“She is getting the best care possible and living her best life”

Making Great Connections with the people around us does more than lift our spirits, it can also have an impact on our mental and physical health. This is a story of a resident who was able to regain some of her independence thanks to the care, support and connections she experienced at Parkland Saint John. Told through the eyes of the resident’s daughter, this Great Connection is a wonderful example of the undeniable benefits of getting appropriate care in a welcoming, supportive environment like the one at Parkland Saint John and throughout our organization.

My Mom has been a resident at Parkland Saint John since the 2018. She spent four months in Howe Hall before moving to Carleton Hall, where she is today. She loves it – the staff, the activities, the field trips and the beauty salon! For my part, I am grateful. As a family member of a resident at Parkland, my biggest concern was that she was well cared for and, in that respect, I couldn’t be happier.  From the moment I came for a tour to the day my Mom moved in and even now, the staff have been exceptional. They are extremely responsive and have provided my Mom with specialized and individualized care that changed as her needs changed. They are always available to me for any questions or concerns and treat my Mom with the dignity and respect, which is something that is very important to me. Thanks to their care and support, my Mom actually moved into more independent living at Carleton Hall, and I can safely say that it would not have happened without their support. From administrative staff to nursing staff to kitchen staff and cleaning staff, they have all been such an amazing support network for my Mom. They’re almost like an extended family. That helps me sleep at night, knowing she is getting the best care possible and living her best life.