‘A Caretaker at Heart’

October 12, 2021

Wendy Roper has worked at Steelworkers Lane, part of Harbourstone Enhanced Care in Sydney, NS since its doors opened in 2002. As a continuing care assistant, she has had the opportunity to meet many different people, which has made for an enjoyable working experience. 

“The residents become your extended family,’ says Wendy. “You do your best for them, you protect them, you love them, and you try to make their time a little more comfortable and brighter; seeing them smile, laugh, or their eyes light up makes you feel like you did something right.”

The responsibility of caring for residents is something she holds near and dear. 

“I am a caretaker at heart,” she says. “Working in long term care allows me to do what I love to do.”

Growing up, she knew she wanted to help people, and a career in healthcare provided the opportunity to do just that. Wendy started as a Personal Care Worker with the family-owned company in the late 1980s. Ten years ago, she transitioned into a CCA role when she was given the opportunity through the Prior Learning Assessment and Recognition (PLAR) program; this has become a fulfilling career move. 

“There are so many rewards that I can’t pick just one thing,” says Wendy with a grin. “Knowing that those who you care for are happy and contented makes the job satisfying; seeing their eyes light up at hearing a song that has a special memory for them gives you an emotional tug.” 

Wendy’s passion for providing quality care coupled with her strong work ethic are recognized by her colleagues.  

“She’s always smiling and knows her residents very well,” says Jody Macdonald, Harbourstone and Celtic Court’s Education Coordinator. “She’s a very dedicated and passionate CCA who has been a mentor for many, many new employees and students.”

Working with seniors is very satisfying to Wendy. She thrives on the challenges and opportunities presented by the job. Knowing that she’s making a difference in the lives of residents makes everything worthwhile.

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