Thank you for participating.
In September, Shannex invited feedback as part of our annual Quality of Life Survey (QOL). We received a record number of responses that represented a 70 percent completion rate overall. As we continue our work to continuously improve and deliver service excellence, we are now completing a mid-year Pulse Survey from March 3-21, 2025. This short survey will help us to evaluate how action plans, quality improvement initiatives and related supports are making a difference in the areas of food/dining and recreation.
Depending on where you live and your lifestyle option, the survey is between seven and 12 questions. Surveys can be completed online or on a single sheet of paper, provided to you at your location (ask someone at the front desk). While there is no family specific Pulse Survey, family members or POAs are invited to assist residents with completing the survey if needed. If you have questions, please email brand@shannex.com.
For residents living in a Lifestyle Apartment or an All-Inclusive Lifestyle at either Parkland or Faubourg du Mascaret.
Assisted Living QOL Pulse Survey:
access the pulse survey here
For residents living in Assisted Living (also referred to as Special Care in New Brunswick) at either Parkland or Faubourg du Mascaret.
Memory Care / Enriched Care QOL Pulse Survey:
access the pulse survey here
For residents living in a Parkland Memory Care or Parkland Enriched Care Lifestyle Option.
Long Term Care QOL Pulse Survey:
access the pulse survey here
For residents living in a Shannex Enhanced Care nursing home in Nova Scotia or New Brunswick.
Frequently Asked Questions
The Quality-of-Life Survey is an annual questionnaire that measures your overall resident experience at Shannex, Parkland Retirement Living or Faubourg du Mascaret communities. Our Quality of Life Survey was created by interRAI, a collaborative network of researchers and practitioners in over 35 countries committed to improving care. The team developed this survey tool in 2014, based on the best available evidence regarding aspects that directly influence seniors’ quality of life. The information we receive from the Quality of Life Survey allows us to make improvements in areas that matter most to residents.
You should only answer questions on the survey that you feel are applicable and appropriate to your situation and any question on the survey can be skipped.
These reviews help us identify opportunities to improve our services and your experience living with us.
We’re here to help. Visit the front desk or talk to a team member if you need assistance submitting your feedback.
