{"id":37151,"date":"2025-12-02T15:48:17","date_gmt":"2025-12-02T19:48:17","guid":{"rendered":"https:\/\/shannex.com\/?p=37151"},"modified":"2025-12-04T08:38:01","modified_gmt":"2025-12-04T12:38:01","slug":"wbth-team-stories","status":"publish","type":"post","link":"https:\/\/shannex.com\/fr\/great-people\/wbth-team-stories\/","title":{"rendered":"Voices from West Bedford Transitional Health"},"content":{"rendered":"\n

By Emily Tuttle<\/p>\n\n\n\n

West Bedford Transitional Health (WBTH)<\/a> plays a crucial role in Nova Scotia\u2019s healthcare system, supporting patients who no longer need hospital care in their journey to returning home. What makes transitional health stand out is its strong focus on recovery-based care, collaborative teamwork, allied health services, and meaningful personalized supports that shape the agenda of each day. On top of the team dynamic, it\u2019s the steady progress and patient discharges that define transitional health.<\/p>\n\n\n\n

In an effort to capture the essence of West Bedford Transitional Health, I sat with three dedicated team members\u2014Erika and Taiba, both Certified Continuing Care Assistants (CCAs) which are called Transitional Care Assistants in this new facility, and Erin, a Licensed Practical Nurse (LPN). Their perspective offers an honest, up-close perspective on what makes West Bedford Transitional Health a setting where personalized care planning, collaboration, and innovation thrive.<\/p>\n\n\n\n

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Erika Paz, CCA<\/h2>\n\n\n\n

Drawn to West Bedford Transitional Health (WBTH) to work in a modern, recovery-focused setting where patient progress is the priority, Erika emphasized the importance of engaging patients in their care while not underestimating the impact of a small gesture. \u201cAsking about a patient\u2019s day and encouraging them to attempt a new task often makes the biggest impact,\u201d<\/em> she says. \u201cSeeing patients happy, smiling, and achieving progress is the highlight of my work.\u201d<\/em><\/p>\n\n\n\n

For Erika, teamwork is at the center of everything. She loves collaborating with colleagues who all share the same goal: helping patients get stronger and return home or to a community setting where they can live safely and independently. \u201cI\u2019ve learned so much already because of the strong culture of support and collaboration amongst the team, and we\u2019re all motivated by seeing patients conquer a new challenge.\u201d<\/em><\/p>\n<\/div><\/div>\n\n\n\n

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Erin Martell, LPN<\/h2>\n\n\n\n

Erin was inspired to join the team at West Bedford because the transitional healthcare model felt innovative and forward-thinking. Her motivation comes from helping patients reach the point where they can safely manage at home again. Building trust with patients is central to her role, and seeing them achieve their personal goals, whether physical, emotional, or daily-living milestones, brings her the most pride. Erin also appreciates the growth opportunities available to staff. She sees firsthand how Shannex encourages team members to develop new skills and contribute to a culture that is always striving to improve care.<\/p>\n<\/div>

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Taiba Amiri, CCA<\/h2>\n\n\n\n

Taiba describes transitional health as the perfect blend of hospital-style rehabilitation and more direct personal care with wraparound support. For her, using a wide range of skills every day is what she appreciates most about working in an innovative model of care. Her approach focuses on helping patients regain independence, coaching them through tasks and encouraging them to take ownership of their progress. Each day, Taiba says her favorite moments are personal: a heartfelt “thank you” <\/em>or a genuine conversation with a patient that makes every shift feel worthwhile. She also appreciates the diversity and the organization’s focus on staff development and new learning opportunities.<\/p>\n<\/div><\/div>\n\n\n\n

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First Impressions and Takeaways<\/h3>\n\n\n\n

After speaking with Erika, Taiba, and Erin, three themes stood out to me about Shannex and their role as a partner to Nova Scotia Health and operations lead for West Bedford Transitional Health:<\/p>\n\n\n\n