{"id":14523,"date":"2022-02-17T14:59:54","date_gmt":"2022-02-17T18:59:54","guid":{"rendered":"https:\/\/shannex.com\/la-philosophie-du-service\/"},"modified":"2024-01-15T15:03:56","modified_gmt":"2024-01-15T19:03:56","slug":"la-philosophie-du-service","status":"publish","type":"page","link":"https:\/\/shannex.com\/fr\/la-difference-shannex\/la-philosophie-du-service\/","title":{"rendered":"La philosophie du service"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"yoast-breadcrumbs\"><span><span class=\"breadcrumb_last\" aria-current=\"page\">La philosophie du service<\/span><\/span><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"residents-firstphilosophy-of-service\">Les personnes r\u00e9sidentes d\u2019abord<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<h2 class=\"wp-block-heading\" id=\"residents-firstphilosophy-of-service\"><strong>Notre philosophie du service<\/strong><\/h2>\n\n\n\n<p>En tant que personne r\u00e9sidente de notre communaut\u00e9, nous reconnaissons et appr\u00e9cions votre contribution et vos commentaires. Nous croyons fermement que vous \u00eates prioritaire et nous respectons vos choix ainsi que ceux des personnes qui partagent votre communaut\u00e9. Votre voix et vos id\u00e9es sont au c\u0153ur de notre processus d\u00e9cisionnel et des soins et services que nous fournissons. En partageant nos id\u00e9es, en encourageant le travail d\u2019\u00e9quipe et en vous incluant \u00e0 tous les niveaux de l\u2019organisation, nous nous effor\u00e7ons de cr\u00e9er une communaut\u00e9 que vous pouvez \u00eatre fiers d\u2019appeler votre chez-soi. Notre philosophie du service est notre promesse aux personnes r\u00e9sidentes et la fondation de notre culture.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"954\" height=\"636\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Phil_Service_954x636.jpg\" alt=\"\" class=\"wp-image-2468\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Phil_Service_954x636.jpg 954w, https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Phil_Service_954x636-300x200.jpg 300w, https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Phil_Service_954x636-768x512.jpg 768w\" sizes=\"(max-width: 954px) 100vw, 954px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-light-grey-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"our-commitment-to-you\"><strong>Notre engagement :\nVotre vie. Votre choix. Votre maison.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\" id=\"you-will-make-the-decisions-about-how-you-live-your-life-we-will-talk-with-you-to-understand-your-needs-and-wishes-and-these-will-be-reflected-in-our-service-to-you-we-will-respect-your-choices-and-the-choices-of-those-who-share-your-community\">\u00ab C\u2019est vous qui d\u00e9ciderez de la mani\u00e8re dont vous vivrez votre vie. Nous discuterons avec vous pour comprendre vos besoins et vos souhaits, qui se refl\u00e9teront dans les services que nous vous fournirons. Nous respecterons vos choix et ceux des personnes qui partagent votre communaut\u00e9.<\/p>\n\n\n\n<p class=\"has-text-align-center\" id=\"we-will-work-together-to-create-a-relaxed-and-comfortable-atmosphere-where-you-feel-at-home-we-will-help-you-keep-the-relationships-you-have-and-create-opportunities-for-you-to-build-new-ones\">Nous travaillerons ensemble pour cr\u00e9er une atmosph\u00e8re d\u00e9tendue et confortable dans laquelle vous vous sentirez chez vous. Nous vous aiderons \u00e0 conserver les relations que vous avez et nous vous donnerons l\u2019occasion d\u2019en nouer de nouvelles.<\/p>\n\n\n\n<p class=\"has-text-align-center\" id=\"this-is-your-home-and-we-work-where-you-live-when-you-need-support-we-will-be-there-for-you-our-team-members-are-committed-to-providing-compassionate-care-and-exceptional-service-that-respects-you-and-your-family-our-guiding-principles-help-us-stay-true-to-this-promise-we-are-compassionate-honest-professional-and-safe\">Vous \u00eates chez vous et nous travaillons l\u00e0 o\u00f9 vous vivez. Lorsque vous avez besoin d\u2019aide, nous sommes l\u00e0 pour vous. Les membres de notre \u00e9quipe s\u2019engagent \u00e0 fournir des soins empreints de compassion et un service exceptionnel qui vous respecte, vous et votre famille. Nos principes directeurs nous aident \u00e0 tenir cette promesse.\n\nNous sommes compatissants, honn\u00eates, professionnels et s\u00e9curitaires&nbsp;\u00bb.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading\" id=\"the-six-step-process\"><strong>La proc\u00e9dure en six \u00e9tapes<\/strong><\/h2>\n\n\n\n<p>Que vous soyez une personne r\u00e9sidente, un membre de la famille, un membre du personnel ou un b\u00e9n\u00e9vole, tout le monde peut tirer profit de ce processus en six \u00e9tapes lorsqu\u2019il s\u2019agit de prendre une d\u00e9cision ou de r\u00e9soudre un probl\u00e8me difficile.<\/p>\n\n\n\n<p>Pour plus d\u2019informations sur la proc\u00e9dure en six \u00e9tapes, veuillez vous r\u00e9f\u00e9rer \u00e0 notre :<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text-only-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/wp-content\/uploads\/2022\/02\/Ethics_Brochure_WEB.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">D\u00c9PLIANT SUR L\u2019\u00c9THIQUE<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text-only-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/wp-content\/uploads\/2022\/02\/Six-Step_Ethics_Non-Clinical_Process_WEB.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">FICHE DE TRAVAIL NON-CLINIQUE<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text-only-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/wp-content\/uploads\/2022\/02\/Six-Step_Ethics_Clinical_Process.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">FICHE DE TRAVAIL CLINIQUE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-lighter-grey-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Faire la lumi\u00e8re sur l\u2019affaire<\/h5>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png\" alt=\"\" class=\"wp-image-21781\" style=\"width:71px;height:auto\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png 1024w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-300x200.png 300w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-768x511.png 768w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1536x1023.png 1536w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-2048x1364.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Examiner le code d\u2019\u00e9thique et les valeurs (personne exceptionnel, partenariats de confiance, am\u00e9lioration de la qualit\u00e9 et \u00eatre responsable)<\/h5>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png\" alt=\"\" class=\"wp-image-21781\" style=\"width:71px;height:auto\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png 1024w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-300x200.png 300w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-768x511.png 768w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1536x1023.png 1536w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-2048x1364.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Appliquer les principes pour identifier toutes les solutions possibles<\/h5>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png\" alt=\"\" class=\"wp-image-21781\" style=\"width:71px;height:auto\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png 1024w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-300x200.png 300w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-768x511.png 768w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1536x1023.png 1536w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-2048x1364.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Identifier les meilleures solutions<\/h5>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png\" alt=\"\" class=\"wp-image-21781\" style=\"width:71px;height:auto\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png 1024w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-300x200.png 300w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-768x511.png 768w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1536x1023.png 1536w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-2048x1364.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Action\/inaction ou intervention<\/h5>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png\" alt=\"\" class=\"wp-image-21781\" style=\"width:71px;height:auto\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1024x682.png 1024w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-300x200.png 300w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-768x511.png 768w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-1536x1023.png 1536w, https:\/\/shannex.com\/wp-content\/uploads\/2024\/01\/path-Green-2048x1364.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"get-the-story-straight\">Evaluer le processus et le r\u00e9sultat<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"banner__extended row\">\n    <div class=\"col-md-5 banner__extended__content has-background has-dark-blue-background-color\">\n        <div>\n        \n\n<h2 class=\"wp-block-heading\" id=\"shannex-is-committed-to-creating-communities-that-value-both-physical-and-mental-health\">Shannex s\u2019engage \u00e0 cr\u00e9er des communaut\u00e9s qui valorisent la sant\u00e9 physique et mentale.<\/h2>\n\n\n\n<p>Nous continuerons \u00e0 d\u00e9velopper notre culture de la s\u00e9curit\u00e9 par le biais d\u2019un leadership en mati\u00e8re de s\u00e9curit\u00e9, d\u2019une sensibilisation accrue, d\u2019une formation et d\u2019un enseignement continus, de la promotion des meilleures pratiques et de la reconnaissance de l\u2019innovation et des r\u00e9alisations.<\/p>\n\n        <\/div>\n    <\/div>\n    <div class=\"col-md-7 banner__extended__image\">\n            <img decoding=\"async\" width=\"954\" height=\"636\" src=\"https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Safety_CTA.jpg\" class=\"banner-image\" alt=\"Shannex nurse\" sizes=\"100vw\" srcset=\"https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Safety_CTA.jpg 954w, https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Safety_CTA-300x200.jpg 300w, https:\/\/shannex.com\/wp-content\/uploads\/2022\/03\/Safety_CTA-768x512.jpg 768w\" \/>    <div class=\"banner__extended__overlay\">\n            <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Les personnes r\u00e9sidentes d\u2019abord Notre philosophie du service En tant [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24043,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-14523","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La philosophie du service<\/title>\n<meta name=\"description\" content=\"En tant que personne r\u00e9sidente de notre communaut\u00e9, nous reconnaissons et appr\u00e9cions votre contribution et vos commentaires.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shannex.com\/fr\/la-difference-shannex\/la-philosophie-du-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" 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