President’s Message

I’m pleased to share the Fall edition of Connections, which is inspired by the many ways residents across our communities continue to live life to the fullest. Each day, we have the privilege of contributing to moments that make their lives meaningful, and I’m incredibly proud of how our Great People show up in every interaction.

This work matters deeply, and we are committed to showing our Great People how much we value their contributions. That’s why I’m thrilled to share that we’ve been Great Place to Work® Certified™ for the second consecutive year. This certification reflects that our communities are not only wonderful places to live but fulfilling places to work too. It also gives us valuable insight into where we can continue to grow—and we’re listening.

One of the things we heard last year was a desire for more opportunities to recognize one another. In response, we launched a new employee recognition platform called Moments. This tool will make it easier to celebrate the everyday acts of excellence and kindness that define who we are.

Our commitment to residents remains equally strong. This year’s Quality of Life Survey saw a record-breaking response rate, giving us meaningful feedback that helps us keep improving. I’m pleased to share that our overall organizational score improved this year, which

is a reflection of the collective effort and care that goes into making our communities exceptional. Thank you to everyone who took the time to participate.

Speaking of exceptional communities, I want to extend special congratulations to Parkland Riverview, which recently received the Founder’s Seal of Excellence. This is an honour awarded each year to a community that excels across all areas of operation. I recently joined them as they celebrated this outstanding achievement, which is so well deserved.