing Care program at NSCC ─ $300,000 in total over three years. Approximately 50 students per year will each receive $2,000 toward tuition and related costs.
Along with financial aid, we will guarantee employment for recipients once they successfully graduate, and in return they will commit to a minimum one year of service.
Shannex employees are eligible for this program. Applications are being accepted until July 4, 2017 at 5:00 p.m.
For the full details on eligibility and directions on how to apply, please click here.

Shannex celebrates Canada 150

juin 12, 2017

Canada is celebrating its 150th anniversary this year and we are showing our national pride by getting involved in the festivities.
We know clients, families and employees have so much to contribute to the conversation about Canada’s past 150 years, so we are helping them share their favourite memory in Canadian history.
Watch for featured memories on our Facebook and Twitter feeds and in our next issues of Connections.
We will also be sharing some of the exciting event planned at many of our Shannex and Parkland communities.

The July 2017 Issue of Connections is Now Available!

juillet 7, 2017

The July issue of Connections is now available! This issue is full over beautiful photos and heartwarming stories about the Great People of Shannex. Clients, families and employees have been very busy over the spring being social, trying new things and celebrating each other.
You’ll find stories about clients like Dorothy Archibald who, at 88 years-old, checked flying a plane off of her bucket list. We also highlight some of the amazing community partners we work with such as; Alzheimer’s Society in Nova Scotia and New Brunswick, the WAY Association, the Membertou Heritage Park and the Nova Scotia Community College!
Each article is unique and special in its own way and we hope you enjoy reading this issue as much as we enjoyed putting it together.
[ShannexFlipbook id=”29″ title=”July 2017 Issue of Connections”]
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Walk for Alzheimer’s

août 1, 2017


Thank you to everyone who participated in, donated to, or supported the Walk for Alzheimer’s events this year. This was our first year as presenting sponsor in New Brunswick and we continued the tradition of sponsoring the Nova Scotia walks as well.


Alzheimer’s and other dementias impact so many of us. We know how important strong support systems, education, research and community programming is in our communities which is why we continue to support the Alzheimer Society.


This year across Nova Scotia and New Brunswick, Shannex raised more than $14,000. These funds will stay in our communities and provide essential programs and services that work to effectively alleviate the personal and social consequences of Alzheimer’s disease and other dementias.


The above story was also featured in our July 2017 issue of Connections. Click here to read more great stories from our corporate publication. 

Report to Community – April 1, 2016 – March 31, 2017

août 4, 2017

The 2016-2017 Report to Community highlights the continued growth and improvements we’ve made in year four of our Corporate Strategic Plan, and tells the stories of Great Big Ideas that have made a positive and lasting impact on the organization and community.
[ShannexFlipbook id=”30″ title=”Report to Community, April 1, 2016 – March 31, 2017″]
[ess_post][:fr]Le Rapport à la collectivité 2016-2017 souligne les réussites en matière de croissance et d’amélioration de la dernière année, la quatrième de notre plan stratégique organisationnel, et présente quelques grandes idées exceptionnelles ayant eu une incidence positive et durable à la fois sur l’organisation et sur la collectivité.
[ShannexFlipbook id=”34″ title=”Rapport à la collectivité – 1er avril 2016 au 31 mars 2017″]
[ess_post]

Shannex New Brunswick celebrates opening of newest retirement living community and nursing home

août 30, 2017

*Please note: the French version of the release can be found below.
Wednesday, August 30, 2017 (Moncton) – Today, Shannex New Brunswick celebrated the completion of its newest retirement living community, le Faubourg du Mascaret, which includes a new 60-bed licenced nursing home, le Pavillon Richard.
Located on l’Université de Moncton’s research and development campus on Morton Avenue, Faubourg du Mascaret, is Shannex New Brunswick’s first French-language retirement living campus, and home to the Collaborative Learning Centre on Aging (CLCA), a partnership with l’Université de Moncton. The CLCA will feature an inter-professional learning environment for health professions, research opportunities, internships and jobs for students in the province.
“The development of Faubourg du Mascaret was really about responding to a need,” said Jason Shannon, President and COO of Shannex. “We saw an opportunity to create a truly innovative retirement living community, and in partnership with l’Université de Moncton, we expanded this idea to include an academic nursing home. The result is a unique campus model that provides a continuum of care options for clients today, along with opportunities for health care professionals to receive hands-on experience and conduct research on long term care to support the community well into the future.”
Pavillon LeBlanc, the independent retirement living building, welcomed its first clients on August 1, and employees are working closely with the Department of Social Development, the Georges L. Dumont University Hospital Centre, the Moncton Hospital and families in preparation for nursing home clients to begin moving into Pavillon Richard on September 5, 2017.
“New Brunswick’s first academic nursing home is both an opportunity for us to collaborate and for our students to learn more about health care by actually being in the field,” said the Université de Moncton’s President and Vice-Chancellor, Raymond Théberge. “In addition to promoting intergenerational relationships, the Faubourg will provide internship and employment opportunities for our students in the health sciences.”
The Collaborative Learning Centre on Aging is Shannex’s second academic nursing home. The Maplestone Collaborative Learning Centre in Halifax is a partnership with Dalhousie University. Created in 2010, it is a collaboration among health professionals, researchers, educators, learners, clients and their families, and seeks to enhance the preparation of new health professionals for collaborative practice in long term care and to identify and address current issues in long term care policy and practice.
In addition to the nursing home, features of the campus include beautiful living suites, restaurant-style dining, a wellness spa, gym, movie theatre, bowling alley and landscaped outdoor spaces. Clients enjoy weekly linen service and housekeeping, transportation service as well as access to Faubourg’s exclusive Harmony Program (a healthy aging program focused on wellness).
When fully occupied, Faubourg du Mascaret will employ 150 people who will become part of the team of approximately 1,000 dedicated and professional employees currently working at Shannex facilities throughout the province.
 
Shannex Nouveau-Brunswick célèbre l’ouverture de son nouveau complexe de retraite et foyer de soins
 Mercredi 30 août 2017 (Moncton) – Aujourd’hui, Shannex Nouveau-Brunswick célèbre l’ouverture de son tout nouveau complexe de retraite, le Faubourg du Mascaret, dont les services comprennent un nouveau foyer de soins agréé de 60 lits, le Pavillon Richard.
Situé sur le campus de recherche et de développement de l’Université de Moncton, sur l’avenue Morton, le Faubourg du Mascaret est le tout premier complexe de retraite de langue française de Shannex Nouveau-Brunswick, et héberge aussi le Centre collaboratif d’apprentissage sur le vieillissement (CCAV), un partenariat avec l’Université de Moncton. Le CCAV offrira un milieu d’apprentissage interprofessionnel pour les professions de santé et des possibilités de recherche, ainsi qu’un lieu de stages et d’emplois pour les étudiants du Nouveau-Brunswick.
« La création du Faubourg du Mascaret était surtout motivée par le désir de combler un besoin, » a dit Jason Shannon, président et directeur de l’exploitation de Shannex. « Nous avons saisi l’occasion de créer un complexe de retraite véritablement novateur et, en partenariat avec l’Université de Moncton, nous avons élargi le concept afin d’inclure un foyer de soins universitaire. Il en résulte un modèle de complexe unique qui fournit aux clients une gamme complète de soins et qui permet aux professionnels de santé d’acquérir des expériences pratiques, de mener des recherches sur les soins de longue durée et de soutenir la collectivité, et ce, aujourd’hui comme demain. »
Le Pavillon LeBlanc, l’édifice pour personnes retraitées autonomes, a accueilli ses premiers clients le 1er août. Le personnel travaille maintenant en étroite collaboration avec le ministère du Développement social, le Centre hospitalier universitaire Dr-Georges-L.-Dumont, l’Hôpital de Moncton et les familles afin de préparer l’accueil des clients dans le nouveau foyer de soins, le Pavillon Richard, dès le 5 septembre 2017.
« Ce tout premier foyer de soins universitaire au Nouveau-Brunswick est pour nous une occasion de partage et une occasion en or pour nos étudiantes et étudiants d’en apprendre davantage sur les soins de santé en étant physiquement sur le terrain », mentionne le recteur et vice-chancelier de l’Université de Moncton, Raymond Théberge. « En plus de favoriser les relations intergénérationnelles, le Faubourg offrira des opportunités de stages et de travail pour nos étudiantes et étudiants du domaine des sciences de la santé. »
Le Centre collaboratif d’apprentissage sur le vieillissement est le deuxième en son genre dans un foyer de soins de Shannex. Le Centre collaboratif d’apprentissage Maplestone, à Halifax, est un partenariat avec l’Université Dalhousie. Créé en 2010, ce centre, qui rassemble les professionnels de santé, les chercheurs, les apprenants, les clients et leurs familles, vise à enrichir la formation des professionnels de santé en début de carrière en matière de pratique collaborative et à définir et à aborder les enjeux actuels dans le domaine des politiques et de la pratique des soins de longue durée.
En plus du foyer de soins, le complexe offre de superbes appartements, un service de repas style restaurant, un spa et centre de mieux-être, un centre de conditionnement physique, une salle de cinéma, une piste de quilles et des espaces extérieurs aménagés. Les clients du Faubourg bénéficient de services hebdomadaires de literie et de ménage, de services de transport et du programme Harmonie exclusif, un programme « vieillir en santé » axé sur le mieux-être.
Lorsque le Faubourg du Mascaret sera occupé à 100 %, il aura un effectif de 150 personnes qui s’ajouteront à une équipe d’environ 1000 personnes aussi professionnelles que dévouées travaillant actuellement dans les établissements Shannex au Nouveau-Brunswick.

Shannex celebrates Continuing Care Month

septembre 1, 2017

September is Continuing Care Month in Nova Scotia. Shannex wants to take this opportunity to thank all of the incredible staff members and volunteers who contribute so much to our communities and help clients live their best life.
This is the 14th Annual Health Association Nova Scotia sponsored Continuing Care Month campaign.   The theme, Continuing Care:  Your Home, Our Passion, reflects the aim of continuing care services to help people to live well in the place they can call home.  It also reinforces the commitment and compassion of the many people who have chosen this caring field of employment.
Continuing care services, including those offered by Shannex, promote health, well-being and independence and support families in caring for their loved ones.
To all of our long-term care employees – thank you for your continued dedication, passion and enthusiasm. Your hard work improves the lives of others each and every day and we want you to know that your actions do not go unnoticed.
For more information about Continuing Care Month, please visit www.continuingcaremonth.ca
 

The October 2017 Issue of Connections is Now Available!

octobre 13, 2017

The October issue of Connections is now available! This issue is filled with amazing things happening at sites all across our organization.
Read about the opening of our newest campus, Faubourg du Mascaret in Moncton, new construction projects in Miramichi and Etobicoke, Ontario, an update on Parkland Antigonish an some great renovations at Parkland Clayton Park.
You’ll also read heartwarming stories from clients, families, and employees, including two of our clients tying the knot, a young philanthropist and favourite moments in Canadian history
Happy reading!
[ShannexFlipbook id=”35″ title=”October 2017 Issue of Connections”]
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Celebrating National Infection Control Week

octobre 16, 2017

HALIFAX – This week, Shannex is recognizing National Infection Control Week, along with health care providers from across the country,
Created 29 years ago, National Infection Control Week highlights infection control efforts in Canadian hospitals, long-term care facilities and in the community. It is an opportunity for infection control professionals to educate staff and the community about the importance of infection prevention and to promote the important work that is being done by infection control professionals.
Infection Prevention and Control programs are widely recognized as being both clinically and cost effective in preventing and controlling the spread of infections in health care settings. These programs help protect clients and staff from infections before they occur.
At Shannex, we think National Infection Control Week is a perfect opportunity to remind our employees, clients and visitors of proper hand hygiene procedures and to encourage everyone to get the flu vaccine. Proper hand hygiene and vaccinations are two of the easiest and most effective ways of preventing the spread of influenza and other common viruses.
Keeping with this year’s theme “Infection Prevention and Control – It’s a Team Thing!” we know that with everyone’s help, we can keep our communities safe and healthy this season.
For more information:
IPAC Canada www.ipac-canada.org
Public Health Agency of Canada www.phac-aspc.gc.ca/influenza
MEDIA INQUIRIES
Katherine VanBuskirk
Director, Communications and Community Relations
902-406-8297
kvanbuskirk@shannex.com

The December 2017 Issue of Connections is now available!

décembre 13, 2017

The December issue of Connections is now available! With the holiday season fast approaching, this issue is filled with many examples of the spirit of giving.
Learn more about our partnership with the Mental Health Foundation of Nova Scotia and their Festival of Trees Luncheon, read a beautiful poem of gratitude shared by Sister Rose Mary Mombourquette, and enjoy a personal story, shared by client Dorothy Grant, about a gift of kindness she received years ago.
You’ll also read heartwarming stories about clients, families, and employees giving back to their community partners and enjoying special activities.
Happy holidays!
[ShannexFlipbook id=”36″ title=”December 2017 Issue of Connections”]
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Shannex Supports Bell Let’s Talk Day

janvier 31, 2018

Halifax— Today, Shannex employees will join Canadians from across the country in a conversation about mental health in support of Bell Let’s Talk Day.
We are proud to support organizations in our community that raise awareness and funds for mental health research and programs, and are encouraging all employees to get involved by texting, calling and using social media to raise funds for mental health related initiatives.
Managers are also taking the opportunity on Bell Let’s Talk Day to have important conversations about mental health and the services and benefits available to employees and their family members.
Wellness is important to all of us at Shannex. We believe it positively contributes to work and home environments. To support Shannex employees and their families, Shannex has an Employee and Family Assistance Program and everyone is encouraged to take advantage of the mental health services it provides.
Please take the time to join the conversation about mental health. #BellLetsTalk

Sisters of St. Martha and Shannex celebrate opening of new residence

mars 19, 2018

Monday March 19, 2018 (Nova Scotia) – Today, the Sisters of St. Martha and Shannex celebrated the grand opening of Parkland Antigonish. The Sisters moved into Mary’s Court, the nursing home, and Martha Place, the retirement living floors, on March 1, 2018 from Bethany Motherhouse, which had been their home for more than 95 years.
“The day we moved from Bethany Motherhouse was emotional for all of us,” said Congregation Leader Sister Brendalee Boisvert.” “The decision to move was a hard one, but our new home is safe and well-suited for us to continue our way of life and service in the community.”
“We have been honoured to be part of this journey with the Sisters of St. Martha,” said Jason Shannon, President and COO of Shannex. “This is something the Congregation has been working on for many years, and it has been our pleasure to help make their dream a reality.”
Parkland Antigonish is the first retirement living building in the province to incorporate three levels of care under one roof. Mary’s Court includes 25 licensed long term care beds, while Martha Place offers 19 assisted living and 42 independent suites, including 18 suites designated to be offered to members of the community.
“I’d like to congratulate the Sisters of St. Martha and Shannex on their unique collaboration which has resulted in the opening of the new Parkland Antigonish,” says Health and Wellness Minister Randy Delorey, MLA for Antigonish. “For over 100 years, the Sisters have done tremendous work for the Antigonish area and this new home is yet another example of their good work. Their partnership with Shannex has resulted in not just a new, safe home for themselves, but for the community as well.”
The new building also features a chapel that incorporates original stained glass windows from Bethany Chapel and a gallery space where the Congregation can display special and significant elements of their history. Other amenities offered at Parkland Antigonish include tableside dining service, wellness studio, multipurpose room, games room, and a sewing room. More information about Parkland Antigonish can be found by visiting ParklandRetirementLiving.com.
Shannex Incorporated has been in business since 1988 and is a leader in seniors’ accommodation, service and care, providing home care, retirement living, assisted living, memory care and nursing home care in Nova Scotia, New Brunswick and Ontario.

Shannex donates $100,000 to establish nursing scholarships at the University of New Brunswick

avril 17, 2018

Photo (L – R) Eddy Campbell, UNB President and Vice-Chancellor; Jayden Wormell and Amanda McCutcheon, Parkland Saint John Registered Nurses and UNB grads; Jason Shannon, Shannex President and Chief Operating Officer

SAINT JOHN – Thanks to the support of Shannex, University of New Brunswick nursing students showing promise in the area of gerontological nursing will be eligible for three Shannex New Brunswick Scholarships beginning in September.
The Shannex New Brunswick Scholarships were announced today at a news conference at Parkland Saint John hosted by Jason Shannon, president and chief operating officer of Shannex, Eddy Campbell, president of the University of New Brunswick, and David Ganong, co-chair of UNB’s It Begins Here campaign.
The scholarships, each valued at $3,750 a year, will be awarded to nursing students at each of UNB’s three New Brunswick sites – Fredericton, Saint John and Moncton. Selection will be based on academic achievement and recipients will demonstrate excellence in the practice of gerontological nursing.
“Many of Shannex’s skilled nurses graduated from UNB,” says Mr. Shannon. “They are now part of our team of great people who provide exceptional care and service to residents every day in leadership roles throughout our organization. Our hope is that these scholarships will give talented student nurses the support they need to join our region’s next generation of skilled health care professionals, and we sincerely hope they consider joining the Shannex team in the future.”
Cathy O’Brien-Larivee, chair of the department of nursing and health sciences at UNB’s Saint John campus, says that these scholarships will provide significant assistance to hard-working students who are actively pursuing an interest in the care of the elderly in our region.
“The senior population is increasing in our province, as it is all over Canada, and we need to prepare and encourage more students to pursue areas of practice where they can work with the aging population once they graduate,” says Ms. O’Brien-Larivee. “The Shannex New Brunswick Scholarships will reward ambitious students who have expressed an interest in pursuing elder care as a career.”
These new scholarships will help reduce the cost of tuition for nursing students, relieving financial uncertainty and allowing them to focus on their studies. They will also provide affirmation that each recipient’s hard work and dedication to the profession of nursing is valued.
Student support is a significant part of UNB’s $110-million fundraising campaign, It Begins Here. Fully one-half of the campaign goal – $55 million – is dedicated to student financial support, funding scholarships, bursaries and programs to expand accessibility.
“We are grateful for donors like Shannex that have stepped forward to support this campaign,” says Dr. Campbell. “Our nursing students graduate into one of the most demanding professions in our health-care system and partners like Shannex are giving them motivation to succeed. Together, we can prepare them to be leading health-care professionals within our community.”
About Shannex Incorporated
Shannex Incorporated has been in business since 1988 and is a leader in seniors’ accommodation, service and care – providing home care, retirement living, assisted living, memory care and nursing-home care in Nova Scotia, New Brunswick and Ontario.
Media contact:
Sophie Cormier
Senior Communications Advisor
Shannex Inc.
(506) 387-3161 (direct)
(506) 378-3689 (mobile)
scormier@shannex.com

Special Edition of Connections Now Available! Celebrating 30 Great Years

mai 11, 2018

We are very proud to present this very special edition of Connections to commemorate our 30th anniversary.
This edition features milestones and stories from the past 30 Great Years.
A sincere thank you to everyone who shared their stories and memories with us. This edition would not have been possible without their help.
We hope you enjoy reading this issue as much as we enjoyed creating it.
[ShannexFlipbook id=”37″ title=”Shannex Connections – Special Edition: 30 Great Years”]
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Letter To Our Valued Community

mai 25, 2018

May 25, 2018

There is nothing we value more than the health, wellbeing and quality care of the residents living in our homes. 
Over the past 30 years, thousands of residents have made their home in a Shannex community. Often, they face complex and evolving conditions which can be challenging. Two of our organizational values are Being Accountable and Always Improving Quality. When a situation arises, we ask questions, review practices and seek opportunities to improve. We will always work hard to do better each and every day.  
Recent reports from family members concerned about care are matters we take very seriously; our culture is one that always strives to learn from experience so that we can do better.
As a result, we have launched a Quality Improvement Plan in wound prevention and management which includes a number of activities that focus on supporting our staff and improving communication with residents and families. Many of these activities are already underway and are enhancements to the work our interdisciplinary teams focus on every day. They include:

Intensive monitoring. Daily and weekly interdisciplinary reporting and monitoring of all complex wounds and associated care plans at the home and corporate levels. 

Communication with residents and families. Strong communication with residents and families about their care planning is always of the utmost importance to us. We will conduct a review of our communication practices to ensure we provide easier access to information, more frequent updates and open discussion about care planning related to all matters, including wound care and management.  

Investing in our employees. Relying on the input of external and internal clinical leaders, we will introduce refreshed training in wound prevention and management for all front line employees. In addition, members of our clinical support team will participate in intensive training through an internationally recognized wound care program so they can provide ongoing, in-house training and support. 

Resources and technology. We are actively exploring innovative resources, including technology, that further support the reporting, evaluation and treatment of wounds.

Wound care expertise. We have engaged local and national experts in wound care to provide external evaluation of our current wound prevention and management practices and to support our own experienced nursing staff in the management of complex cases. 

We are sharing this plan with our valued community of residents, families and stakeholders to ensure everyone is aware of the priority we are placing on a plan for improvements. We are also working closely with Nova Scotia Department of Health and Wellness officials and others in our sector, and we will continue to provide progress updates as we implement our Quality Improvement Plan. 
We are grateful for the support of our community. As always, we are open to hearing from families and addressing any questions you have on this or any other matter. Please contact us at info@shannex.com or 1-877-742-6639.

 

Catherine MacPherson

Vice President, Enhanced Care

Shannex

 

Jason Shannon

President & COO

Shannex

 
Download a printable version

A Conversation About Care

août 7, 2018

On June 26, a group of employees came together to have a conversation about care. The video-recorded discussion allowed the group to talk about their commitment to care and show the human side and perspective of those who work directly with residents, delivering the best quality care and service every day. The video features Joseph Shannon, Jason Shannon, Catherine MacPherson and eight employees from Parkstone, Harbourstone, and Arborstone. They, like employees in all our communities, demonstrate a deep commitment to the residents we serve every day.
Questions? Ask us at askus@shannex.com.

The July 2018 Issue of Connections is now available!

août 8, 2018

The July issue of Connections is now available! With so many fun activities happening on our campuses during the spring and summer, its pages are full of smiles and great stories about our great people and the wonderful residents that inspire us every day. Be sure to read about Acadian specialties served in Moncton, one of our favourite furry friends, our quality improvement program, how to stay cool this summer, and much more!
We hope you’ll enjoy reading Connections as much as we enjoyed creating it.
[ShannexFlipbook id=”39″ title=”July 2018 Issue of Connections”]
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Letter To Our Valued Community – Update 1

septembre 10, 2018

September 10, 2018

Since we first shared our Quality Improvement Plan (QIP) on wound prevention and management, we have made significant progress. The following is an update on our ongoing work in this area.   
Intensive monitoring. Senior leadership and site-level clinical leaders are engaged in daily and weekly reporting and monitoring of all wounds, and weekly clinical risk meetings take place at each site to monitor and evaluate care and treatment plans. In addition, we have added Canadian Institute for Health Information (CIHI) indicators (a national benchmark) to our existing prevalence measurements and are using these benchmarks as corporate Key Performance Indicators (KPIs), which adds another layer of shared accountability across the organization.
Communication with residents and families. Clinical leaders at each site have held additional one-on-one meetings with residents and families with stage 3 or 4 wounds to review and collaborate on care planning and provide opportunities for open discussion about all matters relating to care and service. These meetings result in mutually agreed-upon plans of care that are reviewed weekly and modified as health changes occur.
Investing in our employees. This is perhaps the most robust area of our QIP, and I am extremely proud of how our team has fully engaged in the process and supported this work. All CCAs, RNs and LPNs are completingrefreshed training on wound prevention and management. Three members of our corporate clinical support team will begin an internationally recognized wound care training program in October, and we will be providing additional training for regional team members to become in-house wound resources who are able to provide additional support and expertise on wound prevention and management at the site level.
In partnership with others in the long term care sector, on September 28, 2018, we will provide staff with a one-day education session dedicated to wound management. We are also collaborating with our medical advisor to host a continuing medical education event for physicians working in long term care in order to align and provide consistency on best practices related to wound prevention and management.
Resources and technology. We continue to actively explore innovative resources that further support the reporting, evaluation and treatment of wounds. While we have used an Electronic Healthcare Record (EHR) software for many years, we will begin trialing a new software at one of our Nova Scotia nursing homes on September 10. This EHR includes a more robust wound management module that tracks wound prevalence and status. Each site has assessed its equipment needs for wound prevention and healing and purchased additional equipment, such as offloading wedges and booties. We will continue to explore other wound-specific technology options.
Wound care expertise. A wound care nursing consultant has examined all stage 3 and 4 wounds alongside our own team and collaborated on care planning. On July 23, we hosted a full-day session with local and national experts in wound care, along with our own internal experts to review practices and validate our work on this QIP. This included how we measure and monitor wound prevalence. We continue to participate fully in the Department of Health and Wellness nursing home wound consultant visits and look forward to their additional support in this area.
I want to thank our Great People who provide care and service every day to residents and families. They have demonstrated strength and competence in the face of recent external pressures. A group of team members gathered recently to have a conversation about care. We created a video of this meaningful gathering and I think you will find their perspective interesting and relevant. If you haven’t seen it yet, it can be viewed on Shannex.com.  
We have also created a new email address for any questions you may have. Please contact us at askus@shannex.com or 1-877-742-6639.

 

Jason Shannon

President & COO

Shannex

 
Download a printable version

Arborstone receives funding to conduct research on nursing home soundscapes

octobre 30, 2018

In nursing homes, noise is unavoidable as residents and team members go about their days. Just as music and other pleasant sounds can benefit health and wellness, excessive noise can have a negative effect our body’s ability to heal, relax and be well. For people living with dementia and other cognitive impairments, noise can sometimes be very debilitating.
Arborstone Enhanced Care was awarded $35K for their Quality Improvement Project on music therapy by The Center for Brain Health and Innovation (CABHI). The funding was a result of CABHI’s SPARK Program – a new initiative that provides funding to support innovative grassroots ideas that can help to improve brain health or quality of life for older adults.
During the 2017-2018 fiscal year, Arborstone Enhanced Care used the funding to launch a pilot project to audit nursing home sounds. With the help of Accredited Music Therapists (MTA), who use music in therapeutic relationships to support development, health and well-being, this project will focus on music therapy in ways that use this understanding of the relationship between sounds and health and behaviour to enhance the soundscape at Arborstone Enhanced Care. 
Lead by Sarah Condran, Music Therapist at Shannex, the intent of this project is to create a better experience in dining rooms, activity rooms, and other common areas. It will also explore how these spaces can be made better for leisure, dining, family visits, recreational activities and therapeutic activities.
Ultimately, the goal is to create a home atmosphere where residents can fully engage with their community, staff are confident in managing noise and share lessons learned in order to enhance long term care facilities and practices.
 
For more information on The Spark Program, visit https://www.cabhi.com/the-spark-program/.
 

Strategic Plan: April 2018-March 2023

novembre 2, 2018

Shannex’s April 2018 – March 2023 Strategic Plan was created with the valuable input of many residents, employees, families and stakeholders. Thank you to everyone who contributed to its development.
The strategic plan establishes Shannex’s vision of Leading the Way to Better Living through excellence in resident care and service. It sets the priorities for the next five years and serves as the roadmap for our operations. The plan is organized into four strategic directions:

  • Service & Care
  • Engaged Employees
  • Research & Development
  • Sustainable Growth

View a full copy of the Strategic Plan.

The October 2018 Issue of Connections is Now Available!

novembre 8, 2018

Welcome to the latest issue of Connections! This is the perfect time of year to reflect on all we have to be thankful for, and it is clear that many of you enjoy the opportunity to recognize and express gratitude for each other all year round. In this issue you’ll read about residents in New Brunswick celebrating their Acadian heritage, an award-winning chef who gets rave reviews in Halifax, how residents will soon be able to nominate employees for formal recognition through our Caught You Being Great awards, and so much more.
We would also like to take a moment to thank every member of the Shannex community for inspiring us each and every day. It’s all of you that makeConnections possible. Enjoy!
[ShannexFlipbook id=”40″ title=”October 2018 Issue of Connections”]
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The Winter 2018-2019 Issue of Connections is now available![:]

décembre 21, 2018

We are pleased to share the winter issue of Connections! The stories it contains shine a bright light on the deep sense of community that exists at every one of our Shannex, Parkland and Faubourg residences.
In this issue you will hear about those who have stepped up to make a positive difference in their communities. Parkland at the Gardens resident Dorothy Grant set to work to ensure dedicated parking spots were installed where VON can park without receiving a ticket. At Parkland Riverview, a knitting group has donated to local charities over the past 18 years by fundraising together. And Sister Fleurette Sweeney from Caritas Residence has spent much of her life pursuing opportunities to help educators reach their students through music and other innovative strategies.
We’re confident your heart will be warmed by these and the many other examples of community spirit you will read about in this issue.
May you enjoy the very best of the holiday season.
[ShannexFlipbook id=”42″ title=”Winter 2018-2019 Issue of Connections”]
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Letter To Our Valued Community – Update 2

janvier 21, 2019

January 21, 2019

The following information contains a further update on our Quality Improvement Plan (QIP) on wound prevention and management. As many of you know, the Minister’s Long-term Care Expert Advisory Panel released its report last week. We were happy to see that the report accurately captured many of the perspectives and current challenges in long term care as well as recommendations we have already implemented as part of this QIP.
Intensive monitoring. Creating standardized monitoring processes to ensure there are appropriate levels of reporting and action planning has been an important part of the work of this QIP. We continue to report daily and weekly on all wounds and share summary reports with all members of our Senior Leadership Team. Detailed site-specific reports are reviewed during weekly clinical risk meetings with an interdisciplinary team at each location. Canadian Institute for Health Information (CIHI) indicators (a national benchmark) added to our existing measurement targets allow us to measure ourselves against national statistics.
Communication with residents and families. Clear communication and collaboration with residents and families is something we strive for every day in all of our communities. We have enhanced our communications practices related to wounds to raise awareness with residents and families about the nature and types of wounds, provide opportunities to ask questions and allow for informed decision-making in collaboration with the care team. Regular care planning meetings continue with residents and families who have stage 3 or 4 wounds.
Investing in our employees. Ongoing education and creating a support structure for our team to treat and manage wounds has been a critical aspect of this work. All front-line care employees have been assigned refreshed training on wound prevention and management. This training is assigned to all new staff and on an ongoing basis to all team members to ensure continued competency. Members of our clinical leadership team are actively participating in an internationally recognized wound care training program which began in October. Each site/region will select a wound care leader who will take additional training from Wounds Canada to be able to provide additional support and expertise on wound prevention and management at the site level.
We have also partnered with other care providers in the long term care sector to share knowledge and best practices. In September, we co-hosted a one-day education session open to anyone who wanted to learn more about wound management that attracted more than 100 participants. On December 4, 2018, we held a continuing medical education event for physicians working in long term care in order to align and provide consistency on best practices related to wound prevention and management.
Resources and technology. We believe strongly in using innovation to support quality outcomes. New Electronic Healthcare Record (EHR) software is currently being deployed at all of our Nova Scotia nursing homes. This software will replace an existing EHR that has been in place for some time. The new tool has a more robust wound management module that tracks wound prevalence and status. We have also completed site assessments to identify equipment needs for wound prevention and healing and purchased additional equipment, such as offloading wedges and booties, for timely and easy access by our team members at each location.
Wound care expertise. Engaging external wound care experts to review our practices and share their knowledge with our team has supported and validated our work on this QIP. We have been fortunate to work with a wound care nursing consultant who visited each of our nursing homes in Nova Scotia to examine all stage 3 and 4 wounds and collaborate with our team on care planning. In July, we also hosted local and national experts in wound care to review our approach to this QIP, and I am happy to report that we received positive feedback from the Department of Health and Wellness wound consultants who visited our sites. We continue to support the work being done at the provincial level to provide timely access to resources to meet the needs of all residents in long term care.
We are proud of what we have accomplished and confident in the work being done in each of our communities. As you know, this QIP was launched as a result of questions raised about the quality of care provided to residents. Consistent with our organizational values of Being Accountable and Always Improving Quality, we set out to ask questions, review practices and seek opportunities to improve. Our Great People responded with enthusiasm and I am pleased to say that this QIP continues to help us enhance our practices and our strong, collaborative relationships with residents and families focused on achieving the very best health outcomes. Contact us with any questions or concerns at askus@shannex.comor 1-877-742-6639.

 

Jason Shannon

President & COO

Shannex

 
Download a printable version

DEADLINE EXTENDED: Shannex Issues Call for Applications for its Resident and Family Advisory Committee

mars 12, 2019

Shannex is committed to understanding residents’ needs in order to continuously improve the quality of care and services provided.
We are currently seeking applications for our Resident and Family Advisory Committee.
The Committee could be consulted on a variety of initiatives and may be asked to:

  • Review and provide input on resident-centered policies and practices
  • Provide advice to improve service excellence initiatives
  • Provide suggestions on engagement opportunities for resident sand families
  • Review marketing and promotional materials
  • Give feedback on products and services
  • Help evolve resident and family engagement throughout the organization

Individuals should meet the following criteria:

  • A resident who is currently living in a Shannex nursing home or Parkland Retirement Living community; or
  • A family member of a resident
  • Can look at issues from multiple perspectives
  • Will be forthcoming and share their thoughts and opinions
  • Will be respectful of the environment and of others at all times
  • Are interested in making a positive contribution to life at Shannex
  • Are interested in helping us achieve our vision of Leading the Way to Better Living

One important change for this year (2019-2020) will see the work group divided into two groups, with one Advisory Committee focusing on New Brunswick; and another focusing on Nova Scotia/Ontario. This will allow the scope of work for each Committee to be more specific and create a better opportunity for the group to work together.
Interested individuals can click HERE to apply online or print this document and send to the address on the form. Applications will be accepted until April 18, 2019, and we expect to have a group of engaged volunteers in place this May.
For more information, please send all inquiries to gcostello@shannex.com or by calling 902-406-8303.
 

The Spring 2019 Issue of Connections is Now Available!

mai 17, 2019

Every year, this issue of Connections comes with warmer weather, spring blooms and time outside enjoying fresh air and sunshine. Each of our Shannex and Parkland communities boasts beautiful outdoor spaces, many of them anchored by a Gazebo like the one so beautifully illustrated on our cover. The artist, Ramir Bautista, is a CCA who works at Parkstone Enhanced Care. He was gracious enough to create a custom work of art for our front cover. Ramir is not the only member of the Shannex family to make headlines lately.
In each issue, many of the submissions we receive describe activities taking place in every one of our communities. One such day in January was especially eventful for the team at our Glenerin Inn in Mississauga, ON. The team demonstrated grace under pressure by making what could have been a scary situation for local teachers, students and their parents into an enjoyable day.
We know that our team members build strong connections with residents and their families. At Parkland Riverview, two employees, Conrad Boudreau and Lynda Auffrey, are being remembered in a very special way. Although strengthening connections is something that happens every day in our communities, residents at Parkland at the Lakes and Parkland Antigonish are reaching out with a new Pen Pal program.
We hope you enjoy all of these stories and more. Happy Spring!
[ShannexFlipbook id=”43″ title=”Spring 2019 Issue of Connections”]
[ess_post]

Great People make Great Connections: Shannex launches new program

mai 31, 2019

Often, the impact our Great People have in the lives of residents and their families extends far beyond the exceptional care and service provided. A hand to hold. A listening ear. A voice of encouragement on a hard day.
We want to celebrate and share the every day connections that, together, have created vibrant, warm and supportive communities.
On June 17, we will launch a new initiative called Great Connections as a way to highlight the stories of support and care that happen every day at Shannex and Parkland communities.
More information coming soon.

A Visit from Nipper

juin 11, 2019

Sometimes coincidence can lead to the most amazing connections. One of our team members, Recreation Coordinator Amanda Banks, recently made a mission out of creating a Great Connection for Carol, a resident whose dog had moved to a new forever home when she moved into Frederick Hall in Fredericton. This is a heart-warming example of how a little extra thought and effort goes a very long way.

Here is the story.

Amanda Banks, Recreation Coordinator at Frederick Hall in Fredericton, had no way to know that wearing her Caught You Being Great jacket to her dog’s obedience lesson would have such far-reaching consequences. A woman approached her to ask if Amanda worked at Shannex, then proceeded to explain that she had just adopted a dog from a woman who went to live at a Shannex residence. Amanda quickly deduced that the woman in question was Carol Buckley, a resident of Frederick Hall, and asked the woman for her number so she could get back to her. The woman must have thought that this was all very mysterious!

Amanda’s next step was to talk to Carol to confirm that the dog she had just met was in fact Carol’s beloved pet. When asked if she had a dog before moving to Frederick Hall, Carol tearfully replied that she did and his name is Nipper. Amanda told Carol that she had found Nipper and that he would love to come for a visit. Amanda made all the arrangements and, when the big day came, Carol and Nipper had a truly touching reunion.

Thank you, Amanda, for making Great Connections that mean so much to residents and their four-footed friends!

Outstanding Care and Compassion

juin 13, 2019

With the launch of the Great Connections program comes an opportunity to share a particularly moving example of why we do what we do each and every day. This letter by Dave McGrattan, companion of Doctor Janice Doull, a resident at Ryan Hall, gives a moving testimonial of what compassionate, attentive care means not only to the person receiving it, but also for the people who love them. Thank you so very much, Dave, for taking the time to share the story of your Great Connection.

To the executive management of Shannex Nova Scotia:

It was with great sadness that the family and friends of Doctor Janice Laura Doull marked her passing while under palliative care at Ryan Hall in Bridgewater, NS, on May 30th, 2019.

Janice had been a resident in the Mariner wing for the past several years. As her closest friend and constant companion, I had the privilege of visiting Jan for seven hours a day, seven days a week, during her entire stay at Ryan Hall. I quite possibly spent more time there than the majority of your employees as I never took any planned days off from my visiting schedule. During the extensive time period I spent with Janice, one thing was consistently clear: the quality of care she received at your fine facility. Jan loved those who attended her, in any capacity, and it was obvious her affection was reciprocated by many.

The vast majority of the employees at Ryan Hall, including the current site manager, Kim Clattenburg, nursing staff, caregivers, house-keeping and maintenance/tech personnel, recreation staff and volunteers, along with therapists, dieticians and administrative support workers, went well above and beyond the call of duty, on a daily basis, in their care of my dear friend, Janice. Indeed, I witnessed that same care being extended to the other clients in residence, as well. Your organization is to be truly commended on the high degree of professional competence and the ever-evident empathy of all your Ryan Hall employees.

It was during her final few days that the superior quality and caring of your Bridgewater personnel truly made an incredible difference to Jan, as well as to me. 

Kim Clattenburg stayed well past her regular working hours to support and advise Jan’s family and friends. The nursing staff and caregivers were nothing short of wonderful in their ongoing attempts to keep Janice (and me, for that matter) comfortable during that crucial time period. As a result of their collective efforts, when her time came, Jan passed away gently and peacefully in her sleep.

Because of their outstanding care and compassion for my dear friend, Doctor Janice Doull, I will be forever grateful to and appreciative of the exemplary staff at Ryan Hall.

Sincerely,

Dave McGrattan

Say Hello to Carlos

juin 24, 2019

A Great Connection can take many forms, and at Northumberland Hall, it takes the shape of a large stuffed toy named Carlos. Carlos was brought in and is taken care of by Diane, whose mother-in-law was a resident for several years. During this time Diane and her husband developed close connections with the Northumberland Hall community and, although her mother-in-law is no longer with us, the bonds created between her family and Northumberland Hall remain strong.

Here’s what Diane has to say about Carlos.

I am Diane and I live in Upper Nappan, just outside Amherst, with my husband, Victor. Victor’s mother, Helen, was a resident at Northumberland Hall from 2013 until 2017.

Carlos is named after my grandfather. At one of our regular 5-year reunions, Victor decided that we should have a mascot, a huge stuffed animal we got from a neighbour’s yard sale, and name him Carlos! Later, after Helen moved into Northumberland Hall, Victor decided Carlos should also be a resident there so he could greet folks and maybe make them smile.

From time to time I go in to change his clothing for the season, holiday or special events. When we borrowed him in 2016 for our family reunion again, we left a message that he had gone on vacation, but would return! And he did.

Thank you, Diane, for sharing your Great Connection story and for continuing to make people smile at Northumberland Hall.    

How Caregivers Make a House a Home

juin 24, 2019

Jean Perry’s story truly represents the bonds that develop between caregivers and residents in long term care (LTC). Transitioning into life in a LTC site can be stressful and confusing for residents and families, but the actions of front-line caregivers turn an unfamiliar space into a warm place to call home.

Jean is a Continuing Care Assistant at Parkstone Enhanced Care, Naomi Black’s home. This year, Naomi felt so strongly about the positive impact Jean was having on the lives of residents, that she submitted a nomination for Jean to receive a Shannex Service Excellence Award. Jean is the first ever winner nominated by a resident!

Naomi highlighted the pride Jean takes in her work, from dancing with residents and listening to their life stories to her uncanny ability to take control of any shift she works. In fact, Jean understands the residents so well that she is able to adapt to changes in care thanks to the meaningful relationships she develops with each resident.

Jean and Naomi are a great example of the close relationships that develop when a house becomes a home.

With a Song in Your Heart

juin 25, 2019

One of the wonderful things about Great Connections is that they come to us from many different perspectives. We get stories about exceptional resident care from family members, residents and other employees. Here is a story about Paul Healey, Continuing Care Assistant (CCA), submitted by Joy MacKinnon, Human Resources Partner, who happened upon a touching scene in the halls of Arbourstone Enhanced Care (AEC) in Halifax.

Paul has worked as a CCA for AEC for about 9 years. Last week I was visiting the floor Paul was working on. In the distance I was able to hear a beautiful angelic voice singing. When I turned to see where it was coming from and who was singing, I saw Paul with his hand on a resident’s shoulder looking at her and singing to her.

The resident looked so content and calm. I could tell that for a moment the resident was in a different world, a much happier place.

We would like to thank Paul for his amazing approach and Joy for recognizing her colleague’s dedication to care.

Great Connections: A Visit from Nipper

juin 25, 2019


Sometimes coincidence can lead to the most amazing connections. One of our team members, Recreation Coordinator Amanda Banks, recently made a mission out of creating a Great Connection for Carol, a resident whose dog had moved to a new forever home when she moved into Frederick Hall in Fredericton. This is a heart-warming example of how a little extra thought and effort goes a very long way. 
Here is the story.
Amanda Banks, Recreation Coordinator at Frederick Hall in Fredericton, had no way to know that wearing her Caught You Being Great jacket to her dog’s obedience lesson would have such far-reaching consequences. A woman approached her to ask if Amanda worked at Shannex, then proceeded to explain that she had just adopted a dog from a woman who went to live at a Shannex residence. Amanda quickly deduced that the woman in question was Carol Buckley, a resident of Frederick Hall, and asked the woman for her number so she could get back to her. The woman must have thought that this was all very mysterious! 
Amanda’s next step was to talk to Carol to confirm that the dog she had just met was in fact Carol’s beloved pet. When asked if she had a dog before moving to Frederick Hall, Carol tearfully replied that she did and his name is Nipper. Amanda told Carol that she had found Nipper and that he would love to come for a visit. Amanda made all the arrangements and, when the big day came, Carol and Nipper had a truly touching reunion.
Thank you, Amanda, for making Great Connections that mean so much to residents and their four-footed friends!

With a Song in Your Heart

juin 26, 2019


One of the wonderful things about Great Connections is that they come to us from many different perspectives. We get stories about exceptional resident care from family members, residents and other employees. Here is a story about Paul Healey, Continuing Care Assistant (CCA), submitted by Joy MacKinnon, Human Resources Partner, who happened upon a touching scene in the halls of Arbourstone Enhanced Care (AEC) in Halifax.
Paul has worked as a CCA for AEC for about 9 years. Last week I was visiting the floor Paul was working on. In the distance I was able to hear a beautiful angelic voice singing. When I turned to see where it was coming from and who was singing, I saw Paul with his hand on a resident’s shoulder looking at her and singing to her.
The resident looked so content and calm. I could tell that for a moment the resident was in a different world, a much happier place.
We would like to thank Paul for his amazing approach and Joy for recognizing her colleague’s dedication to care.

The Ambassador of Embassy Hall

juin 26, 2019

One of the best ways to establish Great Connections is to ask questions and listen carefully to the answers. We recently asked Dale, whose mother Edna is a resident at Embassy Hall on the Parkland in the Valley campus in Quispamsis, about their experience. Thank you, Dale, for
taking the time to share your Great Connection.

Here’s what Dale had to say.

I absolutely adore the staff. They go above and beyond and I can’t choose just one to recognize. I want to recognize them all, because they are all so wonderful. Whether it be housekeeping, maintenance, dietary, restorative, recreation or any nursing staff they all treat us will so much respect.Everyone interacts and they are all important parts of my mom’s day. If I call on the phone and my mom is not there to answer, they will pick up the phone and tell me
where she is and what kind of day she is
having. The doctors and nursing staff are quick with their approach
to get my mom what she needs. They
can tell when anything is off with her and what next step to take.
My mom’s time is well occupied
and the activities are amazing and very stimulating. My mother’s
physical, emotional and spiritual needs
are being met. You are getting great care and fantastic support
for both family and residents that live in
Embassy Hall. If you can’t be home this is the place to be!

“She is getting the best care possible and living her best life”

juin 26, 2019

Making Great Connections with the people around us does more than lift our spirits, it can also have an impact on our mental and physical health. This is a story of a resident who was able to regain some of her independence thanks to the care, support and connections she experienced at Parkland Saint John. Told through the eyes of the resident’s daughter, this Great Connection is a wonderful example of the undeniable benefits of getting appropriate care in a welcoming, supportive environment like the one at Parkland Saint John and throughout our organization.

My Mom has been a resident at Parkland Saint John since the 2018. She spent four months in Howe Hall before moving to Carleton Hall, where she is today. She loves it – the staff, the activities, the field trips and the beauty salon! For my part, I am grateful. As a family member of a resident at Parkland, my biggest concern was that she was well cared for and, in that respect, I couldn’t be happier.  From the moment I came for a tour to the day my Mom moved in and even now, the staff have been exceptional. They are extremely responsive and have provided my Mom with specialized and individualized care that changed as her needs changed. They are always available to me for any questions or concerns and treat my Mom with the dignity and respect, which is something that is very important to me. Thanks to their care and support, my Mom actually moved into more independent living at Carleton Hall, and I can safely say that it would not have happened without their support. From administrative staff to nursing staff to kitchen staff and cleaning staff, they have all been such an amazing support network for my Mom. They’re almost like an extended family. That helps me sleep at night, knowing she is getting the best care possible and living her best life.

Great Global Connections

juin 27, 2019

Throughout our lives, we create connections with a variety of things, including people, pets, places and cultures. Celebrating the diversity of our communities is one of the ways that Shannex strives to foster meaningful relationships not only between team members and residents, but also within our teams and with the communities to which they belong.

Cedarstone Enhanced Care in Truro, Nova Scotia, has a very special connection to the Filipino Community. In 2010, Shannex hired six Registered Nurses from the Philippines. Recently, all six people, all of whom continue to be part of the Shannex family, came together at Cedarstone to celebrate Filipino Heritage Month with music, dancing and delicious authentic cuisine. For many residents it was the first time they had seen and heard music and dance of this type before, and they absolutely loved the experience.

To Ricardo Garcia, Site Manager at Elk Court; Vonn Manahan, Site Manager at Debert Court; Michael Galera, Community Manager at Cedarstone; Maria Agcon, Community Manager at Cedarstone; Glory Andong, RN at Elk Court; and Louela Paris, RN at Cedarstone, thank you so much for the Great Connections you have made with residents, each other and the community.

Honey Bunny’s Fluffy Friendship

juin 27, 2019

As anyone who has ever had a pet can confirm, animals make Great Connections too. At Parkland Riverview’s Monarch Hall, a resident rabbit named Honey Bunny offers comfort and joy to residents and team members alike. Honey Bunny, who will be four years old in August, even became a bit of a local celebrity when she was featured on Global News last year. Residents and team members interviewed for the piece made it clear that the connections they make with their furry friend are very meaningful indeed.

“She brings a sense of joy, reminiscing. A lot of them will start talking about animals they’ve had in the past” – Jannick Theriault, Recreation Coordinator

“She just picks up my spirits every time I get to hold her.” – Francis Houde, Resident

Thank you to Honey Bunny and to the team at Monarch Hall for making these Great (fluffy) Connections possible.

Honey was also featured on Global, see the story here

A Friendship for the Ages

juin 28, 2019

Lasting friendships are one of the most powerful types of connections we experience in our lifetimes. And if we’re lucky, some of these Great Connections really do last a lifetime. Today we’re telling the story of Peggy and Pearle, who have been friends for 78 years and have no intention of stopping anytime soon.

Peggy MacAlpine is a 103-year-old resident of Parkland at the Gardens who knows a thing or two about lasting friendships. Seventy-eight years ago, a 14-year-old girl named Pearle Ross came to Halifax from PEI to look after Peggy’s young family, and the two have been friends ever since. Today Pearle and her family are spread out between Alberta and PEI, but during her recent vacation in Nova Scotia she and her five children decided to drop in to pay Peggy a visit. Not only did they have a wonderful visit, but they’re helping Peggy plan her 104th birthday party! Now that’s a friendship for the ages.

Honey Bunny’s Fluffy Friendship

juin 28, 2019

As anyone who has ever had a pet can confirm, animals make Great Connections too. At Parkland Riverview’s Monarch Hall, a resident rabbit named Honey Bunny offers comfort and joy to residents and team members alike. Honey Bunny, who will be four years old in August, even became a bit of a local celebrity when she was featured on Global News last year. Residents and team members interviewed for the piece made it clear that the connections they make with their furry friend are very meaningful indeed.
“She brings a sense of joy, reminiscing. A lot of them will start talking about animals they’ve had in the past” – Jannick Theriault, Recreation Coordinator
“She just picks up my spirits every time I get to hold her.” – Francis Houde, Resident
Thank you to Honey Bunny and to the team at Monarch Hall for making these Great (fluffy) Connections possible.

Sometimes you go to the community, sometimes the community comes to you

juillet 2, 2019

We may not think about it very often, but many of the connections we create as we go about our days are made with local businesses and vendors in our communities. These are the people we talk to when we buy farm-fresh local produce, home-made jams and jellies, hand-crafted gifts and other products in local shops and markets. And since you can’t always make it to the market, why not bring the market to you?

That’s what Parkland Truro did with its First Annual Spring Market. And what a success! With over twenty vendors offering everything from baked goods, jams and jellies, Mary Kay, Tupperware and Steeped Tea to home-made gift bags and cards and much more, the Spring Market was a huge hit with residents and families alike. Perhaps best of all, everyone is already looking forward to the holiday market this winter when all these lovely faces will be back again!

Great Connections: The Magic of Music

juillet 3, 2019

It is no secret that music has a powerful effect on our emotions. The right song can get your toes tapping, take you back to specific moment in time, calm you down or even help carry you off to sleep. Music is also a wonderful way to connect with people. Here is a story about a CCA who learned to play guitar so he could perform for residents and help them find comfort.

Darryl Finney, a Continuing Care Assistant at Celtic Court in Sydney, Nova Scotia, works very closely with residents. Through his regular interactions, he realized that there was an opportunity for more recreation activities in the late afternoon, a time of day when some residents, and one in particular, sometimes become agitated. Darryl also knew that residents respond well to music, so he came up with a plan.
He decided to learn to play guitar and share his love of music with the people he cares for and, whenever possible, take time and the end of his workday to play a few songs with the resident who has particular challenges in the afternoon. The results are heartwarming.

Darryl’s dedication to creating musical connections not only benefits the residents he performs for, but has also turned him into a bit of a community celebrity. He now organizes “pub nights” and even helps one resident keep his guitar in tip-top shape.

Perhaps the greatest thing about Great Connections is that they have a positive impact on everyone involved. Darryl may be the one with the guitar, but he benefits just as much as residents do from the time they spend together.

The magic of music

juillet 3, 2019

It is no secret that music has a powerful effect on our emotions. The right song can get your toes tapping, take you back to specific moment in time, calm you down or even help carry you off to sleep. Music is also a wonderful way to connect with people. Here is a story about a CCA who learned to play guitar so he could perform for residents and help them find comfort.

Darryl Finney, a Continuing Care Assistant at Celtic Court in Sydney, Nova Scotia, works very closely with residents. Through his regular interactions, he realized that there was an opportunity for more recreation activities in the late afternoon, a time of day when some residents, and one in particular, sometimes become agitated. Darryl also knew that residents respond well to music, so he came up with a plan.

He decided to learn to play guitar and share his love of music with the people he cares for and, whenever possible, take time and the end of his workday to play a few songs with the resident who has particular challenges in the afternoon. The results are heartwarming.

Darryl’s dedication to creating musical connections not only benefits the residents he performs for, but has also turned him into a bit of a community celebrity. He now organizes “pub nights” and even helps one resident keep his guitar in tip-top shape.

Perhaps the greatest thing about Great Connections is that they have a positive impact on everyone involved. Darryl may be the one with the guitar, but he benefits just as much as residents do from the time they spend together.

Connecting for 50 years

juillet 4, 2019

Almost by definition, being part of a community means making Great Connections with groups of like-minded people. Many Shannex, Parkland and Faubourg residents have been active participants in a variety of organizations that work to make a difference in their communities.

Boyd Butt, resident of Embassy Hall nursing home at Parkland in the Valley, has been a member of the Masons for 50 years and just received a medal for this incredible achievement and his long-standing service to the Grand Lodge of Nova Scotia. The team that presented Boyd with the medal came to Embassy Hall to celebrate this wonderful accomplishment and meet him for the very first time.

Boyd’s picture now hangs proudly at the Grand Lodge for all to see and to recognize the impact his lifetime of contribution has had on the lives of many. According to one Embassy Hall team member, “Boyd is a leader and a remarkable man, he has blessed our lives more than words could ever describe. We are so proud of him!”

Thank you, Boyd, for the Great Connections you have made and continue to make both within the Embassy Hall community and beyond.

Boating for every body

juillet 5, 2019

It’s difficult to overstate the importance of the Great Connections we make with the communities we call home. By building meaningful relationships with people, organizations, places and our natural surroundings, we enrich our own lives as well as those of the people around us. For individuals with limited mobility, getting out into nature can sometimes be difficult, and that’s where CharterAbility comes in. We are very lucky to have a Great Partner that helps us make Great Connections with the Great Outdoors.

CharterAbility is a charity in Oakville, Ontario, dedicated to providing accessible recreational boating experiences to people who may otherwise not have an opportunity to enjoy local waterways. In the summer of 2019, Parkland on the Glen partnered with CharterAbility to take residents on a boat cruise along 16-Mile Creek and through a wildlife sanctuary right in the heart of downtown Oakville. It was a beautiful day and everyone had a wonderful time.  

Parkland on the Glen would like to thank CharterAbility for making it possible for residents to spend some time in the Great Outdoors.

Both sides of the connection coin

juillet 8, 2019

A truly meaningful connection is, almost by definition, reciprocal. Often, we  only hear one side of the story, but there are always at least two. Today’s Great Connection provides a unique opportunity to see both sides of the connection coin. Below, resident Laurencia Kavanaugh and Parkland in the Valley Recreation Coordinator Taylor Noftell share their heartfelt gratitude for each other’s presence and dedication to community.

I would like to share my story regarding the excellent care that is given here at Parkland in the Valley. A few months back I was very ill. I was bedridden for eleven days and unable to leave my apartment. I would like to specifically highlight the team members who went above and beyond for me during this vulnerable time. When Shelly, who is in housekeeping, came in to clean my apartment, I told her not to bother and that she should try to stay away from me so she would not catch the dreadful flu I had. Shelly went quickly to find a caregiver who could assess me. She brought Holly, who knew I was very sick and needed to be monitored. I was so swollen that I was unable to even open a can of soup for myself. The team made sure I got all the nutrients I needed and constantly went out of their way to check on me. The care I received was phenomenal; they all worked as a team to ensure I received top-notch service despite being stuck in my room.

Laurencia Kavanaugh, Parkland in the Valley resident

Laurencia may have a story to share regarding her experience at Parkland in the Valley, but we have one too. Laurencia is an amazing lady who is humble and goes out of her way to make small gestures for everyone here at Parkland in the Valley. Laurencia is an excellent baker who frequently spreads her love through her cooking. Recently she baked up a storm in support of residents at Embassy Hall. She personally donated baked goods to our Bazaar sale in June. She made molasses cookies, whoopee pies, rolls and lemon loaves and even came over to help sell the items. When we tried to give back to her, she told us appreciation
was enough for her and that she enjoys doing these acts of kindness and without expecting anything back. Laurencia also made May baskets for residents and
delivered them door-to-door for the month of May. This put a smile on everyone’s face and taught us a lot about the importance of our community. Laurencia breaks down barriers between independent, assisted living and nursing home. She shows everyone how important each department is and highlights all team
members. It’s difficult even to try to put into words the love she shows to everyone each and every day.

Taylor Noftell, Parkland in the Valley Recreation Coordinator

Making the world a better place, one connection at a time

juillet 10, 2019

There is an endless number of ways to make Great Connections and bring a little sunshine into the world. A smile, a chat, a treat, a helping hand, a thoughtful gesture – there are people who always seem to have the time and compassion to think about others and make their lives better. This is the story of one of those people, Orchard Court resident Robert Patterson, as told by Regional Manager Vanessa Quigley.

Robert “Bob” Patterson has been a resident at Orchard Court, in Kentville, since 2016. Bob warmly reminisces about his childhood with a family of eleven. After describing how his mom fried bread dough for breakfast, he added that he could not think of anything he would have changed about his childhood in Dartmouth.

Bob openly expresses a desire to be kind to everyone he sees throughout his day. He acknowledges that everyone has a story to tell and, as all of us are humans, we sometimes make mistakes. Things happen in our lives that affect us deeply. Knowing this, Bob does what he can to make someone’s day better, whether by handing out treats or simply having a quick chat and offering a warm smile.

Bob can regularly be seen selling tickets for various fundraisers. He truly cares about the residents and team at Orchard Court and uses the funds to treat the team with a pizza party or to buy something for his fellow residents. When Bob noticed that residents were having trouble hearing bingo numbers, he raised money to buy a monitor so residents could also see the numbers. He is currently working on raising money to put a TV in a common area so residents can have movie nights on the weekends…with popcorn!

Bob will tell you this work keeps him very busy and very happy.

Mending a Broken Wing

juillet 11, 2019


In long term care items such as stuffed animals can become an important part of residents’ daily routine, providing comfort. A bird named Gloria is a perfect example of how these treasured possessions bring joy and demonstrates the relationship that can build between staff and residents.


Gloria is a large stuffed bird who belongs to Vicki Boyd, a resident of Debert Court. Recently, Gloria lost her wing and needed to be repaired. Wilma McCabe, a Support Services Assistant, knowing how important Gloria was, immediately jumped into action. Wilma found the damaged wing and repaired her. You can now find Gloria back where she belongs on the resident’s lap.

Great Pride

juillet 16, 2019

Pride is a powerful word. And like most things, it’s better when shared. Celebrating the diversity of our friends, family and communities is a wonderful way to bring people together and make the Great Connections that are so integral to leading a meaningful life at every age.

Shannex is proud to support LGBTQ+ communities during local Pride festivals and throughout the year. This year, Nova Scotia’s Pride celebrations kicked off in Truro, and our nursing homes and retirement living residences in the area were extremely well represented. With nearly 50 participants, Shannex was one of the largest groups in the parade, and thanks to some fabulous t-shirts, very easy to spot. Everyone had a wonderful time connecting with friends and family, old and new, during what has quickly become one of Nova Scotia’s most colourful events.[:fr]

Pride is a powerful word. And like most things, it’s better when shared. Celebrating the diversity of our friends, family and communities is a wonderful way to bring people together and make the Great Connections that are so integral to leading a meaningful life at every age.

Shannex is proud
to support LGBTQ+ communities during local Pride festivals and throughout the
year. This year, Nova Scotia’s Pride celebrations kicked off in Truro, and our nursing
homes and retirement living residences in the area were extremely well represented.
With nearly 50 participants, Shannex was one of the largest groups in the
parade, and thanks to some fabulous t-shirts, very easy to spot. Everyone had a
wonderful time connecting with friends and family, old and new, during what has
quickly become one of Nova Scotia’s most colourful events.

A top-drawer afternoon

juillet 25, 2019

Few things create Great Connections like sharing a little of who we are and where we come from. Cultural traditions are an important part of our lives, and sharing them with people we care about is often a fun and meaningful way to establish new connections and deepen existing ones.

Parkstone Enhanced Care’s Mount Lane neighbourhood is home to a large number of residents hailing from Newfoundland and Labrador. As a way of celebrating their roots and making sure everyone had a good time doing it, Mount Lane decided to host some “Newfie Day” festivities and give residents a chance to share their traditions and get a little taste of home. One Parkstone team member, Christine, took it upon herself to organize the event with singing, dancing and, of course, “kissing the cod”, a traditional rite of passage for visitors to the province. It sounds like Mount Lane has a few new honorary Newfoundlanders!

Memories are for sharing

juillet 29, 2019

There are few things in life that are certain, but one of them is that every person’s journey eventually comes to an end. When someone we care about leaves us, the most precious thing we get to keep are the memories of what they brought into our lives. In our communities, coming together to celebrate residents who have left us is an important way to maintain those connections and strengthen bonds among residents, families, volunteers and team members.   

At Elk Court Enhanced Care in Nova Scotia, Recreation Coordinator Jannis Sanford created a new way to celebrate the lives of residents who are no longer with us. With the help of volunteers, she created beautiful memory jars, filled them with written memories of each resident lost and presented the jars to family members during a celebration of life ceremony. This casual event, which was designed to encourage residents, family members and families to exchange stories, acknowledged the losses families were experiencing as well as what Elk Court team members were feeling. As one team member put it, “as caregivers, we have the absolute honour and privilege of getting to know these wonderful people. We learn from them and love them – and we miss them when they are gone“.

Letter To Our Valued Community – Update 3

juillet 31, 2019

July 31, 2019
A message to our Valued Community:
In May 2018, we launched a Quality Improvement Plan (“QIP”) in wound prevention and management that focused on a number of activities to support staff and improve communication with residents and families. Many of these activities were already underway and were enhancements to the work our interdisciplinary teams focus on every day. As continuous improvement is a core value at Shannex, we are pleased to share an update on the progress made in five focus areas as a result of the hard work and dedication of many team members. These enhanced procedures continue to be a part of our daily and weekly processes at each home.
Intensive monitoring. Daily and weekly interdisciplinary reporting and monitoring of all complex wounds and associated care plans at the home and corporate levels.

  • Daily and weekly reporting to senior leadership and clinical leaders
  • Licensed sites report monthly to Nova Scotia Department of Health and Wellness on all pressure injuries staged 2-4
  • Creation of Organizational Wound Prevention and Management Team of Excellence
  • Weekly Risk Management Committee meetings to review treatment plans, documentation and ensure communication with families
  • Chart audits with findings reviewed by Risk Management Committees
  • Canadian Institute for Health Information (CIHI) indicators (a national benchmark) added to our existing measurement targets, allowing measurement against national wound care statistics.

Communication with residents and families. Strong communication with residents and families about care planning is important to us. We conducted a review of our communication practices to provide easier access to information, more frequent updates and discussion about matters including wound care and management.

  • 1:1 meetings with residents and families with stage 3 or 4 wounds to review and collaborate on care planning
  • Following Risk Management Committee meetings, communication with residents and family members about relevant wound progress and treatment plans
  • If a resident is admitted with a wound, education is provided for residents and families about treatment plans
  • Wound information pamphlet developed to support communication and collaboration

Investing in our employees. Relying on the input of external and internal clinical leaders, we introduced refreshed training in wound prevention and management and sent members of our clinical support team to intensive training provided by an internationally recognized wound care program so they can provide ongoing, in-house training and support.

  • Refreshed training on wound prevention and management for all CCA/PSW, RN and LPN/RPN employees
  • Training provided to all new staff and ongoing for all team members to ensure continued competency
  • Our wound care product partner delivered training to each home on product usage
  • Approximately 30 team members attended National Wounds Canada Conference
  • Two clinical team members successfully completed International Interprofessional Wound Care Course (IIWCC)
  • Organizational Wound Prevention and Management Team of Excellence provides coaching and mentorship and acts as expert consultants
  • Co-hosted one-day education session on wound management with more than 100 participants (September 28, 2018)
  • Hosted physician medical education event to align on best practices related to wound prevention and management (December 4, 2018)

Resources and technology. We actively explored innovative resources and technologies that further support the reporting, evaluation and treatment of wounds.

  • New Electronic Healthcare Record (EHR) software at all our NS long term care homes includes wound management module for easier documentation on status, progress and treatment plans
  • Ongoing assessment of wound prevention and management equipment (specialty mattresses, offloading wedges, heel booties, wheelchair cushions) to ensure it is on hand for access as needed
  • Continuing to assess emerging technology solutions and software in wound care management

Wound care expertise. We engaged local and national experts to provide external evaluation of our current wound prevention and management practices and support our own experienced nursing staff.

  • Wound care nursing consultant examined all stage 3 and 4 wounds and collaborated on care planning (summer 2018)
  • Hosted full-day session with local and national experts to review practices and validate our QIP work (July 2018)

At Shannex, we believe in our Great People and are pleased to share with our valued community the quality improvements we have achieved over the past year. We understand the ongoing vigilance required in this area and are grateful for the continued support of our community. As always, we are open to hearing from families and addressing any questions you may have. Please contact us at askus@shannex.comor 1-877-742-6639.
 

Jason Shannon, President and COO                                                                                                         

Dana Power, Regional Director, Enhanced Care

 


 
We are most proud of the way this QIP has supported our teams in achieving better outcomes for residents in our care.
Heather Sinclair, Director of Rehabilitation Services and Support and Co-Leader of the Wound Prevention and Management Team of Excellence had this to say.
“In long term care, residents can be more susceptible to pressure injuries, so our focus on prevention and management is incredibly important. As one of the leaders of our Wound Prevention and Management Team of Excellence, I have the privilege of working with team members at many different Shannex communities and have been incredibly impressed with the way they are enhancing their existing skills and how they collaborate with each other, residents and families on best practices and solutions to help prevent and heal wounds. They are skilled, dedicated and compassionate caregivers who place residents first every day.”
 
The following is a message of thanks we received from the Terris family.
In early June 2018 our mother fell and broke her hip. Surgery and hospitalization followed and after several weeks, it was discovered that she had a Stage 4 palliative ulcer (or pressure injury). Measures were taken, however, there was little improvement.
Thankfully, an opening at Elk Court became available and Mom was moved to her new home on December 27, 2018.
There were discussions with the whole team with respect to the plan to vigorously treat the ulcer. Everyone was aware of the importance of adhering to a strict treatment schedule and everyone was engaged. Little by little, over the next few months, there was improvement. Progress was shared weekly with the family and celebrated amongst the Elk Team.
 Today, against all earlier prognosis, our mother’s ulcer is 100% healed. If it had not been for the efforts of the Elk Team, the outcome could have been quite different. We are so grateful.
 With abundant thanks.
 The Terris Family.
Download a printable version

Not all sharks live in the water

août 1, 2019

It’s no secret that games of all kinds are a wonderful way to create Great Connections. Whether it’s bridge, curling, trivia or, in this case, pool, working together or in friendly competition in a casual atmosphere can be as rewarding as it is fun. One team member at Parkland Riverview organized a pool tournament that brought residents together and gave them an opportunity to share their skills on the felt. And it turns out that there are a few sharks in Riverview, New Brunswick, that don’t live in the water.

Team member Luc Poirier of Parkland Riverview recently organized a resident pool tournament. A skilled pool player himself, Luc guided residents throughout the evening by explaining the rules, organizing match-ups and lending a hand with some of the trickier shots. For some residents, it was far from the first time they’d held a cue. Luc’s partner for most of the evening was Sister Marie and, like him, she proved to be a regular pool shark. Everyone had a wonderful time, with some residents trying pool for the very first time! In the end, Luc lost the championship match to Royal Court resident Don MacDougall in a very close match. Don also put on a great show for everyone at the end with a number of trick shots he picked up over the years. Thank you to Luc for such a great event and to the residents who made it so much fun!

Memories of maple syrup

août 6, 2019

We all know that food can evoke powerful memories. Whether it’s the smell of bread reminding us of our mother’s baking or the taste of fresh strawberries  transporting us back to the berry-picking days of our youth, food is one of the many ways we connect with our past and with each other. In Shannex nursing homes in New Brunswick, we work with a partner organization called Compass to provide residents with the best in food, housekeeping and laundry services. This is the story of a Great Connection between a Compass team member who loves her job and a Shannex resident who enjoys French toast.

Pam Jeffers, a Compass team member working at Parkland in the Valley in Quispamsis, New Brunswick, can’t imagine working anywhere else. One day she was tidying up after having made and served French toast with maple syrup. Seeing that one of the residents had cleaned his plate, she commented, “Either you were hungry, or I’m a good cook”. After bringing him seconds, the resident told her that the meal reminded him of when, as a boy, he would go with his grandfather to tap trees and bring the sap back to his grandmother, who then would boil it and serve freshly-made syrup over pancakes. According to Pam, bringing back memories like these is a very important part of her job.

There can be no doubt that these moments of connection play a significant role in helping residents live their best life. Thank you to Pam and every Compass and Shannex team member for the work they do every day to create connections, small and large, with residents and their families.  

Family fundraising

août 8, 2019

One of the wonderful things about Great Connections is the way they can grow and change over time. What began as an offering of support to a grandmother with breast cancer has continued for many years and been transformed into a family effort to fundraise for Alzheimer’s research. Not only does Team Jane raise money to support their grandmother who lives at Monarch Hall on the grounds of Parkland Riverview, but the funds they collect go back out into the community to help others living with the disease.

Here is the story of Team Jane in the words of Jane’s granddaughter Sara.

For the past 11 years, my siblings and I have been participating in the CIBC Run for the Cure in support of my grandmother Jane Eaton, a breast cancer survivor. Over the years, we have collectively raised thousands of dollars to go towards this cause. We believe that it is important to not only show our support for the cause and our Grammy, but also work towards finding a cure.

Since our Grammy was diagnosed with Alzheimer’s disease in 2013, our focus has shifted. When my younger sister Katie and I heard about the Walk for Alzheimer’s, we knew it was something we wanted to participate in. We wanted the opportunity to get together as a family in support of our grandmother and, like the Run for a Cure, have an opportunity to financially support a cause so dear to our hearts.

This year, Team Jane collectively raised $1,395. With five founding members, Team Jane is only in its first of what we hope will be many years participating in this walk. My parents Shannon and Mike walked alongside me, my sister Katie and our grandfather Bob. Our grandparents both used to live in Royal Court [Parkland Riverview, New Brunswick]. Bob still lives there and Jane is now at Monarch Hall. We are already thinking about the walk next year, and hope to have even more of the family join us and top our current fundraising efforts.

Volunteering, family-style

août 12, 2019

Because time is our most precious resource, taking a few minutes out of a busy day to spend with someone who could use a helping hand or a kind ear is one of the most compassionate things a person can do. The Great Connections our team members and volunteers create with residents are an essential part of what makes our communities welcoming, vibrant and stimulating places that everyone can be proud to call home. This is the story of one team member who makes volunteering a family affair!

Celtic Court in Sydney, Nova Scotia, is very lucky to have a truly inspiring Continuing Care Assistant named Hannah Gouthro. Not only is she a wonderful team member, but she gets the whole family involved! Two members of her extended family and dog are such regular volunteers that the home’s Recreation Programmer made volunteer badges for them. Whether it’s a hug, a laugh, a craft or just a smile to brighten someone’s day, residents always enjoy their visits and look forward to seeing them again.

Where everybody knows your name

août 15, 2019

In every community, there are people who just seem to know everyone and everything, who are always where they need to be when they need to be there. The Great Connections they create become part of the community’s backbone, someone everyone can relate to. Here is the story of John Delorey, Concierge at Parkland on the Glen in Mississauga and one of its longest-standing employees.

One of Parkland on the Glen’s first employees, John Delorey lives nearby and is always willing to come and lend a hand, even when he’s not on duty. He knows every last one of the residents by name and greets them whenever they are in the vicinity.

John was involved when the property was built some ten or eleven years ago, and appears to know the ins and outs of every inch of the building. Over the years he has hosted holiday parties for employees at The Glenerin Inn and is called upon to officiate at other employee functions. 

Ask any resident about John and they will be happy to tell you all about how much he brings to Parkland on the Glen. Thanks so much, John!

An ode for a nurse

août 19, 2019

Nursing homes are communities in every sense of the word. With so many people from different walks of life living and working together, Great Connections are bound to happen. Everyone brings their own unique way of connecting and making these communities wonderful places to be. This story is about a Continuing Care Assistant (CCA) who, in addition to providing residents with excellent care, wrote a lovely poem to honour the hard work and compassion that are part of every caregiver’s job.  

Sean Hammond has been working as a CCA at Arborstone Enhanced Care in Halifax for many years. Although he may look more like a football player than a poet, he writes lovely poems that capture the gratitude residents and coworkers feel for the excellent, compassionate care nurses provide every day. The poem below, written for a retiring nurse, is framed and hung on the wall for all to enjoy. Thank you, Sean, for your hard work and your kind words.

An ode for a nurse  

We'll all miss you
This is no lie
Treasure memories
From years gone by

You're a good nurse
And a fine friend
We won't work with
One like you again

You cared for the young
You cared for the old
From years of service
A story can be told

From the love you gave
And sacrifices made
For those in need
Whose memories fade

Your friendly smile
And your gentle spirit
Comforting words
Who need to hear it

You comforted
And formed a bond
With those who passed
Who you grew fond

For those you've seen cry
You held their hand
And seen the pain
Not many understand

You took the time
No matter the cost
For those mourning
The loved one lost

So after we part
Come visit, feel free
We eagerly await
Your company

And never forget
You're one of the few
Who perform great tasks
Not many can do.

- Sean Hammond, CCA, Arborstone Enhanced Care

The Summer 2019 Issue of Connections is Now Available!

août 20, 2019

I think we can all agree that summer is a pretty great time of year no matter where you are. But the slower summer pace doesn’t affect activities at Shannex, Parkland or Faubourg communities. And the proof is in the pages of this issue of Connections.
Along with many other great stories, in this issue we tell you about a new program called Great Connections. You can read all about it on page 16 and help us share the news about this new opportunity to share the wonderful experiences we hear about every day. This issue also features our winners from the annual Excellence Awards! This year’s event was another huge success – check it out on page 9.
There are so many great things to celebrate in Connections. We hope you enjoy it!
[ShannexFlipbook id=”44″ title=”Summer 2019 Issue of Connections”]
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Updates to shannex.com! More Information about long term care added

août 21, 2019

At Shannex, we are committed to Leading the Way to Better Living, and part of this process requires continuous improvement.
We are happy to share that we have taken steps to provide additional important information related to long term care to residents, family members and members of the public through this website.
Now, when you visit you will notice a tab called “Long Term Care”(in the main navigation bar). This page includes information about how to access long term care, licensing and the Protection of Persons in Care (PPCA) process in Nova Scotia and Adult Protection in New Brunswick.
There are specific pages for Nova Scotia and New Brunswick as the requirements can differ province-to-province. Links have been included directly to these provincial departmental sites and other resources to ensure people are connected directly with the information with minimal searching required.
We encourage you to go in and review the information, which will be updated regularly, and share with staff, residents and families so they are aware.
 
 

Connexions réconfortantes

août 22, 2019

Une des plus belles choses de la vie dans une communauté de retraite, c’est la grande variété de personnes qui y habitent. La présence du continuum complet de soins et de services en un seul et même lieu permet l’établissement de liens enrichissants entre personnes ayant divers niveaux d’indépendance et favorise un sentiment d’appartenance. Les personnes indépendantes créent souvent des liens d’amitié avec celles ayant besoin de plus de soins, ce qui peut mener à de beaux gestes, comme celui-ci.

Au Faubourg du Mascaret à Moncton, les personnes résidant au Pavillon LeBlanc ont décidé de ramasser des fonds pour acheter un cadeau très spécial pour les personnes vivant au Pavillon Richard, le foyer de soins du complexe. Le groupe a organisé de nombreuses activités de collecte de fonds, notamment la vente de cartes des Fêtes, signets, cartes de vœux, mitaines, chaussettes, foulards, etc., afin d’acheter une poupée Ashton-Drake Galleries. Il est connu que ces poupées réalistes sont bénéfiques pour plusieurs personnes habitant dans les foyers de soins, qui aiment leur faire des câlins et en prendre soin. Tout le monde aime tellement la poupée qu’elle a maintenant un nom : Chloé Richard!

Merci beaucoup à tout le monde au Pavillon LeBlanc de ce geste de profonde amitié envers les personnes résidentes du Pavillon Richard!

Making time

août 26, 2019

Perhaps the most important ingredient in any Great Connection is time. The time we take to share, the time we make to listen. Taking a moment to connect is how we build the relationships that make community living such a rewarding experience for both team members and residents. Some people seem to have a special talent for this, and one of them works at Bissett Court in Nova Scotia.

A member of the recreation team, Sonia Michaud can often be seen helping Continuing Care Assistants and her fellow team members as they support residents in living their best lives. Sonia is so popular that many residents go to the Wellness Centre just to spend time with her. In addition to her professional duties, Sonia can be seen doing nails, helping with bingo and walking with residents. Even when she’s busy, she finds time to give residents her complete attention and develop  lasting connections. Bissett Court is very grateful to have such a wonderful person on their team!   

NEW: Information added for Mount St. Joseph Move (Miramichi)

août 27, 2019

We have added information for Residents and Families at Mount St. Joseph who are moving to Losier Hall. Find out more about the Losier Hall move here.

Home is where your PALs are

septembre 5, 2019

One of the comments we hear over and over again from residents in our communities is that the people who work there feel like family and that our buildings feel like home. According to one couple, the first time they visited Parkland at the Lakes (PAL) “was like we were walking into our own home”.

Recently we met with 84-year-old Anna and 82-year-old Bob, who always seem to have a smile and a kind word for everyone, in their suite at PAL in Dartmouth. According to Bob,

“The biggest asset here is the staff. The staff are fantastic. We’re not treated like residents, we’re treated like brothers, sisters, uncles, aunts, grandparents, parents. There’s no such thing as a worker here. They help us.”

Anna was particularly impressed with the team when she and Bob were moving from one suite to another. It looked as though she would not be able to watch her “stories” for four days because of delays getting cable hooked up, but was pleasantly surprised when the Parkland team showed up to make sure that she didn’t miss a single day.

Truly Great Connections are a two-way street, and it’s clear that Bob and Anna are just as popular with the team as the team is with them. Thank you much for being such delightful members of our community!

Shannex to Host Community Open House in Miramichi

septembre 11, 2019

This month, Shannex will be opening Losier Hall, a new long term care home in Miramichi. Ahead of the move-in, we are holding a special event to welcome the community. During the Open House you will be able to get a first look at the site, take a tour, ask questions and meet our teams.
Details:
Date: Wednesday, September 25, 2019
Time: 10am-1pm
Location: Losier Hall, 515 Water Street, Miramichi (across from the hospital)
Learn more about our Miramichi projects here

Losier Hall Contact Information (Miramichi)

octobre 9, 2019

Losier Hall is now open. Please note the following contact information for this location:
Phone: 506-773-7275
Email:  care@shannex.com
 

The wheels of connection

octobre 10, 2019

Sometimes the simplest things make a huge difference. It’s probably not a surprise to hear that riding a bike is a great way to boost morale. But did you know that riding a bike, whether you’re the one pedaling or not, can combat depression? And what better why to create meaningful connections than riding a bike together? This story is about how Celtic Court in Sydney, Cape Breton, heard about the Duet Bike, which is designed to allow people who cannot pedal themselves to enjoy the benefits of riding.

We interviewed two Celtic Court team members, RN Mary Lee Drake and Recreation and Volunteer Coordinator Mairibeth Reilly, who were happy to tell us all about it.

https://www.youtube.com/embed/gycfahgjYlk

Mary Lee:      

Dr. Jamie Ferguson, who is our gerontologist in Sydney, was talking about this bike she had seen and how it combatted depression. I said I saw the same video and thought we could buy it, but it was too much money. And she said to me “Mary Lee, the money will come, all you need is the will”. And I thought, Oh my God, maybe she’s right.

So I went to Mairibeth and I said, “what do you think, do you think we can do this?”, and she jumped on board with me and we started fundraising. While we were raising the money, Jason Shannon came down for a visit and I talked to Jason and I was showing him the bike and he said “I’ll tell you what, whatever you raise, I’ll match it.”

Mairibeth:

Every single day there would be 5 dollars tucked into an envelope and slid under my office door or a cheque for $400 mailed in. And it was amazing. But all of a sudden our Facebook posts about fundraising were going all across Canada and people in BC and Saskatchewan and Alberta were calling Celtic Court to ask about the bike and ask what we were doing with it. And other places that had the Duet bike were calling me and telling me to keep fundraising because it would change our whole facility once we got it.

You see their smiles and you hear their laughter and that’s why we go into recreation. As a recreation professional that’s what you want.

Mary Lee:

There just so much joy with the bike. It was the best purchase ever. It’s the best thing in 30 years, 35 years. I’ve never seen anything that has brought so much joy to this population.

Celebrating fall, celebrating community

octobre 18, 2019

Fall is full of wonderful things: beautiful colours, turkey dinners, kids in Hallowe’en costumes, pumpkin pie and so much more. Many of these things bring people together, and bringing people together is what turns a dinner or a pumpkin-carving contest into a Great Connection.

This fall, Northumberland Hall in Amherst, Nova Scotia, celebrated the arrival of fall by inviting the community to join residents and team members for an afternoon of entertainment and refreshments. It was a very eventful day indeed. Not only did they welcome a new Regional Manager, Stephanie Miles, and new team members from India and the Philippines, there was dancing and singing too. Thank you very much to the team members who performed and to Music Therapist Emily Frizzell for leading residents in song.

Events like these are an essential part of why Shannex communities are home to so many Great Connections.  

A helping hand at Harbourstone

octobre 30, 2019

Every day, our team works hard to provide exceptional care to residents. It is inspiring to hear about how team members make a positive impact not just our resident’s lives but in those of their families as well. Thank you, Wentworth Court and every member of the Shannex family.

This is the story of Blanche Roper, as told by her children Doreen, Sharon, David and Pam.

Our mom lived in Wentworth Court at Harbourstone in Sydney for the last eighteen months of her life.  From the very first moment mom moved there, we were reassured to see how well she was being cared for. What really impressed us, though, was seeing how much the staff also cared about her. Always professional, they showed their affection with gentle teasing and their delight that she was able to “give as good as she got.” It gave us such peace of mind to know that she was exactly where she needed to be in such capable, caring hands. 


A few weeks ago, Mom suffered a rapid decline and it became obvious that we were going to have to say good-bye to her. During the last week of her life, we lived first-hand the type of exceptional care that the team at Wentworth Court provide. They were always mindful of her dignity and well-being, even as she slipped away and was non-responsive. The same care was extended to us whether it was the offer of tea and toast, contacting her minister, or providing extra blankets and pillows as we stayed overnight. Above all, they shared their experiences of working with her. We drew such tremendous comfort to hear that they really liked her, enjoyed her company, and respected who she was, especially her strength, sense of humour, and lovely, positive outlook on life.


The staff of Wentworth Court made an incredibly difficult experience easier for us. We are so grateful and want to commend them for their wonderful work.

The Fall 2019 Issue of Connections is Now Available!

novembre 8, 2019

Happy Fall! This is always a favourite time of year for many reasons, but this year it was made sweeter by some of the exciting things going on at our Shannex, Parkland and Faubourg communities. 
In this issue we tell you about all about the new long term home that opened their doors in October located in Miramichi, Losier Hall (on page 9), more Great Connections (page 16) and the wildly popular Summer Games (page 4)!
There are so many great things to celebrate in Connections. We hope you enjoy it!
[ShannexFlipbook id=”45″ title=”Fall 2019 Issue of Connections”]
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A moment of reflection: A father’s story

novembre 9, 2019

Military service runs through the veins of a family in the Colchester Cumberland region. The patriarch, Harold McNutt, who is a resident of Cedarstone Enhanced Care in Truro, is a WWII veteran and father. He has instilled a sense of duty and honour not only in military service but in giving back to your own community through volunteerism. Two of Harold’s sons have served in the Canadian Armed Force and his daughter Karen Lomond married a man who was enrolled in the military. His two grandsons growing up were also involved in Cadets, which makes him very proud.
Harold, we are certainly honoured to share your story, through your daughter Karen’s eyes, and want to thank you for your service to our country and your community. 

 
 

A woman of duty and honour

novembre 11, 2019

If you walk through the halls of our communities in the weeks leading up to Remembrance Day you can feel something hanging in the air. It is as if the building’s heart is beating with a sense of pride and dedication. Poppies are worn proudly by almost every resident you meet.

If you are luckily enough, you get to sit and chat with someone, it could be a team member or a resident, who has stories to share of a very remarkable life. Ruth Kells is one of those people.

She began her military carer with The Royal Canadian Air Force in January 1944 completing basic training in Ottawa, followed by a six-month course in Montreal as a wireless operator. Working sometimes as a stenographer and others as an operator, Ruth was stationed at posts all across Canada from Nova Scotia to British Columbia. In 1950, Ruth decided to resign and return home to Nova Scotia.

However, Ruth felt a calling during the Korean conflict and decided to return to her military roots as a wireless operator and also joined the RCAF Reserve in Ottawa spending weekends at RCAF Station in Foymount, Ontario. It was there that she was approached to become the Civilian Personnel Officer for the Station and eventually assumed the role of Directorate of Special Radio Activities.

Ottawa didn’t just bring Ruth into the RCAF Reserves, it also brought her in contact with a man named Wesley Kells, a Lt. Colonel in the Canadian Army who designed and developed signal equipment. Wesley would visit Ruth at Foymount and they married in 1957 and had a son.

In 1989, after her first entry into the military 45 years previous, Ruth decided to retire. However, she remains a very active member of the Royal Canadian Legion and the Royal Canadian Air Force Association. Ruth was nominated to represent all the Canadian Legions across Canada in Dieppe, France for the 75th Dieppe anniversary, laying wreaths at cenotaphs.

Thank you Ruth for your long standing service and dedication.

New Content on Shannex.com

novembre 19, 2019

Being transparent and accountable are values Shannex takes very seriously. With this in mind, we have been working hard to provide additional information on shannex.com around licensing inspections, our action plans and compliance. 
This past summer, additional tabs were created to share important information around entry to care and inspection reports. Building on this approach, we have added links to Licensing Reports and Requirements and Corrective Action Plans based on Department of Health and Wellness’ licensing visits since June 2019 for our Nova Scotia homes.
Take a look at the updates here. Currently, four homes are listed: Arborstone, Cedarstone, Bissett Court and Harbourstone. We will keep sharing this important information to build a better understanding around the inspection process and share our commitment to prompt corrective actions when required.
 

Great Connections Holidays Launched!

novembre 27, 2019


 
The holidays are a time to share joy with friends and family in places we call home. 
Unfortunately, many people don’t always have loved ones to share in these special times, but as part of our Shannex and Parkland families, we want to do our best to spread cheer and make their days a little more merry and bright during the holidays and throughout the year. 
We know actions are very powerful, and leading into the season we have added the option of being able to send your own warm wish and happy thought with a resident in one of our communities.
By hitting the “Submit your holiday message” button below you can share your message and we will add it to a special card. We also have a link to the card available should you wish to print it and add a handwritten note. These cards will also be available in all of our communities. We only ask a few simple questions to help our Elves deliver your message to the right home.
It only takes a few minutes to make someone smile this holiday season. Send yours today, click here: https://www.surveymonkey.com/r/ZCFNVY3 

Great Connections – Have your heard of the Peabody Cafe?

novembre 27, 2019

Lodged on Main Street inside the recently opened Losier Hall on Water Street in Miramichi, you will find a real gem called the Peabody Café, named after the late Francis Peabody, founder of Chatham, New Brunswick.
There is something very unqiue about this little Café nestled in the heart of Miramichi.
Being a part of the communities where we operate is and has always been very important to us at Shannex, and the Peabody Café was a great opportunity to make those important connections at Losier Hall. Our goal was to find a non-for-profit organization to run the café, and that’s when M.O.R.E. Services stepped in to lend their services and expertise.
The local, non-for-profit organization assists and supports adults with intellectual disabilities. In addition to training in life skills, they provide assistance with building resumes, job searches, job preparation and on-the-job training to prepare for the workforce.

For M.O.R.E. Services’ Vocational Supervisor Esther Swaine, the Peabody Café is another fantastic opportunity for their team members to make great connections and socialize with others in the community and show their skills. “At M.O.R.E. Services, we have more than 60 individuals in our program,” said Ms. Swaine. “Our people truly are an asset in our community and through opportunities like this one, they get to show how valuable they are.”
Currently open from 9 a.m. to 3 p.m., Monday to Friday, the Peabody Café provides full-time employment to three valuable individuals who, in addition to providing excellent customer service, learned to use a cash register, place orders and more.
But this is just the beginning for the Peabody Café, who’s already thinking about growth. Ms. Swaine anticipates a fourth full-time position could be created soon, with plans of expanding the café’s services to include a section for gifts and crafts.
So next time you visit or volunteer with Losier Hall residents, stop by the Peabody Café for delicious soups, sandwiches and fresh-baked goods. Rebecca, Jenny or Alex will be more than happy to serve you! You’ll be sure to make some Great Connections!
 

Update for Debert Court and Victoria Way (Cedarstone)

décembre 4, 2019

Please click here for more information about the current situation with Debert Court and Cedarstone Enhanced Care (Victoria Way). 

Letter to our Valued Community: Parkstone Enhanced Care

décembre 12, 2019

Parkstone Enhanced Care Actions Department of Health and Wellness Findings

December 12, 2019

To our valued community,
Following a lengthy investigation, the Department of Health and Wellness has released the details of its findings related to a complaint under the Protection for Persons in Care Act concerning the care of a young adult who lived at Parkstone Enhanced Care. A young adult in long term care is anyone under the age of 65 with complex healthcare needs. The Department’s report is based on a situation that happened almost two years ago and contains a number of directives. The Halifax Police reported on this same case in September and found no criminal wrongdoing.
We remain sympathetic to the family on their loss and take the Department of Health and Wellness’s findings seriously.
Over the past two years, we have completed a significant review of our practices and implemented a number of enhancements. Now that we have received this report, we have begun a detailed review to ensure that the actions associated with each directive are in place. As part of this process, in the coming days we will also hold meetings with residents, families and our Parkstone team to review our actions and listen to feedback and their perspective on how we can continue to improve.
We appreciate the trust that families place in us for the care of their loved ones and are committed to making life meaningful, comfortable and safe for every resident and that will never change. Circumstances such as these weigh heavily on those who choose to be caregivers in long term care settings because they feel great compassion for residents in their care.
Residents today have greater and more complex needs than ever before. In addition to the seniors we serve, we also remain focused on advocating for improved living environments and levels of care for younger people with complex healthcare needs so they can live more fulfilled lives within long term care settings, but there is more to be done. We welcome partnerships with government and community stakeholders in helping us and our sector partners meet the ever-growing needs of those in care no matter how complex they may be.
As an organization that has provided long term care for more than 30 years, Shannex supports a culture that is committed to continuous improvement. In May 2018, we introduced a Quality Improvement Plan in Wound Prevention and Management (QIP) that brought forward further improvements in areas such as reporting and management of wounds, communication with residents and families, leadership and training, technology and access to support from external experts. Information about our QIP and updates on this work are available on shannex.com.
In the near future, we will provide a comprehensive response to the Department of Health and Wellness.
Download a printable version here.
 
Jason Shannon
President and COO
Shannex 

The Winter 2019 Issue of Connections is Now Available!

décembre 20, 2019
The theme of people coming together runs throughout this issue of Connections. Whether it’s Caritas Residence and Mount Saint Vincent University partnering to offer students volunteer opportunities, residents, team members and friends organizing cat therapy visits at Parkland Clayton Park or everyone at Debert Court focusing on safety and going a full year without a single Workers’ Compensation claim, working together is the way we do things.
 
Our passion for care is another recurring theme. Read all about how Shannex helped Remina Ayson realize her dream of working as a nurse in Canada and see how communities across Nova Scotia celebrated Continuing Care Month. 
 
In a publication called Connections it is only fitting that so many of our stories are about just that: connecting. We wish you many meaningful moments with friends and family at this joyous time and throughout the year.

 
[ShannexFlipbook id=”46″ title=”Winter 2019 Issue of Connections”]
[ess_post]

The holiday spirit shines bright in Sydney

décembre 30, 2019

There’s something extra special about sharing a meal with friends and family during the holidays. Whether we’re renewing long-standing connections or making new ones, getting together to share a few laughs and perhaps more dessert than usual is a joy at every age. This year, the teams at Celtic Court and Harbourstone Enhanced Care in Sydney invited friends, family and community members for a delicious fine-dining experience with residents. From white tablecloths to seasonal decorations to a delicious meal with exceptional service, everything was just as it should have been. Everyone enjoyed the warm, welcoming atmosphere and are already looking forward to the next opportunity for such a lovely time!

Thank you very much not only to every family member who attended our holiday meals in Sydney, but also to every family member, volunteer and visitor who brightened residents’ days during this festive season. Happy holidays!

Great People: Spotlight

janvier 3, 2020

Lisa Snodgrass, BN, RN, CIC is the Regional Clinical Support Partner for New Brunswick. She recently achieved an internationally recognized standard of competence in the infection prevention & control field. Lisa is now one in 6,000 infection prevention and control professionals working in hospitals, long-term care facilities, ambulatory care centers, and other healthcare settings throughout the world!

The CIC® credential is administered by the Canadian Board of Infection Control and Epidemiology, which identifies healthcare professionals who have shown a mastery of knowledge in infection prevention and control.

Her certification is recognized by professional associations in infection control and is also accredited through the National Commission for Certifying Agencies.

When asked why it was important for her to have this certification, Lisa said: “it demonstrates a high level of commitment to infection prevention and control, and gives me credibility when working with others in the field.”

Working towards her CIC gave her the opportunity to learn more in depth knowledge of infection control practices. “As a CIC, I now have the resources to ensure our organization is using a best practice approach to infection prevention and control and it gives me a sound foundation upon which to grow and improve our organization’s infection prevention and control program.”

The path towards certification has allowed Lisa to work with others in the field and create a network of partnerships that will be mutually beneficial.

Congratulations to Lisa, one of our Great People!

Great Connections – Great People: Spotlight on Lisa Snodgrass

janvier 3, 2020

Désolé, cet article est seulement disponible en anglais.  Lisa Snodgrass, BN, RN, CIC is the Regional Clinical Support Partner for New Brunswick. She recently achieved an internationally recognized standard of competence in the infection prevention & control field. Lisa is now one in 6,000 infection prevention and control professionals working in hospitals, long-term care facilities, ambulatory care centers, and other healthcare settings throughout the world!

Lisa Snodgrass


The CIC® credential is administered by the Canadian Board of Infection Control and Epidemiology, which identifies healthcare professionals who have shown a mastery of knowledge in infection prevention and control.


Her certification is recognized by professional associations in infection control and is also accredited through the National Commission for Certifying Agencies.


When asked why it was important for her to have this certification, Lisa said: “it demonstrates a high level of commitment to infection prevention and control, and gives me credibility when working with others in the field.”


Working towards her CIC gave her the opportunity to learn more in depth knowledge of infection control practices. “As a CIC, I now have the resources to ensure our organization is using a best practice approach to infection prevention and control and it gives me a sound foundation upon which to grow and improve our organization’s infection prevention and control program.”


The path towards certification has allowed Lisa to work with others in the field and create a network of partnerships that will be mutually beneficial.


Congratulations Lisa!
 

Connecting Across Generations

janvier 24, 2020
Every fall, residents of Parkland in the Valley enjoy lively Tuesday mornings with grade three and five students from Quispamsis Elementary School. Students and residents get to know each other by reading together, playing show and tell and engaging in one-on-one interviews. To help everyone get acquainted, the first visit is a show and tell, an opportunity for students and residents to share their favourite toys, books, photos and other special belongings. The second visit consists of one-on-one interviews to explore the stories and interests already shared. Students and residents alike enjoy the opportunity to share stories, traditions, hobbies, talents and a few knock-knock jokes every once in a while! Everyone agrees that one of the best things about these visits is the ice cream party. During the last visit of the season, students and residents come together to bond over a sweet treat. Intergenerational programs have proven benefits for both seniors and children. They help youth develop of emotional intelligence and a sense of social responsibility while also promoting socialization, improving technological literacy and providing cognitive stimulation for seniors. The sparkling smiles on residents’ faces is clear proof of just how much they enjoy chatting, sharing and connecting with visiting students. 

Maureen’s Music for Mental Health

janvier 29, 2020

Maureen Banyard, a resident at Parkland at the Gardens, is a campaign champion. Maureen’s most recent cause is fundraising for the Mental Health Foundation of Nova Scotia. This campaign is centered around Music for Mental Health, a day-long event full of activities, presentations and music focused on promoting positive mental health at Parkland at the Gardens.

“Maureen has created a strong sense of community here, whether with other residents or team members. A deep feeling of family has been developed through her goals and raising money for our community,” says Jodi Bartlett, General Manager at Parkland at the Gardens. With a goal to raise $10,000, Maureen has been a strong advocate in her community to educate people about the importance of mental health and encourage their support.

Isolation and its associated stigma are realities that many seniors face. Maureen works hard to educate others about mental health and how they can make a difference. She encourages residents to be active and get involved in the many activities that Parkland offers to help promote socialization. Maureen is a strong believer in the power of community: “When we know someone isn’t doing well, we reach out and ask how they are doing and let them know that we’ve got their back.”

One of the main things that Maureen wants her fellow residents and other seniors to know is that mental health affects everyone regardless of age, and you don’t have to go through it alone. “We are all seniors and we understand how it feels. We’re all in this together.”

“As seniors, we sometimes lose loved ones and friends in a short period of time. It’s easy to dismiss feelings of sadness as depression when, in reality, it’s never ‘just’ depression. It really all comes back to mental health.” 

The community at Parkland at the Gardens has an important part to play in the mental health of team members and residents. Residents regularly visit each other, check in on one another and offer a hug or ear when needed. They are always there for each other. As Maureen says, “money can’t buy that, it’s pure gold”.

Parkland at the Gardens hopes to include a weekly mental health activity in the coming year to continue this important conversation.

Love at the Lakes: The Story of Anna and Bob

février 3, 2020

Anna has always had a passion for travel. In 1960, Anna and three of her friends set out from Newfoundland on a daring adventure: to work their way across Canada! Little did Anna know that her life would change forever on her very first stop. The four women began their journey in Halifax, Nova Scotia, where Anna quickly found a job working at the Royal Bank on Barrington Street.

At that same time, Bob was working at Halifax Maritime Air Command Headquarters just down the street from the Royal Bank where Anna worked.

One day, the couple caught each other’s eye on one of Bob’s trips to the bank, but it wasn’t love at first sight. “I would come out for lunch and he would be hanging around,” Anna said as Bob smirked. For six months, Bob and Anna had lunch together before making their relationship official. The two of them have been enjoying lunch dates for over 57 years now.

While Anna’s plan of working her way across Canada didn’t quite turn out, together, Bob and Anna have travelled far and wide across North America. “There’s nothing in Canada that we haven’t seen together,” says Bob.

One of their favourite trips was to the Yukon for the 25th anniversary of the Dempster Highway, a route that Bob had always dreamed of driving. Starting in Dawson City, Yukon, the two drove all the way to Inuvik, Northwest Territories. Not even the frigid temperatures of the Canadian Arctic can keep these two from their passion for adventure and love of travel.

Bob and Anna have been married for 57 years and have continued their adventure at Parkland at the Lakes for the past four years. 

Great Connections – Cupid Lands at the Lakes: Genevieve & Eric

février 13, 2020

What better way to celebrate Valentine’s Day than with a story about love?
When Genevieve started her new beginning at Parkland at the Lakes (PAL) almost two years ago, the last thing she expected was to fall in love with the boy next door. Just two months after Genevieve moved in, a handsome fellow named Eric moved in, conveniently, down the hall.
Eric decided to make the move to Parkland at the Lakes from Southern Ontario to be closer to his daughters. One afternoon as he was heading out of his apartment, Genevieve caught his eye.
“I opened the door one day and this cute little brown eyed woman was standing there.”

Being neighbours, it was difficult not run into each other every now and then. Genevieve says it was impossible to avoid each other while Eric admits that their many run-ins may not have been accidental. “I may have been trying to run into her more on purpose than by accident.”
Eric and Genevieve’s love grew stronger as they spent time getting to know each other over coffee, dinner and games of Bridge. Genevieve won’t admit it, but Eric says she is a bit of a card shark when it comes to Bridge.
Last year Genevieve and Eric decided to start their new beginning together in their new shared suite at Parkland at the Lakes. In their free time, between all the activities and entertainment they take in at home, the couple enjoys exploring Nova Scotia together, especially the road trips to Lunenburg to visit Eric’s daughters.
Sometimes new beginnings can be a little intimidating, but once you take the step, they will almost certainly always be an adventure.  
Eric said it best, “Sharing life with someone is so wonderful.”

Cupid Lands at the Lakes: Genevieve & Eric

février 13, 2020

What better way to celebrate Valentine’s Day than with a story about love?

When Genevieve started her new beginning at Parkland at the Lakes (PAL) almost two years ago, the last thing she expected was to fall in love with the boy next door. Just two months after Genevieve moved in, a handsome fellow named Eric moved in, conveniently, down the hall.

Eric decided to make the move to Parkland at the Lakes from Southern Ontario to be closer to his daughters. One afternoon as he was heading out of his apartment, Genevieve caught his eye.

“I opened the door one day and this cute little brown eyed woman was standing there.”

Being neighbours, it was difficult not run into each other every now and then. Genevieve says it was impossible to avoid each other while Eric admits that their many run-ins may not have been accidental. “I may have been trying to run into her more on purpose than by accident.”

Eric and Genevieve’s love grew stronger as they spent time getting to know each other over coffee, dinner and games of Bridge. Genevieve won’t admit it, but Eric says she is a bit of a card shark when it comes to Bridge.

Last year Genevieve and Eric decided to start their new beginning together in their new shared suite at Parkland at the Lakes. In their free time, between all the activities and entertainment they take in at home, the couple enjoys exploring Nova Scotia together, especially the road trips to Lunenburg to visit Eric’s daughters.

Sometimes new beginnings can be a little intimidating, but once you take the step, they will almost certainly always be an adventure.  

Eric said it best, “Sharing life with someone is so wonderful.”

Spreading the Love in Cape Breton

février 14, 2020

When Breton Ability Centre reached out to their community to help make this Valentine’s Day a special one for residents, Harbourstone Enhanced Care knew they were the right people to answer the call. Residents, teams and family members at Harbourstone came together to support their community by handcrafting over 100 valentines to be handed out at Breton Ability Centre on Valentine’s Day.

They pulled out all the stops, using glitter and lace to make enough one-of-a-kind valentines to make sure that each and every resident at Breton Ability Centre received a special note.

Harbourstone residents, who are frequent recipients of holiday cards and well wishes, loved having the opportunity to return the kind gesture and spread the love throughout their community.

Happy Valentine’s Day!

Paulina and Delores, residents of Harbourstone Enhanced Care

Sarah’s Sound Approach

février 20, 2020

Few people are as passionate about music as Sarah Condran, who works as a music therapist at Arborstone Enhanced Care in Halifax, Nova Scotia.
Sarah is a very important part of resident life at Arborstone. Through the weekly programming she offers to young adults and seniors alike, she has seen first hand just how calming music can be. She has also seen how concrete changes in infrastructure can have a positive effect on resident behaviour. 
To investigate the impact of music and physical space, Sarah received $35,000 in funding from the Centre for Aging + Brain Health Innovation (CABHI), an organization that supports grassroots initiatives to help improve resident health and quality of life. Sarah’s project, called A Sound Approach, explored the impact of sound on residents at Arborstone Enhanced Care.
“Noise is often overlooked in healthcare because it has become such a common factor in our environment. Noise can have a negative impact on residents in long term care homes, especially those living with dementia.”
But what, exactly, is A Sound Approach?
Sarah worked closely with CABHI to identify and implement changes to improve the sound environment at Arborstone. They renovated common areas, adjusted the layout of dining areas, installed acoustic panels and minimized equipment noise. They also changed practices to reduce noise during dining room service, improve the sound environment during recreation and leisure activities and develop preventative maintenance plans. Educating team members about the impact of sound was a key element of these changes. A visual noise indicator called a “SoundEar” was installed to increase awareness, measure noise and support the overall project goal of reducing the impact of noise.
The SoundEar, mounted on the wall of common spaces, provides a visual representation of noise levels for everyone to see, which makes it easier to keep track of sound levels. The SoundEar even generates noise level reports that pinpoint times and locations where noise has the biggest impact on residents, teams and visitors.

 “When we approach sound, and likewise music, with care and intent, we can create a purposeful environment that benefits the residents we serve, while reducing the potential risk that noise can create.”
Thank you very much, Sarah, for sharing knowledge with teams at Arborstone and all of us about the importance of noise and the impact it can have on residents’ day-to-day quality of life. You are certainly supporting Shannex in Leading the Way to Better Living.
 

Sarah’s Sound Approach

février 20, 2020

Few people are as passionate about music as Sarah Condran, who works as a music therapist at Arborstone Enhanced Care in Halifax, Nova Scotia.

Sarah is a very important part of resident life at Arborstone. Through the weekly programming she offers to young adults and seniors alike, she has seen first hand just how calming music can be. She has also seen how concrete changes in infrastructure can have a positive effect on resident behaviour. 

To investigate the impact of music and physical space, Sarah received $35,000 in funding from the Centre for Aging + Brain Health Innovation (CABHI), an organization that supports grassroots initiatives to help improve resident health and quality of life. Sarah’s project, called A Sound Approach, explored the impact of sound on residents at Arborstone Enhanced Care.

“Noise is often overlooked in healthcare because it has become such a common factor in our environment. Noise can have a negative impact on residents in long term care homes, especially those living with dementia.”

But what, exactly, is A Sound Approach?

Sarah worked closely with CABHI to identify and implement changes to improve the sound environment at Arborstone. They renovated common areas, adjusted the layout of dining areas, installed acoustic panels and minimized equipment noise. They also changed practices to reduce noise during dining room service, improve the sound environment during recreation and leisure activities and develop preventative maintenance plans. Educating team members about the impact of
sound was a key element of these changes. A visual noise indicator called a “SoundEar” was installed to increase awareness, measure noise and support the overall project goal of reducing the impact of noise.

The SoundEar, mounted on the wall of common spaces, provides a visual representation of noise levels for everyone to see, which makes it easier to keep track of sound levels. The SoundEar even generates noise level reports that pinpoint times and locations where noise has the biggest impact on residents, teams and visitors.

 “When we approach sound, and likewise music, with care and intent, we can create a purposeful environment that benefits the residents we serve, while reducing the potential risk that noise can create.”

Thank you very much, Sarah, for sharing knowledge with teams at Arborstone and all of us about the importance of noise and the impact it can have on residents’
day-to-day quality of life. You are certainly supporting Shannex in Leading the Way to Better Living.

The Resident and Family Advisory Committee

février 24, 2020

The Resident and Family Advisory Committee is entering is fifth year. It is a meaningful way to become engaged with our communities as we are committed to understanding residents’ needs in order to continuously improve the quality of care and services provided.
The Committee is a mix of residents and family members and can be consulted on a variety of initiatives such as:

  • Review and provide input on resident-centered policies and practices
  • Provide advice to improve service excellence initiatives
  • Provide suggestions on engagement opportunities for resident sand families
  • Review marketing and promotional materials
  • Give feedback on products and services
  • Help evolve resident and family engagement throughout the organization

We are currently making plans for our 2020-21 year and will provide updates to our communities soon.
For more information, please send all inquiries to gcostello@shannex.com or by calling 902-406-8303.

Armco Capital Transfers Ownership of its Willow Tree Tower Property to Shannex Group of Companies

février 27, 2020

FOR IMMEDIATE RELEASE
February 27, 2020

Armco Capital transfers ownership of its Willow Tree Tower property

A new Parkland Lifestyle Residences community, owned by the Shannex group of companies, will offer a new option for active adults in one of Halifax’s most beautiful and iconic neighbourhoods
HALIFAX, N.S. – Armco Capital announced today it has transferred ownership of its property at the corner of Robie Street and Quinpool Road to the Shannex group of companies.
The sales agreement ensures all parameters approved by Halifax Regional Council in October 2019 will be adhered to, including the 25-storey building height, integrated bus shelter, setbacks to enhance the pedestrian experience and the $1.8 million contribution to the municipality’s affordable housing fund.
“I have known Joe Shannon and his family for many years. It is an honour and a privilege to pass on the stewardship of the development of this property to such a great person and organization,” says Armco Capital Founder, George Armoyan. “I am grateful to my team in Halifax who have brought the property to this stage and I look forward to their continued work as they shift their focus to our other exciting development projects in Atlantic Canada.”
“We are grateful to George Armoyan and his Armco Capital team for choosing Parkland to assume ownership of this sought-after development opportunity,” said Jason Shannon, President and Chief Operating Officer at Shannex Inc. “This active adult living community will be the first of its kind in the region and is based on the concept we are using in our new locations in Ontario. We have considered every detail to enrich the lives of residents who are looking for a lifestyle and a variety of suite options and amenities with the convenience of being able to purchase additional services as they choose.”
Expected to open in 2024, the building will feature spacious suites, stunning views, multiple restaurants a spa, fitness centre, simulation and virtual reality rooms, library, games room and multiple outdoor spaces.
An information session will be held in the coming weeks and a project information page can be found here. Interested parties can also sign up to receive an electronic newsletter for updates on the project.
-30-
Parkland is a division of Shannex RLC Limited, a family-owned company with Maritime roots serving residents for more than 30 years. With retirement locations in Nova Scotia, New Brunswick and Ontario, residents experience an exceptional way to live at Parkland. Visit experienceparkland.com for more information.
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small business run almost entirely by two brothers into a diversified and dynamic group of companies. Among the largest organizations of its kind in Atlantic Canada, Armco Capital is the development subsidiary of G2S2 Capital Inc., a privately held investment company focused on creating value across a variety of businesses with a long term horizon. Visit armcocapital.com for more information
For more information:
Shannex Inc.
Katherine VanBuskirk
902-406-8297
 
Armco Capital
Adam McLean
902-209-5145

COVID-19 Update: March 6, 2020

mars 6, 2020

Update: March 6, 2020

Like other healthcare providers, Shannex teams have been monitoring the Coronavirus (COVID-19) situation for some time and are taking steps to protect residents and team members.  
Under the guidance of our organizational Infection Prevention and Control specialist and consistent with our organizational infection prevention and control practices, multidisciplinary teams have been meeting regularly to monitor the situation and follow all communication and direction coming from the World Health Organization, the Public Health Agency of Canada and our provincial Public Health bodies.
As an additional precaution, we have activated our Pandemic Preparedness Plan to monitor and prepare all team and established a staff and visitor screening process at all locations. Please click here to view the current screening tool.
As always, you can protect yourself and your loved ones from illnesses by taking some simple steps.

  • Wash and sanitize hands often
  • Monitor individual symptoms and take appropriate precautions
  • Cover your mouth and nose when coughing or sneezing
  • Avoid contact with others who are sick
  • Avoid touching your face

We encourage all residents and families to contact a member of the management team at their Shannex, Parkland or Faubourg community with any questions about their practices.
Additional information on this Coronavirus can be found on the Public Health Agency of Canada’s website: https://www.canada.ca/en/public-health/services/diseases/coronavirus.html
 

For all updates CLICK HERE

Meet the Uke Group

mars 10, 2020

Learning a new instrument may be challenging at any age, but Parkland Truro residents are up to the task and ready to rock and roll!

The Parkland Truro ukulele group, or “uke group”, was formed eight years ago after a number of ukulele players performed for residents. The performance was so inspiring that they decided to give it a try themselves!

Whispers of interest turned into outright excitement leading up to the first scheduled class.

The uke group started with eight residents and instructor Angela Dwyer-James. As classes got underway, the soothing sound of ukulele music filled the halls.

As the program progresses, the group continued to share their love of music by recruiting more talent and inspiring others to try something new.

It’s the stuff of music legend: someone wants to start a band, so they canvas the halls with sign-up sheets looking for like-minded souls who are ready to put in the work and find harmony.

The group comes together to laugh, sing and learn a new skill every Wednesday morning in the theatre at Parkland Truro. And the sound of ukulele music continues to drift through the halls.

COVID-19 Update: March 10, 2020

mars 10, 2020

Update: March 10, 2020

Shannex has implemented its Pandemic Plan and continues to actively monitor information being released about the spread of the COVID-19 coronavirus.
While the risk remains low in Nova Scotia, New Brunswick and Ontario, the international situation is changing quickly and our priority is the health and safety of all residents and team members. 
At the direction of the Pandemic Response Team, our communities are now implementing visitor and employee screening protocols to protect residents and employees. 
Beginning immediately, visitors to any Shannex, Parkland and Faubourg locations:

1. Must be close family members
AND
2. Must be free of respiratory symptoms
(fever, new or worsening cough, shortness of breath)
AND
3. Must not have travelled outside Canada in the past 14 days

Decisions related to visitor restrictions are based on direction provided by the Public Health Agency of Canada and provincial Public Health bodies. 
Questions related to Shannex’s pandemic preparedness can be directed to ipac@shannex.com or a member of the management team at your Shannex, Parkland or Faubourg community.
Frequent hand washing with soap and warm water remains the best defense against the spread of respiratory illnesses. You can also limit the spread of illness by following these simple practices.

  • Wash hands often
  • Avoid touching your face
  • Cough or sneeze into your elbow
  • If you use a tissue, dispose of it as soon as possible and wash your hands

For reliable information about COVID-19, we recommend the following: 
World Health Organization  
The Public Health Agency of Canada  
Nova Scotia Public Health
New Brunswick Public Health
Public Health Ontario
 

For all updates CLICK HERE

COVID-19 Update: March 13, 2020

mars 13, 2020

Update: March 13, 2020

The COVID-19 Coronavirus situation is evolving rapidly.


As of today, there are no cases of COVID-19 in any of our communities.


In keeping with our proactive approach to protecting the health and security of everyone in our communities we are taking the extraordinary measure of closing our communities to visitors at this time.
We understand this may cause concern for residents and their families, but we have made this decision, with great care and with the health of our communities as its guiding principle.


We also understand that every resident and every community is different. If families are in situations where we must make an exception to this measure we will work with them to identify a solution.
Our direction is based on information from the World Health Organization, Public Health Agency of Canada and provincial Public health bodies.


For the latest updates on what we are doing to protect our communities, we will continue to provide updates on this page and the following resources:


Toll-free information line: 1-877-541-0835
Dedicated email: ipac@shannex.com

We are grateful for the residents, families and team members who have been very supportive of the precautionary measures we have put into place.


We must continue to work collaboratively in these challenging circumstances to ensure the health and safety of all residents, families and team members.

For all updates CLICK HERE

COVID-19 Update: March 15, 2020 – All Shannex, Parkland and Faubourg communities are currently closed to visitors.

mars 15, 2020

Update: March 15, 2020

Shannex, Parkland and Faubourg communities are currently closed to visitors to protect residents and team members.As of today, there are no cases of COVID-19 in any of our communities.Please contact a member of the management team at your community if you have any questions.For the latest updates on what we are doing to protect our communities, we will continue to provide updates on this page and the following resources:Toll-free information line: 1-877-541-0835Dedicated email: ipac@shannex.com

For all updates CLICK HERE

COVID-19 Update: March 16, 2020 – An update to our valued community

mars 16, 2020

Our valued community, 


Given the rapidly evolving situation over the weekend related to COVID-19, I wanted to personally provide an update today to our valued community. We have been posting updates daily to our website since the World Health Organization declared COVID-19 a pandemic. This practice will continue, and we would ask all families and friends of those living within Shannex, Parkland and Faubourg residences, as well as other stakeholders, to continue to check our website as the main source of information as events are changing around us daily. 


Our robust Pandemic Plan is built on a strong foundation of best practices in infection protection and control. The Pandemic Response Team meets regularly to provide support to operational teams at all of our locations and follow direction provided by the World Health Organization, the Public Health Agency of Canada and our provincial public health bodies. 


The first and most important message is that we are doing everything we can to protect the health and safety of those who live and work in our communities. As stated in previous updates, we have now closed our communities to all visitors, with only limited exceptions. I would ask you all to adhere to this direction or consult a member of the management team at your community before you enter one of our residences. Shortly, we will be sharing additional direction for families with respect to residents leaving the residence and the potential impact of residents leaving, as well as information about families dropping off supplies and packages for loved ones. 


We have advanced screening protocols in place for all employees to ensure they are not coming to work if there is any risk that they have been exposed to COVID-19 or are otherwise unwell. We also require all employees who have travelled outside the country to wait 14 days before returning to work. 


We have increased our cleaning protocols. Our procurement team has secured additional medical and operational supplies at all locations and our culinary teams have increased food supply at each site to ensure a month’s worth of food in case of delayed deliveries. 


I am confident the right measures are being put in place to keep residents and employees safe and healthy, but we must continue to work together as this situation evolves. If you have any concerns or questions, please feel free to reach out to us: 


Toll-free information line: 1-877-541-0835 
Dedicated email: ipac@shannex.com 


Please continue to protect yourselves and those around you: wash your hands often, cover your mouth and nose with a tissue when coughing or sneezing, avoid contact with others who are sick and avoid touching your face. 


I would like to express my sincere gratitude to each of you for your support and collaboration as we navigate this challenging time. 

Information sources: 

Shannex website
Information line: 1-877-541-0835 
Email: ipac@shannex.com 

Ouverture de Bridgeview Hall reportée

mars 17, 2020

En raison de la pandémie de COVID-19 et par souci de prudence, le déménagement des personnes résidentes du Miramichi Senior Citizens Home au Bridgeview Hall, prévu le 1er avril 2020, sera reportée.
Il s’agit d’une décision conjointe prise par le leadership de Shannex et le conseil d’administration du Miramichi Senior Citizens Home afin de protéger la santé et la sécurité des personnes résidentes et du personnel.

Lorsque les restrictions relatives aux rassemblements publics, aux déplacements et aux établissements de soins de santé sont levées, nous serons en mesure d’effectuer très rapidement le déménagement au Bridgeview Hall.

Pour toute question, veuillez communiquer avec Jean Doyle, administratrice, Miramichi Senior Citizens Home, au 506-778-6810 ou à admmsch@nb.aibn.com. Vous pouvez aussi communiquer avec Carole Morey, directrice régionale des opérations, au 506-871-2917 ou à cmorey@shannex.com.

Nous vous remercions de votre soutien pendant cette période difficile.

COVID-19 Update: March 19, 2020 – Keeping Residents Engaged

mars 19, 2020

We know these are challenging and uncertain times given visitor restrictions and group activity cancellation amid the COVID-19 pandemic. We want to reassure you that our team of Great People are doing everything they can to ensure residents are safe and engaged. CLICK HERE for information for residents and family members to help stay connected and combat feelings of loneliness during these trying times.

Love Will Find a Way – A Great Connection

mars 20, 2020

COVID-19 has impacted us all and we have taken steps to make sure our communities stay healthy and safe. However, while staying well and protecting seniors remains our top priority, this has made connections between family members a little challenging. We recognize these relationships are vital to residents and loved ones.
We will continue to share stories of perseverance, courage and honour the human spirit as we work through this together.
This Great Connection focuses on our location in Truro and team members who are making sure these touch points still happen.
Love Will Find a Way
At Fergus Hall, located on Parkland Truro campus, team members hatched a plan to make sure residents can still visit with their loved ones. Recently, the team began noticing family members were standing outside their loved one’s window in an effort to stay connected. As we all know, March in Atlantic Canada isn’t the warmest, so to keep everyone out of the cold the team decided to set up an “office” as a visiting space inside their front vestibule so residents and family members could stay connected, see each other and stay warm!
Thank you to our team members who are going above and beyond to find unique and creative ways to keep our residents and families connected during this challenging time. Your efforts are greatly appreciated by many!

Mise à jour sur la COVID-19 en date du 23 mars 2020 : un message à notre précieuse communauté

mars 23, 2020

Je veux prendre un moment aujourd’hui pour partager une nouvelle mise à jour et un message de solidarité et de préparation dans cette période sans doute déstabilisante pour chacune et chacun de nous. Désormais, je prévois une nouvelle mise à jour chaque semaine.

Depuis dimanche, les provinces de l’Ontario, du Nouveau-Brunswick et de la Nouvelle-Écosse ont toutes déclaré l’état d’urgence en raison de la pandémie de la COVID-19. Bien que cela aide à gérer la propagation du virus et à sauver des vies, il s’agit aussi d’un signe clair de la sévérité de la présente situation.

Cette période est particulièrement difficile pour les personnes résidentes, les familles et le personnel. Je tiens à vous rassurer que notre organisation entière demeure concentrée sur la mise en œuvre de notre plan de pandémie, tout comme nous le sommes depuis plusieurs semaines.

  • Nous sommes passés rapidement à l’action en fermant nos portes aux visites et en mettant en œuvre des protocoles de dépistage pour l’ensemble du personnel, en conformité avec les directives des agences provinciales de la santé publique.
  • Tout en respectant les directives d’éloignement social, nous travaillons pour enrichir la programmation de loisir et pour augmenter nos effectifs afin d’offrir davantage d’activités stimulantes aux personnes résidentes. Toutes nos communautés offrent des programmes qui aident les familles à garder le contact avec leurs proches par l’entremise d’appels vidéo, d’appels téléphoniques, de courriels ou de livraisons.
  • Les salles à manger et le service des repas ont été adaptés de manière à respecter les normes de l’éloignement social.
  • Des protocoles accrus de nettoyage et de désinfection ont été mis, et demeurent, en pratique.
  • Notre équipe d’approvisionnement a obtenu des fournitures médicales et opérationnelles supplémentaires pour toutes nos communautés.
  • Nos équipes culinaires ont augmenté les stocks de nourriture dans toutes nos communautés de manière à assurer des réserves d’un mois, en cas de livraisons tardives.
  • Chaque communauté envoie régulièrement des mises à jour aux personnes résidentes et aux familles. Si vous ne recevez pas ces mises à jour, veuillez communiquer directement avec votre communauté.

Avec le soutien et le travail inestimables des équipes à tout niveau de notre organisation, ces mesures de plan de pandémie sont quotidiennement révisées et mises à jour.

Bien que j’aie pleinement confiance dans les précautions que nous avons prises, nous devons continuer de travailler ensemble. Avec gratitude, je veux reconnaître les efforts inlassables de chaque membre du personnel de Shannex, Parkland et Faubourg; dans le contexte actuel, vous offrez un soutien tellement précieux aux personnes résidentes. Je tiens aussi à remercier les familles et les autres personnes qui envoient des messages de soutien à la fois aux personnes résidentes et au personnel.

C’est ensemble que nous nous en sortirons. Merci pour votre précieux soutien.

Jason Shannon, Président et directeur de l’exploitation

Ressources : 
Shannex web
Ligne d’information : 1-877-541-0835 
Courriel : ipac@shannex.com 

More Than a Day of Beauty

mars 24, 2020

Going to the hair salon is about so much more than an appointment to get your hair done, it’s an opportunity to socialize and a chance to catch up with friends. With salons being closed due to the COVID-19 pandemic, Wellness Coaches at Parkland Fredericton stepped up to make sure residents didn’t miss this important connection and a chance to relax.

The team didn’t miss any details, with residents spending the morning video chatting with their loved ones ahead of their afternoon of beauty which included having their hair washed and styled by  Wellness Coaches.

Thank you to our team members who continue to go above and beyond to find unique and creative ways to keep our residents connected and active in their communities.

We’re All in This Together: A Community Comes Together Amid COVID-19

mars 26, 2020

Communities supporting each other in this changing climate is a testament to the human spirit and highlights how much we all rely on each other when times get tough.

Recently, we have all heard about the global shortage of hand sanitizer, and companies across the country beginning to produce this product to help out.

Last week, one organization in our own backyard, Gagetown Distilling & Cidery, stepped up to the plate for us at Shannex and graciously offered to supply our New Brunswick locations with 40 litres of liquid hand sanitizer at no cost! All they asked for in return was that we continue to support local businesses, like theirs, in the future.

Health Canada has temporarily changed its regulations around hand sanitizer due to urgent need for the product, allowing businesses like Gagetown Distilling & Cidery to help out those around them. Following guidelines from the World Health Organization, Gagetown Distilling and Cidery is making its hand sanitizer with aloe and a base of 80% alcohol.

We are grateful to have such dedicated and compassionate partners. Thank you Gagetown Distilling & Cidery for helping us keep residents and families safe during this difficult time. We’re all in this together.

Cas de COVID-19 confirmé de membre du personnel à Lewis Hall

mars 28, 2020

Nous confirmons qu’une personne qui travaille à Lewis Hall, à Dartmouth, a reçu un diagnostic confirmé de COVID-19. Ce cas est directement associé à un autre cas dans la région d’Halifax. Lewis Hall n’est pas un établissement de soins de longue durée agréé, mais une communauté de vie de retraite privée.


La personne a travaillé son plus récent quart le 22 mars. L’individu n’est pas retourné sur les lieux depuis ce jour-là et a suivi toutes les précautions appropriées en avisant l’agence de la santé publique et notre équipe de santé au travail.


L’agence de la santé publique conseille l’individu et nos équipes cliniques. Nous travaillons en étroite collaboration avec eux pour assurer l’application des mesures de précaution pour protéger toute personne qui vit ou qui travaille dans notre communauté.


Il s’agit d’une situation déstabilisante pour les personnes résidentes et notre personnel. Notre spécialiste en prévention et contrôle des infections collabore étroitement avec l’équipe clinique de l’établissement et l’agence de la santé publique pour assurer que chaque personne résidente et membre du personnel suit les précautions nécessaires. La santé et la sécurité demeurent toujours notre priorité ultime.


Notre organisation entière est dédiée à soutenir nos communautés dans cette période d’incertitude, aujourd’hui et à l’avenir.


Pour plus de renseignements sur notre plan de pandémie, veuillez consulter notre page sur la COVID-19.

Mot du président, 30 mars 2020

mars 30, 2020

À notre chère communauté :

Alors qu’une nouvelle semaine commence dans ces circonstances inédites, je veux vous offrir une mise à jour sur les mesures que nous prenons pour faire face à cette réalité.

La pandémie de la COVID-19 est une expérience mondiale, mais pour les personnes qui résident dans nos communautés, leurs familles et celles et ceux parmi nous qui soignent et qui servent ces individus vulnérables, il s’agit d’une situation particulièrement troublante.

Depuis des semaines déjà, nous travaillons inlassablement pour mettre en œuvre de nouvelles mesures poussées pour protéger nos communautés. Et nous ne sommes pas les seuls. Dans chaque région où se trouve une communauté Shannex, Parkland ou Faubourg, nos partenaires sectoriels font face aux mêmes défis et intensifient leurs efforts pour prendre les précautions nécessaires.

Au cours de la fin de semaine en Nouvelle-Écosse, un de nos établissements, Lewis Hall à Dartmouth, a dû se confronter à la réalité de la COVID-19 à ses portes. Je suis fier de dire que l’équipe de Lewis Hall a réagi de manière appropriée. Grâce au suivi des protocoles de dépistage avancés, nous en avons été avisés aussitôt que possible et le personnel sur les lieux a appliqué toutes les mesures de prévention et de contrôle des infections appropriées afin de protéger à la fois les personnes résidentes et le personnel.


Les résultats des tests de dépistage de la COVID-19 des personnes qui résident au Lewis Hall, effectués samedi conformément aux directives de l’agence de la santé publique, sont négatifs. Ceci est une bonne nouvelle et, bien que nous gardions un certain optimisme, nous ne voulons prendre aucun risque. Les personnes résidentes seront gardées sous surveillance au cas où des symptômes émergent jusqu’à ce que la période de 14 jours depuis l’exposition soit terminée. Un tel niveau de vigilance continu, qui aidera à protéger la santé et la sécurité des personnes qui vivent et qui travaillent dans nos communautés, est à adopter par tout le monde dans les prochains jours.

Nous demandons à toutes et à tous de continuer de suivre les directives claires transmises par les autorités de la santé publique, notamment l’éloignement social, le lavage des mains et la surveillance des symptômes. Merci à l’ensemble du personnel de continuer d’appliquer ces mesures importantes.

Aujourd’hui, j’ai partagé avec notre personnel un message qui présente des informations pratiques supplémentaires sur l’importance critique de la surveillance et de la conformité continues pour nous aider à protéger nos communautés.

De plus, chaque membre du personnel doit continuer de respecter nos protocoles de dépistage et de communiquer avec notre équipe de santé et de bien-être au travail en cas de questions ou pour signaler des symptômes.

Je tiens aussi à exprimer ma gratitude pour le dévouement de nos personnes exceptionnelles qui continuent de se rendre au travail tous les jours pour prendre soin des individus qui dépendent de vous. Merci.

Que vous ou votre proche viviez dans une de nos communautés ou que vous soyez membre du personnel, je vous encourage à prendre soin de vous pour que nous puissions continuer de travailler ensemble pour protéger nos communautés.

C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

Ressources : 
Shannex web
Ligne d’information : 1-877-541-0835 
Courriel : ipac@shannex.com [:]

Music for the heart and soul

mars 31, 2020

Music is such an important part of resident life and mental health. We know that social distancing is critical during these challenging times, however, it doesn’t mean we still can’t be social. The Parkland at the Gardens team organized an outdoor concert on Saturday and Sunday for residents. Cellist Catherine Little and musician Brad Reid played a line up of seven songs and each side of the building while residents watched from their windows and family gathered on the street to wave to their family members and take in the music! CTV dropped by, see their story here.


1er avril 2020 Mise à jour sur le protocole du dépistage du personnel

avril 1, 2020

Chaque membre du personnel de Shannex, Parkland et Faubourg participe aux protocoles avancés de dépistage avant d’entrer au lieu de travail. Ces protocoles sont conformes aux directives émises par les agences provinciales de la santé publique.


Entre le 1er et le 6 avril, chacun de nos établissements mettra en œuvre une nouvelle mesure de dépistage avancé pour minimiser le risque de propager la COVID-19 dans nos communautés. Précisément, la température de toute personne arrivant au travail sera vérifiée. De plus, chaque membre du personnel devra entrer par une seule et même porte désignée.

Real Connections in a Virtual World

avril 3, 2020

Since the very beginning of the COVID-19 pandemic, we have taken extra precautions to keep residents safe during these unprecedented times. This includes restricting visitors at all of our homes.

We know that this change, though necessary, is difficult for residents and families alike. Family members are a big part of our community. We are all so thankful for family members who regularly visit, engage and support residents, and know that limiting in-person interactions can be hard on everyone involved.

But not being able to visit in person doesn’t mean you can’t hear your loved one’s voice or see their smiling face! To help keep these vital connections between residents and families flourishing, we have equipped all of our communities with additional technological supports, including iPads, so residents can call, FaceTime and video chat with the people they love.

Midge, a resident at Parkland Fredericton, has been taking advantage of this new tech. She uses the new iPad to FaceTime with her daughter in Western Canada. And just look at those smiles!

Olive stays connected and blows kisses to her son and grandchildren over video chat from her home at Vimy Court.

Thank you to every one of our team members who continue to go above and beyond to find unique and creative ways to keep residents and families connected during these challenging times. We’re in this together, and we’re here for you.

Un message de gratitude à notre chère communauté

avril 3, 2020

Un message de gratitude à notre chère communauté :

Aujourd’hui, mon message est des plus simples. C’est un message de gratitude.

À chaque personne qui réside dans chacune de nos communautés, merci pour votre esprit indomptable. Bien que les mesures mises en place pour vous protéger posent aussi des défis et que plusieurs d’entre vous vivent des inquiétudes, vos continuez de faire preuve de force et de positivité. Vous nous inspirez tous les jours et nous rappelez pourquoi nous travaillons si fort pour protéger les communautés qui sont votre chez vous.

À toutes les familles qui comptent les jours avant de pouvoir de nouveau visiter vos proches en personne, nous vous remercions sincèrement du soutien démontré envers notre personnel. Vous ne cessez de trouver de nouvelles stratégies novatrices pour communiquer votre amour aux personnes qui résident dans nos communautés, même pendant cette période difficile.

À chaque membre du personnel qui se présente au travail tous les jours, merci de faire tout en votre possible pour protéger la santé et la sécurité des personnes résidentes ainsi que celles de vos collègues. Votre rôle est essentiel. Nous entendons de nombreuses histoires de membres du personnel qui vont au-delà des attentes, qui redoublent leurs efforts et qui démontrent ce que veut dire la compassion en offrant des soins et des services dans ces circonstances inédites. Nous sommes reconnaissants de votre engagement et de votre dévouement. Je sais que cela est seulement possible grâce au soutien de vos propres familles, et je tiens à remercier celles-ci pour leur générosité et leur patience pendant que vous faites votre part pour prendre soin des personnes résidentes.

Je suis très fier de l’engagement de notre personnel pour mettre en œuvre de nombreuses mesures contre la pandémie pour aider à protéger nos communautés. (Pour plus de détails sur notre plan de pandémie, veuillez consulter Shannex.com.)

Il existe de nombreuses choses hors de notre contrôle pendant cette période d’incertitude. Afin de faire face aux journées difficiles qui nous attendent encore, nous devons continuer de travailler ensemble pour rester en santé et en sécurité en pratiquant l’éloignement physique, en se lavant les mains et en s’auto-surveillant pour les symptômes. Chaque geste de prévention aide à aplatir la courbe.

C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

Ressources : 
Shannex web
Ligne d’information : 1-877-541-0835 
Courriel : ipac@shannex.com

Employees test Positive for COVID-19: REVISED APRIL 5, 2020, 3P.M.

avril 4, 2020

Today, we were notified by Public Health that three of our employees have tested positive for COVID-19, one at each of the following three locations: Arborstone Enhanced Care in Halifax, N.S., Harris Hall in Dartmouth, N.S., and Jubilee Hall/Concorde Hall in Quispamsis, N.B. Public Health is now involved and providing direction.


The management teams at these locations are working closely with Public Health representatives in Nova Scotia and New Brunswick. They are receiving support from our COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members, to ensure all residents and team members are following proper precautions with the health and safety of our residents and team members as our highest priority.


While these are unsettling times for our residents and team members, our entire organization is focused on supporting our communities through this challenging time.


We are communicating this news to all employees and to all residents and families at each location and will continue to provide updates as more information is available.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


For organizational updates and questions about our pandemic response:


Information line: 1-877-541-0835
Email: ipac@shannex.com

Update to April 4, 2020 Message

avril 5, 2020

The following is an update to our message from April 4, 2020 regarding three employees who tested positive for COVID-19. These employees work at the at the following locations:

  • Arborstone Enhanced Care, a licensed long-term care home in Halifax, N.S.;
  • Harris Hall, a private retirement living residence in Dartmouth, N.S.; and
  • Jubilee Hall/Concorde Hall, a private retirement living residence in Quispamsis, N.B.

Public Health continues to be involved and provide direction, including testing for residents and employees. To date, we have not been notified of any additional positive results.


Additionally, in consultation with our internal Infection Prevention and Control Specialist and our occupational health team, we have implemented an internal contact tracing and risk assessment protocol. Where results of our risk assessment indicate, we implement additional infection control precautions and monitoring measures, above and beyond those required by Public Health, in order to further protect our residents and employees. We continue to engage with Public Health throughout this process.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


For organizational updates and questions about our pandemic response:


Information line: 1-877-541-0835
Email: ipac@shannex.com

Mise à jour : 7 avril 2020 – Un message aux personnes résidentes et familles des communautés de soins de longue durée Shannex

avril 7, 2020

La lettre suivante, de notre conseillère médicale, la Dre Valerie Lewis, a été envoyée aux résidentes et résidents des foyers de soins de longues durée Shannex et leurs familles et mandataires autorisés.


Aux résidentes et résidents des foyers de soins de longues durée Shannex et leurs familles et mandataires autorisés :

Je vous écris aujourd’hui à titre de conseillère médicale de Shannex. J’espère que vous vous portez bien malgré les circonstances difficiles. Même si l’actualité locale et mondiale regorge d’informations sur la COVID-19, je tiens à prendre un moment pour vous parler plus précisément des mesures de préparation mises en œuvre par Shannex et ce que cela pourrait vouloir dire pour votre proche. Cette lettre n’est pas facile à rédiger, et je sais qu’elle n’est pas facile à lire.

Comme vous le savez déjà, il a été nécessaire de cesser les visites, dont celles des familles, dans nos foyers de soins. Bien que vous ne soyez pas là en personne ces jours-ci, je peux vous rassurer que notre personnel travaille inlassablement dans les coulisses pour faire ce qu’il faut afin d’éviter ou de mitiger les effets d’une éclosion. Malgré toutes nos précautions, une éclosion demeure toutefois possible. En raison de cette possibilité très réelle, nous tenons à partager avec vous ce que nous savons sur l’effet de la COVID-19 sur les personnes plus âgées ou ayant des problèmes de santé préexistants.

La COVID-19 est une maladie virale qui se propage comme la grippe; il est donc difficile d’en limiter la propagation, malgré les meilleurs efforts de tous. Nous savons qu’elle peut être particulièrement sévère chez les personnes fragiles ou plus âgées, surtout en présence d’autres conditions médicales. Plusieurs conditions qui contribuent au besoin de soins de longue durée ont aussi une incidence sur la capacité du corps à combattre l’infection à la COVID-19. Les personnes plus âgées et souffrant d’autres problèmes de santé courent un risque beaucoup plus élevé de mourir de la COVID-19, en comparaison aux personnes plus jeunes ou en meilleure santé. Ceci est le cas que la personne réside dans un établissement de soins de longue durée ou pas.

Pour votre proche, l’endroit le plus sécuritaire et le plus confortable pour recevoir des soins est avec nous dans un établissement de Shannex. Les médecins ailleurs au Canada et au monde ont découvert qu’il y a peu d’avantages associés à l’hospitalisation de personnes âgées et fragiles atteintes de la COVID-19. En particulier, les tentatives de RCR (réanimation cardiorespiratoire) ont peu de chances de réussir chez les personnes âgées et fragiles atteintes de la COVID-19, et la survie de ces personnes est peu probable, même quand elles reçoivent des soins intensifs. Nous considérons aussi la probabilité de nuire à la personne, car les interventions hospitalières causent souvent un traumatisme physique et émotionnel. Enfin, en examinant l’ensemble de ces bienfaits et ces torts, nous tenons aussi compte du risque d’infection pour les autres personnes résidentes, le personnel et les fournisseurs de soins, ainsi que pour la communauté plus large.

Nous mettons aussi en œuvre des mesures de protection supplémentaires pour éviter autant que possible les transferts à l’hôpital non liés à la COVID-19, afin de mitiger le potentiel d’infection à la COVID-19.

Nous nous préparons à prendre soin de toute personne résidente qui tombe malade de la COVID-19 dans nos zones de soins désignées (ZSD) régionales. Ces ZSD régionales sont conçues pour gérer cette maladie et suivront les principes de soins fournis par les autorités de la santé locales. Ces directives orienteront nos décisions relatives à l’évaluation des personnes résidentes pour des traitements ou une évaluation de soins aigus. Plusieurs personnes en établissement de soins de longue durée y sont en raison d’une fragilité accrue, et ne satisferaient probablement pas aux critères nécessaires pour le transfert aux unités de COVID-19 dans les hôpitaux ou aux soins intensifs, car leur survie serait peu probable. Nous voulons vous rassurer que si votre proche tombe malade, notre priorité ultime est d’assurer son confort et la prestation de soins de qualité tout au cours de la maladie.

La majorité des symptômes de la COVID-19 sont associés à la toux, à la fièvre et à l’essoufflement. Même si plusieurs de ces symptômes peuvent être gérés, certaines personnes résidentes peuvent rapidement développer une pneumonie sévère dont le seul traitement est de nature palliative. Les soins offerts dans ces cas seront orientés par notre programme de soins palliatifs et les directives des autorités de la santé locales. Quoique, présentement, aucun traitement n’existe pour la COVID-19, il existe des médicaments et des traitements pour les symptômes qui seront fournis par l’équipe de Shannex. Les personnes résidentes atteintes recevront les liquides et les nutriments nécessaires pour maintenir leur confort. Notre personnel infirmier très compétent possède une grande expérience dans le domaine des mesures de confort, et, à cet égard, la maladie de la COVID-19 n’est pas différente.

Nous comprenons qu’il s’agit de circonstances très difficiles à aborder, et nous voulons lancer un dialogue ouvert pour vous rassurer autant que possible et pour vous aider à comprendre ce qui pourrait se produire, dans le pire des cas. Un soutien supplémentaire est disponible pour vous aider à faire face à cette situation. N’hésitez pas à communiquer avec l’équipe des soins pour entamer une discussion plus approfondie sur les objectifs de soins de votre proche.

Nous demeurons voués à prendre soin de nos personnes résidentes, votre proche. Nous sommes de tout cœur avec vous pendant cette période déstabilisante. Merci beaucoup d’avoir pris le temps de lire cette lettre.

Veuillez agréer l’expression de mes sentiments les plus sincères.

Dre Valerie Lewis, MD, CCFP, COE
Conseillère médicale
Shannex

Message du président à notre communauté

avril 7, 2020

À notre chère communauté :

Je vous écris aujourd’hui avec une mise à jour sur notre réponse à la COVID-19. Pendant la fin de semaine, nous avons appris que trois membres de notre personnel ont reçu un diagnostic confirmé de COVID-19. Il s’agit de nouvelles déstabilisantes pour tout le monde.

Les personnes touchées travaillent à Arborstone Enhanced Care, un établissement de soins de longue durée agréé à Halifax (N.-É.), à Harris Hall, une résidence privée de vie de retraite à Dartmouth (N.-É.) et à Jubilee Hall/Concorde Hall, une résidence privée de vie de retraite à Quispamsis (N.-B.).
Je veux confirmer que toutes les trois personnes ont été exposées au virus à l’extérieur de nos communautés. Elles sont maintenant en communication directe avec les autorités de la santé publique et reçoivent le soutien de notre équipe de santé et de bien-être au travail.

Les autorités de la santé publique continuent de collaborer avec les équipes cliniques dans chaque établissement et nous prenons toutes les mesures appropriées de contrôle des infections. À ce jour, nous n’avons reçu aucun autre avis de cas confirmé de COVID-19 ni parmi notre personnel ni parmi les personnes résidentes dans aucune de nos communautés.

Nous comprenons que notre engagement à communiquer ouvertement avec vous peut susciter des questions et des préoccupations. Nous tenons à vous rassurer que nous apprécions l’engagement de notre communauté et ferons toujours tout en notre possible pour vous fournir les informations dont vous avez besoin.

En raison des questions posées relatives aux informations partagées cette fin de semaine, nous voulons fournir plus de détails sur les mesures importantes que nous avons prises pour protéger nos communautés. Un sommaire de toutes nos mesures relatives à la COVID-19 se trouve sur Shannex.com.

Protocole de dépistage du personnel et port de masque par le personnel : Avant chaque quart de travail, tout membre du personnel de Shannex, Parkland et Faubourg participe aux protocoles de dépistage avancé avant d’entrer dans l’édifice. Ces protocoles sont conformes aux directives émises par les autorités provinciales de la santé publique. Nous avons ajouté à ces protocoles la prise de température et avons mis en œuvre un nouveau protocole selon lequel le personnel porte des masques non-médicaux pendant leurs quarts de travail dans nos établissements. Depuis la semaine dernière, ce nouveau protocole est en mode d’essai dans plusieurs de nos établissements et nous nous attendons à ce qu’il soit entièrement en place très prochainement dans toutes nos communautés. Ces mêmes protocoles s’appliquent aux membres du personnel d’agences qui doivent entrer dans nos établissements.

Lorsqu’une personne à notre emploi reçoit un diagnostic confirmé de COVID-19 : Les autorités de la santé publique isolent immédiatement la personne touchée et celles avec qui cette dernière est entrée en contact. La santé publique dirige les interventions et les soins auprès de la personne touchée et passe rapidement à l’action pour communiquer avec toute personne qui serait entrée en contact avec cette dernière. Les autorités de la santé publique fournissent des directions claires sur les mesures à prendre et recommande qui, parmi les personnes résidentes et les membres du personnel, devrait subir le test de dépistage en raison de sa présence dans les zones où la personne touchée avait travaillé.

Recherche de contacts de Shannex et autres précautions : Notre spécialiste en prévention et contrôle des infections et notre équipe de santé au travail mènent notre propre processus supplémentaire de recherche de contacts. Nous identifions les membres du personnel et les personnes résidentes ayant entré en contact avec la personne touchée, fournissons des instructions claires et offrons le soutien nécessaire. Par souci de précaution, ces mesures peuvent inclure l’isolement ou la surveillance de certaines personnes résidentes.

Communications avec les personnes résidentes et leurs familles : Bientôt vous recevrez une communication détaillée de notre conseillère médicale et de votre direction régionale pour aider à expliquer les procédures que nous suivrons si une personne qui réside dans une de nos communautés reçoit un diagnostic confirmé de COVID-19.

La pandémie de la COVID-19 évolue quotidiennement. C’est pourquoi notre équipe d’intervention en cas de COVID-19 se réunit tous les jours pour réviser nos mesures de précaution et les mettre à jour, au besoin.

Nous continuerons de suivre les principes de la communication ouverte en cas de diagnostic confirmé de COVID-19 dans une de nos communautés et de fournir régulièrement des mises à jour aux personnes résidentes et à leurs familles.

Si vous avez d’autres questions, je vous encourage à communiquer avec l’équipe de gestion de votre communauté Shannex, Parkland ou Faubourg. Nous nous ferons un plaisir de vous parler.

C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

Ressources : 
Shannex web
Ligne d’information : 1-877-541-0835 
Courriel : ipac@shannex.com

Families Helping Shannex Residents and Employees Stay Safe – A Great Connection

avril 10, 2020

As the current COVID-19 situation evolves, we continue to add precautionary measures to protect residents and team members in all of our communities.


When Dr. Greg Burk, an Endodontist in Halifax, heard we were looking for masks, he answered the call almost immediately and reached out to provide us 6,000 masks! Dr. Burk also has a special connection to our organization, his mother, Isabel, lives at Jubilee Hall in New Brunswick.


Thank you to Dr. Burk for lending a hand and helping our community.
 

COVID-19 Update: April 11, 2020 – Media Correction

avril 11, 2020

There was a news report on April 10, from Global News that incorrectly stated we have residents at our homes who had tested positive for COVID-19. 


At this time, we have no residents with COVID-19.


We will always communicate information related to COVID-19 cases to residents, families and team members as our priority and that information will also be shared with the public.


If you are a resident or family member with concerns or questions, we encourage you to contact a member of the management team at your location who will be pleased to help you.


Thank you.

Mise à jour sur la COVID-19 : 13 avril 2020 – Cas confirmés de COVID-19 chez des personnes résidentes

avril 13, 2020

Au cours du dernier jour, nous avons été avisés par les autorités de la santé publique que deux personnes qui résident dans nos communautés ont reçu des diagnostics confirmés de COVID-19.

Dans les deux cas, notre équipe d’intervention organisationnelle de COVID-19, notamment notre spécialiste en prévention et contrôle des infections et l’équipe de santé au travail, est impliquée et travaille activement avec les établissements touchés. Quand une personne reçoit un diagnostic confirmé de COVID-19, les autorités de la santé publique agissent rapidement pour joindre tout individu ayant entré en contact avec la personne atteinte et fournissent des directives claires sur comment procéder. De plus, nous menons notre propre processus de recherche de contacts et prenons des mesures supplémentaires pour protéger les personnes résidentes et le personnel. Dans certains cas, ces mesures comprennent l’application de mesures supplémentaires de prévention et contrôle des infections, notamment l’utilisation appropriée d’équipements de protection personnelle.

Le premier cas est une personne qui réside dans la section Fishermen’s Cove de Harbourstone Enhanced Care à Sydney (Nouvelle-Écosse). Tard la nuit du 12 avril 2020, les autorités de la santé publique nous ont informé que la personne avait reçu un diagnostic confirmé de COVID-19. Cette personne est à l’hôpital depuis le 11 avril.

Toute personne qui réside dans cette section a été testée et est maintenant sujette aux précautions appropriées de contrôle des infections. Jusqu’à présent, aucune autre personne résidente de Harbourstone n’a reçu de diagnostic de COVID-19.

Les autorités de la santé publique ont aussi demandé le dépistage de membres du personnel qui travaillent dans cette section. Ces individus ne travaillent pas actuellement et sont sous la surveillance de notre équipe de santé au travail en attendant les résultats des tests. Jusqu’à présent, aucun membre du personnel de Harbourstone n’a reçu de diagnostic confirmé de COVID-19.

Le deuxième cas est une personne qui réside dans la section Ringdale de Maplestone Enhanced Care à Halifax (Nouvelle-Écosse). Nous avons été informés du diagnostic l’après-midi du 13 avril.
Toute personne qui réside dans la section de Ringdale et la section avoisinante, Evans, sera testée et est maintenant sujette aux précautions appropriées de contrôle des infections. L’équipe continue de les surveiller de près. Jusqu’à présent, aucune autre personne résidente de Maplestone n’a reçu de diagnostic de COVID-19.

Les autorités de la santé publique dirigeront le dépistage approprié du personnel qui travaille dans cette section. Notre équipe de santé au travail mène actuellement son propre processus d’évaluation des risques et de recherche de contacts en attendant les directives de la santé publique. Jusqu’à présent, aucun membre du personnel de Maplestone n’a reçu de diagnostic confirmé de COVID-19.
Afin de minimiser le risque pour les autres personnes résidentes, nous avons activé notre zone de soins désignée/de rassemblement en cohorte à Parkstone Enhanced Care. La personne atteinte vivant à Maplestone y est arrivée l’après-midi du 13 avril. Le personnel qui travaille dans ces zones, lesquelles suivent tous les protocoles normalisés d’isolement, notamment l’utilisation appropriée d’équipements de protection personnelle, intervient uniquement auprès de personnes atteintes de COVID-19 et utilise des entrées séparées. Les niveaux de dotation dans ces zones sont aussi adaptés aux besoins de soins des personnes résidentes atteintes.

Nous avons déjà communiqué avec toutes les personnes résidentes, leurs familles et le personnel associé aux deux établissements et garderons tout le monde au courant des nouvelles informations que nous recevons.

Nous sommes très reconnaissants du courage et de l’engagement de notre personnel et du soutien de nos partenaires au département de la santé et du bien-être, des autorités de la santé publique et de la Nova Scotia Health Authority pendant que nous continuons de travailler ensemble pour faire face à cette période d’incertitude.

Pour plus de renseignements sur notre réponse à la pandémie, veuillez consulter notre page de mise à jour sur la COVID-19.

Mise à jour sur la COVID-19 : 14 avril 2020 – Établissement des zones désignées de soins / de rassemblement en cohorte

avril 14, 2020

Dans le cadre de notre plan de pandémie, nous continuons de déployer des mesures concrètes pour protéger nos communautés, tout en sachant que la situation évolue tous les jours.

Comme mesure préparatoire et pour que nous puissions continuer de prendre soin des personnes résidentes atteintes du virus tout en assurant la sécurité des autres personnes résidentes et du personnel, lorsque nécessaire, nous créerons des zones désignées de soins / de rassemblement en cohorte régionales au sein de nos communautés. Ces zones seront utilisées pour prendre soin des personnes résidentes ayant reçu un diagnostic confirmé de COVID-19.

La création de zones désignées de soins / de rassemblement en cohorte est une directive des autorités de la santé publique, dont le département de la santé et du bien-être de la Nouvelle-Écosse (section 4.3 de la directive pour la gestion de la COVID-19 dans les établissements de soins de longue durée [COVID-19 Management in Long Term Care Facilities Directive], 6 avril 2020) et représente une pratique exemplaire selon Prévention et contrôle des infections Canada (PCI) et l’Agence de la santé publique du Canada. Cette mesure a aussi reçu l’approbation de notre conseillère médicale organisationnelle et notre spécialiste en prévention et contrôle des infections.

  • Les personnes résidentes atteintes sont séparées des celles non atteintes.
  • Ces zones fournissent un soutien en personnel supplémentaire pour les personnes atteintes.
  • Ces zones offrent une couche de protection supplémentaire pour les individus non atteints, car elles sont complètement séparées des autres parties de l’établissement.
  • Le personnel ayant choisi de travailler dans ces zones recevra une formation supplémentaire, des repas, des uniformes et un logement pour les personnes qui décident de ne pas rentrer chez eux pendant cette période.
  • Comme dans tous nos environnements de soins, ce personnel aura accès aux équipements de protection personnelle appropriés, dont les gants, les blouses, les masques et la protection pour les yeux.
  • Le personnel qui travaille dans ces zones prendront soin uniquement des personnes qui y sont isolées et se mettront en auto-isolement pendant 14 jours suivant leur dernier quart de travail dans la zone désignée de soins / de rassemblement en cohorte avant de retourner à son emploi habituel.
  • Des mesures supplémentaires sont en place pour qu’aucune personne résidente ou aucun membre du personnel non autorisé puisse entrer dans ces zones.

Le choix d’emplacement des zones dans nos communautés est guidé par plusieurs critères, dont les suivants :

  • Une porte d’entrée au rez-de-chaussée réservée à cette zone avec accès direct à l’extérieur pour éliminer le transport des biens et le déplacement des personnes à l’intérieur de l’établissement ainsi que pour permettre au personnel d’entrer et de quitter par une porte qui n’est pas utilisée par les autres membres du personnel.
  • Un lieu dont l’espace physique peut être séparé du reste de l’établissement, soit grâce aux portes coupe-feu existantes ou aux barrières physiques temporaires.
  • La disponibilité d’un nombre suffisant de chambres pour prendre soin des personnes résidentes et pour entreposer les fournitures nécessaires pour le personnel.

Selon ces critères, les lieux suivants ont été choisis comme zones de soins désignées régionales :

Nouvelle-Écosse :

  • Harbourstone Enhanced Care (Sydney) – Wentworth Court
  • Parkstone Enhanced Care (Halifax) – Flemming Court
  • Cedarstone Enhanced Care (Truro) – Chapell Court
  • Parkland Truro – Fergus Hall, Aile A
  • Parkland Cape Breton – 3e étage
  • Parkland Antigonish – Mary’s Court et Martha’s Court
  • Parkland at the Lakes 1 et 2 (Dartmouth) – Clinique médicale à PAL 2
  • Parkland Clayton Park (Halifax) – Aberdeen Hall

Nouveau-Brunswick :

  • Losier Hall (Miramichi) – Centre de jour pour adultes
  • Parkland Fredericton (Fredericton) – Frederick Hall
  • Faubourg du Mascaret (Moncton) – Clinique médicale Vitalité
  • Parkland Saint John (Saint John) – Clinique médicale Bloom Vitality

Ontario :

  • Parkland on the Glen (Mississauga) – Glenerin Inn

Par conséquent, certaines personnes résidentes devront se déplacer, temporairement, ailleurs dans l’établissement pour créer les zones désignées de soins / rassemblement en cohorte. Chaque établissement a déjà identifié la meilleure façon de réorganiser l’attribution des chambres, et les personnes touchées en ont été informé.

Les zones de soins désignées seront dotées d’équipes complètes et offriront des soins de qualité par le personnel de Shannex bien préparé et soutenu par l’équipe corporative.

Nous collaborons avec EHS en Nouvelle-Écosse et Ambulance Nouveau-Brunswick pour transporter, au besoin, les personnes résidentes atteintes de leur communauté Shannex, Parkland ou Faubourg à la zone désignée de soins / rassemblement en cohorte la plus proche.

Dans les circonstances actuelles, il est difficile de prévoir combien de temps ces zones désignées de soins / rassemblement en cohorte seront en place. Il s’agit de circonstances sans précédent, et nous sommes reconnaissants de votre soutien. Les personnes résidentes et leurs familles sont invitées à communiquer avec la direction de leur établissement pour toute question.

Pour en savoir plus sur les mesures que nous prenons pour protéger les personnes résidentes et le personnel, CLIQUEZ ICI.

COVID-19 Update: April 16, 2020 – Community Report

avril 16, 2020

We remain committed to providing open communication about our response to the COVID-19 pandemic and how it is affecting our communities.


Our priority will always be to first share information with residents, families and our team members. We will also share Community Reports regularly on our website.


As a result of contact tracing and subsequent testing, we can report the following information.


Two additional residents from the Fishermen’s Cove neighbourhood at Harbourstone Enhanced Care have tested positive for COVID-19. The remaining tests for residents on this neighbourhood and the adjacent neighbourhood have returned negative. The first resident remains in hospital and the additional two residents who have tested positive have been transferred to a designated care/cohorting area (DCA) within Harbourstone.


The resident from the Ringdale neighbourhood at Maplestone Enhanced Care who tested positive earlier this week remains in our regional DCA. All test results for residents of the Ringdale neighbourhood and the adjacent Evans neighbourhood have returned negative.


To date, we have received no positive test results for employees at either Harbourstone Enhanced Care or Maplestone Enhanced Care.


The affected residents who are now in our DCAs, are experiencing mild symptoms at this time and have dedicated team members assigned to their care and comfort.


Teams at each location and members of our COVID-19 Response Team, which includes our Infection Control Specialist and Occupational Health leadership, continue to work with Public Health to ensure all appropriate infection control measures are being taken.


We are very grateful for our dedicated team members who remain committed to caring for residents during these challenging times and for the ongoing support and collaboration we have received from Public Health and the Department of Health and Wellness.

About Designated Care/Cohorting Areas

Designated Care/Cohorting Areas (DCAs) minimize the risk to other residents by grouping residents with COVID-19 together separated from those who are not affected. These areas are staffed by team members who are dedicated to caring for residents with COVID-19. More detailed information about our DCAs is available here.


For information about our pandemic response, please visit our COVID-19 Response page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


For organizational updates and questions about our pandemic response:


Information line: 1-877-541-0835 
Email: ipac@shannex.com 
 

Mise à jour sur la COVID-19 : 17 avril 2020 – FAQ – Qu’est-ce qui se passe si une personne résidente ou un employé reçoit un diagnostic confirmé de COVID-19

avril 17, 2020

Q : Qu’est-ce qui se passe si une personne qui vit dans ma communauté Shannex, Parkland ou Faubourg reçoit un diagnostic confirmé de COVID-19? 
R : Notre équipe suit des lignes directrices claires sur la marche à suivre en cas de diagnostic confirmé de COVID-19 chez une personne résidente. Comme première étape, les précautions de contrôle des infections seront immédiatement mises en œuvre, notamment l’isolement de la personne atteinte, si ce n’est pas déjà fait.

Les autorités de la santé publique dirigent tous les soins et toutes les précautions nécessaires relatifs à la personne touchée et lancent rapidement le processus de recherche des contacts pour identifier les autres personnes résidentes et membres du personnel ayant eu un contact avec la personne atteinte. Cela comprend l’identification des personnes résidentes et des membres du personnel qui devront subir le test de dépistage.

De plus, la spécialiste en prévention et contrôle des infections et l’équipe de santé au travail de Shannex mènent leur propre processus de recherche des contacts pour identifier les personnes résidentes et les membres du personnel ayant eu un contact avec la personne atteinte et pour fournir un soutien et des directives claires.
Pour nous, la communication ouverte est de grande importance. Notre priorité sera d’aviser immédiatement les personnes résidentes, les familles et le personnel de l’établissement de la situation. Une fois les personnes résidentes, les familles et les membres du personnel affectés au courant, nous partagerons ensuite les renseignements pertinents sur notre site Web.

Q : Qu’est-ce qui se passe si une personne qui travaille dans ma communauté Shannex, Parkland ou Faubourg reçoit un diagnostic confirmé de COVID-19?
R : Notre équipe suit des lignes directrices claires sur la marche à suivre en cas de diagnostic confirmé de COVID-19 chez le personnel. Dans la plupart des cas, la personne atteinte ne serait plus au travail. Toutefois, si la personne prend connaissance de son diagnostic confirmé pendant qu’elle est au travail, elle devra quitter les lieux immédiatement.

La spécialiste en prévention et contrôle des infections et l’équipe de santé au travail de Shannex mènent leur propre processus de recherche des contacts pour identifier les personnes résidentes et les membres du personnel ayant eu un contact avec la personne atteinte et pour fournir un soutien et des directives claires.

Pour nous, la communication ouverte est de grande importance. Notre priorité sera d’aviser immédiatement les personnes résidentes, les familles et le personnel de l’établissement de la situation.

Une fois les personnes résidentes, les familles et les membres du personnel affectés au courant, nous partagerons ensuite les renseignements pertinents sur notre site Web.

La spécialiste en prévention et contrôle des infections et l’équipe de santé au travail de Shannex mènent leur propre processus de recherche des contacts pour identifier les personnes résidentes et les membres du personnel ayant eu un contact avec la personne atteinte et pour fournir un soutien et des directives claires.

Si vous n’avez reçu aucune communication des autorités de la santé publique ni de notre équipe interne, mais que vous avez des préoccupations, n’hésitez pas à communiquer avec nous pour que nous puissions mieux comprendre vos circonstances et vous offrir un soutien, au besoin.

Q : Les personnes résidentes exposées au virus seront-elles isolées dans une autre partie de l’établissement?
R : Si les autorités de la santé publique ou Shannex déterminent qu’une personne résidente a été exposée à une personne atteinte de COVID-19, les autorités collaboreront avec nos équipes cliniques et fourniront des directives sur la marche à suivre afin d’assurer la sécurité de la personne résidente et de la communauté entière. Pour les personnes résidentes, cela peut inclure les précautions de contrôle des infections, dont l’isolement pendant 14 jours pour la personne en question et tout individu ayant eu un contact rapproché avec elle. Nous pouvons aussi décider d’isoler une section (quartier) complet de personnes résidentes pendant une certaine période pour assurer la santé et la sécurité de tout le monde qui y vit et qui y travaille.

Q : Le personnel potentiellement exposé devra-t-il immédiatement renter chez eux?
R : Shannex travaillera en étroite collaboration avec les autorités de la santé publique pour déterminer les prochaines étapes à suivre afin de protéger la santé et la sécurité de tout le monde dans notre communauté. Nous agirons toujours par souci de précaution en prenant ces décisions.

COVID-19 Update: April 18, 2020 – Community Report

avril 18, 2020

We remain committed to providing open communication about our response to the COVID-19 pandemic and how it is affecting our communities. Our priority will always be to first share information with residents, families and our team members. We will also share Community Reports regularly on our website.


We have learned that a resident from the Fishermen’s Cove neighbourhood at Harbourstone Enhanced Care passed away in the hospital as a result of complications related to COVID-19. The resident had been transferred to hospital on April 12, 2020, but called Harbourstone Enhanced Care home. Our thoughts continue to be with the resident’s family and friends at this very difficult time.


One employee at Bissett Court, a licensed long term care community in Dartmouth, N.S. has tested positive for COVID-19. The team at this location and members of our COVID-19 Response Team, which includes our Infection Control Specialist and Occupational Health leadership, continue to work with Public Health to ensure all appropriate infection control measures are being taken.


At this time, we have no additional resident cases of COVID-19, but our teams continue to monitor and test additional residents in all of our communities as needed. 


We continue to evolve our COVID-19 response with extensive protection measures in place including daily temperature checks for team members and twice daily temperature checks for residents, masks for all team members, appropriate use of PPE,  enhanced cleaning, physical distancing, visitor restrictions and use of designated care/cohorting areas with dedicated staffing for residents with COVID-19.


The spirit of our dedicated and compassionate team members continues to inspire us. They are working very hard during an incredibly challenging time and we are grateful for their dedication. We would also like to express our ongoing appreciation for the support and collaboration of our partners at Public Health, Department of Health and Wellness and the Nova Scotia Health Authority.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


Information line: 1-877-541-0835
Email: ipac@shannex.com

Mise à jour sur la COVID-19 : 21 avril 2020 – Un message à notre communauté

avril 21, 2020

À notre chère communauté,

C’est avec une profonde tristesse que je vous écris aujourd’hui. La tragédie qui s’est déroulée cette fin de semaine en Nouvelle-Écosse ne peut qu’avoir un impact sur chacun de nous, et c’est encore plus difficile pour les individus qui ont des liens personnels avec les personnes et les familles directement touchées. Plusieurs de nos communautés sont situées dans la région où ces événements tragiques ont eu lieu, et je sais que plusieurs de nos personnes résidentes et membres du personnel vivent de fortes émotions ces jours-ci.

Nous vivrons notre deuil ensemble, une communauté d’individus rassemblés par l’entraide et le soutien.
Aujourd’hui à 10 h, heure de l’Atlantique, toutes les communautés Shannex, Parkland et Faubourg ont observé un moment de silence pour commémorer les vies perdues et pour exprimer nos condoléances aux familles et aux proches qui continuent de souffrir.

Nous avons pris les dispositions pour offrir des services de consultation à l’ensemble du personnel qui travaille dans nos établissements en Nouvelle-Écosse particulièrement touchés. Nous avons aménagé une chambre privée où se trouve un téléphone et la marche à suivre pour accéder 24 heures par jour au soutien au deuil et aux services de consultation.

Tout membre du personnel de Shannex peut bénéficier du Programme d’aide aux employés et aux familles pour recevoir un soutien et des ressources pour aider à mieux gérer le stress et l’anxiété. Ces services immédiats et confidentiels sont disponibles 24 heures par jour.

De plus, notre partenaire Morneau Sheppell a lancé une ligne d’écoute pour les membres du personnel, leurs familles et leurs communautés. Il n’est pas nécessaire d’être membre du personnel de Shannex pour bénéficier de ces services de consultation. La ligne d’écoute est ouverte 24 heures par jour au 1-844-751-2133. En appelant, vous bénéficierez de soutien émotionnel professionnel ou de recommandations de ressources communautaires. Ces services sont offerts à tout individu, quel que soit son lien direct ou indirect aux personnes touchées ou le niveau de soutien requis.

Nous sommes ici pour vous aider. C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

COVID-19 Update: April 23, 2020 – Community Report

avril 23, 2020

We remain committed to providing open communication about our response to the COVID-19 pandemic and how it is affecting our communities. Our priority will always be to first share information with residents, families and our team members. We will also share Community Reports regularly on our website.


It saddens us to report that a resident from the Fishermen’s Cove neighbourhood at Harbourstone Enhanced Care has passed away. This resident had tested positive last week and was being cared for in our designated care/cohorting area at Harbourstone.


We offer our sincerest condolences to the resident’s loved ones at this very difficult time. As a well-loved member of the Harbourstone community, this resident will be greatly missed by many team members.
Our teams continue to monitor and test additional residents in all our communities as needed. We have no additional resident cases to report and the two previously reported confirmed positive residents living with us at this time are being cared for by dedicated team members in our designated care/cohorting areas.


We continue to evolve our COVID-19 response with extensive protection measures in place including daily temperature checks for team members and twice daily temperature checks for residents, masks for all team members, appropriate use of PPE, enhanced cleaning, physical distancing, visitor restrictions and use of designated care/cohorting areas with dedicated staffing for residents with COVID-19. Read more here.


We would like to recognize our team members who continue to play a critical role in providing care and comfort to residents during this unsettling time. We have also received excellent support and collaboration from our partners at Public Health, Department of Health and Wellness, the Nova Scotia Health Authority as well as our union partners.


For information about our pandemic response, please visit our COVID-19 Response page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


Information line: 1-877-541-0835
Email: ipac@shannex.com

Parkland Storytellers

avril 24, 2020

Who doesn’t love a bedtime story? This tradition is a large part of many of our fondest memories and Parkland at the Lakes wanted to make sure visitor restrictions due to the COVID-19 pandemic didn’t get in the way. PAL residents and staff teamed up to create a virtual library of their favourite children’s books for residents to read to their grandchildren. PAL team members capture these stories ensuring that no one goes to bed without a favourite tale read by one of our residents.

Our digital story library currently includes The Gruffalo read by resident Wilma Stewart White, Sleeping Dragons All Around read by Jill McKee and I Went To The Zoo read by Art White. You can find these stories on our YouTube playlist.

Help us grow our Library! We are looking forward to adding more stories soon. Do you have a story that you would like to share? Email your video submissions to connections@shannex.com to be added to story library!

Un hommage spécial de la part de Bruce, Dylan et Jodi Guthro à tous ceux qui travaillent en première ligne pendant cette pandémie

avril 25, 2020

Pour notre personnel et tous ceux qui travaillent en première ligne en ces temps difficiles, votre travail acharné et votre dévouement ne sont pas passés inaperçus. Aujourd’hui, nous sommes heureux de vous présenter une chanson et une vidéo spéciales par Bruce, Dylan et Jodi Guthro. Soyez-en fiers. Cette chanson est pour vous.

 

28 avril 2020 : le Jour du deuil

avril 28, 2020

En reconnaissance du Jour du deuil national 2020, notre comité mixte sur la santé et la sécurité au travail tient à honorer les personnes ayant perdu la vie, tombé malades ou subi des blessures dans le cadre de leur travail.

Cette année, le Jour du deuil est encore plus lourd de sens, car le personnel de santé et offrant des services essentiels continue de travailler pour nous tous pendant la pandémie de COVID-19 (coronavirus).

Ce jour est particulièrement émouvant pour les nombreuses familles touchées par les récents événements tragiques en Nouvelle-Écosse. Nos pensées accompagnent ces familles qui ont subi une perte inimaginable.

Merci à notre personnel dévoué pour votre travail assidu afin de protéger nos communautés et d’assurer la sécurité et le bien-être des personnes résidentes. Merci aussi de vous protéger les uns les autres. Nous sommes très reconnaissants de votre dévouement et de votre engagement. 

Aujourd’hui, à l’occasion du Jour du deuil national, les personnes résidentes et le personnel dans nos communautés observeront un moment de silence à 11 h (HNA).

Parce qu’une vie touchée ou perdue est une vie de trop, nous continuerons de travailler ensemble pour créer des milieux de travail plus sécuritaires pour tout le monde.

A Different Kind of Birthday

avril 28, 2020

Teanna Hilliston is an employee at Arborstone Enhanced Care, but at the current time, she is a support service worker in our Parkstone regional designated care area (DCA). She volunteered to work in the DCA to ensure residents who become ill with COVID-19 continue to receive the amazing care they deserve.

This was an easy decision for Teanna who continuously demonstrates what it is like to be a dedicated member of the team. Her positive attitude and willingness to always lend a helping hand shine through the minute you meet her.

While working in the DCA, Teanna and her co-workers have to be away from their families. That’s why last week, when her co-workers found out it was her birthday, they wanted to do something special for her. Together with Jason Shannon, President and COO of Shannex, and the Parkstone management team, they surprised Teanna with singing her ‘happy birthday’ from the window and bringing her a birthday cake and goodies, including a bouquet of flowers.

All this was accomplished by respecting social distancing. Jason wore his personal protective equipment and joined the team outside the DCA to share the special birthday wishes!

Teanna was overjoyed and while we can’t see from the pictures, everyone had a smile under their mask!

Mise à jour sur la COVID-19 : 30 avril 2020 – La Fête des mères 2020

avril 30, 2020

Les établissements Shannex, Parkland et Faubourg ont l’honneur d’accueillir de nombreuses mères dans nos communautés, et nous savons que leurs familles ont hâte de célébrer la Fête des mères.

Nous avons le plaisir d’offrir quelques options pour aider les familles à honorer leur mère à l’occasion de la Fête des mères. Vous recevrez plus de détails dans les communications régulières envoyées par votre établissement.

  • Pour la Fête des mères, toutes nos communautés accepteront la livraison de fleurs. Ces fleurs doivent être achetées et livrées par un fleuriste ou courrier. Nos équipes accepteront et désinfecteront chaque bouquet avant de le livrer à votre proche.
  • Notre équipe culinaire est en train de planifier un menu spécial pour marquer l’occasion. Vous recevrez plus de détails sur ce savoureux repas dans les communications régulières envoyées par votre communauté.
  • Comme toujours, nous nous ferons un plaisir d’organiser un appel Skype, FaceTime ou téléphonique. Si vous voulez organiser un appel pour la Fête des mères, s’il vous plaît communiquer avec nous sans délai.

Important : Chaque livraison sera reçue par le personnel, qui appliquera toutes les précautions de contrôle des infections avant de livrer le cadeau.

Pour toute question sur comment aider votre proche à célébrer la Fête des mères dans notre communauté, n’hésitez pas à communiquer avec le personnel de votre établissement.

Journée nationale des médecins 

mai 1, 2020

Aujourd’hui, c’est la Journée nationale des médecins. Nous tenons à reconnaître le leadership et l’engagement cliniques exceptionnels de notre conseillère médicale organisationnelle, la docteure Valerie Lewis, MD, FCFP, COE, pendant cette période sans précédent. Madame Lewis et le grand nombre de médecins avec qui nous avons l’honneur de collaborer tous les jours sont des partenaires critiques qui nous permettent de fournir des soins sécuritaires et efficaces aux personnes qui résident dans nos communautés Shannex, Parkland et Faubourg. Merci beaucoup de votre expertise, de votre collaboration et de votre engagement. 

Semaine nord-américaine de la sécurité et de la santé au travail 2020

mai 4, 2020

La Semaine nord-américaine de la sécurité et de la santé au travail (SNASST) est tenue du 3 au 9 mai. C’est l’occasion de renouveler notre engagement pour améliorer la santé et la sécurité au travail et pour prévenir les blessures, les maladies et les décès.


Nos comités mixtes de santé et sécurité au travail honorent la mémoire des travailleuses et travailleurs ayant perdu la vie et reconnaissent les efforts inlassables de notre personnel pour assurer la santé et la sécurité de tout le monde dans nos communautés.


Cette année, nous soulignons en particulier les contributions inestimables du personnel de première ligne et de tout personnel essentiel ayant répondu à l’appel pendant la pandémie de COVID-19.


Chez Shannex, la sécurité au travail fait partie de qui nous sommes, et notre personnel exceptionnel représente l’esprit et constitue les fondements de notre entreprise. Aujourd’hui et tout au cours de la SNASST, nous sommes fiers de renouveler notre engagement à la sécurité au travail.


Au fur et à mesure que la pandémie évolue, nous demeurons voués à vous informer sur les mesures que nous prenons pour protéger les personnes qui vivent et qui travaillent dans nos établissements.


En conformité avec notre plan de pandémie, nous avons rapidement pris des mesures concrètes pour protéger nos communautés. Tous les jours, nos équipes se réunissent et utilisent ce plan pour orienter leurs décisions et pour continuer d’assurer la sécurité de nos communautés.


Afin d’assurer la santé et la sécurité de tout le monde, nous avons appliqué d’importantes mesures de protection, notamment la prise de température du personnel, ainsi que d’autres protocoles de dépistage comme l’utilisation de masques et d’équipements de protection personnelle, les protocoles étendus de nettoyage, l’éloignement physique, les restrictions aux visites, l’établissement de zones de soins désignées/rassemblement en cohorte et plus encore.


Pendant la pandémie comme tous les jours, notre personnel joue un rôle essentiel au sein de notre organisation. Son soutien pour mettre en œuvre ces mesures afin de protéger nos communautés est tout simplement hors pair.


Nous tenons à remercier chaque membre de notre personnel pour ses contributions exceptionnelles visant à protéger la santé et la sécurité des personnes résidentes et de ses collègues. Nos remerciements ne suffisent pas pour exprimer notre sincère gratitude.


En travaillant ensemble, nous pouvons créer des lieux de travail plus sécuritaires pour tout le monde.

Mise à jour sur la COVID-19 : 5 mai 2020 – Un message à notre communauté

mai 5, 2020

À notre chère communauté :

J’ai le plaisir d’annoncer que deux personnes résidentes soignées dans nos zones de soins désignées/rassemblement en cohorte en raison de diagnostics confirmés de COVID-19 sont maintenant considérées comme récupérées et sont rentrées chez elles. Il s’agit d’une très bonne nouvelle, surtout pour leurs familles et pour le personnel qui en prend soin tous les jours.

Tôt dans notre réponse en évolution à la COVID-19, nous avons décidé de créer des zones de soins désignées/rassemblement en cohorte afin de créer les circonstances les plus sécuritaires possibles à la fois pour les personnes résidentes et le personnel. Cette décision était fondée sur le fait que nous ne comprenions pas la nature véritable du virus ni les détails de sa propagation, donc l’utilisation de nos procédures usuelles d’isolement à l’intérieur des chambres pourrait se relever difficile. Nous comprenons que cette décision ait suscité des préoccupations chez certaines familles, mais nous voulions prendre toutes les précautions pour éviter de transmettre le virus à d’autres résidences. Je suis fier d’affirmer que la création de ces zones a répondu à nos attentes, car elles nous ont permis de contenir le virus en l’éliminant dans la résidence et en assurant que seul le personnel désigné soigne les personnes atteintes de COVID-19. Comme aucune personne résidente n’en est actuellement atteinte, nous fermons temporairement les zones de soins désignées/rassemblement en cohorte. Cela étant dit, il est possible de les rouvrir très rapidement, au besoin.

Rien de cela ne serait possible sans le soutien de nos personnes exceptionnelles qui étaient, et qui sont, prêtes à travailler dans ces zones pour soigner les personnes résidentes lorsqu’elles en ont le plus besoin. Que vous ayez déjà répondu à l’appel ou que vous vous teniez prêt à faire votre part, nous vous remercions.

La réduction des restrictions au Nouveau-Brunswick au cours des deux dernières semaines est aussi une nouvelle encourageante. Bien que nous devions demeurer vigilants, nous élaborons des stratégies pour permettre aux personnes résidentes dans nos communautés au Nouveau-Brunswick de quitter les lieux et de recevoir des visites en toute sécurité grâce à l’application de protocoles de dépistage et d’équipements de protection personnelle. Lorsque ces protocoles sont finalisés et approuvés par les autorités sanitaires, nous les partagerons avec toutes nos parties prenantes. En Nouvelle-Écosse, nous demeurons prudents pour le moment et ne changeons aucun protocole. Nous vous aviserons toujours de changements dans nos communautés avant de les mettre en œuvre.

Notre plan de récupération sera orienté par les mêmes principes que notre plan de réponse à la COVID-19, notamment la prise de décision fondée sur les renseignements fournis par l’Organisation mondiale de la santé, l’Agence de la santé publique du Canada et les autorités sanitaires provinciales.

Chacun et chacune de nous a contribué à l’aplatissement de la courbe et au progrès actuel. Nous devons continuer de bien faire les choses en suivant les directives des autorités sanitaires et en s’auto-surveillant pour les symptômes. Nous demeurons préparés et sommes conscients du fait que la COVID-19 est toujours présente dans nos communautés et pourrait apparaître à tout moment.

C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

6 mai 2020 – Rapport à la communauté

mai 6, 2020

Nous demeurons résolus à communiquer ouvertement au sujet de notre réponse à la pandémie de COVID-19 et de son effet sur nos communautés. Notre priorité sera toujours d’informer les personnes résidentes, leurs familles et notre personnel. Nous partagerons aussi régulièrement les rapports à la

communauté sur notre site Web.
Nous avons appris des autorités sanitaires qu’une personne qui travaille à Drummond Hall, une communauté de retraite privée à Halifax (Nouvelle-Écosse), a reçu un diagnostic confirmé de COVID-19. Son plus récent quart de travail était le 1er mai et elle n’est pas retournée sur les lieux depuis cette date. L’exposition au virus a eu lieu à l’extérieur de la communauté de Drummond Hall.

La personne atteinte portait les équipements de protection personnelle appropriés pendant chaque quart travaillé avant son diagnostic, ce qui veut dire qu’elle portait en tout temps un masque médical, ainsi qu’une blouse, des gants et une visière lors d’interventions rapprochées avec les personnes résidentes. Par conséquent, notre enquête préliminaire indique que le risque aux personnes résidentes et au personnel est très bas. Cependant, par souci de précaution et avec l’appui de nos partenaires des autorités sanitaires, nous avons décidé de prendre la mesure proactive de faire le dépistage de toute personne qui réside au Drummond Hall. Ces personnes résidentes seront isolées jusqu’à la réception des résultats. Nous les surveillerons de près et veillerons à leur confort.

L’équipe dans cet établissement et les membres de notre équipe de réponse à la pandémie de COVD-19, dont notre spécialiste en prévention et contrôle des infections et la direction de l’équipe de santé au travail, continuent de collaborer avec les autorités sanitaires pour assurer l’application de toute mesure appropriée de contrôle des infections.

À ce jour, il n’y a aucun autre cas confirmé de COVID-19 à signaler chez une personne résidente ou le personnel. Nos équipes continuent de surveiller et de tester, au besoin, les personnes résidentes dans toutes nos communautés.

Notre réponse à la COVID-19, qui continue d’évoluer, comprend des mesures étendues de protection, dont la prise de température quotidiennement pour le personnel et deux fois par jour pour les personnes résidentes, les masques pour l’ensemble du personnel, l’utilisation appropriée d’équipements de protection personnelle, les protocoles étendus de nettoyage, l’éloignement physique et les restrictions aux visites. Nous avons aussi préparé des zones de soins désignées/rassemblement en cohorte au personnel dédié pour soigner les personnes résidentes atteintes de COVID-19, au besoin.

Notre personnel engagé et compréhensif continue de travailler assidûment pendant cette période très difficile, et nous en sommes très reconnaissants. Nous tenons aussi à exprimer notre reconnaissance et notre gratitude pour le soutien et la collaboration de nos partenaires syndicaux, des autorités sanitaires, du département de la santé et du bien-être et de la Nova Scotia Health Authority.

Pour plus de renseignements sur notre réponse à la pandémie, veuillez visiter notre page dédiée à la COVID-19, appeler la ligne d’information ou nous envoyer un courriel. Voir les coordonnées plus bas.
Chaque communauté produit régulièrement ses propres mises à jour. Veuillez communiquer directement avec votre établissement pour recevoir ces mises à jour ou pour toute autre question.

Ligne d’information : 1-877-541-0835
Courriel : ipac@shannex.com

COVID-19 Update: May 7, 2020 – Update on resident and employee cases

mai 7, 2020

We remain committed to providing open communication about our response to the COVID-19 pandemic and how it is affecting our communities. Our priority will always be to first share information with residents, families and our team members. We will also share Community Reports regularly on our website.


The following is an update on our COVID-19 cases.


We have no active resident cases of COVID-19.
Earlier this week, two residents receiving care in our Designated Care/Cohorting Areas (DCAs) after testing positive for COVID-19 were discharged. They are now considered recovered and have returned home to their own suite.


We have two active employee cases of COVID-19.
We have had a total of six team members diagnosed with COVID-19. Each worked at a separate location. Four team members have recovered. One team member from Drummond Hall, a private retirement living community in Halifax, N.S., and one team member from Arborstone Enhanced Care, a licensed long term care community in Halifax, NS, are currently out of the workplace and self-isolating at home. We are pleased to report that none of the six employee cases resulted in transmission of the virus to residents or other employees.


We continue to evolve our COVID-19 response with extensive protection measures in place including daily temperature checks for team members and twice daily temperature checks for residents, masks for all team members, appropriate use of PPE, enhanced cleaning, physical distancing and visitor restrictions. We have also prepared designated care/cohorting areas with dedicated staffing for residents with COVID-19 should they be required.


We have more than 4,500 dedicated and compassionate team members who work on the front lines serving our nearly 4,300 residents in more than 50 residences every day. These exceptional team members continue to have the full support of their operational management teams and our COVID-19 Response Team. Together, they have been successful in limiting the spread of COVID-19, but we remain vigilant and continue to work together to protect residents with ongoing support from our partners at Public Health, the health authorities, Nova Scotia Department of Health and Wellness, New Brunswick Department of Social Development and our union partnerships.

 
For information about our pandemic response, please visit our COVID-19 Response page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


Information line: 1-877-541-0835
Email: ipac@shannex.com

COVID-19 Update: May 22, 2020 – Update on resident and employee cases

mai 22, 2020

We remain committed to providing open communication about our response to the COVID-19 pandemic and how it is affecting our communities. Our priority will always be to first share information with residents, families and our team members. We will also share Community Reports regularly on our website.


Currently, we have no active resident or employee cases of COVID-19.
We continue to evolve our COVID-19 response with extensive protection measures in place including daily screening temperature checks for team members and multiple daily temperature checks for residents, masks for all team members, appropriate use of PPE, enhanced cleaning, physical distancing and visitor restrictions. We have also prepared designated care/cohorting areas with dedicated staffing for residents with COVID-19 should they be required.


COVID-19 Road to Connection Planning
As communities see fewer cases of COVID-19, provincial governments have begun to lessen restrictions. We watch these developments very closely and pay particular attention to directives from public health bodies as we make our own plans.


In every region where we operate, our plan is to lessen restrictions in a phased approach that is consistent with our guiding principles and provincial phases and triggers. This includes placing the health and wellbeing of residents and team members first, minimizing risk, relying on best available evidence and being proactive and forward thinking. The lessening of restrictions may change at any time based on direction from public health and ongoing surveillance of COVID-19 cases in the communities where we operate and at our own locations. Visit our Road to Connection webpage for more information.


We have more than 4,500 dedicated and compassionate team members who work on the front lines serving our nearly 4,300 residents in more than 50 residences every day. These exceptional team members continue to have the full support of their operational management teams and our COVID-19 Response Team. Together, they have been successful in limiting the spread of COVID-19, but we remain vigilant and continue to work together to protect residents with ongoing support from our partners at Public Health, the health authorities, Nova Scotia Department of Health and Wellness, New Brunswick Department of Social Development and our union partnerships.  


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.


Information line: 1-877-541-0835
Email: ipac@shannex.com

Mise à jour sur la COVID-19 : 27 mai 2020 – Un message à notre communauté

mai 27, 2020

À notre chère communauté,

Tout comme vous, j’ai lu les rapports publiés dans les médias remettant en question les normes de soins dans certaines communautés de soins de longues durées dans d’autres régions du pays.

Au cours des derniers mois durant lesquels nous avons répondu à la COVID-19, nous avons pris plusieurs mesures supplémentaires afin de protéger les personnes résidentes qui habitent nos communautés tout en continuant de veiller à ce que nos normes de qualité soient respectées. Une de nos mesures les plus importantes fut d’apporter un soutien et une protection supplémentaires à notre personnel de première ligne dévoués et bienveillants. Ce sont eux qui priorisent avant tout la qualité des soins auprès des personnes résidentes et qui, à chaque jour, jouent un rôle unique dans le soutien de nos personnes résidentes au moment où leurs proches ne peuvent être avec elles.

Notre priorité a été d’assurer que notre personnel ait accès aux ressources, à l’équipement et aux fournitures nécessaires pour répondre quotidiennement aux besoins physiques et affectifs des personnes résidentes. Notre équipe de direction s’est réuni chaque jour durant cette pandémie pour évaluer les besoins et soutenir au quotidien notre personnel de première ligne.

Nous avons un nombre de procédures standards pour effectuer ce travail :


Contrôle des infections

  • Notre équipe répondant à la pandémie s’est réuni régulièrement depuis janvier, et à tous les jours depuis mars, pour diriger, encadrer et adapter notre réponse organisationnelle à la COVID-19 face à un environnement en pleine évolution. Faisant partie de cette équipe sont notre spécialiste en prévention et contrôle des infections et membres de la santé au travail, la gestion des biens et installations, l’approvisionnement, la pratique en clinique, les ressources humaines, la communication et la direction des opérations.
  • Des zones désignées de soins/de rassemblement en cohorte ont été établies dans chaque région où nous opérons pour assurer que chaque établissement ait accès à un environnement dédié pour le traitement sécuritaire des personnes résidentes ayant contractées la COVID-19 à l’écart des autres personnes résidentes et des employés. Tous les renseignements au sujet des zones désignées de soins/de rassemblement en cohorte sont disponibles sur notre site web.
  • En plus de la formation en matière de prévention et contrôle des infections et de l’équipement de protection individuelles qui est obligatoire pour le nouveau personnel, à leur embauche et annuellement par la suite, nous avons assuré une formation continue sur les protocoles de prévention et contrôle des infections et sur l’utilisation appropriée de l’équipement de protection tout au long de la pandémie.

Dotation

  • Notre direction des opérations vérifie les niveaux de dotation à chaque jour et pour chaque établissement par rapport aux exigences provinciales de niveau de dotation.
  • Durant la pandémie, nous avons embauché du personnel de soutien temporaire dans chaque établissement, en vue d’apporter un appui supplémentaire qui surpasse les exigences provinciales de dotation.
  • Depuis 2018, nous avons ajouté plus de 240 nouveaux membres à notre équipe par l’entremise de notre stratégie visant à embaucher les nouveaux arrivants formés à l’étranger en soins infirmiers et les affectant dans des postes de préposés aux soins continus, un rôle essentiel dans la prestation de soins dans nos établissements de soins de longue durée.
  • Aussi par le biais de notre stratégie d’immigration, nous avons élaboré un processus de recrutement continu qui fait en sorte que nos communautés sont typiquement dotées à un niveau au-delà des exigences provinciales pour la période suivant l’embauche de nouveau personnel.
  • Les médecins et infirmiers practiciens sont essentiels à nos équipes de soins de santé. Ils ont continué à fournir des soins à nos personnes résidentes sans arrêt, y compris à travers des tournées virtuelles, lorsque cliniquement approprié, pour mitiger les risques de transmission de la COVID-19.

Normes de pratique / Qualité des soins

  • Nous considérons nos communautés comme les foyers des personnes résidentes qui y habitent. Nous travaillons fort pour fournir des soins et services qui reflètent cette perspective. Nous affichons un montant limité d’informations normalisées sur les soins dans chaque appartement et qui est facilement visible pour chaque personne fournissant des soins. Ces informations identifient les besoins physiques, comportementaux, communicatifs et environnementaux, ainsi que tout autre renseignement pertinent. De plus, tous les employés faisant partie de l’équipe de soins de la personne résidente ont accès au dossier médical électronique de celle-ci.
  • Dans le dossier médical électronique, nous surveillons les indicateurs clés de santé, dont l’accomplissement des soins quotidiens pour assurer la continuation des soins de qualité.
  • Des réunions portant sur le risque à l’égard des personnes résidentes ont lieu régulièrement dans chaque établissement pour un suivi continu de notre approche compréhensive concernant l’évaluation de risques.
  • La révision régulière des médicaments a continué pour assurer l’utilisation appropriée des médicaments.
  • Nous disposons d’une stratégie robuste de traitement des plaies qui inclut le suivi des incidences, de la prévalence et du classement des plaies au quotidien.
  • Nous avons un programme solide d’incontinence qui inclut l’évaluation régulière des personnes résidentes en collaboration avec notre partenaire du programme en vue d’assurer que toutes les personnes résidentes obtiennent les produits appropriés et l’encadrement personnalisé qui respectent leur dignité.

Fournitures

  • En début mars, et tout au long de la pandémie, nous avons pris les mesures pour sécuriser notre approvisionnement d’articles essentiels tels que la nourriture, les fournitures de soins infirmiers, la literie, les produits nettoyants et désinfectants et l’équipement de protection individuelle. Nous avons déployé des efforts centralisés et avec chaque établissement pour sécuriser ce niveau accru de fournitures médicales et opérationnelles.
  • L’inventaire de fournitures essentielles a été suivi quotidiennement, tant au niveau des sites qu’à travers l’organisation.

Communications

  • Les liens qu’ont nos personnes résidentes avec leurs êtres proches sont vitaux. Nous savons que même si rien ne peut comparer à un câlin et un face-à-face avec un proche, nous avons tout au long de la pandémie, encouragé ces liens à l’aide de visites virtuelles et à travers les fenêtres.
  • Les conférences sur les soins des personnes résidentes, un élément standard de notre rapport de soins avec chaque personne résidente ou leur décisionnaire désigné, ont continué d’avoir lieu virtuellement à chaque établissement. Vos demandes de conférence de soins spéciaux sont les bienvenues en tout temps.
  • Tout instance de symptômes signalés parmi le personnel et les personnes résidentes, le dépistage de la COVID-19 ainsi que les résultats furent suivis et évalués à chaque jour par l’équipe de réponse à la pandémie.
  • Les personnes résidentes et leurs familles ont été informées au sujet de notre réponse. Elles ont aussi eu la chance de poser leurs questions à travers les communications régulières avec chaque établissement, notre site web sur la COVID-19, notre ligne d’information sans frais et par l’entremise de l’adresse courriel sur la prévention et le contrôle des infections.

Comportement approprié

  • Tous les employés doivent compléter une formation obligatoire à leur embauche et annuellement par la suite dans les domaines suivants : le lieu de travail respectueux, la tolérance zéro de l’abus des personnes résidentes, les mesures de prévention et de contrôle d’infection, la sécurité au travail et des personnes résidentes et les soins des personnes résidentes.
  • Les politiques associées et les mesures appropriées viennent répondre aux préoccupations qui pourraient survenir dans ces domaines.

Nous avons hâte d’accueillir les familles à nouveau dans nos communautés, sachant le rôle indispensable qu’elles ont dans la vie de leurs proches. D’ici là, nous sommes ici pour les personnes résidentes et aussi pour vous. Nous invitons votre rétroaction à l’égard de notre approche pour protéger le bien-être de nos personnes résidentes. N’hésitez pas à communiquer avec un membre de l’équipe de la direction à votre établissement, elle sera heureuse de discuter avec vous.

C’est ensemble que nous nous en sortirons.

Jason Shannon, Président et directeur de l’exploitation

Sandy Wilson – Shannex Superstar

juin 4, 2020

Sandy is a Continuing Care Assistant who works at our Arborstone Enhanced Care community. She has been providing care to Shannex residents for 23 years.

When an opportunity arose to volunteer to provide care and comfort to residents diagnosed with COVID-19, Sandy was one of many who stepped forward to work in one of the Designated Care Areas (DCAs). DCAs are contained environments that allow us to care for residents who test positive with COVID-19, without risking the spread to other residents and team members.

When asked what motivated her to volunteer, Sandy says, “When I heard about this opportunity, it really spoke to me. I have a lot of experience providing compassionate support for those who are ill or require heavy care. I was up for the challenge.”

Sandy took many safety measures while caring for residents during the pandemic. Sandy says team members are screened daily, are required to wear medical masks and all team members have been diligent to ensure residents aren’t displaying any symptoms. When entering the DCA, these safety measures increased to full PPE from head to toe. Sandy says she felt safe coming home while working in the DCA and was so grateful for the support of her husband, who sanitized their home regularly and ran all the errands allowing Sandy to safely isolate in their home.

When asked what kept her motivated to go above and beyond, Sandy attributes her motivation for her passion for her work, and the new team members she met in the DCA. “I did not know anybody when I volunteered to work in the DCA. We became close…like a family. We have requested that if Shannex reopens the DCA that we can work together again.”

Sandy is one of many Superstar team members working at Shannex. On behalf of all of us at Shannex, we recognize and thank our team members who continue to respond and adapt. Because, while a lot has changed, Jami and the over 4000 other team members at Shannex will always be there for residents and their families.

De nouvelles communautés ouvrent leurs portes à Miramichi

juin 17, 2020
Shannex Bridgeview Hall

Aujourd’hui, Shannex Nouveau-Brunswick a fièrement ouvert les portes de Bridgeview Hall, un nouvel établissement de soins de longue durée doté de 81 lits et situé à 2390, autoroute King George à Miramichi. Ce nouvel établissement fait partie de Parkland on the River, notre plus récente communauté de vie de retraite Parkland, qui a accueilli ses premières personnes résidentes il y a quelques semaines.

Bridgeview Hall a accueilli 81 personnes venues du Miramichi Senior Citizens Home. D’abord prévu le 1er avril 2020, le déménagement a été reporté en raison de la pandémie de COVID-19. Mais grâce à l’appui du département de Développement social et d’un plan solide qui respecte toutes les directives de santé publique, le déménagement s’est déroulé sans encombre. Bridgeview Hall est conçu selon le principe des quartiers afin de créer une meilleure accessibilité pour les personnes soignantes, les proches et les familles. Il offre une ambiance chaleureuse et accueillante où tout le monde a son propre appartement. Shannex est fier de travailler en partenariat avec le conseil de direction actuel du Miramichi Senior Citizens Home pour faciliter ce déménagement et pour assurer la continuité des programmes de soutien offerts à la communauté de Miramichi plus large. Ensemble, nous visons à faire évoluer ces programmes et à les améliorer pour continuer de faire une différence dans la vie d’encore plus de personnes aînées.

L’ouverture de Parkland on the River a également été reportée par la pandémie, mais en appliquant certaines restrictions, dont l’éloignement physique, les personnes résidentes peuvent déménager dans cette merveilleuse nouvelle communauté. Les 53 appartements modernes privés sont conçus pour la vie sans souci dans un complexe offrant une grande variété de commodités et d’activités sociales à explorer. Les soins et les services supplémentaires sont également disponibles, tout comme le service d’appel d’urgence et le personnel sur les lieux 24 heures par jour.

Dans le contexte actuel, l’ouverture de Bridgeview Hall et Parkland on the River nécessitait énormément de travail, de réflexion et de prudence. Nous offrons nos plus sincères remerciements à la population de Miramichi pour l’accueil chaleureux, aux personnes résidentes et leurs familles pour votre patience et à tout le monde ayant contribué à cette réussite, notamment le nouveau personnel qui a travaillé si fort pour que les personnes résidentes vivent une transition sécuritaire et agréable dans leur nouveau chez eux!

Mise à jour sur la COVID-19 : 18 juin 2020 – Le retour des visites dans nos communautés

juin 18, 2020

C’est avec plaisir que, à partir de cette semaine, nous accueillons de nouveau les visites sécuritaires dans toutes nos communautés Shannex, Parkland et Faubourg en Nouvelle-Écosse et au Nouveau-Brunswick. Nos communautés en Ontario seront de nouveau ouvertes aux visites à partir du 21 juin 2020.

Planifier votre visite

Chaque communauté suit un processus qui respecte les directives de la santé publique, selon lesquelles vous devez réserver votre visite d’avance. Avant de planifier une visite avec votre proche, veuillez appeler votre établissement pour vous renseigner sur le processus et pour confirmer votre réservation. Ce faisant, vous aurez toutes les informations qu’il vous faut pour préparer votre visite et nous serons en mesure de contrôler le nombre de personnes externes dans la communauté en même temps.

Visiter de manière sécuritaire

  • Lorsque vous réservez une visite par téléphone, nous vous expliquerons notre processus de visite et les précautions qui s’appliquent.
  • Veuillez vous présenter 5 minutes avant l’heure de début de votre visite. Ceci nous permet d’effectuer le dépistage. Les visites doivent terminer à l’heure pour permettre aux autres personnes de profiter de leur visite.
  • Les personnes en visite doivent demeurer dans les espaces désignés, conformément aux protocoles de visite dans nos communautés.
  • Après votre visite, mais avant l’arrivée de la prochaine famille, nous nettoierons en profondeur toutes les surfaces touchées.

N’oubliez pas de vérifier la météo. Si votre visite est prévue dehors et que le temps est mauvais, il faudra peut-être la reporter. Le cas échéant, nous communiquerons directement avec les proches et fixerons aussitôt que possible un autre moment pour la visite.

Notre réponse à la COVID-19 étant en évolution constante, ces mesures peuvent en tout temps changer. Nous révisons quotidiennement notre stratégie et, selon les directives de la santé publique, y apportons des modifications au besoin, la santé et la sécurité des personnes résidentes étant toujours notre première priorité.

Bienvenue!

Sondage à l’intention des personnes résidentes et des familles

juillet 2, 2020

Au cours des derniers mois, nous avons vécu beaucoup de changements, dont la modification de bon nombre de processus autrefois courants. En plus d’avoir beaucoup appris, nous sommes extrêmement fiers de nos équipes, qui ont collaboré et travaillé très fort pour protéger les personnes résidentes tout en permettant aux familles de garder le contact.

Alors que les restrictions commencent à s’assouplir et qu’une nouvelle normalité s’établisse, nous tenons à prendre un moment pour réfléchir à notre réponse à la COVID-19. Nous voulons connaître vos perspectives sur tout ce qui vous semble pertinent, par exemple, quand et comment les précautions ont été mises en place, le partage d’informations et de décisions, la disponibilité de fournitures, les zones désignées de soins/rassemblent en cohorte ou les soins offerts aux personnes résidentes. Vos perspectives sur d’autres sujets sont également bienvenues, car nous voulons recevoir tous vos commentaires.

Il existe deux versions de ce sondage : une pour les personnes résidentes et une autre pour leurs familles. Les deux sondages sont disponibles en pièces jointes, en suivant les liens ci-dessous et sur demande à la réception. Ça ne prend que quelques minutes pour partager vos perspectives avec nous!


La période pour répondre aux sondages est maintenant terminée.

Great connections happen when a team comes together

juillet 8, 2020

The Recreation Department at Vimy Court in Truro, Nova Scotia, nominated their entire team for the AA Munroe Insurance Healthcare Heroes Campaign. And they’re featured on Munroe’s website here: https://www.aamunro.com/stories/vimy-court/! The Recreation Department wanted everyone to know just how much they are appreciated each and every day! Here is their wonderful submission.

We would like to nominate our co-workers: the entire staff of Vimy Court. Our community is home to 60 long term care residents. Throughout the pandemic, our team has truly rallied together to make the best of a difficult situation for each other and the residents in our care.

Since mid-March, when the difficult decision was made to close our doors to visitors, our team has truly stepped up to make our residents feel loved, safe and secure. Under normal circumstances, our four-household community would have open doors so residents can come and go to visit their friends throughout the building. These doors have also been closed since mid-March, so not only are our residents unable to visit with family, they are also limited to visiting friends in their households only. As a team, we strive to ensure residents continue to have opportunities for meaningful social interaction throughout this pandemic, when feelings of isolation can be all too real for people living in long term care.

We have worked hard to connect residents with their families, either through window visits, video chats or weekly email updates with photos. Some continuing care assistants (CCAs) have been pulling double-duty as hairdressers, giving much-needed trims to residents to keep them looking and feeling fresh! Our Recreation Programmers and Music Therapist have rolled with the changes by holding Hymn Sings instead of Church Services, Mothers’ Day Teas without children to celebrate their matriarchs and playing beloved games and pastimes with enhanced PPE and physical distancing. When we began introducing pandemic safety measures, one of the very first changes made was the requirement for all personnel to wear masks during their entire shift. One team member seized the opportunity to make residents laugh by making paper lips and moustaches to stick on the masks!

Throughout the pandemic, we have missed some really important milestones. Our community was set to celebrate its 10-year anniversary in April with a big party, which we had to cancel. A beloved resident celebrated her 100th birthday without her family. Our team went above and beyond to throw her a big party with her friends on her household, and kept her family connected to the event through Skype, recorded videos and photos. We have helped others celebrate birthdays, milestone anniversaries and important events by being their stand-in family.

Our employees have always gone the extra mile in their duties here and are proud to call themselves part of this team and, more than that, a second family to residents. From Site Manager to Administrative Coordinator, Maintenance Coordinator, Licensed Nursing Staff, CCAs, Recreation Programmers, Music Therapist, Wellness Centre Team and SSAs, everyone has been giving it their all since the pandemic began. They have been doing everything they can to make life at Vimy as normal as it can be.

Un nouvel établissement de soins de longue durée agréé ouvre ses portes à Fredericton-Nord

août 18, 2020
Shannex Neill Hall

C’est aujourd’hui que le Pavillon Neill, le nouvel établissement de soins de longue durée agréé situé à 610, rue Cliffe à Fredericton-Nord, accueille sa première personne résidente. Avec le soutien du ministère du Développement social et la mise en œuvre d’un plan solide en conformité avec l’ensemble des directives de la santé publique, 60 nouvelles personnes de la grande région de Fredericton seront accueillies dans leur nouvelle résidence au cours des prochaines semaines.

Le Pavillon Neill est nommé d’après la ferme de la famille Neill, un repère local bien connu appartenant à cette famille depuis quatre générations. Ce nouvel établissement est caractérisé par le concept novateur d’une rue principale qui crée des espaces publics familiers dont les personnes résidentes peuvent profiter en toute sécurité. Ce concept unique aide les personnes résidentes à maintenir leur indépendance, stimule les souvenirs de jeunesse, encourage l’interaction sociale et favorise le sentiment de communauté. On y trouve une mairie, un café, un salon de coiffure, une chapelle et une salle de cinéma.

Notre présence à Fredericton-Nord renforce notre engagement envers les personnes aînées de la grande région de Fredericton, et c’est avec fierté que nous continuerons de les soutenir dans cette nouvelle communauté, et ce, pour bien des années à venir.

A Team of Heroes!

août 28, 2020

Maplestone Enhanced Care in Halifax was the proud recipient of the Community Hero of the Day by FX 101.9 radio on August 27! The nomination came from Amelia Macdonald. Her mom is a resident there and said of her care “Their staff there are very hard working they go above and beyond for their residents. The love they give is beautiful, they always have time to talk to you and let you know how your loved one is doing. They tell me what mom did and how she makes them laugh”.

Great Connections – A Team of Heroes!

août 28, 2020

Maplestone Enhanced Care in Halifax was the proud recipient of the Community Hero of the Day by FX 101.9 radio on August 27! The nomination came from Amelia Macdonald. Her mom is a resident there and said of her care “Their staff there are very hard working they go above and beyond for their residents. The love they give is beautiful, they always have time to talk to you and let you know how your loved one is doing. They tell me what mom did and how she makes them laugh”.


 

Mise à jour sur la COVID-19 : 23 septembre 2020 – Personnes de soutien désignées

septembre 23, 2020

Personnes de soutien désignées

Nous sommes heureux de soutenir la récente décision de la province autorisant aux personnes de soutien désignées (PSD) de visiter les établissements de soins de longue durée agréés au Nouveau-Brunswick et en Nouvelle-Écosse. Selon cette décision, chaque personne résidente ou son mandataire autorisé peut nommer jusqu’à deux (2) individus comme personnes de soutien désignées, et ce, au-delà des autres visiteurs.

Qu’est-ce qu’une personne de soutien désignée?

Une personne de soutien désignée (PSD) est un nouveau rôle conçu pour soutenir le bien-être, la santé et la qualité de vie des personnes résidentes.
Les soutiens offerts par cette personne visent les dimensions physiques et psychologiques du bien-être, dont les activités suivantes, parmi d’autres :

  • aider la personne résidente à manger;
  • aider la personne résidente à se déplacer;
  • aider la personne résidente à effectuer ses soins personnels;
  • faciliter la communication et le soutien émotionnel.

Visites de PSD

Comme c’est le cas pour toute personne qui visite nos établissements, une PSD doit réserver sa visite à l’avance (il est possible de réserver plusieurs visites à la fois), doit porter un macaron autocollant l’identifiant comme PSD (fourni par l’établissement); doit effectuer le dépistage avant d’entrer; doit en tout temps porter un masque; et doit effectuer l’hygiène des mains à son arrivée et avant sont départ. La distanciation physique est aussi requise.

Pour une visite sécuritaire / Questionnaire de dépistage

Dépistage : Les personnes qui veulent visiter doivent fournir leurs coordonnées et répondre au questionnaire de dépistage au moment de réserver leur visite. À son arrivée, chaque visiteur effectuera le dépistage, dont la prise de température. Toute personne qui manifeste des symptômes de COVID-19 ou n’importe quelle autre infection, notamment la grippe, le rhume ou autre, ne pourra pas entrer dans l’établissement. Toute personne qui visite l’établissement doit signer le registre des visites.   
Si vous avez des questions ou désirez devenir une PSD, veuillez communiquer avec l’équipe de gestion de votre établissement.

Mise à jour sur la COVID-19 : 21 octobre 2020 – Leçons tirées sur la COVID-19

octobre 21, 2020

Notre organisation s’engage depuis toujours à l’amélioration de la qualité. Nous savons qu’il y a toujours place à l’amélioration et nous invitons régulièrement nos parties prenantes à partager leurs perspectives pour nous aider à apprendre et à améliorer. Cet été, dans le cadre de notre processus de réflexion sur nos activités, nous avons demandé l’opinion des personnes résidentes, de leurs familles et du personnel sur notre réponse à la COVID-19 jusqu’à présent. Nous voulions leurs perspectives sur ce qui s’est bien passé et sur qui pourrait être amélioré au moment où nous nous préparons à une potentielle deuxième vague. Nous remercions très sincèrement les 1 063 personnes qui ont pris le temps de nous fournir leurs commentaires sur leurs priorités.

Un des thèmes qui est clairement ressorti des résultats du sondage est l’appréciation des personnes résidentes et de leurs familles pour les efforts de notre personnel pour protéger la sécurité des personnes résidentes pendant cette période difficile. Nous avons aussi appris que nos communications fréquentes et nos réponses rapides étaient appréciées. Même si 94,4 % des personnes participantes étaient satisfaites ou très satisfaites de notre réponse, nous avons aussi appris que certains éléments importants pourraient être améliorés. Les familles auraient aimé des communications plus accessibles, les personnes résidentes auraient aimé plus d’occasions d’engagement et le personnel aurait aimé une plus grande clarté et une meilleure uniformité relative aux directives sur les nouvelles précautions.
Cette rétroaction est cruciale pour nous aider à planifier pour l’avenir. Même si plusieurs des suggestions reçues ont déjà été mises en pratique, nous continuerons d’utiliser nos apprentissages et de les intégrer dans notre réponse à la COVID-19 à l’avenir.

  • Nous avons incorporé les messages enregistrés pour les personnes résidentes malentendantes, les affiches à gros caractères et un calendrier de communications dans chaque établissement (communications imprimées, courriels et messages vocaux) pour les personnes résidentes et leurs familles.
  • Nous accueillons les visites sécuritaires à l’intérieur et à l’extérieur en conformité avec les directives de santé publique et avons créé un processus pour faciliter les visites de personnes de soutien désignées aux personnes résidentes. Nous avons aussi acheté des tablettes électroniques supplémentaires et embauché un personnel de soutien temporaire pour soutenir les connexions avec les personnes résidentes.
  • Nous avons établi un calendrier de communications avec le personnel, amélioré notre portail Web et notre tableau de bord intranet afin de faciliter l’accès aux précautions et aux directives organisationnelles et enrichi nos formations pour que le personnel ait accès aux programmes de connaissances les plus à jour.

Nos équipes demeurent vigilantes et sont prêtes à affronter une éventuelle deuxième vague de la COVID-19 et ces informations importantes ont été incluses dans notre planification. Nous disposons également désormais de plus d’expérience et d’informations sur la COVID-19 et sur la façon de protéger nos communautés. Par conséquent, si nous constatons une augmentation des cas dans les régions où nous opérons, nous avons mis en place des plans pour évaluer la situation et mettre en place les précautions appropriées en fonction des directives de Santé publique et avec comme priorité absolue la sécurité et le bien-être des personnes résidentes et des membres du personnel. Cela peut signifier que nous aurons mis en place des mesures de précaution accrues dans certaines communautés où le nombre de cas est plus élevé. Nous communiquerons toujours ces informations en premier lieu avec les personnes résidentes, les familles et les membres de notre équipe si cela devait se produire.
Cliquez ici pour consulter les résultats du sondage.

Semaine nationale du contrôle des infections

octobre 23, 2020

Le 19 au 23 octobre, c’est la Semaine nationale du contrôle des infections.


Tout le monde a un rôle à jouer pour prévenir et pour contrôler les infections. Lisa Snodgrass, directrice de la pratique clinique et spécialiste en contrôle des infections, dirige notre équipe de réponse à la COVID-19. Voici ses commentaires sur l’importance de la prévention et du contrôle des infections en ces temps difficiles.

Lisa Snodgrass
Lisa Snodgrass, Directrice de la pratique clinique et spécialiste en contrôle des infections, Shannex

Pourquoi la prévention et le contrôle des infections sont-ils importants?

La prévention et le contrôle des infections ont une incidence sur toutes les dimensions de nos vies et de celles des personnes résidentes. Agir de manière proactive et intégrer les activités de prévention des infections à la vie quotidienne peut avoir un impact considérable sur le nombre d’infections (COVID-19 ou autre) dans nos communautés. Des gestes aussi simples que vous laver les mains, bien désinfecter les surfaces et vous éloigner des autres quand vous vous sentez malade peuvent faire une grande différence.

Comment votre certification de Prévention et de contrôle des infections (PCI) Canada vous aide-t-elle dans votre rôle actuel?

Être membre de PCI m’a permis de gagner en connaissances sur les dimensions non cliniques de la prévention et du contrôle des infections qui ont, ultimement, une incidence sur le contexte clinique, notamment la construction et les activités d’entretien. Cette certification m’a aussi permis d’accéder à un réseau mondial d’experts en la matière, ce qui ouvre la voie vers de nouvelles manières de penser et aux solutions novatrices pour aborder les défis liés au contrôle des infections.

Quelles mesures l’équipe de Shannex prend-t-elle pour assurer sa préparation à une potentielle deuxième vague de COVID-19?

Notre équipe assure la considération de toutes les dimensions de la prévention et du contrôle des infections. Parce que la gestion de la pandémie de COVID-19 n’est pas le travail d’une seule personne, l’approche d’équipe permet le déploiement efficace d’efforts vigoureux. Nous nous réunissons régulièrement et restons au courant au sujet de la surveillance et des mises à jour provinciales. Pendant la première vague, nos équipes de première ligne, les personnes résidentes et leurs familles ont appliqué toutes nos précautions. À la lumière de leur rétroaction, nous avons fait des ajustements et avons confiance que nous sommes préparés à une deuxième vague potentielle pendant les mois d’automne et d’hiver de la pandémie.

Que peut-on faire pour aider à prévenir et à contrôler les infections?

En suivant les directives de santé publique et en intégrant des stratégies simples comme se laver les mains, porter son masque et pratiquer la distanciation physique dans ses activités quotidiennes, tout le monde peut faire une différence. De plus, la saison grippale arrivant à grands pas, il est très important de se faire vacciner afin de protéger sa santé et celle d’autrui.

Un nouvel établissement de soins de longue durée agréé ouvre ses portes à Moncton

octobre 26, 2020
Shannex - Pavillon Landry

Le Pavillon Landry est un nouvel établissement de soins de longue durée agréé de 60 lits situé sur le campus du Faubourg du Mascaret à Moncton au Nouveau-Brunswick. Avec un plan solide en conformité avec l’ensemble des directives de la Santé publique, la nouvelle communauté est officiellement ouverte et a accueilli ce matin sa première personne résidente. Les autres personnes résidentes feront du Pavillon Landry leur nouveau chez-soi au cours des prochaines semaines.


L’établissement est caractérisé par le concept novateur d’une rue principale qui crée des espaces publics familiers dont les personnes résidentes peuvent profiter en toute sécurité. Ce concept unique aide les personnes résidentes à maintenir leur indépendance, stimule les souvenirs de jeunesse, encourage l’interaction sociale et favorise le sentiment de communauté. On y trouve une mairie, un café, un salon de coiffure, une chapelle et une salle de cinéma. Le Pavillon Landry connectera éventuellement au foyer de soins existant, le Pavillon Richard, via le concept de la rue principale.


Nous sommes fiers d’agrandir notre campus existant et c’est avec fierté que nous continuerons de soutenir les personnes résidentes du Grand Moncton dans cette nouvelle communauté, et ce, pour bien des années à venir.

Série documentaire Mieux ensemble : Chapitre 4 : Reconnaissance de l’équipe

novembre 13, 2020

Better Together : Stories of Strength, Resilience and Teamwork (« Mieux ensemble : Histoires de courage, de résilience et de collaboration ») disponible en anglais seulement est une nouvelle série documentaire offrant un regard intime sur la réponse de notre organisation à la COVID-19 jusqu’à présent.


Même si la pandémie est loin d’être terminée, cette série reconnaît les personnes et les expériences qui ont façonné notre réponse et nous ont permis de tirer des leçons importantes sur comment se préparer pour l’avenir.


Les six chapitres de cette série présentent des entrevues avec notre personnel, les personnes résidentes et les membres de leurs familles.


Nous partagerons régulièrement les nouveaux chapitres et les publierons sur la liste de lecture « Better Together » sur YouTube.

Chapter 1: Better Together

Chapter 2: Mobilize & Respond

Chapter 3: Plans into Action

Chapter 4: Recognizing the Team

COVID-19 Update: November 19, 2020 – A message to our valued community

novembre 19, 2020

A message to our valued community,

The second wave of COVID-19 is here. Like you, I have watched cases of COVID-19 increase across the country and here in our Atlantic Bubble. I am sure this is as concerning to you and your family as it is to me.


Today, we are activating our second wave COVID-19 response in all Shannex, Parkland and Faubourg communities. It is critical that each of us carefully considers our actions and follows public health advice as we go about our day-to-day lives and while at work.

  • Keep gatherings small and with consistent groups.
  • Stay home when you are not feeling well.
  • Properly wear a mask when required.
  • Practice physical distancing and proper hand hygiene.
  • Download the COVID Alert App

In our communities we will be reviewing all directives with our teams and closely monitoring cases in the areas where we operate to ensure we are responding with additional precautions as needed.


Sometimes, we will need to make difficult decisions, but we make these calls to keep our residents, and to keep you, as safe as possible. You have all worked hard since the beginning of this pandemic and these efforts helped us limit the spread of COVID-19. Today, I am asking you to remain vigilant so we can protect residents and each other from this virus.


As the holiday season approaches, these precautions can be especially hard, but we do these things because we care about each other: our families, our residents, our communities. We must support each other and work together to stay safe.


We are in this together.

Réponse à la deuxième vague : Zones d’alerte élevée

novembre 20, 2020

Selon notre plan de réponse à la deuxième vague de COVID-19, nous déclarons des « zones d’alerte élevée » pour nos communautés situées dans les régions où il y a un pic de cas de COVID-19. Dans ces établissements, nous mettrons en œuvre des mesures de précaution accrues. Cette approche nous permet de protéger les personnes résidentes et le personnel en contrôlant l’entrée et la sortie d’individus dans nos communautés, tout en continuant de permettre les visites dans les établissements qui ne sont pas touchés par l’éclosion.

Si une communauté est située dans une zone d’alerte élevée, l’équipe de gestion de cet établissement contactera les personnes résidentes et leurs familles pour les informer de la situation, notamment sur les mesures de précaution en vigueur. Normalement, les précautions touchent principalement les visites et consistent des mesures suivantes. Ces mesures temporaires seront évaluées quotidiennement.

  • Dans les établissements de soins de longue durée, de soins pour perte cognitive et d’aide à la vie autonome, toutes les visites à l’intérieur, à l’extérieur et hors site sont temporairement interdites, exception faite des visites de personnes de soutien désignées préalablement identifiées et celles en soins palliatifs.
  • Les personnes résidentes sont permises de quitter l’établissement pour assister aux rendez-vous et doivent subir le dépistage actif dès leur retour.
  • Dans tout autre immeuble de vie de retraite, nous demeurons ouvert uniquement aux visites ayant lieu dans l’appartement de la personne résidente visitée. Les visiteurs reçoivent un masque médical et subissent le dépistage actif dès leur arrivée.
  • Les personnes résidentes sont permises de quitter l’établissement et doivent subir le dépistage actif dès leur retour.
  • Les personnes arrivant d’une zone d’alerte élevée ne sont pas permises de visiter les établissements à l’extérieur de cette zone.

Dans le cadre de notre plan de réponse à la deuxième vague, nous adoptons parfois des mesures de protection avant que les autorités de la santé publique ne les imposent comme directives. Ces décisions sont toujours prises selon notre principe directeur : protéger la santé et la sécurité des personnes résidentes et de notre personnel.

Les zones d’alerte élevée sont indiquées sur notre site Web : shannex.com/covid19
Pour toute question sur les zones d’alerte élevée, veuillez communiquer avec l’équipe de gestion dans votre communauté.


Pour plus d’information sur notre réponse à la deuxième vague de COVID-19 :
Ligne d’information : 1-877-541-0835
Courriel : ipac@shannex.com

Zones actives d’alerte élevée – Mise à jour : 20 novembre 2020

novembre 20, 2020

The following areas have been declared “high alert” :

  • Moncton area: Moncton, Riverview and Dieppe

Moncton area has also been designated Orange Phase by New Brunswick Public Health.

  • Halifax area: Halifax, Dartmouth, Sackville and Bedford

High Alert Areas

Communities located where there is a spike in COVID-19 cases will be declared “high alert”. For these “high alert” locations, we will implement increased precautions. This approach allows us to protect residents and team members by controlling the flow of people in and out of our communities while continuing to allow visitors in communities not affected by the outbreak.

If a community is located in a “high alert” area, residents and families will receive notification from the management team at that location including information about precautions in place. Typically, precautions will be as follows and mainly affect visiting. These will be in place temporarily and assessed daily.

  • For licensed long term care, memory care and assisted living buildings, all indoor, outdoor and off-site visits would be temporarily suspended with the exception of previously identified designated support people and palliative care visits.
  • Residents would be permitted to leave the community to attend appointments and upon return, actively screened.
  • For all other retirement living buildings, visits are permitted but must take place in the resident’s suite and visitors will be provided with a medical mask and actively screened when they arive.
  • Residents may leave the building and will be actively screen upon return.
  • Visitors coming from a high alert area will be restricted from entering any location outside the area.

As we respond to Wave 2, sometimes, we will proactively adopt protective measures before they become directives from public health bodies and this is always done with the health and safety of residents and team members as our guiding principle.

For questions or concerns about high alert areas, please contact a member of the management team at your community.

Zones actives d’alerte élevée – Mise à jour : 23 novembre 2020

novembre 23, 2020

Zones d’alerte élevée

Les communautés situées dans les régions où il y a un pic de cas de COVID-19 sont déclarées comme « zones d’alerte élevée ». Dans ces zones, nous mettrons en œuvre des mesures de précaution accrues. Cette approche nous permet de protéger les personnes résidentes et le personnel en contrôlant l’entrée et la sortie d’individus dans nos communautés, tout en continuant de permettre les visites dans les établissements qui ne sont pas touchés par l’éclosion.

Si une communauté est située dans une zone d’alerte élevée, l’équipe de gestion de cet établissement contactera les personnes résidentes et leurs familles pour les informer de la situation, notamment sur les mesures de précaution en vigueur. Normalement, les précautions touchent principalement les visites et consistent des mesures suivantes. Ces mesures temporaires seront évaluées quotidiennement.

  • Dans les établissements de soins de longue durée, de soins pour perte cognitive et d’aide à la vie autonome, toutes les visites à l’intérieur, à l’extérieur et hors site sont temporairement interdites, exception faite des visites de personnes de soutien désignées préalablement identifiées et celles en soins palliatifs.
  • Les personnes résidentes sont permises de quitter l’établissement pour assister aux rendez-vous et doivent subir le dépistage actif dès leur retour.
  • Dans tout autre immeuble de vie de retraite, nous demeurons ouvert uniquement aux visites ayant lieu dans l’appartement de la personne résidente visitée. Les visiteurs reçoivent un masque médical et subissent le dépistage actif dès leur arrivée.
  • Les personnes résidentes sont permises de quitter l’établissement et doivent subir le dépistage actif dès leur retour.
  • Les personnes arrivant d’une zone d’alerte élevée ne sont pas permises de visiter les établissements à l’extérieur de cette zone.

Dans le cadre de notre plan de réponse à la deuxième vague, nous adoptons parfois des mesures de protection avant que les autorités de la santé publique ne les imposent comme directives. Ces décisions sont toujours prises selon notre principe directeur : protéger la santé et la sécurité des personnes résidentes et de notre personnel.

Pour toute question sur les zones d’alerte élevée, veuillez communiquer avec l’équipe de gestion dans votre communauté.

Great Connections – ‘Tis the Season for Story Time at Parkland

décembre 15, 2020

The holidays wouldn’t be the same without a classic tale or two. To spread some Christmas cheer, Parkland at the Lakes residents are taking turns sharing stories that we all know and love. Recently, resident Owen Walton read a festive favourite, How the Grinch Stole Christmas by Dr. Seuss, now featured in our digital library.


This video is apart of the Story Time at Parkland series, created during the first wave of COVID-19. Although the holidays will be different this year, kids can still tune in and hear their favourite Christmas story.


This story, along with others, can be found on our YouTube playlist at https://bit.ly/3gOmOQl.


Do you have a story that you would like to share? Email your video submissions to connections@shannex.com to be added to story library!

December 15, 2020 – Six Residents of Tucker Hall in Saint John Now Recovered From COVID-19

décembre 15, 2020

Six of the 10 residents being cared for in our COVID-19 cohorting area at Tucker Hall are now considered recovered by Public Health. We expect the remaining residents to recover by the end of the week. Six of the seven Shannex employees who tested positive have also recovered and are cleared by Public Health and our Occupational Health team.


An outbreak of COVID-19 was declared at Parkland Saint John on November 20. 


“It’s a good day at Tucker Hall,” said Derek Green, Vice President of New Brunswick Operations. “This is an important milestone in our recovery from this outbreak, and we are looking forward to having all residents recover in the coming days. This would not have been possible without the tremendous support and selflessness of our dedicated team members at Tucker Hall, including those who volunteered to work exclusively in the cohorting area. Thank you for always putting residents first. I would also like to thank Public Health and the New Brunswick Provincial Rapid Management Team, clinical members of the Department of Social Development and our other community partners for their continued support.”


Public Health, the Medical Officer of Health and Shannex’s Infection Control Specialist determine when a resident has passed the infectious stage, is improving and is deemed well enough to be discharged from the cohorting area. As residents recover, there is a plan and process in place for them to be safely discharged from the cohorting area. Once all residents have recovered, the cohorting area will be decommissioned. This transition is expected to be completed by Friday, December 18.
 

December 16 – First Shannex employees receive COVID-19 Vaccine

décembre 16, 2020
Joy Samantha Aboy, Parkstone Enhanced Care.

This morning, some of our Shannex employees were among the first Nova Scotians to receive the COVID-19 vaccine.


These employees have volunteered to be available to work in designated care areas (DCAs) caring for COVID-19-positive residents, if needed.


This is an important day for those on front lines of this battle and we look forward to additional opportunities for employees and residents to receive the vaccination in the coming weeks.  

Démantèlement de la zone de rassemblement par cohorte à Tucker Hall

décembre 17, 2020

Le 20 novembre, quand une éclosion de COVID-19 a été déclarée à Tucker Hall, nous avons rapidement créé une zone de rassemblement par cohorte à Simms Court, un des quartiers dans cette communauté. Une zone de rassemblement par cohorte est un espace doté de tout ce qu’il faut pour isoler et pour prendre soin de personnes résidentes atteintes de COVID-19. Cette zone assure la sécurité des autres personnes résidentes et des autres membres du personnel de Tucker Hall.


Chaque fois qu’une personne résidente a reçu un diagnostic confirmé, elle était immédiatement transférée à la zone de rassemblement par cohorte, où les soins étaient prodigués par un personnel spécialisé. Il est prévu que Santé publique confirme plus tard cette semaine le rétablissement de toutes les personnes résidentes actuellement dans la zone de rassemblement par cohorte à Tucker Hall. Nous avons établi un plan pour assurer le départ sécuritaire des personnes résidentes de la zone de rassemblement par cohorte.


Plan de départ des personnes résidentes


Santé publique, le médecin hygiéniste et la spécialiste en contrôle des infections déterminent quand une personne résidente n’est plus infectieuse, s’améliore et a suffisamment récupéré pour quitter la zone de rassemblement par cohorte.

  • Le quatorzième jour après un diagnostic confirmé ou le début des symptômes, une évaluation approfondie de la personne résidente est effectuée.
  • Ensuite, la personne résidente demeure en isolement dans son appartement pendant encore sept jours pour qu’elle puisse récupérer physiquement, tout en gardant sa distance du reste des personnes résidentes de Simms Court.

Quand la personne résidente satisfait à ces critères, l’on considère qu’elle a récupéré et peut quitter la zone de rassemblement par cohorte.


Démantèlement de la zone de rassemblement par cohorte


Quand l’on considère que toutes les personnes résidentes ont récupéré et qu’elles ont toutes reçu l’approbation pour quitter la zone de rassemblement par cohorte, cette dernière sera démantelée.

  • Toutes les salles utilisées pour la zone de rassemblement par cohorte et toutes les aires communes de Simms Court subiront un nettoyage professionnel en profondeur.
  • Chaque membre du personnel ayant travaillé dans la zone de rassemblement par cohorte quittera les lieux pour commencer une période d’isolement de quatorze jours.
  • Les barrières physiques utilisées pour créer les murs de la zone de rassemblement par cohorte seront enlevées.

Le démantèlement de la zone de rassemblement par cohorte à Tucker Hall devrait être terminé cette semaine. Pour tout le monde qui y habite et qui y travaille, ceci représente un autre pas vers la normalité dans cette communauté. Vingt-huit jours après l’identification du dernier cas, Santé publique ne considérera plus Tucker Hall comme lieu d’éclosion.

Une résidente de Tucker Hall récupère de COVID-19 à temps pour les fêtes

décembre 17, 2020

Au cours du dernier mois, le personnel et les personnes résidentes de Tucker Hall ont fait face à de nombreux défis en raison d’une éclosion de COVID-19 déclarée le 20 novembre. Malgré ceci, Garda Bishop, une résidente âgée de 87 ans ayant reçu un diagnostic confirmé du virus, préfère parler de sa gratitude pour les soins qu’elle a reçus et penser à la réunion avec sa famille.

Quand madame Bishop a reçu son diagnostic, elle a été rapidement transférée à la zone de rassemblement par cohorte à Tucker Hall. Ici, un personnel spécialisé s’étant porté volontaire pour travailler uniquement avec les personnes résidentes atteintes de COVID-19 a pris soin d’elle. Malgré l’ajustement à ce nouvel environnement, madame Bishop affirme que le personnel était toujours là pour elle. « Je me sentais tellement confortable et en sécurité. Je n’ai jamais eu peur. Je ne veux pas quitter, » a dit madame Bishop en rigolant. « Tout le monde prend tellement bien soin de moi ici et on me tient même compagnie quand je prend mon thé le soir. »

Terri Lynn Nelson est une infirmière auxiliaire autorisée qui travaille normalement à Thomas Hall, notre foyer de soins à Fredericton. Elle était un des individus qui s’est porté volontaire pour soigner les personnes résidentes atteintes de COVID-19. Pour elle, il s’agit d’une expérience professionnelle des plus marquantes. « Avoir le privilège de prendre soin de personnes résidentes à un moment aussi difficile apporte une toute autre signification à une carrière que j’adorais déjà, » a dit Terri Lynn. « J’ai tissé des liens profonds avec les personnes résidentes et j’ai témoigné du soutien mutuel offert entre elles. Elles avaient confiance en elles-mêmes, qu’elles s’en sortiraient plus fortes qu’avant. »

Terri Lynn reconnaît aussi le travail d’équipe nécessaire pour gérer l’éclosion et pour freiner la propagation du virus à Tucker Hall. « L’équipe est une famille tellement incroyable et je suis fière d’en faire partie, même si c’est juste temporaire. »

Pour ce qu’il y ait de madame Bishop, malgré tout ce parcours, elle est contente que Santé publique ne la considère plus comme cas actif de COVID-19. « Je suis contente de ne plus être malade et je me sens aussi bien maintenant qu’avant d’avoir contracté le virus, » a dit madame Bishop. « Maintenant, je ne peux pas attendre pour voir ma famille, juste à temps pour les fêtes. »

Une résidente de Shannex Losier Hall est la première personne à recevoir le vaccin contre la COVID-19 au Nouveau-Brunswick

décembre 19, 2020
Pauline Gauvin, une résidente de Losier Hall


Plus tôt aujourd’hui, madame Pauline Gauvin, une résidente de Losier Hall à Miramichi âgée de 84 ans, est devenue la première personne au Nouveau-Brunswick à recevoir le vaccin contre la COVID-19. Elle a reçu l’inoculation dans une clinique située à l’Hôpital régional de Miramichi.


« C’est un grand jour, » a dit madame Gauvin. « Je suis heureuse d’être la première personne à recevoir ce vaccin, mais je suis aussi contente que les autres personnes résidentes et le personnel le reçoivent également. J’espère qu’il me protégera, et les autres personnes qui vivent à Losier Hall, pour que personne ne contracte ce virus. »


La semaine dernière, la province a annoncé que la première livraison du virus arrivera à Miramichi et que les personnes résidentes et le personnel d’établissements de soins de longue durée seront parmi les premiers individus à le recevoir. Nos foyers de soins et notre communauté de vie de retraite à Miramichi se sont immédiatement mis à travailler avec Santé publique et d’autres partenaires communautaires sur les détails logistiques du transport sécuritaire de chaque personne résidente à l’hôpital pour l’administration du vaccin.


Kelley McKibbon, une préposée aux personnes résidentes à Losier Hall, a été vaccinée dans cette même clinique.


Kelley est convaincue qu’elle a pris la bonne décision. « Comme travailleuse de santé de première ligne, ça me rassure de savoir que le vaccin est une autre mesure de protection pour aider à protéger les personnes les plus vulnérables dans notre communauté, » a-t-elle dit.


En plus de madame Gauvin et Kelley, au-delà de 350 autres personnes résidentes et membres du personnel de Losier Hall, de Bridgeview Hall et de Parkland on the River à Miramichi recevront le vaccin cette fin de semaine.


Chaque individu recevra un total de deux doses du vaccin. La première dose est administrée aujourd’hui et demain, et la deuxième trois semaines plus tard.

Kelley McKibbon, une préposée aux personnes résidentes à Losier Hall

A Message of Gratitude and Best Wishes

décembre 23, 2020

The year 2020 has had many challenging days. Some of the hardest over the past few weeks. Through it all, our dedicated employees showed up with care and compassion in their hearts, driven forward by a commitment to resident safety and wellbeing. Together, we worked to protect our residents and each other. Something we could not accomplish on our own.


We are grateful for the understanding and cooperation from residents and families. We know it is difficult to comply with the many restrictions in place during this pandemic. We look forward to when we can easily be together again.


We commend our government partners for the difficult decisions they have made and the support they have provided throughout the first and second waves of the pandemic. This collaboration has helped us in controlling the outbreaks of COVID-19 we have faced. 


Thank you for your ongoing trust and support. We wish you a safe, healthy and peaceful holiday season, and a bright New Year.


Sincerely,
Jason Shannon
President and COO
Shannex Incorporated

Resident and Family Resources

janvier 7, 2021
Parkland on Eglinton West residents, Clayton Gyotoku and Jessie Ebata.

Resident and Family Resources

As a resident or family member in our community, we recognize and value your input and feedback. We firmly believe that you come first and respect your choices as well as those who share your community. Your voice and your ideas are central to our decision-making and in the care and services we provide. By sharing ideas, fostering teamwork and including you at all levels of the organization, we strive to create a community that you can be proud to call home. The following are some tools and resources available to you at any time.

RESIDENT AND FAMILY ADVISORY COMMITTEE
A meaningful way to become engaged with our communities. It also serves to uplift and reflect residents’ voices in everything we do. The Committee includes residents and family members across Nova Scotia, New Brunswick and Ontario.

RESIDENT AND FAMILY COUNCILS
Each campus has its own resident and family councils to provide input and influence decisions that are being made in each community every day to improve the overall resident and family experience. To learn more, please speak with a member of your management team.

RESIDENT AND FAMILY PORTAL
An online resource that helps you stay connected with our communities. It’s a one-stop-shop for important news, information, documents and tools that you need to continue to make your voice heard and support your loved ones. Visit shannex.com/ communityportal to access the portal.

RESIDENT AND FAMILY LIAISON
Katherine VanBuskirk is our Resident and Family Liaison, she is happy to answer your questions, address your concerns and provide you with support related to any aspect of care or service. She can be reached by phone at 902-406-8297.

STAY CONNECTED
Whether you have a question, comment or concern, you can always reach us. Zoom meetings, site-level communications and Connections are some of the many ways you can stay in touch. As always, our team members are available to make sure you have all the details you need to know for you and your loved one. Contact information for your community is available at shannex.com under the locations tab. See what our vibrant communities are up to by following us on Facebook and Twitter.

Les personnes résidentes de Parkland Saint John recevront le vaccin contre la COVID-19

janvier 14, 2021

Demain, le 15 janvier 2021, les personnes résidentes de Parkland Saint John recevront le vaccin de Moderna.

La docteure Russell a fait l’annonce aujourd’hui pendant un point de presse. Les personnes résidentes de Tucker Hall qui habitent les quartiers Mayflower Court, Simms Court et Rockwood Court, ainsi que Carleton Hall, Howe Hall et Millidge Hall, recevront le vaccin.

« Nous exprimons à Santé publique notre gratitude pour la priorité accordée aux personnes résidentes de notre communauté de Parkland Saint John, » a dit Derek Green, vice-président, opérations, Nouveau-Brunswick. « Nous comprenons que cette décision peut être décevante pour les personnes qui ne pourront pas recevoir le vaccin pour l’instant, mais nous savons que la docteure Russell et son équipe font tout en leur possible pour prendre des décisions sur les vaccins qui tiennent compte de la sécurité des personnes résidentes. Nous devons avoir confiance que le vaccin sera offert aussitôt qu’il est prudent de le faire, et nous serons prêts. »

La vaccination commence demain matin. Nous en avons déjà communiqué les détails à toutes les personnes résidentes et leurs familles.

C’est un privilège pour nous de prendre soin des personnes les plus vulnérables dans nos communautés. Nous reconnaissons que ce privilège est accompagné de la grande responsabilité de protéger leur santé et leur bien-être et nous apprécions le degré de protection supplémentaire pour Parkland Saint John que représente le vaccin contre la COVID-19.

Shannex and Parkland Communities Celebrate Milestones in Fight Against COVID-19

janvier 18, 2021

Last week, residents at four Shannex and Parkland communities rolled up their sleeves to receive their first dose of the Moderna vaccine.


“Shannex, Parkland and Faubourg employees are passionate about keeping our residents safe and we have all looked forward to being able to add this new layer of protection,” said Jason Shannon, President and Chief Operating Officer. “As more locations receive their supply of the vaccine for residents, we will be ready.”


Each person will be given a total of two doses of the vaccine. The second dose for these residents will be administered in three weeks.

Charles Hicks
Charles Hicks, Parkland on the Glen resident
Rose O'Hanlon
Rose O’Hanlon, Parkland on the Glen resident

Parkland on the Glen residents Charles Hicks and Rose O’Hanlon were first in line for the vaccine at this Mississauga community on Tuesday, Jan. 12. Additional residents will be vaccinated this week and employees received the Pfizer vaccine on Thursday, Jan. 14. 

Neil Watson
Neil Watson, Parkstone Enhanced Care resident

Our first Nova Scotia long term care residents received the vaccine on Thursday, Jan.14 at Parkstone Enhanced Care. Pictured is resident Neil Watson. Long Term Care employees in Nova Scotia began receiving the Pfizer vaccine as of December 2020.

Vaccination clinics were also held for residents at Parkland on Eglinton West on Thursday, Jan. 14.

Parkland Saint John
Vaccines being administered at Parkland Saint John

On Friday, Jan. 15, residents at Parkland Saint John, received the vaccine. Due to an ongoing outbreak of COVID-19 in the community, residents of two neighbourhoods will receive the vaccine at a later date.

Keeping the Conversation Going. We Support Bell Let’s Talk Day.

janvier 28, 2021

Today Parkland and Shannex locations across Canada will be taking part in Bell Let’s Talk Day. Now more than ever, it’s important to talk about mental health.


We will be taking part by texting, tweeting, watching and sharing on social media to keep the conversation about mental health ongoing.


Today, Bell will contribute five cents to mental health initiatives through text messaging, social media engagement, video views and phone calls. You can participate on multiple social media platforms including Facebook, Twitter, Instagram, TikTok, YouTube and Snapchat through Bell, Bell Aliant and Bell MTS.


Mental health is important. Self care is important. We encourage everyone to add to the success of this initiative by continuing the conversation about mental health.


Take time for yourself and talk with someone you care about today.


Show your support! #BellLetsTalk. Find out more at: https://letstalk.bell.ca/en/bell-lets-talk-day

Rapport communautaire sur la COVID-19 : Nouveau-Brunswick en date du 16 février, 16 h 30

février 16, 2021

Mise à jour sur la COVID-19 : 16 février, 16 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Aujourd’hui, nous avons le plaisir d’annoncer que Santé publique a officiellement déclaré que l’éclosion à Tucker Hall est terminée. Vingt-huit jours se sont écoulés depuis l’identification du dernier cas dans notre communauté.


Nous tenons à remercier l’équipe entière de Tucker Hall et de Parkland Saint John pour leur dévouement et leurs efforts continus pour prendre soin des personnes résidentes au cours des derniers mois. C’est en suivant les mesures rigoureuses de prévention et de contrôle des infections et en s’entraidant que l’équipe a pu traverser les difficultés des derniers mois.


Nous voulons aussi saisir cette occasion pour remercier l’équipe PROMPT, les membres de l’équipe du ministère du Développement social et nos partenaires communautaires qui ont fourni un soutien sur les lieux ou à distance. Merci d’être là pour nous quand nous en avons eu le plus besoin.


Et aux personnes résidentes et leurs familles, merci pour votre patience et votre encouragement. Notre équipe n’aurait pas pu faire tout ce qu’il y avait à faire sans votre soutien, et nous en sommes éternellement reconnaissants.


Bien que l’éclosion soit terminée, nous n’arrêtons pas là. Notre équipe s’engage à continuer de travailler ensemble et de suivre toutes les directives de Santé publique pour protéger tout le monde à Parkland Saint John.

Mise à jour sur la COVID-19 : 4 février, 10 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons le plaisir d’annoncer que nous avons reçu de Santé publique tous les résultats de tests subis le lundi 1er février 2021 par les personnes résidentes et le personnel de Tucker Hall et qu’ils sont tous négatifs. Il s’agit de la quatrième série consécutive de tests sans confirmation de nouveau cas. Il n’y a actuellement aucun cas actif à Tucker Hall.


Selon les directives de Santé publique, les personnes résidentes et le personnel de Tucker Hall subiront le dépistage répété tôt la semaine prochaine. L’éclosion à Tucker Hall sera considérée comme terminée 28 jours après le diagnostic du dernier cas. Entre-temps, nous continuons de travailler en étroite collaboration avec Santé publique pour assurer l’application de précautions pour protéger notre communauté.


Nous tenons à exprimer notre gratitude envers notre personnel dévoué, l’équipe du ministère de Développement social, Santé publique, l’équipe PROMPT et les autres partenaires communautaires qui travaillent à nos côtés depuis plusieurs mois pour gérer cette éclosion. Merci pour votre compassion, de prendre soin des personnes résidentes et de soutenir les uns les autres pendant cette période difficile.

Mise à jour sur la COVID-19 : 27 janvier, 17 h 00 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


C’est avec une grande tristesse que nous annonçons un autre décès à Lily Court. Une des chères personnes résidentes atteinte de COVID-19 est décédée hier.


« C’est une perte déchirante pour tout le monde à Lily Court, » a dit Derek Green, vice-président, opérations, Nouveau-Brunswick. « Nous prenons part au deuil que vivent la famille et les proches et leur offrons nos plus sincères condoléances pour la perte de cet être cher. »


Après en avoir discuté avec la famille de la personne résidente et avec la permission de celle-ci, nous partageons cette nouvelle afin d’honorer sa vie et parce qu’elle était membre de notre communauté de Lily Court pendant cette période difficile. Le partage de cette information ne constitue pas un commentaire sur le statut de la maladie de cette personne ni sur la cause de son décès.


Aujourd’hui nous avons contacté par téléphone chaque famille de Lily Court et avons envoyé une mise à jour à notre communauté interne de personnes résidentes, de familles et de personnel de Parkland Saint John. Nous offrirons aussi des appels virtuels aux personnes résidentes et aux familles de Tucker Hall pour qu’elles puissent échanger avec notre personnel.


Mise à jour sur le dépistage
Nous avons maintenant reçu de Santé publique tous les résultats de tests de dépistage effectués lundi : aucun nouveau cas n’a été identifié. Actuellement, il y a un cas actif chez une personne résidente et deux cas actifs chez le personnel.


Les gestes de gentillesse démontrés envers nous par la communauté sont extraordinaires, et nous tenons à exprimer notre gratitude. Nous recevons votre encouragement, qui fait le plus grand bien à notre équipe.


Note à l’intention des médias : Nous avons aussi récemment appris que la cause d’un des décès à Lily Court que nous avons annoncé le dimanche 24 janvier est attribuable aux complications sous-jacentes, dont la COVID-19.   

Mise à jour sur la COVID-19 : 24 janvier, 16 h 30 – Éclosion à Parkland Saint John 

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


C’est avec une grande tristesse que nous partageons la nouvelle du décès de deux personnes résidentes de Lily Court atteintes de COVID-19.


Une personne résidente est décédée le jeudi 21 janvier et une autre le vendredi 22 janvier.


« En cette période difficile, nous avons perdu trop de personnes sans avoir eu l’occasion de célébrer leurs vies ni la possibilité de nous rassembler pour partager le deuil, » a dit Derek Green, vice-président, opérations, Nouveau-Brunswick. « Ces deux familles ont aussi dû composer avec le stress supplémentaire lié à la perte de proches en raison de la COVID-19. Nous nous joignons à la communauté de Lily Court afin d’exprimer nos condoléances pour leur perte. »


Nous avons communiqué directement par téléphone avec les familles de Lily Court pour partager cette nouvelle et nous nous rassemblerons demain par appel virtuel pour écouter leurs préoccupations et pour continuer de maintenir un dialogue ouvert.


Les décès liés à la COVID-19
Il est parfois compliqué de confirmer qu’une personne résidente est décédée de COVID-19 parce que nous devons travailler avec plusieurs partenaires de soins de santé. Pour Shannex, la communication ouverte avec les personnes résidentes, leurs familles et le personnel est une priorité; nous comprenons que le retard à communiquer les détails peut créer de la confusion, et nous vous prions de nous en excuser.


Nous savons qu’il s’agit d’un temps difficile pour tout le monde, et nous croyons de tout cœur qu’il faut honorer la vie de chaque personne résidente dans nos communautés qui nous quitte. Il a été difficile pour les familles, et pour notre personnel, de célébrer la vie des personnes résidentes comme nous le voudrions. Quand il sera possible de le faire, nous avons l’intention de les honorer de manière appropriée.


Mise à jour sur le dépistage
Nous avons reçu de Santé publique tous les résultats du dépistage effectué auprès des personnes résidentes et du personnel le jeudi 21 janvier à Tucker Hall. Aucun nouveau cas n’a été identifié depuis notre dernière mise à jour. Actuellement à Tucker Hall il y a deux cas actifs chez les personnes résidentes, et trois chez le personnel, car certains des cas identifiés ne sont plus actifs. Les personnes résidentes et le personnel de Tucker Hall subiront de nouveau le dépistage tôt la semaine prochaine.
Nous tenons à remercier la communauté pour le soutien offert aux personnes résidentes, aux familles et au personnel de Tucker Hall pendant cette période difficile. Nous apprécions énormément le défilé de personnel de première intervention qui a passé devant notre communauté vendredi dernier pour montrer son respect et son soutien. Nous n’oublierons jamais ce geste de compassion.

Mise à jour sur la COVID-19 : 20 janvier, 20 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour à notre publication Web du 19 janvier 2021.


Nous avons reçu de Santé publique tous les résultats de tests répétés des personnes résidentes et du personnel de Tucker Hall effectués le lundi 18 janvier. À part le nouveau cas chez le personnel identifié hier, tous les autres nouveaux résultats étaient négatifs. Le total des cas actifs est maintenant quatorze personnes résidentes et sept membres du personnel.


Les personnes résidentes et le personnel de Tucker Hall subiront de nouveau le dépistage plus tard cette semaine.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 19 janvier, 21 h 30 – Éclosion à Parkland Saint John

C’est avec une grande tristesse que nous annonçons aujourd’hui un autre décès dans notre communauté. Une des personnes résidentes de Lily Court à Tucker Hall atteinte de COVID-19 est décédée.


« C’est un autre triste jour à Tucker Hall. En cette période difficile, nous exprimons nos condoléances les plus sincères aux proches de la personne résidente, » a dit Derek Green, vice-président, opérations, Nouveau-Brunswick. « Étant donné la nature unique de ce quartier, les personnes résidentes, les familles et le personnel à Lily Court partagent un lien spécial. Aujourd’hui, nous pleurons ensemble la perte d’une personne très spéciale de cette communauté. »


Plus tôt aujourd’hui, nous avons communiqué directement avec chaque famille de Lily Court pour partager cette nouvelle et nous nous rassemblerons demain par appel virtuel pour écouter leurs préoccupations et pour répondre à leurs questions. Pour le personnel, nous avons organisé l’offre de services de consultation sur les lieux par notre programme d’aide aux employés et aux familles. Les individus peuvent aussi accéder directement à ce soutien.


Nous n’avons pas encore reçu de Santé publique tous les résultats des tests effectués hier auprès des personnes résidentes et du personnel de Tucker Hall. Jusqu’à présent, un nouveau cas a été identifié chez le personnel. Nous publierons une autre mise à jour aussitôt tous les résultats reçus. À Tucker Hall, il y a actuellement 14 cas actifs chez les personnes résidentes et 10 chez le personnel.


Le dépistage répété aura lieu encore plus tard cette semaine pour l’ensemble des personnes résidentes et du personnel de Tucker Hall.


Nous tenons à exprimer notre profonde gratitude envers la communauté plus large, qui continue de nous soutenir pendant cette période difficile. Merci beaucoup à notre personnel dévoué et compatissant, à la Santé publique, aux membres de l’équipe PROMPT, au ministère du Développement social et à tous nos partenaires de confiance. Nous remercions particulièrement les personnes résidentes et les familles de Tucker Hall pour leur patience et leur soutien continu.

Mise à jour sur la COVID-19 : 15 janvier, 19 h 00 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons reçu de Santé publique tous les résultats de tests répétés des personnes résidentes et du personnel de Tucker Hall effectués hier. Un nouveau cas a été identifié chez une personne résidente. Tous les autres nouveaux résultats étaient négatifs. Le total des cas confirmés à Tucker Hall est maintenant de quinze personnes résidentes et neuf membres du personnel. Les cas de deux membres du personnel sont considérés guéris.


Selon la direction de Santé publique, le dépistage répété de l’ensemble des personnes résidentes et du personnel de Tucker Hall se poursuivra la semaine prochaine. C’est le dépistage répété qui nous a permis d’identifier les cas chez les personnes sans symptômes et de freiner la propagation du virus.
Nous tenons à exprimer nos plus sincères remerciements à notre équipe dévouée, qui est une source constante de confort et de soutien pour les personnes résidentes pendant cette période difficile. Nous exprimons aussi notre gratitude aux membres de l’équipe PROMPT, aux membres de l’équipe clinique du ministère du Développement social et aux autres partenaires de santé communautaire. Nous apprécions énormément leur collaboration et leur soutien continus.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 14 janvier, 17 h 00 – Éclosion à Parkland Riverview

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Riverview.


C’est avec plaisir que nous annonçons que les résultats de tous les tests de dépistage effectués le mardi 13 janvier auprès des personnes résidentes et du personnel de Canterbury Hall sont négatifs. Nous continuons de travailler en étroite collaboration avec Santé publique et prévoyons une autre série de tests la semaine prochaine.


Par mesure de précaution, toutes les personnes résidentes de Canterbury Hall continueront de s’isoler dans leur appartement et de recevoir le soutien du personnel, qui favorise leur engagement en animant des activités et en facilitant les appels téléphoniques ou virtuels avec les proches.


Nous sommes reconnaissants du soutien de notre personnel à Parkland Riverview et de l’équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMPT). Ensemble, nous avons travaillé fort pour protéger notre communauté.


Nous continuerons de fournir des mises à jour au fur et à mesure de la disponibilité de nouvelles informations.

Mise à jour sur la COVID-19 : 13 janvier, 13 h 30 – Éclosion à Parkland Saint John

Nous annonçons ce matin une autre triste nouvelle : le décès d’une autre personne résidente de Lily Court.


« C’est un moment tragique pour tout le monde à Tucker Hall, et surtout pour les familles des personnes que nous avons perdues, » a dit Derek Green, vice-président, opérations, Nouveau-Brunswick. « C’était pour nous un privilège de faire partie de leur vie. Comme membres irremplaçables de notre communauté, leur perte nous touche profondément. »


Nous communiquons directement avec les familles de Lily Court. Hier soir nous leur avons parlé individuellement par téléphone et nous nous sommes rassemblées par Zoom afin d’écouter leurs préoccupations et de répondre à leurs questions. Nous comprenons qu’il s’agit d’une période très difficile pour elles et pour chaque membre de la communauté de Tucker Hall.


Nous avons maintenant reçu tous les résultats du dépistage effectué lundi dernier auprès des personnes résidentes et du personnel de Tucker Hall. Trois nouveaux cas ont été confirmés chez des personnes résidentes et un autre chez le personnel. Présentement, le total des cas actifs à Tucker Hall est de 14 personnes résidentes et 11 membres du personnel.


Nous voulons remercier la communauté pour le soutien qu’elle continue de nous offrir. Nous apprécions profondément le dévouement de notre personnel, le soutien des personnes résidentes et de leurs familles et l’aide que nous recevons de nos partenaires de santé.

Mise à jour sur la COVID-19 : 12 janvier, 14 h 30 – Éclosion à Parkland Saint John

C’est avec tristesse que nous annonçons aujourd’hui le décès de deux personnes résidentes de Lily Court à Tucker Hall atteintes de COVID-19.


Nous offrons nos plus sincères condoléances aux proches des deux personnes résidentes pendant cette période des plus difficiles. Nos cœurs souffrent pour la communauté de Lily Court, un groupe soudé de personnes résidentes, de familles et de membres du personnel. Ces deux personnes membres bien aimées du quartier manqueront énormément à tout le monde.


« J’ai eu l’occasion de parler avec les familles et il n’y a pas de mots qui peuvent soulager la douleur qu’elles vivent, » a dit Jason Shannon, président et directeur de l’exploitation, Shannex Inc. « Nous connaissons le vide laissé, même dans les circonstances usuelles, mais c’est pire pendant une pandémie parce que les familles ne pouvaient pas passer du temps de qualité avec leur proche durant ses derniers jours. C’est très difficile pour la famille et c’est difficile pour le personnel qui en prenait soin. Nous pensons à elles pendant cette période. »


Les personnes résidentes de Lily Court touchées sont soignées par notre personnel endeuillé qui demeure toutefois une source de force et de soutien pour les personnes résidentes et pour l’équipe.
Nous voulons remercier la communauté pour le soutien qu’elle continue de nous offrir.

Mise à jour sur la COVID-19 : 9 janvier, 21 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons reçu de Santé publique tous les résultats des tests de dépistage des personnes résidentes et du personnel effectués hier à Tucker Hall. Un cas de plus chez les personnes résidentes et deux autres cas chez le personnel ont été identifiés. Tout autre résultat était négatif. Présentement, le total des cas confirmés à Tucker Hall est de quatorze personnes résidentes et de dix membres du personnel.
Le dépistage répété sera effectué le lundi 11 janvier et encore le jeudi 14 janvier. La répétition régulière du dépistage nous permet d’identifier les cas chez les personnes résidentes ou les membres du personnel qui ne manifestent pas de symptômes.


Durant cette période difficile, nous tenons à remercier notre équipe pour leur persévérance et pour les innombrables gestes de gentillesse et de compassion qu’il pose tous les jours envers les personnes résidentes pendant que nous traversons ensemble ce moment difficile.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 8 janvier, 18 h 30 – Éclosion à Parkland Riverview

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Riverview.


Nous avons le plaisir de vous informer que Santé publique a confirmé le traitement de tous les tests effectués hier, le 7 janvier, à Canterbury Hall, et que tous les résultats sont négatifs, et ce, à la fois pour les personnes résidentes et pour le personnel.


Par mesure de précaution, toutes les personnes résidentes de Canterbury Hall continueront de s’isoler dans leur appartement et de recevoir le soutien du personnel, qui favorise leur engagement en animant des activités et en facilitant les appels téléphoniques ou virtuels avec les proches.


Tout au cours de ce processus, nous continuons de travailler en étroite collaboration avec Santé publique. Le dépistage répété se poursuivra la semaine prochaine.


Nous sommes reconnaissants du soutien de notre personnel dévoué pendant que nous traversons ensemble cette période difficile. Nous exprimons aussi notre gratitude à l’équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMPT).


Nous continuerons de fournir des mises à jour au fur et à mesure de la disponibilité de nouvelles informations.

Mise à jour sur la COVID-19 : 8 janvier, 18 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Depuis notre dernière mise à jour, Santé publique nous a informé que des cas additionnels ont été identifiés chez une personne résidente et deux membres du personnel. Le total des cas à Tucker Hall est maintenant treize personnes résidentes et huit membres du personnel. La personne membre du personnel, qui s’isole présentement chez elle, est soutenue et suivie par notre équipe de santé au travail et Santé publique.


Chaque personne résidente de Tucker Hall continuera de s’isoler dans son appartement et de recevoir le soutien de notre personnel. Elles reçoivent aussi le soutien du personnel de travail social du ministère du Développement social. Dans chacun des quartiers de Tucker Hall, ces équipes de travail social offrent un soutien émotionnel et social aux personnes résidentes.


Les tests de dépistage répété nous ont permis d’identifier les cas confirmés chez les personnes sans symptômes et de freiner la propagation du virus. En conformité avec les directives de santé publique,  l’ensemble des personnes résidentes et du personnel a subi le dépistage répété hier. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Nous tenons à remercier notre équipe dévoué et compatissante à Parkland Saint John, qui continue de mettre les personnes résidentes en premier. Nous apprécions également le soutien continu de Santé publique, de l’équipe PROMPT et de nos autres partenaires communautaires.
Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 7 janvier, 13 h 00 – Éclosion à Parkland Riverview

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Riverview.


Santé publique nous a informé qu’une personne qui travaille à Canterbury Hall, une communauté résidentielle avec assistance (soins spéciaux) à Riverview (Nouveau-Brunswick), a reçu un diagnostic confirmé de COVID-19.  Santé publique se charge maintenant du dossier et nous fournit des directives.
L’équipe de gestion est soutenue par l’équipe de réponse à la COVID-19 de Shannex, laquelle comprend notre spécialiste en prévention et contrôle des infections et des membres de l’équipe de santé, sécurité et bien-être au travail. Ensemble, ces équipes s’assureront que les toutes les personnes résidentes et l’ensemble du personnel appliquent les mesures de précautions appropriées, leur santé et leur sécurité étant notre première priorité.


Par mesure de précaution, toute personne résidente de Canterbury Hall est présentement en isolement dans son appartement. L’ensemble des personnes résidentes et du personnel de Canterbury Hall subiront le dépistage aujourd’hui. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Le personnel doit continuer de suivre toutes les précautions en vigueur, notamment le dépistage actif avec prise de température, le port du masque et d’autres équipements de protection personnelle, la bonne hygiène des mains et la distanciation physique.


Notre organisation entière continue de déployer tous ses efforts pour soutenir nos communautés pendant cette période difficile. Nous avons communiqué ces informations à tout le personnel, ainsi qu’à toutes les personnes résidentes et leurs familles. Nous continuerons de fournir des mises à jour au fur et à mesure de la disponibilité de nouvelles informations.

Mise à jour sur la COVID-19 : 6 janvier, 21 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons reçu tous les résultats de tests de dépistage effectués hier auprès des personnes résidentes et du personnel. Depuis notre dernière mise à jour, aucun nouveau cas chez les personnes résidentes n’a été confirmé. Trois nouveaux cas ont été confirmés chez le personnel. Le total des cas confirmés à Tucker Hall est maintenant onze personnes résidentes et sept membres du personnel. Ces informations ont déjà été communiquées à toutes les personnes résidentes, à leurs familles et au personnel de Tucker Hall.


Le dépistage répété est prévu le vendredi 8 janvier 2021. Toutes les personnes résidentes de Tucker Hall continuent de s’isoler dans leur appartement avec le soutien de notre équipe, qui anime des activités et facilite les appels téléphoniques ou virtuels avec les proches.


Nous continuons de puiser de la force dans la résilience des personnes résidentes, qui nous inspirent tous les jours. Nous tenons à reconnaître notre personnel dévoué et nos partenaires de santé qui travaillent à nos côtés pour gérer cette éclosion.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 5 janvier, 21 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Les personnes résidentes et le personnel de Tucker Hall ont subi les tests de dépistage aujourd’hui, et nous commençons à en recevoir les résultats. Depuis notre dernière mise à jour, dix nouveaux cas ont été confirmés chez les personnes résidentes et trois nouveaux cas ont été confirmés chez le personnel, ce qui donne un total actuel des cas de onze personnes résidentes et quatre membres du personnel de Tucker Hall. Nous prévoyons que la rentrée de tous les résultats prendra jusqu’à demain soir. Jusqu’à présent, tous les cas confirmés sont à Lily Court. Nous avons communiqué avec les familles des personnes résidentes touchées et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussitôt le rapport complet reçu.


Il s’agit d’une nouvelle troublante pour la communauté de Parkland Saint John. Les personnes résidentes et les familles de Tucker Hall ont déjà traversé un moment très difficile, et nous regrettons qu’elles doivent maintenant faire face à cette période d’incertitude et d’isolement. Mais nous sommes là avec elles. Notre équipe à Tucker Hall est dévouée, compatissante et courageuse; notre engagement à la responsabilité de soutenir les personnes résidentes et nos collègues ne fera que s’approfondir.


Présentement, toute personne résidente de Tucker Hall s’isole dans son appartement et reçoit le soutien du personnel. Notre équipe de santé au travail et Santé publique offrent un soutien et font le suivi des membres du personnel ayant reçu un diagnostic confirmé. Nous continuons de travailler en étroite collaboration avec Santé publique pour effectuer le suivi des contacts et pour déterminer l’échéancier du dépistage répété des personnes résidentes et du personnel.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 5 janvier, 10 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Santé publique nous a informé qu’une personne résidente de Tucker Hall et un individu qui y travaille ont reçu des diagnostics confirmés de COVID-19. En collaboration avec Santé publique, nous effectuons un examen de la situation et un suivi rigoureux des contacts.


À titre de mesure de précaution, toutes les personnes résidentes de Tucker Hall sont actuellement en confinement dans leurs appartements. Le dépistage répété de toutes les personnes résidentes et du personnel de Tucker Hall aura lieu aujourd’hui. Notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible. Aucune visite n’est actuellement permise dans Tucker Hall.


« Il s’agit d’une nouvelle décevante pour tout le monde à Tucker Hall, mais surtout pour les personnes résidentes et les familles ayant déjà souffert pendant la première partie de cette éclosion », a dit Derek Green, vice-président, opérations au Nouveau-Brunswick. « Lutter contre ce virus est très difficile, mais nous travaillons en étroite collaboration avec nos partenaires de Santé publique et faisons tout en notre possible afin de protéger notre communauté et de franchir cette période pour que les familles puissent de nouveau se rassembler en toute sécurité. »


L’ensemble des mesures de précautions demeure en vigueur pour tout le personnel, dont le dépistage actif avec prise de température, l’utilisation de masques et d’autres équipements de protection personnelle, la bonne hygiène des mains et la distanciation physique appropriée.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 30 décembre, 20 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons reçu tous les résultats de tests répétés des personnes résidentes et du personnel de Simms Court effectués le mardi 29 décembre. Aucun nouveau cas n’été identifié par Santé publique.
Le statut d’éclosion à Tucker Hall terminera 28 jours après l’identification du dernier cas. Entre-temps, notre équipe continue de travailler en étroite collaboration avec Santé publique afin d’assurer l’application de précautions pour protéger notre communauté. Nous travaillons aussi ensemble pour élaborer un plan permettant à encore plus de personnes de soutien désignées de visiter leurs proches dans nos communautés. Dans les prochains jours, nous communiquerons directement avec les personnes résidentes et leurs familles pour partager plus de détails à ce sujet.


À chaque individu qui nous a soutenu au cours des dernières semaines, nous exprimons notre plus sincère gratitude. À notre personnel de première ligne, de ménage, d’entretien, de loisirs et de soutien, ainsi qu’à Santé publique, aux membres de l’équipe PROMT, à notre équipe de gestion et à nos partenaires communautaires, merci beaucoup de toujours prioriser les personnes résidentes. Et aux très chères familles, merci beaucoup pour votre patience. Nous serons éternellement reconnaissants de votre soutien.

Mise à jour sur la COVID-19 : 16 décembre, 20 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 à Tucker Hall dans la communauté de Parkland Saint John.


Nous avons reçu tous les résultats des tests de dépistage répété effectués le mardi 15 décembre auprès des personnes résidentes et du personnel de Tucker Hall. Santé publique n’a identifié aucun nouveau cas chez les personnes résidentes. Un nouveau cas a été identifié chez une personne qui travaille dans la zone de rassemblement par cohorte. En collaboration avec Santé publique, nous examinons activement la situation. La personne atteinte est maintenant soutenue et suivie par l’équipe de santé au travail et par Santé publique.


Le total de cas confirmés à Parkland Saint John est de vingt : onze personnes résidentes, huit membres du personnel et une personne qui n’est pas une employée de Shannex.


Nous avons le plaisir d’annoncer que, selon Santé publique, neuf des dix personnes résidentes présentement dans la zone de rassemblement par cohorte à Tucker Hall se sont maintenant rétablies. De plus, six des huit membres du personnel de Shannex ayant reçu un diagnostic confirmé s’en sont également rétablis et, selon Santé publique et notre équipe de santé au travail, ne représentent plus des cas actifs.


Le dépistage répété s’est avéré essentiel pour nous aider à identifier les cas positifs chez les individus sans symptômes et à freiner la propagation du virus. En conformité avec les directives de santé publique, l’ensemble des personnes résidentes et du personnel de Simms Court subira une nouvelle série de tests le jeudi 17 décembre. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Nous tenons à exprimer notre plus sincère reconnaissance pour notre personnel dévoué et compatissant et pour les membres de l’équipe PROMPT. Nous apprécions grandement leur collaboration et leur soutien continus.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 13 décembre, 14 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons reçu de Santé publique tous les résultats de la série de tests répétés effectuée le vendredi 11 décembre auprès du personnel de Simms Court à Tucker Hall. Un nouveau cas chez le personnel de la zone de rassemblement par cohorte a été identifié. Nous investiguons la situation en collaboration avec Santé publique. La personne atteinte est suivie et soutenue à la fois par notre équipe de santé au travail et par Santé publique.


Bien que cette nouvelle soit troublante, elle souligne encore une fois l’importance des tests répétés, car la période d’incubation de ce virus est particulièrement longue. En conformité avec les directives de Santé publique, les personnes résidentes et le personnel de Tucker Hall subiront de nouveau le test de dépistage le mardi 15 décembre.


Présentement, notre personnel dévoué de la zone de rassemblement par cohorte prend soin de dix personnes résidentes. Malheureusement, une des personnes résidentes dans la zone de rassemblement par cohorte est décédée en raison de complications non liées à la COVID-19. Nous offrons nos plus sincères condoléances à la famille de cette personne membre de la communauté de Tucker Hall.
Le total de cas confirmés à Parkland Saint John est de dix-neuf : onze personnes résidentes, sept membres du personnel et une personne qui n’est pas employée par Shannex. Cinq membres du personnel de Shannex s’en sont rétablis et ont reçu l’approbation de Santé publique et de notre équipe de santé au travail pour retourner au travail cette semaine.


Nous travaillons en étroite collaboration avec Santé publique pour exécuter en toute sécurité notre plan d’autorisation de départ de la zone de rassemblement par cohorte pour les personnes résidentes complètement rétablies.


Nous apprécions énormément le dévouement constant de notre personnel et tenons à exprimer notre reconnaissance continue pour le soutien et la collaboration de nos partenaires de soins de santé.
Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 10 décembre, 17 h 30 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Nous avons maintenant reçu de Santé publique tous les résultats de tests effectués le mardi 8 décembre à Tucker Hall. Nous avons le plaisir d’annoncer que tous les résultats de tests auprès des personnes résidentes et du personnel de Tucker Hall sont négatifs. Un nouveau cas a été confirmé chez une personne qui n’est pas employée par Shannex, mais qui offrait un soutien à la communauté.


Présentement, le total de cas confirmés à Parkland Saint John est de dix-huit : onze personnes résidentes, six membres du personnel et une personne qui n’est pas employée par Shannex. Deux membres du personnel de Shannex s’en sont rétablis et ont reçu l’approbation de Santé publique et de notre équipe de santé au travail pour retourner au travail plus tard cette semaine. Notre personnel dévoué continue de prendre soin des personnes résidentes atteintes dans la zone de rassemblement par cohorte située à Simms Court.


Nous discutons maintenant avec Santé publique de comment autoriser en toute sécurité le départ de personnes complètement rétablies de la zone de rassemblement par cohorte.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 5 décembre, 20 h – Éclosion à Parkland Saint John 

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Cet après-midi, Santé publique nous a informé qu’une personne résidente de Tucker Hall a reçu un diagnostic confirmé de COVID-19. La personne, dont les résultats étaient négatifs lors des séries précédentes de dépistage, a commencé à présenter des symptômes plus tôt aujourd’hui.


Nous sommes en communication avec la famille de la personne résidente atteinte, qui avait immédiatement été transférée à la zone de rassemblement par cohorte. Notre équipe travaille en étroite collaboration avec Santé publique afin d’effectuer le suivi des contacts et de prendre toutes les mesures pour protéger notre communauté. Pour le moment, nous n’attendons les résultats d’aucun autre test d‘individus à Tucker Hall. Chaque personne résidente et membre du personnel de Tucker Hall subira une autre série de tests de dépistage effectuée par Santé publique le mardi, 8 décembre 2020. Le dépistage répété nous permet d’identifier des cas confirmés chez les personnes sans symptômes, ce qui aide à freiner la propagation du virus.


Aujourd’hui nous avons aussi reçu les résultats de tests de dépistage répété effectués le vendredi 4 décembre pour les personnes résidentes et membres du personnel de Carleton Hall. Tous les résultats étaient négatifs.


Présentement, il y a dix-sept cas confirmés : onze cas chez les personnes résidentes et cinq chez le personnel de Tucker Hall et un cas chez le personnel de Carleton Hall. Notre personnel dévoué prend soin des personnes résidentes ayant eu un diagnostic confirmé dans la zone de rassemblement par cohorte située à Simms Court.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 3 décembre, 12 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Hier soir, Santé publique nous a informé de la réception des résultats de tous les tests effectués le mardi 1er décembre à Tucker Hall. Nous avons le plaisir d’annoncer que tous les résultats de personnes résidentes de Tucker Hall sont négatifs.


En ce qui concerne le personnel, un nouveau cas a été dépisté chez un individu qui, depuis le 24 novembre, n’a pas été sur les lieux de travail et s’auto-isole en raison d’un contact rapproché avec un cas confirmé. L’individu est soutenu et suivi par notre équipe de santé au travail et Santé publique.
Présentement, il y a seize cas confirmés : dix personnes résidentes et cinq membres du personnel à Tucker Hall et un membre du personnel à Carleton Hall. Notre personnel dévoué prend soin des personnes résidentes ayant eu un diagnostic confirmé dans la zone de rassemblement par cohorte située à Simms Court.


Notre équipe est en discussion avec Santé publique au sujet du dépistage répété. Nous continuerons de travailler en étroite collaboration avec Santé publique, l’équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMT), le personnel clinique du ministère du Développement sociale et d’autres partenaires communautaires afin d’assurer la mise en œuvre de précautions pour protéger notre communauté. Nous tenons à remercier ces équipes, ainsi que chaque membre du personnel à Parkland Saint John, pour leurs précieuses contributions à nos efforts pour freiner la propagation du virus.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 2 décembre, 10 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Hier soir, Santé publique nous a informé de la réception des résultats de tous les tests effectués le 30 novembre 2020 à Howe Hall et à Millidge Hall. Nous avons le plaisir d’annoncer que tous les résultats sont négatifs.


Présentement, il y a quinze cas confirmés : dix personnes résidentes et quatre membres du personnel à Tucker Hall et un·e employé·e à Carleton Hall. Notre personnel dévoué prend soin des personnes résidentes ayant eu un diagnostic confirmé dans la zone de rassemblement par cohorte située à Simms Court.


Nous attendons dans les prochaines 24 heures les résultats de tests effectués à Tucker Hall le mardi 1er décembre. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 1er décembre, 17 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Depuis notre dernière mise à jour, le nombre de cas confirmés à Parkland Saint John n’a pas changé. Il y a présentement un total de quinze cas confirmés dans cet établissement : dix personnes résidentes et quatre membres du personnel à Tucker Hall et un membre du personnel à Carleton Hall. Notre personnel dévoué prend soin des personnes résidentes ayant eu un diagnostic confirmé dans la zone de rassemblement par cohorte située à Simms Court.


Le dépistage répété se poursuit à Parkland Saint John. Les personnes résidentes et le personnel de Howe Hall et de Millidge Hall ont subi une autre série de tests hier, le 30 novembre 2020. Aujourd’hui, les personnes résidentes et le personnel de Tucker Hall ont aussi été retestés.


Nous attendons les résultats. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Le dépistage répété est important. C’est ainsi que nous identifions les cas confirmés chez les personnes sans symptômes et freinons la propagation du virus. Notre équipe travaille en étroite collaboration avec Santé publique pour protéger notre communauté en assurant la mise en œuvre de précautions et en planifiant le dépistage supplémentaire.


Notre personnel dévoué et compatissant continue de travailler assidûment pendant cette période difficile, et nous en sommes très reconnaissants. Nous tenons aussi à exprimer notre gratitude pour le soutien et la collaboration de l’Équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMT).


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 28 novembre, 21 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Hier, l’ensemble des personnes résidentes et du personnel de Carleton Hall et de Tucker Hall a subi le dépistage. Quoique nous n’ayons pas encore reçu tous les résultats, six cas additionnels nous ont été signalés : deux membres du personnel et quatre personnes résidentes de Tucker Hall. Pour tous ces individus, les résultats des tests effectués le 20 et le 24 novembre étaient négatifs, mais positifs lors du dépistage du 27 novembre.


À compter de 20 h ce soir, le total des cas confirmés à Parkland Saint John est de 15 : cinq membres du personnel et 10 personnes résidentes.


Les personnes résidentes ayant reçu un diagnostic confirmé sont maintenant dans une zone de rassemblement par cohorte située dans Tucker Hall, où elles sont soignées par un personnel travaillant exclusivement dans cette zone. La zone de rassemblement par cohorte est dotée de tout ce qui est nécessaire pour isoler les personnes résidentes atteintes de COVID-19, dont une entrée et une sortie séparées pour contrôler la circulation des personnes et des livraisons. Toutes les autres personnes résidentes à Parkland Saint John restent en isolement dans leurs appartements et reçoivent le soutien complet de notre équipe.


Nous avons communiqué avec les familles des personnes résidentes atteintes et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussitôt que nous en recevrons le rapport complet.


Notre équipe continue de travailler en étroite collaboration avec Santé publique pour assurer la mise en œuvre de mesures de précaution qui protègent notre communauté et pour planifier le dépistage supplémentaire. Le dépistage répété est important. C’est ainsi que nous identifions les cas confirmés chez les personnes sans symptômes et freinons la propagation du virus. Nous concertons avec Santé publique pour décider de l’échéancier de la prochaine série de tests pour les personnes résidentes et le personnel.


Nous tenons à exprimer notre plus sincère gratitude pour le soutien continu de notre personnel dévoué qui continue de soutenir les personnes résidentes pendant cette période difficile. Nous apprécions aussi le soutien continu de l’équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMT).


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 27 novembre, 16 h 30 – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Depuis notre dernière mise à jour, aucun nouveau cas de COVID-19 n’a été confirmé à Parkland Saint John.


Présentement, il y a neuf cas confirmés : deux cas chez le personnel de Tucker Hall, un cas chez le personnel de Carleton Hall et six cas chez les personnes résidentes de Tucker Hall.


Toutes les personnes résidentes de Parkland Saint John demeurent en isolement dans leurs appartements et reçoivent un soutien complet du personnel. Notre priorité est de nous assurer qu’elles ont tout ce dont elles ont besoin et qu’elles restent actives. Nous les aidons aussi à garder le contact avec les membres de leur famille et leurs proches à l’aide de visites téléphoniques ou virtuelles.


Aujourd’hui, l’ensemble des personnes résidentes et du personnel de Carleton Hall et de Tucker Hall ont subi une autre série de tests de dépistage. Nous prévoyons recevoir de Santé publique les résultats de ces tests dans les 24 prochaines heures. Tout individu qui reçoit un diagnostic confirmé en sera immédiatement informé et notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.


Nous tenons à exprimer notre plus sincère gratitude pour le soutien continu de notre personnel dévoué à Parkland Saint John, de l’équipe provinciale de gestion rapide des éclosions du Nouveau-Brunswick (PROMT), qui demeure sur les lieux, et du ministère de Développement social.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 25 novembre, 20 h – Éclosion à Parkland Saint John

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 dans notre communauté de Parkland Saint John.


Depuis notre dernière mise à jour, deux autres membres du personnel ont reçu un diagnostic confirmé : une personne à Tucker Hall (foyer de soins) et une autre à Carleton Hall (complexe de vie de retraite). Trois autres cas ont aussi été confirmés chez les personnes résidentes de Tucker Hall.


Présentement, le total est de deux cas chez le personnel de Tucker Hall, un cas chez le personnel de Carleton Hall et six cas chez les personnes résidentes de Tucker Hall.


L’ensemble des personnes résidentes de Parkland Saint John demeurent en isolement dans leurs appartements et reçoivent un soutien du personnel, qui surveille leur santé et facilite les activités de loisir sécuritaires, les exercices dans leurs appartements et les visites virtuelles ou téléphoniques avec leurs familles.


Notre équipe continue de travailler en étroite collaboration avec Santé publique pour effectuer le suivi des contacts et pour prendre toutes les mesures afin de protéger notre communauté, notamment, de nouveaux tests de dépistage pour les personnes résidentes et le personnel de Parkland Saint John. La deuxième série de tests a eu lieu hier à Tucker Hall et est prévue vendredi à Carleton Hall. Notre priorité sera de communiquer les résultats des tests aux personnes concernées aussi rapidement que possible.
Nous apprécions énormément le soutien de notre personnel dévoué à Parkland Saint John et de nos partenaires en santé communautaire au ministère du Développement social, au ministère de la Santé et à Santé publique.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour sur la COVID-19 : 18 h 30, 22 novembre – Éclosion à Parkland Saint John – Aucun cas additionnel pour l’instant

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 à Tucker Hall dans la communauté de Parkland Saint John.


Le 20 novembre, l’ensemble du personnel et toutes les personnes résidentes de Parkland Saint John ont subi le dépistage. Comme l’indique le communiqué de presse publié cet après-midi par le gouvernement du Nouveau-Brunswick, les résultats de tous les tests ont été traités et nous avons été avisés de tout résultat positif jusqu’à présent.


À l’heure actuelle, il y a un cas chez le personnel et trois cas chez la population résidente. Les familles des personnes résidentes atteintes en ont été avisées et nous communiquons régulièrement avec leurs proches.


Nous attendons les détails des résultats négatifs individuels. Aussitôt ce rapport reçu, nous communiquerons avec l’ensemble des personnes résidentes et leurs familles.


Nous continuerons de fournir des mises à jour sur la situation.

Mise à jour de mi-journée sur la COVID-19 : 14 h, 22 novembre – Éclosion à Parkland Saint John – Aucun cas additionnel pour l’instant

Ce qui suit est une mise à jour au sujet d’une éclosion de COVID-19 à Tucker Hall dans la communauté de Parkland Saint John.


À l’heure actuelle, il y a un cas chez le personnel et trois cas chez la population résidente.
Le 20 novembre, l’ensemble du personnel et toutes les personnes résidentes de Parkland Saint John ont subi le dépistage.


Nous avons communiqué avec les familles des personnes résidentes ayant reçu un diagnostic positif.
Nous n’avons pas encore reçu tous les résultats des tests de dépistage effectués. Toute personne ayant reçu un diagnostic positif en sera immédiatement avisé.


Nous fournirons une mise à jour de la situation plus tard aujourd’hui.

Mise à jour – 18 h, 21 novembre – Éclosion de COIV-19 à Saint-Jean : Aucun cas additionnel pour l’instant

Il y a présentement une éclosion de COVID-19 à Tucker Hall dans la communauté de Parkland Saint John.


Hier, l’ensemble du personnel et toutes les personnes résidentes de Parkland Saint John ont subi le dépistage.


Hier, un cas a été confirmé chez un membre du personnel. Plus tôt aujourd’hui, des cas ont été confirmés chez trois personnes résidentes.


Nous avons reçu les résultats des tests au cours de la journée et, à 18 h, il n’y avait aucun autre cas confirmé à Tucker Hall. 


Nous avons communiqué avec les familles des personnes résidentes ayant reçu un diagnostic positif.


À l’heure actuelle, nous n’avons pas encore reçu tous les résultats des tests de dépistage effectués hier. Nous prévoyons recevoir le reste des résultats au cours de la journée demain. Toute personne ayant reçu un diagnostic positif en sera immédiatement avisé.


Nous fournirons demain une mise à jour générale sur cette situation.


Mise à jour sur la COVID-19 : 21 novembre 2020 – Éclosion à Parkland Saint John

Il y a présentement une éclosion de COVID-19 à Tucker Hall dans la communauté de Parkland Saint John.Hier, l’ensemble du personnel et toutes les personnes résidentes de Parkland Saint John ont subi le dépistage.À 9 h 30 ce matin, il y avait quatre cas actifs à Tucker Hall. Hier, un cas a été confirmé chez un membre du personnel. Aujourd’hui, des cas ont été confirmés chez trois personnes résidentes. À l’heure actuelle, nous n’avons pas encore reçu tous les résultats des tests de dépistage effectués hier.Nous avons communiqué avec les familles des personnes résidentes ayant reçu un diagnostic positif.Nous prévoyons recevoir le reste des résultats aujourd’hui. Toute personne ayant reçu un diagnostic positif en sera immédiatement avisé.Nous fournirons une mise à jour générale sur cette situation plus tard aujourd’hui.

Diagnostic de COVID-19 chez le personnel

Les autorités de la santé publique nous informent qu’une personne qui travaille au Tucker Hall, un établissement de soins de longue durée agréé à Saint-Jean (Nouveau-Brunswick), a reçu un diagnostic confirmé de COVID-19. Les autorités de la santé publique se chargent maintenant du dossier et nous fournissent des directives. L’ensemble des personnes résidentes et du personnel dans cet établissement subira le dépistage.
L’équipe de gestion est soutenue par l’équipe de réponse à la COVID-19 de Shannex, laquelle comprend notre spécialiste en prévention et contrôle des infections et des membres de l’équipe de santé, sécurité et bien-être au travail. Ensemble, ces équipes s’assureront que les toutes les personnes résidentes et l’ensemble du personnel appliquent les mesures de précautions appropriées, leur santé et leur sécurité étant notre première priorité.
Il n’y a actuellement aucun autre cas actif de COVID-19 dans aucun autre de nos établissements.
Chaque membre de notre organisation reste centré sur le soutien de nos communautés pendant cette période difficile. Nous avons partagé cette nouvelle avec l’ensemble du personnel et des personnes résidentes dans chaque établissement et continuerons de fournir des mises à jour lorsque les informations seront disponibles.
Pour plus de détails sur notre réponse à la pandémie, veuillez visiter notre page Web sur la COVID-19, appeler notre ligne d’information ou nous envoyer un courriel. Nos coordonnées se trouvent plus bas.
Chaque communauté fournit aussi ses propres mises à jour.
Veuillez communiquer directement avec votre établissement pour recevoir ces mises à jour ou pour plus de renseignements sur toute autre question.
Pour les mises à jour organisationnelles et les questions sur notre réponse à la pandémie :
Ligne d’information : 1-877-541-0835
Courriel : ipac@shannex.com

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Shannex Supports Life Partners in Care Act

mars 4, 2021

The Life Partners in Care Act came into effect in Nova Scotia on March 1, 2021. It ensures eligible spouses, common law partners and domestic partners (Life Partners) can be placed together in licensed long-term care communities at the highest care level required.


We are grateful for this new legislation which keeps families together and helps us deliver on our own Philosophy of Service that sees residents choose how they would like to live their lives and have their choices reflected in the service and care they receive.


The process for entry into a long term care community remains the same and this now includes assessment for a life partner. For more information, the Department of Health and Wellness has provided a Frequently Asked Questions document.


Learn more about Shannex long term care communities in Nova Scotia.
 
 
 
 

Shannex est en bonne voie pour devenir la première organisation de communautés pour personnes âgées au Canada à obtenir sa certification ISO 50001

avril 22, 2021

22 avril 2021 – Shannex annonce aujourd’hui son intention d’obtenir sa certification ISO 50001 d’ici deux ans et qu’il est en bonne voie pour devenir la première organisation de communautés pour personnes âgées à obtenir cette certification au Canada. Pour rencontrer la norme ISO 50001, les entreprises doivent adopter un ensemble strict d’objectifs, de lignes directrices et de pratiques de gestion de l’énergie qui mènent à une meilleure efficacité énergétique et à une réduction des émissions de gaz à effet de serre.

Shannex est fier d’avoir été choisi pour recevoir un financement de Ressources naturelles Canada afin de soutenir notre projet de certification ISO 50001. Nous sommes un de six organismes qui participeront au programme au Canada.

« Le Jour de la Terre est le moment parfait pour renforcer notre engagement à la protection de l’environnement à l’aide d’un plan d’action qui transformera notre façon de prioriser la durabilité », a dit Jason Shannon, président et directeur de l’exploitation. « Nous adoptons une approche durable dans la construction de chacune de nos communautés, mais force est de constater que nous devons en faire davantage pour réduire l’effet dévastateur du changement climatique sur notre planète. Le temps est venu de passer à l’étape suivante pour créer un avenir meilleur. »

Un groupe de travail sur la durabilité composé de leaders de Shannex et d’autres personnes expertes a été formé pour diriger l’organisation dans l’élaboration d’un cadre de durabilité et l’identification d’objectifs organisationnels clairs de réduction des émissions de carbone à obtenir d’ici cinq ans. Sachant que le vrai changement doit être soutenu par les efforts individuels, des comités composés de membres du personnel, de personnes résidentes et de leurs familles seront aussi établis dans chaque communauté Shannex, Parkland et Faubourg. Ces groupes auront l’autorité d’identifier et de lancer des initiatives visant un impact direct sur la gestion de l’énergie, des déchets, des consommables et de l’eau dans leur communauté.

Elinor Egar Reynolds, résidente de Parkland at the Gardens à Halifax (Nouvelle-Écosse), est membre du comité Terre verte dans sa communauté. Elinor comprend qu’un engagement personnel est nécessaire pour vraiment changer les choses. « C’est encourageant de voir Shannex prendre les mesures nécessaires pour approfondir son engagement envers la protection de notre planète », dit-elle. « C’est un énorme travail et tout le monde doit faire sa part pour apprendre et pour régler cette crise climatique. Il nous faudra de la détermination, beaucoup de travail et de la créativité. »


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Pour plus de renseignements, veuillez communiquer avec :
Gillian Costello
Gestionnaire principale des communications
902-406-8303
gcostello@shannex.com

Rapport communautaire sur la COVID-19 : Ontario – 10 décembre, 19 h

mai 11, 2021

Mise à jour sur la COVID-19 : 10 décembre, 19 h – Ontario

Ce qui suit est une mise à jour au sujet d’éclosions de COVID-19 dans nos deux communautés en Ontario.

Parkland on the Glen
Suivant le dépistage de deux cas plus tôt cette semaine, entre le dimanche 6 décembre et le mardi 8 décembre une première série de tests a été effectuée auprès de l’ensemble des personnes résidentes et du personnel de Parkland on the Glen. Présentement, neuf personnes résidentes et cinq membres du personnel ont reçu un diagnostic confirmé de COVID-19. Santé publique continue de nous transmettre les résultats et nous communiquerons immédiatement tout résultat positif aux personnes résidentes ou au personnel.
Toutes les personnes résidentes de ce complexe sont en auto-isolement dans leur appartement et reçoivent le soutien complet de notre équipe. Notre priorité demeure la santé et la sécurité de notre communauté.

Parkland on Eglinton West
Il y a actuellement un cas confirmé de COVID-19 chez le personnel de Parkland on Eglinton West; ce cas a été signalé plus tôt cette semaine.
Nous nous engageons à fournir régulièrement des mises à jour sur la situation dans nos communautés en Ontario.

Notre réponse à la COVID-19
Lorsqu’il y a un cas confirmé de COVID-19 dans nos communautés, nous travaillons en étroite collaboration avec Santé publique. Nous suivons toutes leurs directives et prenons toutes les mesures nécessaires, notamment le dépistage additionnel, au besoin. Les équipes de gestion dans chaque communauté sont aussi soutenues à la fois par notre spécialiste en contrôle des infections et par notre équipe de santé au travail.

Pour plus de renseignements sur notre réponse à la pandémie, veuillez consulter notre page de mises à jour sur la COVID-19, appeler notre ligne d’informations ou nous envoyer un courriel. Nos coordonnées sont indiquées plus bas.


Chaque résidence fournit aussi ses propres mises à jour communautaires. Veuillez communiquer directement avec la résidence pour recevoir ces mises à jour ou pour toute autre question.


Pour les mises à jour organisationnelles et plus d’informations sur notre réponse à la pandémie :
Ligne d’information : 1-877-541-0835
Courriel : ipac@shannex.com

Rapport communautaire sur la COVID-19 : Ontario – 8 décembre, 15 h

Ce qui suit est une mise à jour sur nos communautés en Ontario. 

Parkland on the Glen
Il y a actuellement deux cas confirmés de COVID-19 à Parkland on the Glen. Depuis notre dernière mise à jour, une personne résidente a reçu un résultat positif de dépistage. Une autre personne qui y travaille avait déjà reçu un diagnostic confirmé.


L’ensemble des personnes résidentes et du personnel de Parkland on the Glen sera testé. Le dépistage a commencé hier et se poursuit aujourd’hui. Le dépistage de la personne résidente nouvellement diagnostiquée n’est pas associé à la série de tests menée dans notre communauté. Nous communiquerons immédiatement tout résultat positif aux personnes résidentes et leurs familles et au personnel au fur et à mesure que nous les recevons de Santé publique.


Toutes les personnes résidentes dans cette communauté continuent de s’isoler dans leurs appartements et de recevoir le soutien complet de notre équipe. Notre priorité est de nous assurer que les personnes résidentes ont tout ce qu’il leur faut et qu’elles demeurent actives. Nous les aidons aussi à garder le contact avec la famille et les proches en facilitant les appels vidéo et téléphoniques.


Parkland on Eglinton West
Il y a actuellement un cas confirmé de COVID-19 à Parkland on Eglinton West. Santé publique nous a avisé hier qu’une personne qui y travaille avait reçu un résultat de test positif.


Lorsqu’il y a un cas confirmé de COVID-19 dans une de nos communautés, nous travaillons en étroite collaboration avec Santé publique; nous suivons toutes leurs directives et prenons toutes les mesures nécessaires, notamment le dépistage additionnel, au besoin. Les équipes de gestion dans chaque communauté sont aussi soutenues par notre spécialiste en contrôle des infections et notre équipe de santé au travail.


Nous exprimons notre plus sincère gratitude à notre personnel dévoué dans ces deux communautés qui travaille si fort pour prendre soin des personnes résidentes.


Nous continuerons de fournir des mises à jour sur la situation dans nos communautés en Ontario.

Rapport communautaire sur la COVID-19 : Ontario – 6 décembre, 9 h 30

Santé publique nous a informé qu’une personne qui travaille à Parkland on the Glen, une résidence de vie de retraite à Mississauga (ON), a reçu un diagnostic confirmé de COVID-19. Santé publique participe maintenant au dossier et fournit des directives.


L’équipe de gestion est soutenue par les membres de notre équipe corporative de réponse à la COVID-19, dont notre spécialiste en prévention et contrôle des infections et des membres de notre équipe de santé au travail. Ensemble, ces individus s’assurent que toutes les personnes résidentes et chaque membre du personnel suivent les mesures de précautions appropriées, car leur santé et leur sécurité est notre première priorité.


À l’heure actuelle, il n’y a aucun autre cas actif de COVID-19 à Parkland on the Glen.
Notre organisation entière continue de déployer tous ses efforts pour soutenir nos communautés pendant cette période difficile. Nous avons avisé tout le personnel de Parkland on the Glen, ainsi que toutes ses personnes résidentes et leurs familles, de cette situation et continuerons de fournir des mises à jour au fur et à mesure de la disponibilité de nouvelles informations.


Pour plus de renseignements sur notre réponse à la pandémie, veuillez consulter notre page de mises à jour sur la COVID-19, appeler notre ligne d’informations ou nous envoyer un courriel. Nos coordonnées sont indiquées plus bas.


Chaque résidence fournit aussi ses propres mises à jour communautaires. Veuillez communiquer directement avec la résidence pour recevoir ces mises à jour ou pour toute autre question.


Pour les mises à jour organisationnelles et plus d’informations sur notre réponse à la pandémie :
Ligne d’information : 1-877-541-0835
Courriel : ipac@shannex.com

COVID-19 Community Report: Nova Scotia as of June 16 at 6:30pm

juin 16, 2021

COVID-19 Update– June 16, 2021 at 6:30pm: Harbourstone Enhanced Care

The following is an update for our Harbourstone Enhanced Care community, a long term care home located in Sydney, N.S.


We have had no additional positive test results and Public Health has determined that no further testing or action is required.

COVID-19 Update– May 27, 2021 at 6:30pm: Harbourstone Enhanced Care

The following is an update for our Harbourstone Enhanced Care community, a long term care home located in Sydney, N.S.


We have been notified by Public Health that a team member on our Spanish Bay neighbourhood has tested positive for COVID-19.


The employee is now isolating at home and being followed by Public Health and our occupational health and wellness team. At the direction of Public Health, residents and employees of Spanish Bay were tested and we are awaiting the results. At this time, Designated Support People (DSPs) are permitted to visit.


This case is not connected to the outbreak on our Irish Cove neighbourhood reported on May 19. We have had no additional positive cases reported for Irish Cove since our last update and all residents and employees were retested today.


Almost all Harbourstone residents and employees have been fully vaccinated and we continue to have comprehensive precautions in place that all employees must follow including active screening with temperature checks, the use of masks and other personal protective equipment, proper hand hygiene and physical distancing.


We will continue to provide updates on this situation.

COVID-19 Update– May 27, 2021 at 6:30pm: Parkstone Enhanced Care

The following is an update for our Parkstone Enhanced Care community, a long term care home located in Halifax, N.S.


All results from retesting of Princess Lane residents that took place on Tuesday, May 25 have been received and all they have been returned negative. Retesting will take place again this weekend.
These test results are welcome news for our community, but we know the virus and variant are active in Halifax and the surrounding areas. Fortunately, most of our residents and employees have received their vaccine and we continue to have comprehensive precautions in place that all employees must follow including active screening with temperature checks, the use of masks and other personal protective equipment, proper hand hygiene and physical distancing.

COVID-19 Update– May 27, 2021 at 6:30pm: Glasgow Hall

The following is an update for our Glasgow Hall community, a long term care home in Dartmouth, N.S.
We have had no additional positive test results since our last update. Public Health has determined that no further testing is required.

COVID-19 Update– May 25, 2021 at 5:30pm: Parkstone Enhanced Care

The following is an update for our Parkstone community, a long term care home located in Halifax, N.S.
We were notified by Public Health that an employee has tested positive for COVID-19. This person was not in a caregiver role. The employee followed all infection prevention and control measures while at work and are now being supported and followed by Public Health and our occupational health and wellness team.


At the direction of Public Health, residents of Princess Lane neighbourhood were tested, and their results have all been returned negative. Additional testing will take place this week.


Some employees who were identified as close contacts of the team member have been tested and their results have also been retuned negative. They continue to isolate at home with full support from our team.


Because this person had no contact with residents and most residents and employees at Parkstone are fully vaccinated, Public Health is not requiring residents who are fully immunized to isolate, and we can continue to welcome Designated Support People (DSPs) to Parkstone. 


In addition to the protection offered from vaccination, we have comprehensive precautions in place that all employees must follow including active screening with temperature checks, the use of masks and other personal protective equipment, proper hand hygiene and physical distancing.

COVID-19 Update– May 25, 2021 at 5:30pm: Harbourstone Enhanced Care

The following is an update for our Harbourstone Enhanced Care community, a long term care home located in Sydney, N.S.


We are pleased to report that re-testing for residents, team members and Designated Support People (DSPs) on Irish Cove went well on Sunday, May 23, and all results for residents have since been returned negative.  We are awaiting all other results at this time.


While this is good news, we are remaining vigilant and following all infection prevention and control measures.


We will continue to provide updates on this situation.
 

COVID-19 Update– May 20, 2021 at 7pm: Glasgow Hall

The following is an update for our Glasgow Hall community, a long term care home in Dartmouth, N.S.
We received notification from Public Health yesterday evening that an employee at Glasgow Hall tested positive for COVID-19.


All residents were re-tested today at the direction of Public Health and we are awaiting results. Employees at this location take part in weekly testing.


Glasgow residents and employees have had the opportunity to receive both their first and second dose of the COVID-19 vaccine and most residents and the majority of employees have been fully vaccinated.
We have communicated this news to all residents, families and team members and will share more information as it is available.


We will continue to provide updates on this situation.

COVID-19 Update– May 20, 2021 at 7pm: Outbreak at Harbourstone Enhanced Care

The following is an update related to an outbreak of COVID-19 at our Habourstone Enhanced Care community, a long term care home in Sydney, N.S.


We have received all results from Public Health for residents, employees and Designated Support People (DSPs) tested yesterday at Habourstone and all have been returned negative.


As a result of this news and in collaboration with Public Health, we can now adapt the restrictions put in place yesterday as we assessed the situation. We have been given permission for Irish Cove residents to come off isolation immediately and we can also welcome DSPs back into Irish Cove, beginning tomorrow.

We will continue to provide updates on this situation.

COVID-19 Update– May 19, 2021 at 3:45pm: Outbreak at Harbourstone Enhanced Care

We have been notified by Public Health that a member of a staffing agency who temporarily worked on the Irish Cove neighbourhood at Harbourstone Enhanced Care has tested positive for COVID-19. They are now being supported and followed by Public Health.


As a result of contact tracing, we tested one resident last night and their result has come back positive.
At the direction of Public Health all residents on Irish Cove have been placed on isolation precautions. Irish Cove residents and employees will be tested today.  


Harbourstone residents and employees have had the opportunity to receive both their first and second dose of the COVID-19 vaccine and almost everyone has been fully vaccinated. While these vaccinations are helpful in protecting our community, we still need to take all precautions to keep everyone safe.
We have communicated this news through phone calls and email to all residents, families and team members and will continue to share more information as it is available.


We will continue to provide updates on this situation.

COVID-19 Update – May 16 at 12:00pm: Lewis Hall and Kinross Hall

We have received all results from residents and employees who were re-tested on May 13. All results have been returned negative from Public Health. At this time, no further retesting is scheduled. 
 We would like to thank residents, team members and families for their continued support. 

COVID-19 Update – May 11 at 8pm: Lewis Hall and Kinross Hall

We are pleased to report we have received all test results for residents from testing on Sunday, May 9, and all are negative. We are waiting on a small number of results from employees tested, however, all received so far have also been negative. We continue to work closely with Public Health.


We are grateful for our dedicated team members, Public Health and other community partners who have been working alongside us.


We will continue to update on this situation.  

COVID-19 Update – May 8, 2:30pm: Lewis Hall and Kinross Hall

Below is an update for Parkland at the Lakes, a supportive living community in Dartmouth, N.S.

We have received all results from resident testing at Lewis Hall and Kinross Hall conducted earlier this week with all results being returned negative. There have been no additional positive test results for residents or employees at this time. Re-testing for these employees and residents is scheduled for tomorrow, May 9. Some residents at Lewis Hall and Kinross Hall remain on isolation on with care and service support from our team.

We appreciate that Mother’s Day weekend is a special time. Our team members are supporting residents with a special activity to celebrate and are helping to connect residents with their loved ones through telephone or virtual calls.

We are grateful for our dedicated team members and our community who are working alongside us to manage this outbreak.

We will continue to provide updates on this situation.

COVID-19 Update – May 5, 7:00 pm: Lewis Hall and Kinross Hall

We have been notified by Public Health that an employee who works at Lewis Hall, a supportive living community in Dartmouth, N.S., has tested positive for COVID-19. Based on contact tracing through public health and our occupational health and safety team, it has been determined that some resident and employee testing is required. Most of the testing has been completed.


We are working closely with Public Health and our team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members.


While we do not have results of the testing at this time, we have taken the proactive step to place some residents at Lewis Hall and Kinross Hall on isolation until we know more. This means, visitors and Designated Support People (DSPs) are not accepted at this time.


We have communicated this news to all residents, families and employees by phone call and email at each location and will continue to provide updates as more information is available.


We will continue to provide updates on this situation.

COVID-19 Update – May 5, 7:00 pm: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at our Glasgow Hall community.
We are pleased to report that there have been no new positive cases reported as part of the COVID-19 outbreak at Glasgow Hall.  


Beginning tomorrow, we will begin to reduce some restrictions that have been in place since the beginning of the outbreak. This will allow residents to have some safe options to move about within the home.


At this time, there is no further testing required.


We would like to thank our Glasgow Hall residents and families for their support and encouragement over the past number of weeks. We are also grateful for our dedicated team who have been source of comfort and support for residents and for the collaboration of Public Health, the Department of Health and Wellness and our union partners. 

COVID-19 Update – April 28, 7pm.: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at our Glasgow Hall community.
We are pleased to report that all results for testing of residents at Glasgow Hall that occurred on Monday, April 26, 2021 were returned negative by Public Health. These are the second consecutive test results with no new resident cases identified. Not all employee results from Monday’s testing have been returned. Since our last update there have been no additional cases.


Following direction from Public Health, residents and employees will be retested on Friday, April 30. In the meantime, we will continue to work closely with Public Health to ensure precautions are in place to protect our community.


Today, Designated Support People (DSPs) were welcomed back into our home. We have proceeded cautiously and worked closely with Public Health on our plan to welcome DSPs back.


We are grateful for our dedicated team members, Public Health and other community partners who have been working alongside us in response to this outbreak.


We will continue to update on this situation.   

COVID-19 Update– April 23, 8pm: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at our Glasgow Hall community.
Yesterday, all residents and team members at Glasgow Hall were retested for COVID-19. We are pleased to report that all resident test results have been returned from Public Health negative. Not all employee results have been returned, but there have been no new employee cases reported.


At the direction of Public Health, retesting will take place again on April 27. Regular retesting is an important way we can identify positive cases in people who may be asymptomatic.


All infection prevention and control measures continue to be followed in our community. Residents continue to isolate in their suites and we are currently not accepting visitors or Designated Support People (DSP).


Residents and team members continue to demonstrate great resilience during this time and a source of support for each other. We would like to thank our partners at Public Health and the Department of Health and Wellness for their support.


We will continue to provide updates on this situation.

COVID-19 Update– April 21, 6pm: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at our Glasgow Hall community.
We are pleased to report that we have been informed by Public Health that all results from Glasgow Hall resident testing have been processed and have all been returned negative. There have been no new employee cases reported.


At the direction of Public Health all residents and employees will be retested tomorrow, April 22. Retesting is an important way we are able to identify positive cases in people who may be asymptomatic.
Infection prevention and control precautions continue in our community. Residents are being supported as they continue to be isolate in their suites and visitors or Designated Support People (DSP) are not being accepted at this time. This will be reassessed daily in collaboration with Public Health.


As we continue to manage this outbreak, we want recognize our incredible residents for their resilience and positivity. They inspire us everyday.


We will continue to provide updates on this situation.

COVID-19 Update– April 20 21:00pm: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at our Glasgow Hall community.
We have received most of the results for testing of residents that occurred this past weekend and there have been no positive resident cases at this time. In addition, there have been no new employee cases reported.


This is encouraging, but we must continue to take steps to keep everyone safe. At the direction of Public Health, all residents and employees will be re-tested on Thursday, April 22. Regular retesting is common in an outbreak situation and is an important way we are able to identify positive cases in people who may be asymptomatic.


We continue to work closely with Public Health to ensure precautions are in place to protect our community. Our home remains closed to visitors and Designated Support Persons, however, we are watching the situation closely and will revisit as the situation evolves.


We want to thank our teams for their commitment and dedication during this challenging time and express our appreciation for the support we have felt from family members and the greater community.

COVID-19 Update– April 18 1:30pm: Outbreak at Glasgow Hall

The following is an update related to an outbreak of COVID-19 at Glasgow Hall, a licensed long term care community in Dartmouth, N.S.


We have been notified by Public Health that one additional Glasgow Hall employee has tested positive for COVID-19. The employee is now isolating at home and being followed by Public Health and supported by our occupational health and wellness team.


Test results received for residents at Glasgow Hall so far have been returned negative but a number are still outstanding. This is good news at this time, but we are taking no chances. Residents will remain under isolation precautions and we will work with Public Health to determine if and when retesting will take place for residents and employees. At this time, our home remains closed to visitors, including designated caregivers, but this will be reassessed daily as the situation continues to evolve.


We are hopeful this situation helps people see that this virus is still in our communities and we must continue to follow public health guidelines and get vaccinated if eligible. We believe vaccination is a critical part of our ability to fight COVID-19 and we fully support and encourage vaccination for as many people as possible, including our team members.


With Public Health’s support, an onsite testing clinic will be in place at Glasgow Hall this afternoon for additional employee testing.


We would like to thank our residents, families and team members for their support. We are also grateful for the collaboration of Public Health, the Department of Health and our union partners.


We will continue to provide updates on this situation.

COVID-19 Update– April 17, 2021 at 2pm: Outbreak at Glasgow Hall

We have been notified by Public Health that an employee at Glasgow Hall, a licensed long term care community in Dartmouth, N.S., tested positive for COVID-19. Based on contact tracing through public health and our occupational health and safety team, it has been determined that residents and employees will be tested. This began yesterday and will continue today. Anyone with a positive test result will be notified immediately.


We are working closely with Public Health and our team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members.


While Glasgow Hall residents and employees have had an opportunity to receive both their first and second dose of the COVID-19 vaccine, we have taken the added precaution of placing all residents under isolation. This means, we are not accepting visitors at this time, however, we will be arranging safe visits for residents and their families through window visits and virtual calls. We are grateful that vaccines put us in a better position to protect our community, but we must still take every opportunity to ensure the health and wellness of everyone at Glasgow Hall.


This is difficult news for our Glasgow Hall community and we are focused on supporting everyone there as they manage this situation. We have communicated this news through phone calls and email to all residents, families and team members and will continue to share more information as it is available.

This web posting will be updated regularly.

COVID-19 Update – January 8, 2021 at 4 p.m.: Jamieson Hall

The following is an update related to an outbreak of COVID-19 at Jamieson Hall.


We are pleased to report that all resident testing at Jamieson Hall conducted earlier this week has been returned negative. One employee case was reported on December 24, 2020.


Retesting has not revealed any additional cases of COVID-19 in the past 14 days. As a result, Public Health has directed that residents are no longer required to isolate in their suites and visitors can return with precautions in place.


We are grateful to the residents and families at Jamieson Hall for their support and patience and to our team members who provide compassionate care and service in our community everyday. 


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


For organizational updates and questions about our pandemic response:
Information line: 1-877-541-0835
Email: ipac@shannex.com

COVID-19 Update – January 1, 10:45 a.m.: Jamieson Hall

The following is an update related to an outbreak of COVID-19 at Jamieson Hall.


We are pleased to report that all resident testing at Jamieson Hall conducted yesterday, has been returned negative. One employee case was reported on December 24, 2020.


This update has been provided to all residents and families at Jamieson Hall.


Some residents at Jamieson Hall will continue to isolate in their suites at the direction of Public Health. This was expected due to the incubation period for COVID-19. They will have support from team members to monitor their health and facilitate safe recreation activities, in-room exercises and connections with family members through video or phone calls. Visitors are not allowed at this time.


Retesting may be required, and we will work with Public Health to determine when this may take place.
We will continue to provide updates on the situation.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


For organizational updates and questions about our pandemic response:
Information line: 1-877-541-0835
Email: ipac@shannex.com

COVID-19 Update – December 26, 1 p.m.: Jamieson Hall

The following is an update related to the positive employee case we reported on Thursday and the subsequent testing of some residents and employees at Jamieson Hall.


We are pleased to report that all resident and employee testing conducted at Jamieson Hall on Wednesday and Thursday, has been returned negative. 


This update has been provided to all residents and families at Jamieson Hall. 


Our team is working closely with Public Health and taking all steps to protect our community. This includes retesting for some residents and employees at Jamieson Hall scheduled for December 31. Re-testing is important. It is how we are able to identify positive cases for individuals with no symptoms and this can control further spread of the virus.


At the direction of Public Health, some residents at Jamieson Hall continue to isolate in their suites with support from team members to monitor their health and facilitate safe recreation activities, video or phone calls and window visits with family members. Visitors are not allowed at this time. This is a difficult precaution during the holidays; however, the safety of those who live and work in our community is our first priority. 


We will continue to provide updates on the situation.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


For organizational updates and questions about our pandemic response: 
Information line: 1-877-541-0835
Email: ipac@shannex.com

COVID-19 Update – December 24: Employee positive case at Jamieson Hall, Parkland at the Lakes

We have been notified by Public Health that an employee at Jamieson Hall, an assisted living community in Dartmouth, N.S., has tested positive for COVID-19. Based on contact tracing through public health and our occupational health and safety team, it has been determined that some resident and employee testing is required. Most of the testing was completed last night and additional testing will take place this morning.


We are working closely with Public Health and our team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members.


While we do not have results of the testing at this time, we have taken the proactive step to place some residents at Jamieson Hall on isolation until we know more. This means, visitors are not allowed at this time. We did not make this decision lightly and are sorry we need to impose these measures during the holidays; however, the safety of those who live and work in our community is our first priority. We will be arranging safe visits for those residents on isolation at Jamieson Hall and their families through window visits and virtual calls.


We have communicated this news to all employees and to all residents and families at each location and will continue to provide updates as more information is available.


Our entire organization continues to be focused on supporting our communities though this difficult time.


For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.


For organizational updates and questions about our pandemic response:
 Information line: 1-877-541-0835
Email: ipac@shannex.com

Shannex construira et exploitera deux nouvelles communautés de foyers de soins au Nouveau-Brunswick

juin 18, 2021

Shannex est heureux d’avoir été choisi pour construire et pour exploiter deux nouveaux foyers de soins de 60 lits dans les villes de Moncton et de Saint-John au Nouveau-Brunswick.

« C’est un honneur pour nous de créer deux nouvelles communautés pour les personnes âgées au Nouveau-Brunswick qui ont besoin d’une résidence où elles peuvent continuer de vivre pleinement », a dit Jason Shannon, président et directeur de l’exploitation. « Dans nos 32 ans d’activité dans le domaine des foyers de soins, notre entreprise familiale a toujours constaté des contributions des personnes âgées de tout âge dans leurs communautés et nous nous engageons à les aider à continuer de faire ceci en fournissant des soins et des services exceptionnels dans des environnements accueillants, bienveillants et sécuritaires. »

En plus de faire partie d’un complexe plus large, les nouveaux foyers de soins auront aussi à l’intérieur une « rue principale », un concept novateur déjà instauré dans plusieurs foyers de soins Shannex au Nouveau-Brunswick. Cette installation populaire permet aux personnes résidentes de vivre l’expérience de circuler dans la rue principale d’un village où se trouvent une salle multifonction qui servira de chapelle et de théâtre, un salon de coiffure, un café et une mairie. Il est prévu que la construction commencera cet été et terminera en 2023.

Les deux nouveaux foyers de soins, qui feront partie de complexes de vie de retraite Parkland, offriront un continuum de services complet. Cliquez ici pour en savoir plus sur les communautés Parkland.


Des renseignements supplémentaires sur ces foyers de soins se trouvent ici (disponible en anglais seulement).

Pour en savoir plus sur nos communautés de soins de longue durée agréées, cliquez ici.
Lire les communiqués de presse du gouvernement du Nouveau-Brunswick ici.


À propos de Shannex
Shannex Incorporated est une entreprise familiale qui vise à Ouvrir la voie à une vie meilleure en offrant des soins, des services et des logements aux personnes âgées. Depuis nos débuts en 1988 avec un seul foyer de soins, nos divisions Care at Home, Parkland Retirement Living, Faubourg du Mascaret et nos communautés de soins de longue durée offrent maintenant un continuum de services complet aux personnes âgées. Aujourd’hui, nos communautés se trouvent au Nouveau-Brunswick, en Nouvelle-Écosse et en Ontario.

Nous sommes guidés par nos valeurs fondamentales qui nous définissent et qui orientent toutes nos décisions. Les personnes résidentes sont prioritaires, nous avons confiance dans notre personnel extraordinaire, nous croyons à l’établissement de partenariats éprouvés, nous savons qu’il y a toujours place à l’amélioration et nous sommes responsables de nos actions.

Mise à jour : Site d’un nouveau foyer de soins à Moncton

juillet 22, 2021
Shannex Neill Hall

Shannex construira un nouvel établissement de soins de longue durée agréé sur la propriété derrière le Northwest Plaza, entre l’avenue Worthington et la rue Mountain. Éventuellement, ce foyer de soins fera partie de la communauté de vie de retraite Parkland, qui offre un continuum complet de services aux personnes aînées, de façon similaire à la communauté Faubourg du Mascaret située sur l’avenue Morton à Moncton.

Le ministère du Développement social provincial a annoncé la construction de ce nouveau foyer de soins le 18 juin 2021.

Nous sommes voués à la sécurité et au respect de nos voisines et voisins. Nous nous adhérerons à l’ensemble des règlements municipaux lors de ces travaux et avons commencé à communiquer avec nos nouveaux voisins afin de leur informer de notre projet.

A Passion for Continuing Care

septembre 10, 2021
Orchard Court Continuing Care Assistants Ashlee Greenough, Helen Nickerson and Audra Abbott.

Helen Nickerson is a Continuing Care Assistant at Orchard Court. Every day, when she goes to work, she’s doing what she loves: providing resident-focused, quality care.


This is something that’s near and dear to her heart. Growing up in Truro, NS, her mother worked as a registered nurse in long term care. Following in her footsteps, Helen found herself working in the same setting, starting in the kitchen, and working her way up to become a personal care worker. She then transitioned into a career in mental health until 10 years ago when she decided to write a new chapter.


“When Shannex came to Truro I saw they were doing things differently,” Helen says with a smile. “I was really impressed and wanted to be a part of it.”


When she became a CCA, she applied to Shannex, got the job and never looked back. Her decision has led her to a rewarding career.


“You get to provide residents with care in a loving way,” she says. “To be able to commune with the person is really special – I’m passionate about what we do.”


She points out that she’s surrounded by a team of like-minded professionals who are dedicated to putting residents first – a commitment that extends beyond Orchard Court. When COVID-19 outbreaks touched our communities, Helen put up her hand and volunteered her assistance, working in the non-COVID units. In particular, her time at Tucker Hall stands out.


“Some of these people I will never forget,” she says. “Watching them work with residents filled my heart and made me cry.”


Helen feels blessed to do what she does for a living and knows it’s more than a job – it’s a calling.
Thanks to Helen and all our continuing care and healthcare workers for everything they do to keep our residents safe, happy and cared for.


Join our team! Click here to view the latest CCA career opportunities.

Bethany Centennial Garden Opening

septembre 21, 2021
Bethany Centennial Garden Opening
Sister Rosalie Lavallée, Congregation of the Sisters of St. Martha, sits on bench in front of the former Motherhouse Chapel altar.

Bethany Centennial Garden Opening
PARKLAND ANTIGONISH

September 21, 2021, marked the 100th anniversary of the Sisters of St. Martha Congregation moving from their original Motherhouse on the Campus of St. Francis Xavier University in Antigonish, NS, to the Bethany Property in 1921. To acknowledge the milestone, the Sisters of St. Martha officially opened the Bethany Centennial Garden on the grounds of the deconstructed Motherhouse building.

Members of the Shannex and Parkland family were on hand for the event including the Sisters of St. Martha from Parkland Antigonish, Shannex President and Chief Operating Officer, Jason Shannon; Shannex Founder, Joseph Shannon and Regional Director of Retirement Living in Nova Scotia, Ian Mader.

“We believe that in sharing this garden, we are able to offer you, the community, town, county, and surrounding area who supported us over the years, a place to rest, to walk, enjoy and to learn,” says Sr. Brendalee Boisvert, Sisters of St. Martha Congregation Leader. The garden includes a heritage walk that highlights significant moments in the Congregation’s history, places for sitting, accessible walking paths, spaces for meditation and contemplation. Benches have also been added to the garden to honour the 100th anniversary, one of which was donated by Shannex.

When visiting the garden, the public is asked to pay attention to signage as they make their way through the property.

A Voice for Those in Long Term Care

septembre 28, 2021
Parkstone Enhanced Care resident Naomi Black is part of the National Long Term Care Services Standards Technical Committee.

Over the next two years, the Health Standards Organization will be working on new national Long Term Care Services Standards. Informing this work is a 37-member Technical Committee made up of people from across the country who bring various perspectives to the table, including backgrounds in mental health, ethics and infection prevention and control. It also involves some who are living in long term care communities like Parkstone Enhanced Care resident Naomi Black.


“It’s very worthwhile work,” says Naomi. “Providing a voice to those living in long term care is important and not something I take lightly.”


The committee will concentrate on putting together a document that hones in on resident-centred care practices, safe and reliable care and a healthy and competent workforce. The committee meets for two hours each Friday and is required to take part in working meetings, write reports and complete required readings.


A broad range of people from residents and family members to clinicians and everyone in between is encouraged to take part in its Consultation Workbook and Town Halls.


“I think it’s necessary to have as many people weigh in on this as possible,” says Naomi. “I would like to hear from continuing care assistants, housekeepers, dietitians and more residents, as well as staff working in long term care.”


If you would like to make your voice heard, please visit https://longtermcarestandards.ca/engage for more information.

National Day for Truth and Reconciliation

septembre 30, 2021

Désolé, cet article est seulement disponible en anglais.

National Day for Truth and Reconciliation
Honouring the National Day for Truth and Reconciliation at Bridgeview Hall and Parkland on the River.

National Day for Truth and Reconciliation
BRIDGEVIEW HALL AND PARKLAND ON THE RIVER

In June of this year, the Senate unanimously passed a bill to make September 30, 2021, the National Day for Truth and Reconciliation.

To commemorate the tragic legacy of residential schools in Canada, our Shannex, Parkland and Faubourg communities took time to reflect on the impact it continues to have on the Indigenous community.

In Miramichi, Bridgeview Hall and Parkland on the River marked the day with the raising of the Mi’kmaq flag. The event, hosted by Andrea Paul, from the Natoaganeg First Nation included a smudging ceremony, drumming and remarks by Wanda Ward Sebastian from Metepenagiag First Nation.

Andrea is a registered nurse who has a close connection in our Miramichi communities. Her mother is a licensed practical nurse at Bridgeview Hall, where her grandmother is also a resident.

Thank you to General Manager, Jean Doyle, and Health Services Manager, Amanda Quinn, for coordinating the event.

National Day for Truth and Reconciliation
National Day for Truth and Reconciliation
National Day for Truth and Reconciliation

Signalement de cas de COVID-19 de quatrième vague dans nos communautés : 2 octobre 2021

octobre 2, 2021

]Alors que nous continuons de répondre à la quatrième vague de COVID-19, nous avons mis à jour notre procédure pour signaler les cas de COVID-19 dans nos communautés. Nous continuerons de prioriser la communication avec les personnes résidentes, les familles et le personnel, qui seront les premiers avertis si de nouveaux cas se présentent et qui recevront régulièrement des mises à jour lorsque de nouvelles informations sont disponibles.


Les mises à jour seront communiquées par téléphone, par courriel, par notre plate-forme de communication interne avec les familles et lors de réunions virtuelles, au besoin. Pour plus d’informations sur nos mises à jour régulières, les familles sont invitées à communiquer directement avec nous.


Des renseignements généraux sur notre réponse à la COVID-19 sont disponibles à Shannex.com et nous répondons aux questions générales envoyées par courriel à IPAC@shannex.com.


Demandes de renseignements des médias : Les membres des médias peuvent nous joindre à l’adresse courriel suivante : media@shannex.com.

‘A Caretaker at Heart’

octobre 12, 2021


Wendy Roper has worked at Steelworkers Lane, part of Harbourstone Enhanced Care in Sydney, NS since its doors opened in 2002. As a continuing care assistant, she has had the opportunity to meet many different people, which has made for an enjoyable working experience. 


“The residents become your extended family,’ says Wendy. “You do your best for them, you protect them, you love them, and you try to make their time a little more comfortable and brighter; seeing them smile, laugh, or their eyes light up makes you feel like you did something right.”


The responsibility of caring for residents is something she holds near and dear. 


“I am a caretaker at heart,” she says. “Working in long term care allows me to do what I love to do.”
Growing up, she knew she wanted to help people, and a career in healthcare provided the opportunity to do just that. Wendy started as a Personal Care Worker with the family-owned company in the late 1980s. Ten years ago, she transitioned into a CCA role when she was given the opportunity through the Prior Learning Assessment and Recognition (PLAR) program; this has become a fulfilling career move. 


“There are so many rewards that I can’t pick just one thing,” says Wendy with a grin. “Knowing that those who you care for are happy and contented makes the job satisfying; seeing their eyes light up at hearing a song that has a special memory for them gives you an emotional tug.” 


Wendy’s passion for providing quality care coupled with her strong work ethic are recognized by her colleagues.  


“She’s always smiling and knows her residents very well,” says Jody Macdonald, Harbourstone and Celtic Court’s Education Coordinator. “She’s a very dedicated and passionate CCA who has been a mentor for many, many new employees and students.”


Working with seniors is very satisfying to Wendy. She thrives on the challenges and opportunities presented by the job. Knowing that she’s making a difference in the lives of residents makes everything worthwhile.


Join our team! Click here to view the latest CCA career opportunities. 

Compassionate Care

novembre 25, 2021
Monarch Hall Licensed Practical Nurse Donna Maiden.

As a Licensed Practical Nurse at Monarch Hall in Riverview, NB, Donna Maiden is living her passion.

From performing assessments to providing a warm blanket or giving residents a hug, their wellbeing is always top of mind. Each day, when she returns home, she knows she’s making a difference in their lives.

This summer, during one of her shifts, Donna was having a conversation with a new resident in his room. On this day, the man was feeling emotional. His family lives away and he doesn’t get many visitors.

When she looked around the room, she noticed the walls were bare. After she left, she put on her thinking cap and came up with a plan.

“I reached out to the community, and I was able to gather a carload of items,” she says. “There’s paintings that people have painted, puzzles, throw blankets, small decorations, and many items to help make his room feel warm and inviting.”

Once the items were collected, Donna brought them to the resident on her day off. When she arrived, his eyes lit up and a smile danced across his lips. He was so overcome with excitement that tears of joy ran down his face.

“It’s important that we make sure that our seniors are taken care of, and they feel like they are in their home,” she says. “To me, that’s my most important role.”

Thank you, Donna, for your generosity and for going the extra mile for our residents.

Join our team! Click here to view the latest CCA career opportunities.

Shannex Team wins Excellence in Business Award

novembre 25, 2021

Désolé, cet article est seulement disponible en anglais.

Members of Shannex’s NB team in Greater Moncton stand together for a photo to celebrate their award.

On November 17, Shannex’s New Brunswick team was recognized at the Chamber of Commerce Greater Moncton Business Excellence Awards Gala.

The team was given the top prize for the Excellence inBusiness category: The honour is awarded to an organization that has demonstrated excellence in overall business operations, has shown community involvement and leadership in the business community.

“For us, excellence is defined by our collective commitment to exceptional service, continuous improvement and most importantly, placing the health and wellness of those who live, work and visit our communities above all else,” said Shannex’s Vice President, New Brunswick Operations, Derek Green. “Awards like this are a direct reflection of the quality of our Great People. I am proud of our team in Greater Moncton and credit them with this honour.” 

Shannex is committed to ensuring our Great People have the support they need to feel fulfilled in their role today, with opportunities to grow with us into the future.

Want to join a team committed to excellence? Click here Explore to the latest career opportunities today.

Love of Writing

décembre 8, 2021
Thomas Hall resident Dr. Dohaney holds a B.A, from UNB, M. Ed from the University of Maine, an ED. D, from Boston University.


When you ask Dr. Dohaney, a professor who spent over 20 years teaching at the University of New Brunswick, who she aspired to be like when she grew up, without hesitation, she will say, ‘Lois Lane’. Ms. Lane was a fictional character who appeared in Superman Comics and was an award-winning journalist for the Metropolis Newspaper, The Daily Planet. As a young girl, Dr. Dohaney looked forward to receiving weekly comics sent to her by her Aunt, a housekeeper in The Newfoundland Hotel in St. John’s.  This aunt collected these newspapers and sent them to her family. Newspapers were a rarity in the village.  
Growing up in a remote village was challenging in other ways. For instance, she said she had to move to another small town four miles away to complete high school. This school was run by the Presentation Order of Nuns. It was here that her writing encountered challenges when she was accused of plagiarism by one of the teaching Sisters. This Sister wrote comments on two assignments one said, “Keep up with the Readers Digest” and another “Original writings only.”  It was the latter comment that hit home.  She had written a story about the comparison between herself and a dying tree that was on the convent property. Upon reflection, she realized that this time away from home and the lack of encouragement was not helpful to her writing.


However, in 1988, Dr. Dohaney, the first novel was published, The Corrigan Women.  It dealt with three generations of Newfoundland women and the effect that World War 1, World War 2 and Confederation had upon their lives. She went on to write six more novels, mostly Newfoundland-based: A Marriage of Masks, A Fit Month for Dying, To Scatter Stones; When Things Get Back to Normal, and The Flannigans.  Her most recent publication is a book of short stories titled, Caplin Scull.  


Dr. Dohaney wrote a screenplay – Come Back Paddy Riley – which became one of two screenplays that were selected by the Nova Scotia Film Board as winners in the Atlantic Film Festival.   Come Back Paddy Riley was one of Dr. Dohaney’s proudest accomplishments as it was based on true events that affected her family.  The story tells about her uncle from Newfoundland who went to war at a young age and like many others lost his life. Although a sad story, it contains much black humour, which made for an entertaining story. A Producer was ready to take it further, but Dr.Dohaney was conflicted on the proposed script direction which cast characters in an unfavourable light.


Dr. Dohaney holds a B.A, from UNB, M. Ed from the University of Maine, an ED. D, from Boston University.  She was recognized by the Thomas H. Raddall Atlantic Fiction Award in 1995 for her novel, A Marriage of Masks. She also received the Lieutenant’s Governor’s Award for High Achievement in English Language/Literature Arts in 2012 in New Brunswick.

Love of Writing

décembre 8, 2021

When you ask Dr. Dohaney, a professor who spent over 20 years teaching at the University of New Brunswick, who she aspired to be like when she grew up, without hesitation, she will say, ‘Lois Lane’. Ms. Lane was a fictional character who appeared in Superman Comics and was an award-winning journalist for the Metropolis Newspaper, The Daily Planet. As a young girl, Dr. Dohaney looked forward to receiving weekly comics sent to her by her Aunt, a housekeeper in The Newfoundland Hotel in St. John’s.  This aunt collected these newspapers and sent them to her family. Newspapers were a rarity in the village.

Growing up in a remote village was challenging in other ways. For instance, she said she had to move to another small town four miles away to complete high school. This school was run by the Presentation Order of Nuns. It was here that her writing encountered challenges when she was accused of plagiarism by one of the teaching Sisters. This Sister wrote comments on two assignments one said, “Keep up with the Readers Digest” and another “Original writings only.”  It was the latter comment that hit home.  She had written a story about the comparison between herself and a dying tree that was on the convent property. Upon reflection, she realized that this time away from home and the lack of encouragement was not helpful to her writing.

However, in 1988, Dr. Dohaney, the first novel was published, The Corrigan Women.  It dealt with three generations of Newfoundland women and the effect that World War 1, World War 2 and Confederation had upon their lives. She went on to write six more novels, mostly Newfoundland-based: A Marriage of Masks, A Fit Month for Dying, To Scatter Stones; When Things Get Back to Normal, and The Flannigans.  Her most recent publication is a book of short stories titled, Caplin Scull.  

Dr. Dohaney wrote a screenplay – Come Back Paddy Riley – which became one of two screenplays that were selected by the Nova Scotia Film Board as winners in the Atlantic Film Festival.   Come Back Paddy Riley was one of Dr. Dohaney’s proudest accomplishments as it was based on true events that affected her family.  The story tells about her uncle from Newfoundland who went to war at a young age and like many others lost his life. Although a sad story, it contains much black humour, which made for an entertaining story. A Producer was ready to take it further, but Dr.Dohaney was conflicted on the proposed script direction which cast characters in an unfavourable light.

Dr. Dohaney holds a B.A, from UNB, M. Ed from the University of Maine, an ED. D, from Boston University.  She was recognized by the Thomas H. Raddall Atlantic Fiction Award in 1995 for her novel, A Marriage of Masks. She also received the Lieutenant’s Governor’s Award for High Achievement in English Language/Literature Arts in 2012 in New Brunswick.

Great People: Continued Career Growth

janvier 7, 2022
Continued Career Growth
Debert Court Site Manager, Vonn Manahan.

Looking back at the 11 years he has been with Shannex, Debert Court Site Manager, Vonn Manahan, cannot help but smile.

“Shannex has been my only employer here in Canada, and I don’t see myself moving on,” says Vonn. “This has been my home, my family; the company has been so supportive.”

Vonn’s career with Shannex began in 2010, when he moved from the Philippines to Canada to settle in Nova Scotia. When he arrived, he began working as a registered nurse at Cedarstone Enhanced Care. After working there for two years he took an opportunity to support residents on the frontline at Debert Court, before becoming the site manager.

“When I started out, I didn’t foresee myself in a management position,” says Vonn. “But I was able to evolve and learned about the opportunities to grow my career within the company; they really support individuals showing potential or those wanting professional growth.”

Working for an organization that has helped him write new chapters of his career have been a fulfilling experience.

“I feel like I’m valued by the company,” he says. “Shannex is not just a company for me, it’s my home. They’ve supported me every step of the way.”

Exciting New Partnership

janvier 7, 2022
Exciting New Partnership
Christy Nickerson-Rak will provide project management expertise to support the partnership.

Exciting New Partnership

SHANNEX, PARKLAND AND FAUBOURG COMMUNITIES

As we strive to Lead the Way to Better Living, we always look at new ways to improve the lives of seniors in our communities. Through an exciting partnership with the CAN Health Network, our family-owned company is helping to foster tried and true, made-in-Canada technology that provides alternative solutions to strengthen the healthcare system. The collaborative group is made up of public and private organizations that are part of an integrated network that works together to support Canadian solutions.

“Being part of this network fits our desire to be an innovative service provider to older adults,” says Collaborative Learning Centre Manager and Research Specialist, Christy Nickerson-Rak. “We are proud to help create solutions that meet current needs with innovative technology companies.”

The national partnership has opened the door to allow Shannex to trial more ground-breaking, homegrown healthcare solutions to support our residents and team members. We are launching our first project through the network this month to adapt the Tenera Care technology for the retirement living continuum of care.

Visit the CAN Health Network’s website to learn more about the organization: https://canhealthnetwork.ca/

‘Gifts Like This Make it Easier’

janvier 10, 2022
(L-R) Mairibeth Riley, Harbourstone resident, Philip Lynk, and Courtney Richardson stand in front of the SPCA after dropping off a donation.

Animals hold a special place in the hearts of many in the Harbourstone Enhanced Care community. It’s no secret the COVID-19 pandemic has been hard on everyone, including our furry friends.

In honour of Workplace Wellness Month in October and the call to action for campuses to give back to the broader community, Occupational Health Nurse, Courtney Richardson, brought forward the idea of collecting donations for the SPCA.

“It’s a charity that’s near and dear to a lot of people,” says Courtney. “People love their animals and we wanted to do our part and see what we could get.”

The initiative was a team effort quarterbacked by Recreation and Volunteer Coordinator, Mairibeth Riley, and Long Term Care Assistants, Nancy Roach and Cheryl MacIntyre. The month-long donation collection process was well supported by team members and resulted in $1000 worth of pet food being gathered for the animal charity.

“Our community was more than willing to help provide comfort and food for animals without,” says Mairibeth. “We were happy to participate and donate.”

On November 2, members of the Harbourstone community delivered the items to the SPCA in Sydney, N.S. The gifts were welcomed enthusiastically and are supporting local animals in need.

“We can’t thank the caring community at Shannex enough,” says Ryan Toomey, Development Officer, Nova Scotia SPCA. “The past few years have been difficult for many companion animals and their families, but gifts like this make it easier.”

The gift has helped hurt and homeless pets in the shelter and families in the community going through financial difficulties.

Click here to learn more about the Harbourstone community.

Talking About Mental Health is Important. We Support Bell Let’s Talk Day

janvier 26, 2022

The last 22 months have been mentally and physically exhausting. Healthcare workers across the country, including our Great People, have gone the extra mile to provide continued care and service to those in need.


This year’s theme of supporting ourselves and others, highlights the importance of conversations about mental health, actively practicing resiliency and how acts of kindness can go a long way to support others.  


We will be taking part by texting, tweeting, watching and sharing on social media to keep the conversation about mental health ongoing.


Throughout the day, Bell will contribute 5 cents to mental health initiatives through text messaging, social media engagement, video views and phone calls (on Bell Mobility devices). You can participate on multiple social media platforms including, Facebook, Twitter, Instagram, YouTube, TikTok and Snapchat.
Talk with someone you care about today.


Show your support! #BellLetsTalk. Find out more at: https://letstalk.bell.ca/en/bell-lets-talk-day

Shannex assumes ownership of Milestone Communities in Bedford, N.S.

février 1, 2022

In a joint release today, Milestone Communities and Shannex announced the sale of Milestone’s two West Bedford seniors’ living properties, the Pemberley and the Highbury. Shannex will assume ownership through its Retirement Living division which has locations across Nova Scotia, New Brunswick and Ontario.


“Although we enjoy developing and operating seniors’ residences, the timing was right to find a great operator to take on the next phase of these projects,” said Jerry Nowee, former President and CEO of Milestones Communities. “Shannex has earned a reputation for operating vibrant, safe and reliable communities and I knew they were the right fit to carry forward the work I began alongside the impressive Milestones team.”

The Pemberley at Milestone Communities - living space


Milestone Communities is located in West Bedford and consists of the Pemberley (85 suites) and the Highbury (71 suites), each offering living options for active seniors. Shannex will maintain and continue operations under the Milestone brand with the support of all existing employees who will continue on with the organization.


“This opportunity came at the right time, and we are honoured to add Milestone to our family of communities,” said Jason Shannon, President and COO of Shannex. “Jerry and his team have created a unique living experience in a location where there is great demand for senior living options, and we see this as just the beginning for what we can create to meet this need in the Bedford area.”
Once complete in the spring of 2023, Shannex will also assume ownership of the Highbury II, a new 76 unit adjacent supportive living residential community which is under construction.


For more information:
Visit the Milestone Communities website.
Visit Experience Parkland

Shannex to add two new nursing homes in New Brunswick

février 11, 2022

The Department of Social Development announced today that Shannex would build two new licensed long term care communities in the province.

The Fredericton home will be built on Cliffe Street, next to Shannex’s Neill Hall. The new home in Moncton will be part of the campus currently being built behind the Northwest Plaza between Worthington Avenue and Mountain Road. The Moncton home is expected to open by November 2023; the Fredericton home is expected to open by April 2024.

“During these extraordinary times, we are pleased to be able to help address the need for more nursing homes which will take some pressure off the healthcare system,” said Shannex president and COO Jason Shannon. “We are committed to providing New Brunswick seniors and their families with the services and care they need and deserve. We are confident these new homes will be places where they will continue to live well with support from our dedicated team members. We know we hold the trust of New Brunswickers in our work and we take that seriously.”

Shannex is dedicated to this province and its people and recognizes that it is an honour to be entrusted with the responsibility of opening these new homes in Moncton and Fredericton where there is a critical need for long term care (240 beds) that will also help relieve pressure from the acute care system. More importantly though, these communities will become vibrant hubs for New Brunswickers to call home.
Shannex has more than 1,600 New Brunswick team members who care for residents in 10 nursing homes and six retirement living communities. They are the heart of the organization, and it is our priority to support them and their families as they navigate this extraordinary time. This includes actively working to recruit and retain more healthcare workers through strategic recruitment efforts, local academic partnerships, our own international recruitment team, and settlement support for newcomers.

Through the operation of its licensed homes, Shannex is accountable to the provincial government and the people of this province, just like every other licensed nursing home operator.

Learn more about our licensed long term care communities here.

Read the Government of New Brunswick news releases here.

Editors Note

février 25, 2022
Residents and team members at Debert Court created a display of pumpkin people to greet fully vaccinated visitors to the community.

Happy New Year!  
 
We are excited to welcome you to the first edition of Connections for 2022. Our communities have been active and busy throughout the fall.  
 
This issue is filled with stories of giving, support, community and connection, including the inspiration behind the Culinary Corner recipe on page 3, submitted by Parkland at the Lakes resident, Walter Grist. It all started 10-15 years ago, in Pictou Landing, when Walter and his late wife, Jessie, wanted to show retail workers their appreciation. Jessie started making chocolate mint fudge, and they handed it out each time they shopped. This initiative grew, and the couple then started giving it to nurses, dentists, doctors and garage mechanics. Jessie eventually became known in the community as “The Fudge Lady.” After his wife got sick, Walter continued the tradition. Now, he makes the fudge for residents and team members at Parkland at the Lakes.  
 
As you flip through these pages, you will feel a profound sense of generosity and one of the many things that make our communities special. Tucker Hall Personal Support Workers, Alicia Soucy and Tyanna Tyler, answered the call by supporting nursing homes across New Brunswick that were managing COVID-19 outbreaks (page 10). Harbourstone Enhanced Care donated over $1000 in pet food to the SPCA to help animals in need (page 7). Parkland at the Gardens residents donated a holiday tree to support the Mental Health Foundation of Nova Scotia (page 8).  
 
I hope you enjoy reading these and the many other great things happening in our communities. 

Editorial Note: In the fall 2021 issue of Connections, we incorrectly identified Joan Mara as Joan Merrick in our story about the Virtual Social Connections Training Program. We sincerely apologize to Joan for this oversight and wanted to issue a correction. Thanks again to Joan for her participation in the story 

President’s Message

février 25, 2022
(L-R): Shannex President and COO, Jason Shannon, retired team member, Carol Wall and Founder, Joesph Shannon, attend the Shannex Service Excellence Awards in Sydney, N.S.

Happy New Year everyone,  
 
I’m pleased to share the newest issue of Connections with you.  

I know that all of us were filled with hope that by the end of 2021, we might be able to put this pandemic behind us. Unfortunately, that’s not the case now, but we shouldn’t lose hope. Instead, I encourage you to notice the positives in these changing times. The vaccines are working; they are reducing the health impacts for those who get COVID-19. We’ve also gotten very good at adapting to changing circumstances and to helping each other. Our sense of community is stronger in many ways, and I’m inspired by what I see in each of our locations. It’s this sense of community that makes us take care of ourselves so we can protect others.  

Earlier in the fall, before the Omicron variant, I was able to visit many of our sites, and it was good to see residents and team members in good spirits. It’s clear to me residents enjoy strong connections with our team members, which is what our most recent Quality of Life Survey results indicate. I want to thank our residents and families for taking the time to provide their feedback, and I want you to know that we are working on action plans to continue to improve your experience with us.  

In December, I had the honour of recognizing some of our team members at our Service Excellence Awards ceremonies in Halifax and Sydney. We recognized long-serving employees, retirements and those who have gone above and beyond to deliver care and service consistent with our organizational values. As an organization, it’s important our Great People understand how much we value their contributions. We want to invest in their futures through opportunities to learn and grow through meaningful work where they get to make a difference in the lives of others.  

These are extraordinary times that have required all of us to dig deep and be strong as we continue to find ourselves responding to new challenges related to COVID-19. I want to thank our residents, their families, and our teams for making the Shannex family so special.  

As you turn the pages of this issue of Connections, I hope you feel that sense of community spirit and renewed hope for the year ahead. 

A Taste of Home: Walter’s Chocolate Mint Fudge

février 26, 2022

Walter’s wife, Jessie, was known in the community for her delicious fudge. When she became sick, Walter continued to use the recipe. Today, Walter makes it for his friends at Parkland.  

Read more resident recipes at experienceparkland.com/tasteofhome  

INGREDIENTS  

1 2/3 cup white sugar 
2/3 cup undiluted carnation evaporated milk  
2 tablespoons butter  
½ teaspoon salt  
2 cups mini marshmallows  
1 ½ cups nuts (optional)  
1 teaspoon vanilla  
1 ½ cups mint chocolate chips  
 
METHOD  
Combine sugar, milk, butter and salt in medium saucepan.  
Cook and stir over medium heat until mixture comes to a boil.  
Boil 4-5 minutes (Walter does 4.5 minutes).  
Stirring constantly.  
Remove from heat.  
Stir in marshmallows, chocolate chips (nuts and vanilla optional).  
Stir vigorously until marshmallows melt and blend.  
Pour into foil-lined 8-inch square cake pan.  
Chill and cut into squares.  
Tip from Walter: Prepare the pan before you start! 

Meet Ken and Monique

février 26, 2022
Parkland in the Valley Wellness Coach, Monique, and resident, Ken, enjoying each other’s company. 
Ken, Parkland in the Valley resident.
Parkland: Where Neighbours Become Friends 

Both a friend and neighbour to many at Parkland in the Valley in the Kennebecasis Valley, N.B., Ken has become the in-house expert when it comes to pool, providing tips and encouragement with a healthy dose of friendly competition.  

At the age of 20, Ken settled into the community he called home for nearly 50 years and started his career as a truck driver. He later became an equipment supervisor, which allowed him to spend more time with his family.  

Nearing retirement, Ken found himself considering a new hobby. “I told my wife if I’m going to retire, I’ve got to have something to do, so I bought a used pool table,” he recalls. “I’ve had that pool table for about nine years, but I can’t remember ever playing pool before that.”  

When Ken sold his home, finding a community of caring people and activities was important. He found it, along with new friends like Monique, at Parkland.  

“I’d see Ken playing pool, so we started playing together,” says Monique, a Wellness Coach. “I enjoy learning the different angles and the competition. Making big shots by accident is always exciting.”  
 
As a Wellness Coach, Monique plans social activities and exercise classes for residents and surprisingly never played pool before meeting Ken.  
 
“She has some real good games and some real poor ones—she’s a good sport,” Ken says. “When you have people like Monique around, that keeps people happy,” he adds. “To live here, you’re not alone anymore and that’s the one thing I really like about it—the people that live here are your family.”  
 
When asked to describe Ken, Monique pauses with evident admiration. “He’s always so positive,” she says. “He’s very kind,” says Monique. Like true friends, neither keeps score—they always start a new day and a new game from scratch.  
 
Read the full story at experienceparkland.com/meetken

Beautiful art at the future home of Parkland at the Common

février 26, 2022
One of the four murals at the future home of Parkland at the Common and artist, Jordan Bennett working on a mural during Nocturne 2021. 
Building Community

Creative expression and storytelling are important aspects of life at Parkland. It’s what inspires us to thoughtfully design our communities with art to honour local history, scenery and artists.  
 
A new community is emerging in Halifax’s iconic North End neighbourhood, at the corner of Quinpool Road and Robie Street, Parkland at the Common.  
 
This year, we were proud to participate in Nocturne at Night, a contemporary art festival that celebrates Nova Scotia’s visual arts scene, as the Emerging Artist Partner.  
 
Five local artists designed a living canvas on the hoarding wall of the construction site. More specifically, each artist created a unique mural that spoke to the festival’s theme of “building community.”  
 
Thanks to Trackside Studios for leading the project. 

Clinical Corner

mars 1, 2022
Shannex-clinical-corner
Clinical Corner

Make the Most of Your Day
GET THE FACTS

Each day is an opportunity to positively impact your health. The Canadian Society for Exercise Physiology (CSEP) has created a “24-Hour Movement Guideline” for adults aged 65 and over. This guideline outlines recommendations for physical activity, sleep and sedentary behaviour to help you achieve optimal health.

PHYSICAL ACTIVITY:

• Aim for 150 minutes each week of moderate to vigorous aerobic physical activity
• Do strength training activities of major muscles at least twice per week (chair yoga, housework, carrying groceries or laundry count)
• Include activities that safely challenge your balance
• Check with your health care provider if you have any medical conditions; they can help determine what types of physical activity are right for you
• Exercise in short pockets of time (even 10 minutes is enough), especially when starting out
• Find activities you enjoy and combine with socialization (group exercise, walking groups)

SLEEP:
• Aim for 7-8 hours of good quality sleep each night
• Setting consistent bedtimes and wake times can help get you in a healthy sleep routine
• Limit screen time at least an hour before bedtime

SEDENTARY BEHAVIOUR:
• Limit sedentary time to eight hours or less
• Limit recreational screen time to three hours or less per day (that includes, tv, computer and phone screens)
• Break up long periods of sitting as much as possible (stand up and stretch, go for a short walk)

Moderate activity is when your breathing is harder, and your heart rate is elevated. You should still be able to speak but would have difficulty if you tried to sing.


Working towards these goals can provide you with many health benefits such as: reducing your risk of falls, osteoporosis, type 2 diabetes and stroke, improving your balance and your mental well-being.

We have lots of opportunities for recreational activities that incorporate physical activity and socialization in our communities. Look at your recreation calendar to see if there is something you would enjoy helping you make the most of your 24 hours each day!

Find more information here: https://csepguidelines.ca/

Excellence in Business

mars 1, 2022
Excellence in Business
The New Brunswick regional office team celebrates a great achievement.

Excellence in Business
New Brunswick

On November 17, Shannex received the Excellence in Business Award from the Chamber of Commerce Greater Moncton. This prize is given to an organization that has demonstrated excellence in overall business operations, has shown community involvement and leadership in the business community.

This recognition reflects our Great People who are the foundation of our success. Congratulations to the team for this wonderful accomplishment. We are proud of the commitment, dedication and professionalism you show our residents and fellow team members each day.

Quilts of Valour

mars 1, 2022
Shannex-Quilts-of-Valour
(L-R) President, Chocolate River Quilters, Marilyn Bishop, Chocolate River Quilters, Sandra Durelle; Veteran and Royal Court resident, Russell Kaye; Veteran and Royal Court resident, Herb Brandt.

Quilts of Valour
PARKLAND RIVERVIEW

Two Parkland Riverview Royal Court residents, Herb Brand and Russell Kaye, were presented Quilts of Valour from the Chocolate River Quilters in honour of their military service. They also happen to be the first two quilts formally registered in the province of New Brunswick.

Quilts of Valour must meet certain specifications and are presented to members Canadian Armed Forces (past or present), who have been injured during the line of duty.

We would also like to acknowledge and express our gratitude to Herb, Russell and all our residents and team members who have previously served in the military for their dedication to this country.

A Classic Christmas: Festival of Trees

mars 1, 2022
A Classic Christmas- Festival of Trees
Parkland at the Gardens residents working alongside team members to create 60s inspired homemade decorations for their tree, “A Classic Christmas”.

A Classic Christmas: Festival of Trees
PARKLAND AT THE GARDENS

In November, Parkland at the Gardens residents and in-house designer Karen Dixon came together to create a tree for the Mental Health Foundation of Nova Scotia’s event, the Forest of Trees. Inspired by the song “Rockin’ Around the Christmas Tree”, Karen wanted to create a design with the residents that stirred a sentimental feeling in a new, old-fashioned way. “When I met with the residents, we looked at what Christmas trees looked like in the 1960s when the song came out,” said Karen.

Susan is one of the residents who helped decorate the tree. “It’s always fun with all the ladies,” she said with a smile. “More hands make it easier – I love doing stuff like this!”

For Parkland resident Joan, the Mental Health Foundation of Nova Scotia is a cause she holds close to her heart. “I’m very happy to participate in this fundraiser. I think it’s an absolutely wonderful idea,” said Joan.

On November 27, the tree named “A Classic Christmas” was auctioned off and purchased for $1,600 with all proceeds going towards mental health services and supports in the province.

A collection of memories and traditions as told by residents who came together to decorate the tree can be read at experienceparkland.com/memorytree.

Writer in Residence

mars 1, 2022
Writer-in-Residence
Thomas Hall resident Dr. Dohaney holds a B.A, from UNB, M. Ed from the University of Maine, a ED. D, from Boston University.

Writer in Residence
THOMAS HALL


When you ask Dr. M.T. (Jean) Dohaney, a professor who spent over 20 years teaching at the University of New Brunswick, who she had aspired to be like when she grew up, she will say, without hesitation, ‘Lois Lane’. Ms. Lane was a fictional character who appeared in Superman Comics and was an awardwinning journalist for the Metropolis Newspaper, The Daily Planet. Admiration for this character’s writing expertise rubbed off on Dohaney.

In 1988, her first novel was published, The Corrigan Women: It dealt with three generations of Newfoundland women and the effect that World War 1, World War 2 and Confederation had upon their lives. She went on to write six more novels, mostly Newfoundland-based.

Dohaney wrote a screenplay – Come Back Paddy Riley – which became one of two screenplays that were selected by the Nova Scotia Film Board as winners in the Atlantic Film Festival. The story is about her uncle from Newfoundland who went to war at a young age and like many others lost his life.

Today, you can find Dohaney at her computer keeping up with current events. However, she is always readily available with words of wisdom for today’s generation and can delight anyone with her storytelling.

Thank you to Dr. Dohaney for penning this piece for us for this issue of Connections.

Dr. Dohaney was recognized by the Thomas H. Raddall Atlantic Fiction Award in 1995 for her novel, A Marriage of Masks. She also received the Lieutenant’s Governor’s Award for High Achievement in English Language/Literature Arts in 2012 in New Brunswick.

Shannex Duo Goes the Extra Mile

mars 1, 2022
Shannex - Shannex Duo Goes the Extra Mile
(L-R) Tucker Hall Personal Support Workers, Alicia Soucy and Tyanna Tyler, dressed in full personal protective equipment during an outbreak of COVID-19.

Shannex Duo Goes the Extra Mile
TUCKER HALL

When Tucker Hall opened its doors in 2016, Personal Support Workers, Alicia Soucy and Tyanna Tyler, were there to welcome residents. Since then, they have become integral parts of the community. Alicia’s bright personality has earned her the nickname “Ray of Sunshine” and Tyanna’s empathy and caring for others is admired by many. Over the years, they have formed strong bonds with residents that will last a lifetime.

“I love working with them,” says Tyanna. “They’re like my extended family.”

On November 20, 2020, the community, team members and residents faced a major challenge – an outbreak of COVID-19

“The first thing I said when I was asked to help out was, ‘Oh my gosh, what I can do to help? Put me where you need me,” says Alicia. “I immediately knew I needed to help.”

In the face of uncertainty, they put aside their fears and did what they always do by going the extra mile to provide quality care to residents.

This experience taught them many lessons that they have shared with others; both PSWs have supported eight COVID-19 outbreaks in long term care communities (three Shannex and four non-Shannex) across New Brunswick.

“Alicia and I are a great team, and I’m so glad I got to have her at every outbreak,” says Tyanna. “It’s been great working with everyone and getting to know people in the other communities.”

“If someone asks you for help when they’re scared or they’re in an overwhelming and fearful environment, how can you say no?” says Alicia. “How do you say no? I couldn’t.”

Thanks to Alicia and Tyanna for your dedication and commitment. We are grateful for your willingness to provide support and care to those in need.

YMCA SPELL Program

mars 1, 2022
YMCA SPELL Program
CCA, Arnold Francisco, pictured at Parkstone Enhanced Care

YMCA SPELL Program
SHANNEX NOVA SCOTIA

Arnold Francisco is an internationally educated nurse working as a Continuing Care Assistant at Parkstone Enhanced Care in Halifax, N.S. To be recognized as a registered nurse in Canada, he must meet all registration and licensure requirements, which included a language component.

“Before moving to Canada, I worked in Singapore for six years in a dementia unit,” says Arnold. “I came here as an international student and studied Palliative Care Nursing at Niagara College in Ontario; after the program, I moved to Halifax seeking full-time employment and was hired by Shannex.”

In June, Arnold took part in the YMCA’s 20-week pilot program known as the Sector Partnerships for Enhanced Language Learning. This course helps address work shortages and enhance employment skills in the health care sector by supporting new immigrants with targeted language services.

In April 2021, the YMCA teamed up with Shannex as an initial partner in the pilot; this involved identifying needs and logistics, curriculum design, regular consultative meetings, scheduling team members for lessons and project evaluation.

“It’s been a great partnership,” says YMCA Newcomer Settlement Coordinator, InHae Park. “Both organizations have the common goal of supporting newcomer employees to be successful in the workplace and get the support they need.”

Arnold believes this program has been valuable. “I am so grateful that I was able to participate,” says Arnold. “It has helped me communicate better with my supervisors and residents and helped prepare me to write my licensing exam.”

The project is funded by the Nova Scotia government department of Labour Skills and Immigration and runs until March 31, 2022.

Centre for Excellence Goes Back to School

mars 1, 2022
Centre-for-Excellence-Goes-Back-to-School
Team members take part in an in-person learning session at the Centre for Excellence.

On November 1, 2021, the Centre for Excellence reopened to in-person classes.

Throughout the pandemic, the Learning and Development team worked diligently to adapt and ensure there were minimal educational disruptions by transitioning to virtual and self-directed learning. Between April 2020 and October 2021, 63 virtual/ online sessions were offered to 492 participants.

The pandemic offered an opportunity to refresh and revamp the course content to determine the best delivery method. This time of reflection has allowed for courses to be delivered in three ways: self-directed online learning, face to face or a blended model.

Over the long term, we are looking at restructuring existing programs with new formats for leadership courses that will eventually include resources being more readily available online. In-person classes will focus on application, scenarios, case studies and guest speakers and allow more time for questions and answers, integrating prior knowledge and work experiences into learning.

We are grateful to the Learning and Development team for their tireless work throughout the pandemic and their steadfast dedication to making sure our Great People continue to succeed.

CAN Health Network enables Shannex to expand the use of Tenera Care Technology to create safe and healthy communities

mars 3, 2022

The Coordinated Accessible National (CAN) Health Network announced today the launch of the Atlantic Network’s first commercialization project with Shannex, and Nova Scotia-based technology company, Tenera Care.

Tenera Care’s newest technology helps seniors live a more fulfilled and independent life. Through a commercialization project funded by CAN Health Network, Shannex will expand the implementation of Tenera Care’s real-time monitoring system technology to make it accessible to more residents at its Parkland Clayton Park community in Halifax, N.S. The Tenera Care platform supports the activities of residents, their families, and team members. The system uses automated data flow to help team members react and anticipate the needs of residents which improves quality related to safety, care and service. The outcome is that seniors are better supported to age in place longer within the organization’s continuum of services.

“We have a long history of support for innovative solutions that improve the lives of seniors. We believe in making evidence-based decisions to improve the quality of the care and service we deliver to residents which is why our partnership Tenera makes so much sense,” said Jason Shannon, President and Chief Operating Officer, Shannex.  “This technology helps our team members stay closely connected and responsive to the needs of our residents while also providing useful data that supports our efforts to make strategic and operational improvements rooted in real-world experiences of our frontline team members.”

The Tenera Care platform was initially introduced in 2018 in one of our memory care neighbourhoods at Parkland Clayton Park.

Read the CAN Health Network new release here.

Providing 20 Years of Quality Care  

avril 22, 2022
Meet some team members who have been working at Parkstone since it opened.

(L-R): (Back row) Dana Power, Wanda Chaisson, Lynn Hynes, Heather Casey, Lisa Peterson, Ron Savoie (front row, left to right) Jennifer Kirby, Lori Wilton. Missing from photo: Elaine MacKenzie, Helen Kelley, Jeana Cock, Darlene Dwyer, Pat Dwyer, Dana Schiefer, Glenda Sabine, Christina S

Residents and team members at Parkstone Enhanced Care are celebrating a milestone anniversary today. It’s been 20 years since the licensed nursing home in Halifax, Nova Scotia opened its doors. In this day and age, it can be a rare feat to work with an organization for most of your career. At Parkstone, there are 27 team members who have proudly spent most of their careers bettering the lives of seniors in the community.

When a new team member joins the Parkstone Enhanced Care family, the first person they are greeted by is Quality and Education Advisor Lori Wilton. Her warm personality shines through as she begins showing them the ropes through the orientation process. This is a special time for Lori as she has walked more than a mile in their shoes; Lori has been working at Parkstone since it opened in April 2002. 

When she looks back over her time working in the licensed long term care community the word family comes to mind.  
 
“In 2003, when Hurricane Juan hit the Halifax area, I remember all of the Home Office people coming up to help out,” says Lori. “They were making toast, feeding residents, making beds, anything they could do to support us.   
 
Recreation and Volunteer Coordinator Jennifer Kirby has also been working at Parkstone since the community began welcoming residents. She says the team atmosphere has made Parkstone a wonderful place to grow her career and an excellent place for residents to live.  

“There’s big spacious private rooms, private washrooms, and it’s a bright and inviting building,” says Jennifer. “It’s pleasant, and the team members are pleasant.”  

Licensed Practical Nurse Heather Casey has been working at Parkstone from the beginning as well. When she thinks about the special moments she has shared with residents, she can’t help but smile. 

“Singing for the residents always brings me joy,” says Heather. “I fondly remember singing at one of the resident’s 102 birthday in the parlour and another time for another resident’s 50th wedding anniversary.”

Many memories have been shared in this special community over the years and new chapters are continuing to be written. Thanks to all our Great People for your dedication and commitment to providing quality care and service to the seniors entrusted in your care.

National Day of Mourning

avril 28, 2022

Today is the National Day of Mourning. Today, on behalf of our Joint Occupational Health and Safety Committees would like to honour the workers who lost their lives, were injured or suffered illness while performing their duties.

There is nothing more important than the safety and well-being of our residents and team members. Each day, we are committed to keeping them safe and cared for every day.

To pay our respects, residents and team members will be observing a moment of silence at 11:00 am (AST).

As an organization, ensuring our residents and team members are safe is of the utmost importance. We are committed to continuing to grow and improve safety in our communities.

Arborstone Celebrates 20 Years

mai 2, 2022
Arborstone team members (L-R) Recreation Programmer Donna Shadbolt, Licensed Practical Nurse Rose Lynn Demeter and Dietary Aide Shirley Dewolfe

On May 1, 2022, Arborstone Enhanced Care celebrated its 20th anniversary with the Shannex family. We are happy to introduce you to some of the people who have been there from the beginning.

“We take pride in our work,” she says. “We take pride in our wellbeing; in our relationships and the service we provide to the residents – they are well cared for.”

Our Great People go above and beyond to create exceptional experiences for those entrusted in their care. In the early 2000s, Shirley recalls a time when she took a turn dressing up as the Easter bunny.

“I did up Easter treat bags for the residents,” she says, “One of the team members asked me to go visit a particular resident because she thought the Easter bunny only came to see her roommate and not her.”

“I went down and hopped to the door and when she saw me, her eyes got right big and then she started crying tears of happiness. She had the biggest grin on her face – it was one of the nicest things I’ve ever had to happen to me.”

We are grateful for the commitment and dedication of our Great People. Each day, they contribute to the vibrancy of our communities and we appreciate everything they do to keep residents safe and happy.

When Donna Shadbolt looks back at her 34-year career at Arborstone (previously Park Haven and Armview Estates), a smile splashes across her face. The licenced nursing home community’s recreation programmer has celebrated many of life’s special moments in the community.

“I grew up here,” she says. “I started working here when I was 22, I met my husband, who worked as an LPN in the community for 40 years before he retired, we fell in love, had my children and raised them here; my whole life has been kind of been centred around Arborstone.”

Every day when Donna comes to work, she’s always touched by the interactions she has with the residents. The stories, the laughter and hugs they have shared over the years have always stayed with her, but there’s one memory in particular that stands out.

“When we were getting married the residents held a wedding shower for us,” says Donna. “One resident painted us a picture and another resident, with the help of the recreation department, made us a little memory book with some of our pictures in it and another resident made us a tape of love songs.”

There are many things that make the Arborstone community special. What some people might not know is the community is home to seniors and young adults. Licensed Practical Nurse Rose Lynn Demeter has been working at Arborstone for 22 years. When she thinks about her fondest memories, she’s quick to point out that working with the young adults was near the top of the list.

“Mealtimes were always fun because the residents were like brothers and sisters,” she says. “They were always laughing with each other, and they were a close-knit group – I always enjoyed being around them.”

Dietary Aide Shirley Dewolfe has been working in the community for over three decades and says one of the things that makes Arborstone stand out is the delight team members have looking after residents.

A Long Term Connection 

mai 12, 2022
Parkstone Enhanced Care LPN Heather Casey.

As a licenced practical nurse at Parkstone Enhanced Care, Heather Casey has dedicated her career to providing quality care to the residents she serves. In her role, Heather wears many hats. She’s a caregiver, a confidante and a friend. One of the greatest joys of working as a nurse in long term care has been connecting with the residents to make them feel safe and happy.      

“I remember singing for one of the residents on their 102nd birthday in the parlour and another time for a resident who was celebrating their 50th wedding anniversary,” she says. “As a team, we also sing happy birthday to residents on their birthdays in the dining room at mealtime.”  

Heather’s desire to become a nurse has been a calling. At the age of five, she remembers feeding candy medicine to someone and wanting to care for those around her. When she grew up, she naturally became an LPN. In the 20 years, she has worked in the licensed nursing home community, she has made memories that will last a lifetime. In particular, one touching moment sticks out.      

“In 2019, I left the floor where I have spent 17 years working to move to another floor,” she says. “The team members that I worked alongside planned a little send-off for me where the all the residents and the team members on the floor came together and presented me with two dozen roses; I received a rose from every resident.”

For Heather, working with the seniors has been like working with family. When a new resident comes to the Parkstone community, she always makes sure they feel welcomed and comfortable in their new home.

“When people come in the door, they’re entrusting their loved one in your care,” she says. “From a young age I was taught to respect her elders and I’m not going to treat their loved one any differently than I would treat my own.”

We would like to thank Heather for her many years of dedicated service to our residents and for always going above and beyond to make them feel cared for and appreciated.

‘I couldn’t imagine working anywhere else.’

mai 12, 2022
Arborstone Enhanced Care LPN Rose Lynn Demeter

When Arborstone Enhanced Care licenced practical nurse Rose Lynn Demeter thinks about what made her want to get into nursing, for her, it was always a calling.

“Since I was a child, I knew I wanted to get into healthcare somehow,” she says. “When I became an LPN, I thought I might want to become a registered nurse, but as I got working, I was comfortable and really enjoy what I was doing, so I decided to stay in my role.”

Originally from Cape Breton, Nova Scotia, Rose Lynn moved to Halifax 20 years ago and has been an important part of the licensed nursing home community since it opened its doors in April 2002 (Rose Lynn started working in the community in 2000 when it was previously Armview Estates).

“When I moved to Halifax, I had a few options and decided to give long term care a try and quickly discovered that this is where I was meant to be,” she says. “Our residents always have a story to tell and being able to hear their stories and being a part of them is a privilege – I just couldn’t imagine working anywhere else.”   

There are many things that make the Arborstone community special. What some people might not know is the community is home to seniors and young adults. When Rose Lynn takes a stroll down memory lane, there’s a particular time when her Arborstone family connected with her own family.

“A few years ago, some of the young adults in the community went to see a Men of the Deeps show. My dad is a member of the group, and I was able to organize a meet and greet for them,” she says. “Sometimes, when I see some of the residents who attend the show, they’ll ask me, ‘How’s your father?’ – it’s quite special for my two worlds to come together like that.”

One of the greatest joys that Rose Lynn has experienced working in long term care has been the connections she’s made over the years.

“You develop special relationships with residents, families, and your coworkers as well,” she says. “I have had at least eight to 10 coworkers that have been here since I started, and it’s quite nice; you develop friendships and relationships with them, you’re all on the same page, and everyone supports each other.”  

We would like to thank Rose Lynn for always going above and beyond to provide quality care and service to the residents entrusted in your care. Thank you for all that you do. 

Earn and Learn Program

mai 18, 2022
President and Chief Operating Officer Jason Shannon talking to those enrolled in the Earn and Learn program.

JUMPSTARTING YOUR CAREER

In January, Shannex launched the Earn and Learn program, which helps working professionals looking to make a career change to become a Continuing Care Assistant.


Existing Shannex team members or anyone with a minimum of five years’ job experience and a passion for compassionate care can apply. Successful applicants are paid to attend classes and on-the-job training before completing a Prior Learning Assessment and Recognition to determine relevant experience. Following the assessment, participants will complete their training at a recognized post-secondary institution before starting their career as a licensed Continuing Care Assistant and beginning their exciting, new career at a Shannex long term care home.


Kelley Hiltz-Cameron is the Director of Human Resources, People and Development at Shannex and is one of the instructors for the in-class training. She says the program has been a great success with over 40 participants, so far. “If you want to become a care provider but can’t afford to go back to school or the idea of going back to school is daunting, this is a great opportunity,” says Kelley.


To learn more about the Earn and Learn program, visit shannex.com/new-career.

Happy Personal Support Worker Day!

mai 19, 2022
(L-R) Tucker Hall Personal Support Workers, Alicia Soucy and Tyanna Tyler, dressed in full personal protective equipment during
an outbreak of COVID-19.

May 19 is Personal Support Worker Day! We would like to thank all our PSWs for their commitment to quality care and service. Today, we would like to introduce you to two of our Personal Support workers at Tucker Hall, part of the Parkland Saint John campus.

When Tucker Hall opened its doors in 2016, Personal Support Workers, Alicia Soucy and Tyanna Tyler were there to welcome residents. Since then, they have become integral parts of the community. Alicia’s bright personality has earned her the nickname “Ray of Sunshine” and Tyanna’s empathy and caring for others are admired by many. Over the years, they have formed strong bonds with residents that will last a lifetime.


“I love working with them,” says Tyanna. “They’re like my extended family.”


On November 20, 2020, the community, team members and residents faced a significant challenge – an
outbreak of COVID-19.

“The first thing I said when I was asked to help out was, ‘Oh my gosh, what I can do to help? Put me
where you need me,” says Alicia. “I immediately knew I needed to help.”


In the face of uncertainty, they put aside their fears and did what they always do by going the extra mile to provide quality care to residents.


This experience taught them many lessons that they have shared with others; both PSWs have supported eight COVID-19 outbreaks in long term care communities (three Shannex and four non-Shannex)
across New Brunswick.


“Alicia and I are a great team, and I’m so glad I got to have her at every outbreak,” says Tyanna. “It’s been great working with everyone and getting to know people in the other communities.”


“If someone asks you for help when they’re scared or in an overwhelming and fearful environment,
how can you say no?” says Alicia. “How do you say no? I couldn’t.”

Thinking Green

mai 19, 2022

SUSTAINABILITY


When you hear Anna Volc talking about recycling and how everyone can do their part to help the planet, her eyes light up. Shannex’s Sustainability Manager’s enthusiasm started when she was three years old, when she would watch garbagemen in action.


“My dad would take me to the end of our little sidewalk and I loved watching the garbage men jumping on and off the back of the trucks,” she says with a smile. “That’s where it all began.”


Little did she know, this would plant a seed and she would find herself working in sustainability management. Anna earned a Bachelor of Business Administration degree and completed an internship that saw her working with electric boats which piqued her interest. Wanting to push her knowledge in environmental studies further, she pursued a Master’s in Sustainability and Entrepreneurship in Germany.

Now, in her role with Shannex, Anna is tasked with educating and implementing initiatives and programs in the areas of waste, water, consumables and energy to inspire our Great People to do their part. She says making green choices can start little by little and benefits everyone in the long run.
“Exploring different shopping habits such as plastic-free packaging or buying from local independent retailers is a simple way to start,” says Anna. “Reducing waste and supporting the local economy is a great first step.”


Everyone who lives and works with us has a role to play to protect the environment and Anna wants to hear your thoughts. We encourage you to share your suggestions about how we can make improvements at shannex.com/green-ideas or by emailing her directly at avolc@shannex.com.

Great People Spotlight: Alyson Sheffar

mai 19, 2022

PARKLAND IN THE VALLEY & PARKLAND SAINT JOHN

Growing up, Alyson Sheffar dreamed of being five feet tall and although that didn’t happen, she had also set her sights on the goal of finding a career that piqued her interest and was both challenging and fun.


Blessed with an excellent sense of humour and a strong work ethic, Alyson is a joy to be around. As a Business Manager at Parkland in the Valley and Parkland Saint John, her days are fast-paced and fulfilling.


Being surrounded by friendly and diligent colleagues is one of the perks of her job, but nothing compares to the relationships she’s made with the residents.


“It is probably the residents that bring me the most joy,” she says. “I enjoy a good story, so I love it when residents want to give me a snapshot of their life and pull out the family album.”


Thanks to Allyson for always going above and beyond to support her fellow team members and residents.

Great People Go Far

mai 19, 2022

CEDARSTONE ENHANCED CARE

When Rubilyn Lapatha first moved Canada from the Philippines in October 2010, she settled in Alberta working as a live-in caregiver for a family. Little did she know, in four short years, she would move to Truro, N.S. and start a new career working as a continuing care assistant (CCA).


Her CCA journey began when her then employer made the decision to move to Truro, N.S.


“My employer’s brother knew Ricardo (Garcia), the former site leader at Cedarstone Enhanced Care,” says Rubilyn. “He told Ricardo, his sister’s family was moving to the area and they had a Filipino nanny and it would be great for us to meet and help me to get to know the area.”


Rubilyn contacted Ricardo and they became fast friends. After she finished her contract as a live-in caregiver, Rubilyn talked to Ricardo and some of her nursing friends about growing her career. With their support, she took the next step by completing the Prior Learning Assessment Recognition (PLAR) Program and successfully passed the exam to become a CCA she then applied for a position at Vimy Court and landed the job. Today, she works at Cedarstone Enhanced Care.


“One of the things I love most about working for Shannex is how supportive the company is,” says Rubilyn. “My husband and I both work full time jobs, so when the COVID-19 pandemic began, I was struggling to find childcare. Shannex was able to accommodate me and changed my shifts so I could work in the evenings to ensure my children were taken care of.”


Looking ahead to the future, Rubilyn aspires to become a licensed practical nurse and one day she would like to become a registered nurse.

Dollhouse Devotion

mai 19, 2022
Parkland resident Iris, tending to her beloved dollhouse.

PARKLAND ON EGLINTON WEST

Parkland on Eglinton West resident Iris was thrilled that she could bring her dream home along with her to her new residence.


Iris’s passion for dollhouses started when she was looking for a parking spot in Ontario’s Bloor West Village, when she spotted a window display featuring beautiful and intricate dollhouses at a store called Teddy’s Tiny Town. It wasn’t long after that her sister Daisy surprised her with a dollhouse of her own.


It took five years to fully furnish the house which features watercolour paintings, wood crafted upholstery, a working Swarovski crystal chandelier and an exterior that replicates her family home of 60 years. Iris’s dollhouse has been a labour of love and she says that it’s brought a great deal of pleasure over the years.


Today, the dollhouse is proudly on display in one of the two-bedrooms in her suite at Parkland, where she often invites other residents to come see it. Iris says that collecting dollhouses like hers is a fading pastime, but it’s a passion that she has passed onto her grandchildren and great grandchildren, with Daisy building dollhouses for Iris’s five granddaughters.

Puppies of Pemberley

mai 19, 2022
Mary and her sweet pup, Charlie, happily reside at The Pemberley.

Meet Mary and her dog, Charlie. Charlie is 13 years old and Mary rescued him nine years ago from the Humane Society.

The painting of Charlie that will be on display at an Ontario art gallery.


Before moving to The Pemberley, Mary and Charlie lived in Guelph, Ontario. It was there that she became friends with a local artist who asked to paint a photo of Charlie, which will soon be on display at an art gallery in Ontario. In Bedford, N.S., Mary proudly displays the painting in her two-bedroom suite at The Pemberley among other dog-inspired décor. Mary says that everything in her home is chosen to make Charlie comfortable. Mary and Charlie have been happily living at The Pemberley since May 2021.


See other “Puppies of Pemberley” on our Facebook page!

Great People: Meet Jessica

mai 19, 2022

THE PEMBERLEY

Today, we would like to introduce you to Recreation Coordinator, Jessica Zentner. She began her job at The Pemberley in October 2021 and has been enjoying her role.


“Overall, I would have to say my favourite thing about this job is the friendly team members and residents I get to work with each day. Working here has definitely been a positive experience and it’s truly a community I am happy to be a part of.”

Learn more about The Pemberley

Caught You Being Great: Julia Shvartzman

mai 19, 2022
Julia Shvartzman, playing the piano for residents and team members.

BRADFORD HALL

Julia says that she can’t quite remember when she started playing the piano, but she has played for most of her life. As a Client Medication Assistant at Parkland Clayton Park, Julia has worked in the community for seven years and during that time has developed relationships with Aberdeen and Bradford Hall residents.


While her role is important, she is perhaps best-known for lifting spirits by playing beautiful music. In fact, everyone at Parkland Clayton Park feels incredibly lucky that she is willing to share her musical talents. At least once a shift, Julia tries to sit at the piano and play for the residents, whether it’s a small group of them socially distanced or for residents in their suites, who will often prop open their suite door so they can hear the music as it carries down the hallway.


It’s not just residents that enjoy Julia’s musical talent and kind heart. Many team members request her to play and look forward to it when she does, often flocking to the room she is playing in. Early in the pandemic, she would even play for team members to entertain them while getting their temperatures checked.


Julia builds relationships with the residents and team members through her music and her talent amazes everyone who has the pleasure of being in the audience.


Thank you, Julia, for sharing your beautiful music with everyone at Parkland Clayton Park and going above and beyond to help lift the spirits of those around you.

Education for the Long Term

mai 19, 2022
Dalhousie University second-year nursing student Jessica Ambrose, third on the left, stands for a picture with her fellow classmates during a placement at Parkstone.

PARKSTONE ENHANCED CARE

When you hear most nurses talk about how they got into their profession, they will tell you it is a calling. Dalhousie University second-year nursing student, Jessica Ambrose, feels the same way.


“Growing up, I always wanted to take care of people,” she says. “From the time I was little, I was always babysitting in the neighbourhood and taking care of the little girls in the family. It just felt right for me to be a caregiver.”


In her senior year of high school, Jessica knew without a doubt that a career in nursing was the right path for her. Through her studies at Dalhousie, she has gained hands-on experience interacting with patients through practicums. Most recently, she completed four weeks at Parkstone Enhanced Care. The work term was a placement program through the Nova Scotia government to engage nursing students and provide support to long term care communities across the province. Shannex communities welcomed 139 students and 21 instructors across six locations over a two-to-four-week period.

“After this placement I have a different perspective,” says Jessica. “Working in long term care is special and unique because you get to know the residents on such a personal level – it was a really positive experience.”


During her time at Parkstone, Jessica saw first-hand how nurses use their full scope of practice while supporting the seniors entrusted to their care.


“The residents all have such different personalities, and they have diverse healthcare needs,” she says.
“When I went into the placement, I assumed their medical needs would be similar, but I quickly saw that every resident required something different.”

When asked about what she loves most about the profession, she’s quick to point out that there’s nothing like providing quality care.

Innovative Solutions for Long Term Care

mai 19, 2022
(L-R) Dalhousie students Sathorn (Puffy) Chante, Fabian Bong and Shana Saravanan hold their certificates of achievement for finishing in first place.

HOME OFFICE

As an organization that specializes in seniors’ care, continuous improvement and innovation are necessary drivers to identify new ideas and solutions. This is why we welcomed a special partnership with Dalhousie University for an exciting student event that took place
March 4-6, 2022.


The “Hackathon” event took place over the course of two days with student teams developing ideas and solutions in five challenging areas: falls, social isolation, disease progression and care transitions, and responsive behaviours.


The first-place team developed a Fall Prevention Scoring System (FPSS) using data from long term care resident assessments and real-time location data. They identified risk factors that put residents at increased risk for falling (e.g., diagnosis of dementia, decreased level of activity) and created a point system to identify residents at risk of falling. This score can alert staff to put interventions in place to prevent falling.

Congratulations to everyone who took part in this innovative event

Our Ongoing Commitment to Inclusive Spaces

mai 19, 2022
Members of the Inclusive Action Committee attend the first committee meeting on March 24.

SHANNEX INCORPORATED

Shannex is on a learning journey to make our communities more diverse, equitable and inclusive. This important work began over a year and a half ago and continues today.

Since September 2021, senior leaders and people leaders have received training and education on diversity, equity, inclusion and belonging, unconscious bias, anti-Black racism, white privilege, Indigenous insights, teachings on 2SLGBTQIA+ and allyship from our trusted partner, Ashanti Leadership.

In August of 2021, we created a Diversity, Equity, Inclusion and Belonging Survey and asked team members for further insight. In February 2022, we shared those results with team members. The results have shown that we have the support of the respondents to continue this important work. However, the results also tell us there’s room for improvement.

We invited team members from across the organization to be a part of the Inclusive Action Committee; a working group of team members who will be actively engaged in directing our work on diversity, inclusion, equity and belonging. The first meeting took place on March 24 and additional committee meetings are planned over the next several months.

We will continue to update you as we continue to make progress on this important work.

Hands-on Experience

mai 19, 2022
High School student Maira Irfan stands in front of the Great People wall at Shannex Home Office during her job shadowing experience.

HOME OFFICE

Recently, we welcomed Halifax West High School students, Maira Irfan and Kenton Strachan, to Home Office to complete 80 hours of work with the Accounts Payable team. During their work cooperative education program placements, both students gained hands on experience using various financial software and tasks, accompanied team members to a site for a visit and participated in virtual meetings.

Special thanks to our partners at the Halifax Regional Centre for Education and the Department of Education and Early Childhood Development for providing opportunities like these to students.

Providing 20 Years of Quality Care

mai 19, 2022
Meet some team members who have been working at Parkstone since it opened.
(L-R): (Back row) Dana Power, Wanda Chaisson, Lynn Hynes, Heather Casey, Lisa Peterson, Ron Savoie (front row, left to right) Jennifer Kirby, Lori Wilton. Missing from photo: Elaine MacKenzie, Helen Kelley, Jeana Cock, Darlene Dwyer, Pat Dwyer, Dana Schiefer, Glenda Sabine, Christina Sellars and Leona Webb.

PARKSTONE ENHANCED CARE

When a new team member joins the Parkstone Enhanced Care family, the first person they are greeted by is Quality and Education Advisor Lori Wilton. Her warm personality shines through as she begins showing them the ropes through the orientation process. This is a special time for Lori as she has walked more than a mile in their shoes. You see, Lori has been working at Parkstone since it opened in April 2002.


When she looks back over her time working in the licensed long term care community, the word “family” comes to mind.

“In 2003, when Hurricane Juan hit the Halifax area, I remember all of the Home Office people coming up to help out,” says Lori. “They were making toast, feeding residents, making beds, anything they could do to support us.”


Recreation and Volunteer Coordinator Jennifer Kirby has also worked at Parkstone since the community began welcoming residents. She says the team atmosphere has made Parkstone a wonderful place to grow her career and an excellent place for residents to live.

“There’s big spacious private rooms, private washrooms and it’s a bright and inviting building,” says Jennifer. “It’s pleasant and the team members are pleasant.” A celebration to mark the milestone anniversary was held on April 22.

Centre of Excellence for Health

mai 19, 2022

NEW BRUNSWICK LONG TERM CARE COMMUNITIES


To help students gain virtual and experiential learning opportunities, the New Brunswick Department of Education & Early Childhood Development (DEECD) has created a new “Centres of Excellence” model. As part of the Future NB initiative, these centres of excellence provide students a chance to engage in experiential learning opportunities before graduation.


We are pleased to support a Centre of Excellence for Health which connects students and teachers with expertise in post-secondary education, the business world, industry and the community, regardless of their location in the province. As a partner of the Centre of Excellence for Health, Shannex is excited to have the opportunity to educate students about the importance of long term care through real-world experience.


Through this experience, students will create meaningful connections with our residents and see first-hand their contributions to our communities. We look forward to all the great connections to be created through the many intergenerational initiatives that will take place in our homes.

President’s Message

mai 19, 2022
Jason Shannon poses for a photo during a visit to Parkstone Enhanced Care. (L-R): Barbara Cooper, Christine Seldon, Elaine Hawkins, Jason Shannon and Naomi Black.

Hello everyone,


I’m pleased to present you with the spring issue of Connections which is dedicated to our Great People.
There is rarely a day that goes by when I don’t hear a story about the way our team members go above and beyond to support each other and place Residents First. I’m proud when I hear these stories, because I know how hard our teams work. Despite challenging circumstances, they are always there because they have a special calling to improve the lives of seniors.


Over the past year, we have been encouraged by the increased attention on solutions for seniors’ care and service. Recently, we were pleased to see the government in Nova Scotia increase Continuing Care Assistant wages to be more consistent with similar wages in other provinces like New Brunswick. Governments in Nova Scotia and New Brunswick have also increased funded hours of care in nursing homes over the last 12 months. These are things we have advocated for, and we are grateful to see them
in place.


We are also stepping up to provide all our Great People with support by investing in reward programs and efforts to add more team members to our Shannex family through recruitment programs, immigration pathways, the Earn and Learn program and other activities.


At the end of the day, we want to create an equitable, inclusive, and progressive workplace that recognizes and celebrates our teams for the important work they do and supports them to grow their career with us.


This issue of Connections is one way we can express our deep appreciation for our Great People, but I also encourage you to reach out to a team member or colleague and share a few kind words of support and gratitude for the exceptional care and service they provide every day.


I hope you enjoy this issue.

Jason
President & COO

Black History Month

mai 19, 2022

February was Black History Month. As a caregiving organization, our Shannex, Parkland, Milestone and Faubourg communities highlighted the ways in which the Black community has and continues to contribute to the healthcare system and the health and wellbeing of our communities. We are happy to introduce you to some of our Great People whose commitment and dedication are felt in our communities every day.

CELEBRATING EXCELLENCE IN OUR COMMUNITIES

JACQUELINE ROSE
Registered Nurse, Thomas Hall
Fredericton, NB

Jacqueline attended Kingston School of Nursing in Kingston, Jamaica, and became an RN when she was 19 years old and she hasn’t looked back since. Over the years, she has worked as a registered nurse in various roles and has acquired clinical experience inside and outside long term care.

In 2017, she joined the staff as a casual RN at the Parkland Fredericton campus and
is presently the Long Term Care Facilities Coordinator-RN for Thomas and Frederick Halls. This role allows her to interact with residents every day, something she is thankful for and she considers herself blessed to be a part of a great team.


She is beloved by residents in her care, including Thomas Hall resident Mary Hay.
“Jackie always has time for me and when needed, she will pray with me,” says Mary.
“She makes me feel valued.”


ANGELA DOWNEY
Continuing Care Assistant, Parkstone Enhanced Care
Halifax, NS


Angela Downey can be counted on for a warm smile and a supportive hug. With over 20 years of experience providing quality care to residents, Angela has thoroughly enjoyed making connections with those in her care.

“It’s rewarding to know residents who don’t have family when they arrive in the community are happy to see me,” she says. “Our residents quickly become our family – it’s a wonderful feeling.”


From a young age, Angela was taught to respect her elders. As a child, she would spend summers with her grandmother and would lend a helping hand.


Angela currently holds the position as Member at large on the Unifor Atlantic Executive Council. As one of the two women of Colour to be elected to the executive board to represent the Atlantic BIPO members.


Celebrating Indigenous Peoples Day at Parkland at the Gardens

juin 21, 2022

June 21 each year marks National Indigenous Peoples Day. This is a day to honour and celebrate the traditions, customs and contributions of Canada’s First Nations, Inuit and Métis people and learn more about their history.

Last year, 12-year-old Mi’kmaw youth, Landyn Toney, made headlines as he walked over 195 km in honour of First Nations children and people impacted by Residential Schools in Canada. In Landyn’s “Journey of Awareness,” he raised over $46,000 to support Indigenous communities.

Following his walk, Landyn, his sister Mataya and his mother Marsha stopped by Parkland at the Gardens to speak with the residents. Yesterday, one year after their first visit, Parkland at the Gardens was honoured to host the family once again.

At 2 p.m., Landyn and his family led residents in a Treaty Walk as they walked down College Street in downtown Halifax. Following the walk, Marsha spoke to the residents about Freedom Day, the former Indian Residential School grounds in Shubenacadie, N.S., where Indigenous children from all over the Maritimes attended until the school closed in 1967. One of the survivors was Landyn’s great-grandmother.

Leading up to their second visit to the community, Parkland residents came together and raised $772 to donate to Landyn’s Journey of Awareness. Maureen Banyard, a resident at Parkland at the Gardens, led the efforts and presented Landyn with the cheque. Following the cheque presentation, residents and team members took part in a smudging ceremony performed by Landyn.

Wela’lioq Landyn, Mataya and Marsha for connecting with Parkland residents. We look forward to hosting you again next year.

For more information on First Nations, visit your local Friendship Centre. Find a location near you, here.

Un message du président

juillet 25, 2022

J’ai le plaisir de vous présenter ce rapport à la communauté 2021-2022, qui comprend un résumé de nos réalisations ainsi que certains des points forts de notre travail au cours de l’année écoulée, reflétant les nombreuses façons dont nous ouvrons la voie à une vie meilleure.

Depuis plus de 30 ans, notre organisation familiale est un prestataire de confiance offrant des soins, des services et de l’hébergement pour les personnes aînées et leurs familles. Nous sommes soutenus par plus de 5 000 membres d’équipe qui offrent un soutien exceptionnel aux personnes résidentes de nos communautés Shannex, Parkland, Faubourg et Milestone en Nouvelle-Écosse, au Nouveau-Brunswick et en Ontario. Notre personnel exceptionnel est le cœur de notre organisation et, à la lecture de ce rapport, vous constaterez que le travail acharné et le dévouement de tous ces membres du personnel nous ont permis d’avancer dans nos orientations stratégiques, en dépit des défis engendrés par une pandémie mondiale.

Il s’agit de la dernière année de notre plan stratégique quinquennal. Deux de ces cinq années ont été consacrées à la gestion de priorités liées à la pandémie, ce qui signifie que nous devions être réactifs et flexibles. Nous avons donc choisi de poursuivre certains des objectifs et priorités énoncés dans notre plan lors du prochain cycle de planification. Nous sommes conscients que la prestation de soins et de services exceptionnels est plus importante que jamais, mais la manière dont nous fonctionnons et dont nous redonnons à nos communautés constitue également une part importante de notre travail. Nous continuerons à être guidés par les voix de personnes résidentes et à refléter les priorités de nos parties prenantes en mettant l’accent sur la gestion de l’environnement et sur les initiatives sociales.

Chez Shannex, nous savons que nous avons la confiance des personnes résidentes et des familles qui choisissent de vivre avec nous dans nos foyers de soins de longue durée agréés et nos communautés de vie à la retraite. Nous devons nous montrer responsables face aux personnes et aux communautés où nous menons nos activités, et c’est une responsabilité que nous prenons au sérieux. Dans ce rapport, vous découvrirez les nombreuses façons dont nous travaillons pour améliorer la vie des personnes aînées et pour soutenir notre secteur qui continue à se transformer. Nous améliorons les soins et les services, nous soutenons notre personnel exceptionnel, nous sommes à l’avant-garde des approches en matière d’excellence du service et nous développons notre organisation pour répondre aux besoins de nos communautés.

L’avenir me semble prometteur; je suis convaincu que nous continuerons à créer des effets positifs par notre travail. Merci de prendre le temps de lire ce rapport. Je n’ai aucun doute que, comme nous, vous verrez l’avenir de nos projets avec enthousiasme.

Faits saillants de la dernière année

juillet 25, 2022

Environnement

  • Un an du processus de certification ISO 50001
  • Lancement des comités du Groupe de travail sur le développement durable
  • Formulaire Idées vertes désormais en ligne
  • Lancement d’un programme de recyclage des masques de protection
  • Développement de la Politique de gestion de l’énergie et du Manuel du système de gestion de l’énergie
  • Introduction de programmes de gestion de l’environnement : réduction des déchets, achats durables et partenariats d’efficacité

Gouvernance

  • Sondage annuel sur la qualité de vie
  • Continuation du Comité consultatif des personnes résidentes et des familles
  • Conseils des personnes résidentes et des familles dirigés par la communauté
  • Contribution par les communautés de SLD du Nouveau-Brunswick au Rapport de l’Institut canadien d’information sur la santé (ICIS)
  • 81,5 % de l’ensemble du personnel et 61 % de l’équipe de direction sont des femmes
  • Lancement du programme de formation au leadership en matière de diversité, d’équité, d’inclusion et d’appartenance
  • Processus de renouvellement de l’accréditation auprès d’Agrément Canada en cours

Vie sociale

  • Lancement des programmes Surpris à être exceptionnel / Surpris à être sécuritaire
  • Lancement de la Stratégie de bien-être au travail, axée sur la création et le maintien d’une culture de travail saine
  • Établissement du Laboratoire Insights, embauche de 5 étudiant(e)s
  • Partenariat pilote YMCA SPELL pour soutenir la linguistique pendant l’examen de licence d’infirmière
  • 492 participant(e)s formé(e)s par l’intermédiaire du Centre d’excellence
  • Établissement du Groupe de travail sur le recrutement international
  • 59 étudiant(e)s pendant le trimestre d’été et 262 stages coopératifs et en entreprise
  • Réception du Prix d’excellence en affaires de la Chambre de commerce du Grand Moncton
  • Trois bourses d’études en soins infirmiers annuelles offertes à des étudiant(e)s de l’Université du Nouveau-Brunswick
  • Création du Comité d’action inclusive
  • Accueil du Hackathon pour l’innovation étudiante, en partenariat avec l’Université Dalhousie

Services et soins

juillet 25, 2022

Créer des conditions qui améliorent notre capacité à fournir des soins dirigés par les personnes résidentes et à promouvoir l’excellence du service.

Réalisations

  • Améliorations substantielles des blessures dues à la pression grâce au plan d’action pour l’amélioration de la qualité
  • Lancement de Rent Café, qui fait partie du nouveau système ERP en Ontario – portail familial
  • Lancement du projet pilote Shannex Connects – Familles dans certaines communautés
  • Continuation du Comité consultatif des personnes résidentes et des familles
  • Lancement des nouveaux sites Web shannex.com et retraitefaubourg.com, amélioration de la fonctionnalité bilingue
  • Sondage sur la qualité de vie complété

Partenariat avec Eskasoni

Nous sommes fiers d’être le partenaire opérationnel, aux côtés de la communauté de la Première Nation Eskasoni, pour le développement de Kiknu, qui signifie « notre maison » en mi’kmaq. Ce nouveau foyer de soins de longue durée situé dans une communauté des Premières Nations sera le premier du genre en Nouvelle-Écosse. Accueillant 48 aînés de la communauté, Kiknu rendra hommage à la culture et aux traditions mi’kmaq et sera une plaque tournante pour l’ensemble de la communauté lorsqu’elle commencera à accueillir des personnes résidentes à la fin de l’année prochaine.

Toujours améliorer la qualité

Notre Sondage annuel sur la qualité de vie est un moyen important de recueillir l’avis des personnes résidentes sur leur expérience avec nous. Les questions portent sur la nourriture, l’intimité, la sécurité, le confort, le personnel, l’autonomie, les activités et les liens avec les autres personnes résidentes. Nous partageons nos résultats avec les personnes résidentes, les familles et les membres de l’équipe et chaque établissement élabore des plans d’amélioration de la qualité pour répondre aux commentaires.

Innovations chez Harbourstone

Harbourstone Enhanced Care à Sydney, en Nouvelle-Écosse, aide les personnes ayant des comportements réactifs complexes à faire la transition vers un environnement à domicile dans le cadre d’un programme pilote unique intitulé Continuing Care Innovation. L’équipe de Harbourstone a reconnu les difficultés rencontrées par les familles pour trouver un placement pour leurs proches ayant des besoins complexes. Grâce à une approche spécialisée développée en partenariat avec le Breton Ability Centre, le Continuing Care Placement for Eastern Zone, les Eastern Zone Transitional Units et Nova Scotia Health, Harbourstone a pu aider 22 personnes résidentes qui étaient auparavant à l’hôpital ou qui ont été refusées dans d’autres foyers de soins de longue durée à trouver un nouveau chez-soi accueillant chez Harbourstone.

Rapport de l’Institut canadien d’information sur la santé

Pour les soins de longue durée, l’Institut canadien d’information sur la santé (ICIS) rend compte d’une série d’indicateurs fondés sur les données soumises par les exploitants de tout le pays.

Reconnaissant la valeur de la transparence et de la collaboration sectorielle, le ministère du Développement social a fourni à tous les exploitants du Nouveau-Brunswick la technologie et les ressources nécessaires pour commencer à recueillir ces précieuses données il y a quatre ans, et celles-ci ont été publiées au grand public en 2021. Ces données nous permettent de prendre des décisions fondées sur la preuve en matière de pratique clinique, d’analyse comparative, de planification et d’affectation des ressources, et nous avons déjà constaté des améliorations en ce qui concerne les blessures par pression, le fonctionnement physique, l’utilisation d’antipsychotiques et d’appareils de contention. Ces renseignements sont une ressource précieuse et orientent nos décisions de soins dans toutes nos communautés.

Voix des personnes résidentes

L’écoute des personnes résidentes et des familles est au cœur des soins que nous fournissons. Nous les écoutons pour toutes nos décisions. Nous faisons participer les personnes résidentes et les familles de plusieurs façons.

Comité consultatif des personnes résidentes et des familles

Un groupe de personnes résidentes et de membres de leurs familles en Nouvelle-Écosse, au Nouveau-Brunswick et en Ontario qui vise à faire entendre la voix des personnes résidentes.

Conseils des personnes résidentes et des familles

Établi dans chaque communauté pour fournir des renseignements et pour influencer les décisions afin d’améliorer l’expérience globale des personnes résidentes et des familles.

Portail des personnes résidentes et des familles

Une ressource en ligne avec des outils et des renseignements pour aider les personnes résidentes et les familles à rester connectées avec nos communautés et à accéder à l’information.

Liaison avec les personnes résidentes et les familles

Une ressource spécialisée disponible pour répondre aux questions et aux préoccupations des membres de la famille concernant tout aspect des soins ou des services.