We Care About Quality of Life

In October, we completed The Quality of Life (QOL) surveys and reached a new response record in our communities.

We achieved an overall 70.82% positive response rating, a 3.83% increase over 2022. The QOL survey evaluates how residents and families feel about their Parkland or Enhanced Care community and includes topics like social life, dining, and recreational activities.

It’s through reviewing the survey results that we make important improvements based on what matters most to residents and their loved ones. Ensuring all our residents’ and families’ voices are heard requires much work at the site level, and this year’s survey’s success is thanks to Site Champions’ encouragement.

Thank you, Site Champions, for your support!