Leading the Way

August 24, 2023

Our New Strategic Plan

Our new strategic plan was thoughtfully developed through extensive consultation and engagement with residents, families, team members and trusted partners. With five strategic directions as our guide, we will deliver on an ambitious plan to continue on our journey toward Leading the Way to Better Living.

We will conduct our work safely, responsibly, and inclusively. We’ll continue to innovate, and we will invest in new and existing technologies to find improved ways of providing service and care. We’ll also expand our knowledge and perspectives by embracing diversity inside and outside our organization.

Our founding vision to improve life for seniors remains the hallmark of the organization and will continue to motivate our leadership and team members as we strive to accomplish the goals of this plan.


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