Thank you for participating.

The survey is now closed. While this is one of the most effective ways for you to tell us about your experience with us, your feedback is always welcome. If you have questions, concerns, feedback or want to discuss your experience in any Shannex community, please share it with your local General or Site Manager, send an email to info@shannex.com or reach out to your Resident & Family Liaison. 

Resident Surveys

If you are a resident (or assisting a resident in the completion of their survey), please click below to choose one of three Resident Survey options:

Independent Living

For residents living in a Lifestyle Apartment or an All-Inclusive Lifestyle at either Parkland or Faubourg du Mascaret.

Assisted Living

For residents living in Assisted Living (also referred to as Special Care in New Brunswick) at either Parkland or Faubourg du Mascaret.

Memory Care / Enriched Care

For residents living in a Parkland Memory Care or Parkland Enriched Care Lifestyle Option.

Long Term Care

For residents living in a Shannex Enhanced Care nursing home in Nova Scotia or New Brunswick.

Family Member Survey

While any family member is welcome to complete the survey, this survey was designed specifically for family members of residents in a Supportive Living environment (nursing home, memory care or enriched care). Some questions may not apply to you or your loved one (please leave these blank).  

Frequently Asked Questions

What is the Quality of Life Survey?

The Quality-of-Life Survey is an annual questionnaire that measures your overall resident experience at Shannex, Parkland Retirement Living or Faubourg du Mascaret communities. Our Quality of Life Survey was created by interRAI, a collaborative network of researchers and practitioners in over 35 countries committed to improving care.  The team developed this survey tool in 2014, based on the best available evidence regarding aspects that directly influence seniors’ quality of life. The information we receive from the Quality of Life Survey allows us to make improvements in areas that matter most to residents.

Do I have to answer every question?

You should only answer questions on the survey that you feel are applicable and appropriate to your situation and any question on the survey can be skipped.

What happens to my answers?

These reviews help us identify opportunities to improve our services and your experience living with us.

If I have any problems with the survey or have any concerns, who should I talk to?

We’re here to help. Visit the front desk or talk to a team member if you need assistance submitting your feedback.