Because We Care: Measuring Quality of Life

Our annual Quality of Life Survey was completed in September 2024 with a record-breaking 3,562 submissions from residents and families across our Nova Scotia, New Brunswick and Ontario communities.

Insights from the surveys are essential to our ongoing efforts to prioritize resident wellbeing and continuously improve our services.

This year, we achieved a positive response rate of over 71%, an encouraging sign of the dedicated care shown by our team members in our communities.

We are fortunate to have the support of Site Champions in each of our communities who ensured surveys were accessible and that every voice was heard. To recognize their important role in the process, we provided a small token of our appreciation.